A simpler way to verify. Anywhere, anytime

Transcription

1 A simpler way to verify Anywhere, anytime

2 With millions of identity transactions performed in Australia every year, we ve set out to reduce some of the friction often linked with repeated verification. Making identity simple Identity moments occur frequently in our day to day lives. Whether applying for a job, government service, financial product, buying tickets online or even just picking up a parcel, there s a constant need to prove our identity. Providing the information to prove who you are can take a lot of time and effort and when it comes to signing up for and using services that require this proof, many consumers run out of patience. Digital id simplifies this process and reduces the friction that s often linked with these transactions. It allows individuals to electronically verify their information once, then use their smartphone to prove who they are wherever Digital id is accepted. The future of identity Until now, proving identity has relied on presenting physical photo documentation issued by a trusted party. The process is often time-consuming and frustrating and with an increasing number of everyday tasks going digital, it s becoming outdated. With Digital id, we are re-imagining the verification process. Transforming the way consumers prove who they are online, over the phone and in person, using the smartphone technology that s already sitting in our pockets. Digital id allows individuals to instantly share pre-verified identity information anywhere, anytime wherever Digital id is accepted. A safer way to verify As we transition to an increasingly online economy, people are changing the way they store, access and share information. Digital id is designed to protect the safety and integrity of your customer s data. Data is encrypted in a way where only the consumer can access their personal data with their smartphone.

3 Digital id allows individuals to instantly share pre-verified identity information anywhere, anytime.

4 Multi-channel reach, easy integration Digital id utilises our extensive physical and online network to provide a multichannel verification service. Available to both business and government, it s designed to integrate seamlessly with your current processes in just a few days without any major upgrades or onboarding fees. Smoother verifications, from start to finish With online verification, your customers can easily perform transactions that may require higher levels of verification, without leaving their screen. Digital id offers a convenient digital alternative to help reduce abandonment rates as transactions are completed within the session. And if for some reason your customer can t verify electronically and you need to support alternative evidence types, then Australia Post has an extensive physical network to support in-store verification. Verified to the level you need With Digital id, Australia Post is enabling an online approach for higher levels of confidence that are usually obtained via an in-person interview. By utilising upcoming video verification and biometric matching technology, Digital id will enable your customers to be automatically verified within minutes balancing convenience, security and privacy. No onboarding fees Our integration model ensures your technology teams can place Digital id into your current digital flows and processes easily, smoothly and gracefully with no on-boarding or monthly fees you ll only be charged on a per transaction basis. Helping drive conversion rates Our Anti Money Laundering (AML) / Know Your Customer (KYC) solution is also designed to help improve match rates and online conversion through the use of verification options including Australia Post s unique and secure address and customer data sources. For your customers, proving who they are is easier, more accurate, and less complicated. And with greater convenience, you re more likely to boost your conversion rates. A constantly evolving solution As awareness and use of Digital id grows, you ll start to see even more benefits. With more consumers signed up, organisations will have access to a group of potential customers who are pre-verified making online applications for your products and services even smoother. And we ll continue to grow Digital id taking advantage of evolving technology and new channels, adding new features to help you build better connections with your customers.

5 Find out more about Digital id Contact your Australia Post representative to learn more, or visit DigitaliD.com/business