Old Navy Marketing To Go

Transcription

1 Old Navy Marketing To Go Store Tutorial The purpose of this tool is for individual Old Navy stores to be able to order and track marketing materials. Login URL: Old Navy Marketing To Go Store Tutorial 1

2 TABLE OF CONTENTS: I. Sign in to your Old Navy Store 3 II. Home Screen 3 III. Navigation Bar 4 IV. How to Place an Order 5 V. How to Check your Shopping Cart 12 VI. How to Check Existing Orders 12 VII. How to Track an Order 14 VIII. How to Search 16 IX. Notification System 17 Old Navy Marketing To Go Store Tutorial 2

3 I. Sign in to your Old Navy Store Log in with your store s username & password. The formula is as follows: Store Login: s03900 (s, 0, Store #) Password: (Store #x1111) II. Home Screen Above is the screen you will see once you are logged in as your store. The options you see under Browse Division are where you can browse for orders. Old Navy Marketing To Go Store Tutorial 3

4 III. Navigation Bar A B C D E F G a b c A. Old Navy Logo- will take you back to the home screen Browse by Division at any time. B. Quick - will give you the option to: a. Show Cart b. Check Existing Orders c. Search C. Browse Divisions- Another way to browse the divisions in which you want to shop. D. Browse Event- A way to browse seasonal or non-seasonal event items. E. Search- Search the Old Navy Marketing To Go for terms pertaining to EDM code, vendors, store orders, etc. F. Shopping Cart Items that are in your cart. G. Notifications You are notified when a vendor updates tracking information and when your store creates a new order. Old Navy Marketing To Go Store Tutorial 4

5 IV. How to Place an Order The home screen shows the Browse by Division screen. The tabs on the left are the divisions in which you can place an order. Within these divisions, there are sub-categories. Old Navy Marketing To Go Store Tutorial 5

6 These divisions can also be found in the header toolbar or the drop-down menu at the top of the screen if you are viewing on a smaller screen. Smaller Screen Click here Old Navy Marketing To Go Store Tutorial 6

7 Once you choose a Division, you can pick a sub-category. IE. g Order Men s g Denim Once in the category Denim you will see all orders and their individual information. To add an item to your cart, choose Add to Cart button. Old Navy Marketing To Go Store Tutorial 7

8 Tip: You can also browse by event to select items to your cart. Some items are restricted by your store profile. There will be items and sections that may not have any materials for you to order yet. The catalog is updated on a regular basis by Old Navy marketing. If an item is out of stock, you will be unable to order this item until the Vendor is able to restock the item. If they have already been ordered, the button will turn red and read Review Existing Order. Click to review the order. It will also display a notification under the category name to alert you. Old Navy Marketing To Go Store Tutorial 8

9 Once an item is added, a notification will appear to confirm it is in your cart. To view your cart, click on View Cart. You can remove items from your cart with the Remove button or Empty Cart button throughout this process. From here, you must press Check Out to be prompted for check out. Old Navy Marketing To Go Store Tutorial 9

10 Press Yes Check Out to proceed. To cancel your order, choose Cancel/Close. Once you checkout, the final step is to submit your order. Make sure the items listed are those you want in your cart and double-check your user information. Old Navy Marketing To Go Store Tutorial 10

11 If you are re-ordering something please select your Reason Code. Once you hit Submit you should see that your order has been processed and you have an Order Number. Old Navy Marketing To Go Store Tutorial 11

12 V. How to Check your Shopping Cart Under the Quick tab, select Show Cart. This will show what orders are currently in your cart and have not been submitted. VI. How to Check Existing Orders The quickest way to review existing orders is to select Check Existing Orders under the Quick tab. All existing orders will appear here. Old Navy Marketing To Go Store Tutorial 12

13 The Status section will tell you if your order has been fulfilled of partially shipped. Partially shipped means tracking is still missing for certain parts of you order. Click on the blue Review Order button to see order details. Old Navy Marketing To Go Store Tutorial 13

14 VII. How to Track an Order The quickest way to review existing orders is to select Check Existing Orders under the Quick tab. Click on the blue Review Order button to see order details. The tracking status, tracking number, and vendor will be located here. For more detailed tracking info, click on the actual tracking number to take you to the UPS or FedEx tracking system directly. Old Navy Marketing To Go Store Tutorial 14

15 Tip: In the case that an item s tracking imformation claims it has been Delivered and you have not received it, please send us a message. Old Navy Marketing To Go Store Tutorial 15

16 VIII. How to Search There are 2 ways to search Old Navy Marketing To Go. 1. Under the Quick Dropdown, select Search. 2. The magnified glass in the toolbar. After selecting one of these Search menus, you can search for a term in the text field. A way to further specify your search is to Filter by Events from the drop down menu. Old Navy Marketing To Go Store Tutorial 16

17 IX. Notification System The envelope in the upper right-hand corner shows the notification system. Stores will get messages when a vendor has updated tracking information, or when your store creates a new order. When you click on the envelope, you will see new order for your store or the various orders that have been updated with tracking info. From here, you can click to review the order. Old Navy Marketing To Go was developed and is operated by Pacific Digital Image info@pacdigital.com Old Navy Marketing To Go Store Tutorial 17