WELCOME! We are very excited to be able to finally introduce you to our new website. We

Transcription

1 WELCOME! We are very excited to be able to finally introduce you to our new website. We appreciate your patience as we worked hard during the past year to plan, develop and launch the new. This new platform is only the beginning of the VISION that Travis Martin has for the website to bring you the tools you need to Thrive. Following are just a few of the improvements you ll see right away. You can expect consistent improvements as we learn more about the needs of our Clients We can now make adjustments as technology, and community needs evolve. Online Classes: Registration for online classes is no longer necessary. Any broadcasted class is automatically saved so you can watch it later at your convenience. Ability to watch live classes and videos on iphone and ipad Chat with Client Care Representatives during live classes, no annoying sign in! Class handouts are available to download and print before class! Easier online Journaling from PC or smart phone More efficient Journal Checking Points System in place for earning badges and rewards 1 st Phase Membership Transfer All Active Online Memberships have been transferred over to our new website. Initial transfer consisted of the following account information: Login Password First/Last Name Birthdate (if applicable) Membership type and expiration dates (if applicable) 2 nd Phase of membership transfer will consist of the following: Any journal entries from old site beginning January 1, 2013 Older journal entries from old site will be archived in your new profile Weight Entries Pictures and Public Updates We expect this 2 nd phase to be complete in about 2 weeks. All data from our old website is saved and can be retrieved as necessary. Page # 1

2 Please review the following pages for specific instructions about each area of the website. If you have any questions or problems, please contact us at so we can add it to our issue tracker. Login immediately from the upper right hand corner of the Online Programs page. Your login is the same username/password combination from the olds site OR, you can now use your address from the old site to login and/or reset your password. Or, scroll down to view the programs (channels) available and select to login. You have an All Access Pass to the programs in the Members Only section on the Programs Page. Simply click on the program you want to participate in, login and watch. You can also participate in any of the free offerings. All of your personal information including your journal, calendar, profile, etc. travels with you to each site you visit using the same login/password combination. Page # 2

3 Upcoming Events Each Program has its own section of Upcoming Events. These are live classes that are going on for that week. As you click on each program (channel) you ll notice the logo at the upper left changes to denote which program you are in. You can click on the Watch tab to go directly to your Online Classes tab to view a live class or a previously recorded video. To go back to our list of Programs, click on Online Programs tab. Page # 3

4 In your Care Centers tab you will see each of our Care Center locations, schedules at a glance and contact information. You can also view the entire online schedule at this tab. Just click on the Center you are looking for to be taken directly to it. The About Us tab also varies with each program (channel) you visit. Visit this tab to get specifics about each of our program offerings. Page # 4

5 Members Only Sections: Profile Customize your profile by choosing your profile picture. You may also choose your own perfect and blow it pictures. What represents these days for you? Visit the I m New Tab for more information about the points systems. Perfect and Blow It Day ratios at a glance! Check your I m New tab for topics on our points system. Earn points by journaling, losing weight and Perfect Day streaks! Choose Edit Preferences at the bottom of your Profile Page to add pictures and make other setting changes. Page # 5

6 Editing Preferences: Here you can make the following site setting changes. 1. Add Pictures to your profile 2. Change your time zone. 3. Change your week start day (for calendar) 4. Opt. to show tips or hide them on each page 5. Option to choose the Time widget you prefer based on your preference. You can use this page to choose the preferences that will follow you to whichever class, channel or program you attend. Change these whenever you need to. Timezone: Week Day: Show tooltips: Time Widget: Default is Eastern Defaults to start on Monday. Defaults to on, show tips when you scroll over certain menu options Defaults to small box with arrows time widget. To TYPE in your time, choose off Oh, we almost forgot something really cool! Under Edit Profile, you can also change your Thrive Mode to Weight Loss or Maintenance. This will help our journal checkers and also assist our system to send you the right meal plans in the very near future! Weight Loss vs. Maintenance is also reflected in your points ratio and accumulation! Even more fun things still to come! Page # 6

7 Online Classes At your Online Classes tab you ll find the Broadcasting Schedule along with other Videos that have already been recorded. Some Changes: You do not need to register for classes in order to watch them later. You will be automatically signed into the chat room, no need to log in again. Your website login is your chat name. You may change your login in your profile. Level One classes will be available to view for 1 week after broadcast. Level Two classes will be available to view for 1 month after broadcast. New and fresh classes are broadcast every week. When a class starts, select the blue circle play button to begin playing. Client Care Representatives are noted with stars by their names. Chat is available before and after class times. To watch a different video from another channel, select your Online Programs tab and go back to the Programs page to select the one you want to view. Page # 7

8 Journal Pages Your Journal is Empty! Every journal day counts! To earn points, be sure you mark your day perfect or blow it or receive an automatic blow it day! Your journal will look like this the first time you click on it! Start filling it out to earn points and metabolism points. See the I m New tab for more information about metabolism points. Complete your journal as much as possible. On your calendar you will see each day has small icons that denote weigh-in, challenge, exercise, motivation level, water, etc. In the next phase of the roll-out, all of these areas will generate points on your tracker. Past journal entries, perfect/blow it, will also be transferred over in the next phase. Journal Checking: Every active subscription and new subscription will receive 49 free points for Journal Checking. Each time you feel like you need a Client Care Representative to check your journal, simply check the Submit for Review button located at the bottom of your journal. Page # 8

9 Journal Checking cont d: After you click on Submit for Review you will have an opportunity to ask a specific question or simply click I would like to spend a review point and Request Review. See below Ask your coach a question here. The note will be delivered to Thrive Care and you will get a response within 48 hours. The answer will appear back on your journal page. Note there are 49 review points left for this Member. You can also purchase more review points anytime after you have spent your 49 free points. Why did we make the change? Previously, we were bombarded by every single journal for checking. Our old system didn t put them in any order, they were sent at breakfast, lunch and dinner, nor were we able to assign a coach to our Clients and most times we found the Client didn t necessarily even need or want the journal check. This system requires you to request a journal check on the most important days when YOU need it. This will ensure more efficient journal checking from our Client Care Representatives and Coaches. Why 49 Days? This comes from the original 7 Week Program or, 49 days. You may use them all during your first 49 days or spread them out through the year. Page # 9

10 Calendar This calendar allows you to see your progress at a glance! You can scroll through weeks that you lost more weight than others and see what made the difference. See your lesson on Weekly Timing. You will also see the following referenced on your calendar from your journal giving you even more leverage! Coming soon! See days when you attended class in center and/or online! Page # 10

11 Weight Tracker Your weight tracker will give you a span of 365 days beginning from the start weight you put in your Edit Profile section. It will always calculate the total from that date. (Travis s put his start weight as 202, hence 6 pounds lost) Your points section will reflect weight lost during the next phase. We recommend you record your weight on a weekly basis unless you are participating in a Challenge, then daily is necessary. You can get more leverage on yourself if you weigh once a week, same time, same place! Keep your focus off the scale and it will move! Page # 11

12 Thrive Care We are working hard to make this section as robust as possible for you. Most of the data has been transferred from our old site, but is in an easier format for searching. Now, you can see the entire list of restaurants we have approved already without having to guess if it s there or not. Same with recipes. We are adding information here weekly so check the Recently Added section for updates! Coming Soon Menu planning and a robust list of grocery store items Page # 12

13 This is probably the section I am most excited about. Here is where we can communicate with you about new features and answers to Frequently Asked Questions! Visit this section when you are not sure what to do! Points lead to Badges Keep track of your weight loss and perfect/blow it days so you can earn points. We will grab all points collected and award badges based on the points earned over different time spans. Thrive Community This community will allow you to blog, keep your profile public or private, add photos and motivational quotes and/or stories that our own Thrive Community will share to support eachother! Thrive Resources The Level One videos, handouts, cooking videos, etc. move to a Resources section for quick and easy access. Thrive Assessment The measurements that you enter into your profile will go right into our Assessment to give you instant results to help you with a plan to reach your goal! Thrive Calculator YES! A calculator that will help you when you are standing in the grocer looking at that bread wondering if it will work and how to use it! Bread, bars, meat, etc! This will work from your PC and from your Smart Phones and ios devices! Page # 13

14 We hope you will take a few minutes to familiarize yourself with these new and improved areas of our website. We have many more exciting features to roll out and we hope you are just as excited to use it as we are to bring it to you! Again, we appreciate your patience with us and hope you will find all of these changes valuable upgrades to your Thrive! Journey!s We love you & God Bless, Travis Martin, Founder Sasha Pitts, Internet Operations Shawn Frame, Developer/Architect Thrive! Weight Loss Internet Team Contact: online@thriveweightloss.com Phone: or Page # 14