Camp for Company. How to structure a business idea Business Model Generation: The Patterns. August 2013

Transcription

1 Camp for Company How to structure a business idea Business Model Generation: The Patterns August 2013 Some diagrams and concepts taken from Business Model Foundry Gmbh 1

2 Business Model Generation 2

3 Business Model Generation 3

4 Patterns: Merging the 9 elements All business model have common elements (characteristics, similar arrangements of the 9 business model building blocks learned during the previous lessons). These similarities are called business model patterns. There are five business model patterns built on important concepts in the business literature: Un-building business models; The long tail; Multi-sided platforms; FREE as a business model; Open business models. 4

5 Unbundling The concept of the unbundled corporation holds that there are three fundamentally different types of businesses: Customer Relationship businesses; product innovation businesses; infrastructure businesses; Each type has different economic, competitive, and cultural imperatives (logics behind). The three types may co-exist within a single corporation, but ideally they are unbundled into separate entities. Ideally, companies should focus on one of these three value disciplines. 5

6 Unbundling Three core business types Product Innovation Customer Relationship Management Infrastructure Management Economics Early market entry enables charging premium prices and acquiring large market share; speed is key High cost of customer acquisition makes it imperative to gain large wallet share; economies of scope are key High fixed costs make large volumes essential to achieve low unit costs; economies of scale are key Competition Battle for talent; low barriers to entry; many small players thrive Battle for scope; rapid consolidation; a few big players dominate Battle for scale; rapid consolidation; a few big players dominate Culture Employee centered; coddling the creative stars Highly service oriented; customer-comes-first mentality Cost focused; stressed standardization, predictability and efficiency 6

7 Exercise: Identify 3 examples for each business type. Some hints: Where would you put Apple? Where would you put Mercedes Benz? Where would you put Vodafone? Apple: Mercedes Benz: Vodafone:.. 7

8 The long tail Long Tail business model are about selling less of more: They focus on offering a large number of niche products, each of which sells relatively infrequently. They require low inventory costs and strong platforms to make niche content readily available to interested buyers (e.g.: You Tube, Lulu.com, ebay, etc.) The long tail: 8

9 The long tail Three economic triggers gave rise to this phenomenon: 1. Democratization of tools of production: Falling technology costs (e.g.: record music, produce short films); 2. Democratization of distribution: The Internet has made digital content distribution a commodity, and dramatically lowered inventory, communications, and transaction costs, opening up new markets (also) for niche products. 3. Falling search costs to connect supply with demand: powerful search and recommendation engines, user ratings, and communities of interest have made this much easier. (e.g.: Netflix rare movies). 9

10 The long tail: Lulu.com The Transformation of the Book Publishing Old model: aspiring authors who carefully craft and submit manuscripts to publishing houses in the hope of seeing their work in print. A new model (Lulu.com): It eliminates traditional entry barriers by providing authors the tools to craft, print, and distribute their work through an online marketplace. the more authors Lulu.com attracts, the more it succeeds, because authors become customers. Lulu.com serves and connects authors and readers with a Long Tail of user-generated niche content. 10

11 The long tail: Lego Transformation of a game: Old model: kit with standard content and/or with famous characters (Star Wars, Batman, etc..), no interaction with the client. A new model: Lego factory. Using software called LEGO Digital Designer, customers can invent and design their own buildings, vehicles, themes, and characters. This requires transforming the supply chain infrastructure, (because of low volumes). Lego Factory now sells user-designed sets online creating a long tail effect. 11

12 Multi-sided (subject) platforms Multi-sided Platforms bring together two or more distinct but interdependent groups of customers. Such platforms are of value to one group of customers only if the other groups of customers are also present. The platform creates value by facilitating interactions between the different groups. A multi-sided platform grows in value to the extent that it attracts more users. (network effect) (e.g.: Visa, Google, ebay) 12

13 Multi-sided platforms The key is that the platform must attract and serve all groups simultaneously in order to create value. (e.g.: videogames. games users ready to play) Hence multi-sided platforms often face a chicken and egg dilemma. solution: subsidizing a Customer Segment.. But.. which one? e.g.: positive: paper news Metro - Stockholm (distributed free but with private advertisers) e.g.: negative: Playstation3 (Sony) (Sony subsidized each console purchased in hopes of later collecting more game royalties. This strategy performed poorly because fewer Playstation 3 games sold than Sony initially estimated.) Free Metro: 13

14 Free In the FREE business model at least one substantial Customer Segment is able to continuously benefit from a free-of-charge offer. Different patterns make the free offer possible. Non-paying customers are financed by another part of the business model or by another Customer Segment. (e.g.: Skype) New models made possible by technology: 14

15 Free There are many patterns that can integrated free services in a profitable business model. e.g.: news paper and advertisers (multi-sided). Other pattern: Freemium model (base services free and premium services pay) e.g.: creating and recording a song costs an artist time and money, but the cost of digitally replicating and distributing the work over the Internet is close to zero. This work well as long as he or she finds other revenue streams, such as concerts and merchandising, to cover costs. 15

16 Free There are three different patterns that make FREE a viable business model option. Each has different underlying economics, but all share a common trait: at least one customer segment continuously benefits from the free-of-charge offer. The three patterns are: (1) Free offer based on multi-sided platforms (advertising based) (2) Free basic services with optional premium services (the so-called freemium" model), (3) bait & hook" model whereby a free or inexpensive initial offer lures customers into repeat purchases. 16

17 Open Business Models Open business model can be used by companies to create and capture value by systematically collaborating with outside partners. This may happen from: 1) outside-in by exploiting external ideas within the firm; 2) inside-out by providing external parties with ideas or assets lying idle within the firm. Open business models: Chesbrough-PDPD-167-S.aspx 17

18 Open Business Models Principles of innovation Closed Open The smart people in our field work for us. To profit from research and development (R&D), we must discover it, develop it, and ship it ourselves. If we conduct most of the best research in the industry, we will win. We need to work with smart people both inside and outside our company. External R&D can create significant value; internal R&D is needed to claim some portion of that value. We don't have to originate the research to benefit from it. If we create the most or the best ideas in the industry, we will win. We should control our innovation process, so that competitors don't profit from our ideas. If we make the best use of internal and external ideas, we will win. We should profit from others use of our innovations, and we should buy others intellectual property (IP) whenever it advances our own interests. 18

19 Open Business Models 19

20 Open Business Models 20

21 Thank you for your kind attention Massimo Andriolo Stefano Martinchigh 21