The Next Next Generation Customer Information System
|
|
|
- Christina Chapman
- 6 years ago
- Views:
Transcription
1 SFMTA Municipal Transportation Agency The Next Next Generation Customer Information System Customer Information System Citizens' Advisory Council (CAC) April 6, 2017 October 15, 2016 San Francisco, CA
2 DRAFT WHY NOW?
3 EXISTING RESEARCH 1.7% Increase 92% Increase 2 minutes Saved 13% Decrease 1.7%: Increase in New York City weekday ridership 92%: Seattle customers reporting increased satisfaction with public transportation 2 minutes: Waiting time savings for mobile real-time information users compared to customers using a schedule 13%: Decrease in perceived waiting time Source: OneBus Away Research Project
4 The problem We are here to. Bus stops need updated signage. It should be improved to let people know what is going on. You don't know if a route has been eliminated, changed, or whatever. There should be some way to let riders know these updated situations. Communication with riders could be better, like when they have to change the route for whatever reason, I ve been on the bus when we were not informed of that.
5 GOALS & OBJECTIVES Provide world class real-time information Offer alternatives during long waits or service delays Retain customers who might otherwise use less sustainable transportation modes Increase discretionary and off-peak ridership Increase public confidence in Muni so that customers can take transit to their destinations quickly and reliably
6 Current 20 minutes Leaves Chinatown Bus detoured due to Market Street special event Connecting bus route also detoured Doesn t know where to transfer After getting lost, spends extra money to ride Uber to Upper Haight and arrives late to work Shelter sign shows next vehicle arrival Shelter sign erroneously shows connecting bus arrival at regular transfer stop
7 Future 20 minutes Leaves Chinatown Bus detoured due to Market Street special event Connecting bus route also detoured Transfers to Muni Metro Arrives in Upper Haight on time after a short walk from the train Shelter sign shows next vehicle arrival Screen on-board bus alerts customers of route detour Screen on-board bus shows all connecting transit routes and arrival times at transfer point Shelter sign at transfer point shows detour for regular connecting bus and suggests a potential Muni Metro alternative
8 SYSTEM ELEMENTS Surface Vehicle Locations Gathers vehicle locations from CAD/AVL System Underground Locations Gathers vehicle locations from Automatic Train Control System Intelligent Predictions Software Applies logic and algorithms to generate predictions, recommended alternatives, and other valuable information to be uncovered through further user research Analytics Platform Processes data from the Intelligent Predictions Software, Mobile Platform & Website to assist in operational and usage analysis Stationary Digital Signage Displays real-time arrivals and other valuable information at shelters, underground stations and on rail platforms On-Board Digital Signage Shows service updates, transfer connection times and other information on-board vehicles. Mobile Platform & Website Delivers travel information in mobile and online formats; app collects customer behavior insights to inform planning decisions
9 AN INTEGRATED SYSTEM
10 Next Generation Customer Information System Envisioned Features
11 SYSTEM FEATURES System Features Current Future Intelligent Predictions Software Prediction Algorithm (generally accurate but ghost bus issues exist) Crowding Level Alerts x Alternative Route Suggestions x Connections with other systems x (depends on API availability) Stationary Digital Signage Powered Shelters Unpowered Shelters x (depends on technical feasibility) On-Board Digital Signage Stop Announcements Transfer Connection Times x (depends on technical feasibility) Service Delay & Reroute Alerts x (depends on technical feasibility) Mobile Platform Mobile App (limited capabilities) Usage Trends x
12 PREDICTIONS AND ALTERNATIVES CURRENT FUTURE Sign with arrivals Sign with arrivals and potentially better alternatives (Note: Photos do not imply SFMTA endorsement of a particular vendor.)
13 STATIONARY DIGITAL SIGNAGE CURRENT FUTURE LCD Stationary Digital Signs
14 ON-BOARD SIGNAGE CURRENT FUTURE Announce next stop? Display next stop Display connecting routes and arrival times Show nearby points of interest Provide updates on detours and delays (Note: Photos do not imply SFMTA endorsement of a particular vendor.)
15 MOBILE PLATFORM CURRENT Third-party apps display Muni data, whether accurate or inaccurate FUTURE Integrate real-time predictions and trip planning into a MuniMobile platform? Third parties display arrival info No data on usage patterns Build a mobile platform Gather customer insights on Mode choice, Wait tolerance, Abandonment, Latent Demand, Long-Term Retention (Note: Photos do not imply SFMTA endorsement of a particular vendor.)
16 Next Generation Customer Information System Public Outreach
17 OUTREACH STRATEGY Key Objectives Understand how different customers characterize, locate, and use valuable information (late at night/early morning travel, multiple transfers, transfers to external systems, etc.) Understand contextual factors, reasoning, and motivations behind mode choice and information needs. Identify usability issues across the current customer information system user experience Identify desired features and improvements for the next generation system
18 OUTREACH STRATEGY Methods Quantitative Online Survey + Qualitative Concept Testing Stakeholder Interviews Ride-alongs Specific Community Stakeholders BART, Caltrain and other transit agencies Chinatown Community Development Center (CCDC) Hotel Council Mayor s Office Mayor s Office on Disability SFMTA Citizens Advisory Council (CAC) SFMTA Multimodal Accessibility Advisory Committee (MAAC) SF Board of Supervisors (including constituent representative from each district) SFMTA Policy and Governance SF Travel Senior Action Network Small Business Commission Transit Riders Union Youth Commission
19 Questions?
The Next Generation Customer Information System. SFMTA Board of Directors Policy and Governance Committee May 19, 2017
The Next Generation Customer Information System SFMTA Board of Directors Policy and Governance Committee May 19, 2017 1 WHY NOW? Since the current NextBus system was implemented, there have been many changes
Next Generation Customer Information System. SFMTA Board of Directors Policy and Governance Committee March 23, 2018
Next Generation Customer Information System SFMTA Board of Directors Policy and Governance Committee March 23, 2018 1 WHY NOW? THE SAN FRANCISCO CONTEXT In 1999, San Francisco launched the first U.S. real-time
Muni Service Equity Strategy Policy. SFMTA Board of Directors May 6, 2014
Muni Service Equity Strategy Policy SFMTA Board of Directors May 6, 2014 Why develop a service equity strategy? SFMTA is committed to continually improving Muni service quality across SF and ensuring that
Strategic Plan. SFMTA Board of Directors Workshop
Strategic Plan SFMTA Progress Strategic ReportPlan SFMTA Board of Directors Workshop January 23, 2018 Agenda Review of strategic planning and metrics development to date Overview of proposed plan elements
(Image of a moving Muni light rail vehicle in the Geneva Yard at night)
(Page 1) Transportation Sustainability Program SFMTA Board of Directors February 2012 Partnership of the San Francisco County Transportation Authority, San Francisco Planning Department, San Francisco
Washington Metropolitan Area Transit Authority Board Action/Information Summary
Washington Metropolitan Area Transit Authority Board Action/Information Summary Action Information MEAD Number: 200617 Resolution: Yes No TITLE: Incident Management and Communications Update PRESENTATION
Transit Market and Travel Demand Citizens Advisory Council
Transit Market and Travel Demand Citizens Advisory Council 7.25.18 So, what is NextGen? Why are we doing this? Outdated bus network It s been 25 years since last redesign! A new bus network More People
Strategic Plan PROPOSED STRATEGIC PLAN METRICS. Progress Report
Strategic Plan PROPOSED STRATEGIC PLAN METRICS Progress Report Policy and Governance Committee September 15, 2017 1 Agenda Review of metrics development process Review of currently proposed KPIs Discussion
Muni Equity Strategy
Muni Equity Strategy Building on Affordability and Access All San Francisco residents within ¼ mile of a transit stop Systemwide Improvements 10% service increase New buses and trains 40 miles of transit
CTA Transit Operations & Technology Management Divisions
CTA Transit Operations & Technology Management Divisions AVL - Bus Tracker Planning Update and Business Case February 14, 2007 Pilot Project Background Key System Components: 1. Data Communication Methods
Draft SFMTA Strategic Plan
SFMTA Municipal Transportation Agency Image: a bus in front of the Palace of the Legion of honor Draft SFMTA Strategic Plan 11 14 2011 SAN FRANCISCO, CALIFORNIA Agenda Development of the Strategic Plan
The New SFMTA Strategic Plan
Strategic Plan The New SFMTA Strategic Plan Progress Report SFMTA Citizens Advisory Council Briefing January 4, 2018 Agenda Overview of strategic planning process Discussion of the new plan elements and
Transit Market and Travel Demand Regional Service Councils June 2018
Transit Market and Travel Demand Regional Service Councils June 2018 So, what is NextGen? Why are we doing this? Outdated bus network It s been 25 years since last redesign! A new bus network More People
Strategic Plan Progress Report Goal 2 Focus. November 2015 San Francisco, California
Strategic Plan Progress Report Goal 2 Focus November 2015 San Francisco, California 1 Goal 2 focus Make transit, walking, bicycling, taxi, ridesharing and carsharing the preferred means of travel Objective
SAN FRANCISCO MUNICIPAL TRANSPORTATION AGENCY
THIS PRINT COVERS CALENDAR ITEM NO. : 13 SAN FRANCISCO MUNICIPAL TRANSPORTATION AGENCY DIVISION: Taxi and Accessible Services and Sustainable Streets Divisions BRIEF DESCRIPTION: Requesting the Board of
Near-Real Time Data for Operational Monitoring and Control
Near-Real Time Data for Operational Monitoring and Control Alla Reddy Senior Director System Data & Research Operations Planning New York City Transit APTA ITS TRANSIT BEST PRACTICES WORKSHOP Atlanta,
We re on track. Temporary rail closure business continuity strategy. Penny Dillon October In confidence
We re on track Temporary rail closure 2018-19 business continuity strategy Penny Dillon October 2017 In confidence OCS transport context Low drive-alone rates key to manage transport 80% rely on the road
Bus Rapid Transit Network Marketing Strategy
2017 June 28 Page 1 of 8 EXECUTIVE SUMMARY The City is building four Bus Rapid Transit (BRT) routes that will fill important gaps in the rapid transit network, and provide efficient, reliable and convenient
Session 2A (11:45-12:30) Topic Covered Overview Of National Urban Transport Helpline (NUTH) NUTH Applications And Concepts Planning And Design
Session 2A (11:45-12:30) Topic Covered Overview Of National Urban Transport Helpline (NUTH) NUTH Applications And Concepts Planning And Design Considerations National Urban Transport Helpline Overview
Memorandum. Date: RE: Citizens Advisory Committee
Memorandum Date: 05.20.11 RE: Citizens Advisory Committee May 26, 2011 To: From: Subject: Citizens Advisory Committee Tilly Chang Deputy Director for Planning ACTION Adopt a Motion of Support for Approval
Strategic Plan Progress Report Goal 2 Focus. April 2016 San Francisco, California
Strategic Plan Progress Report Goal 2 Focus April 2016 San Francisco, California 1 Goal 2 focus Make transit, walking, bicycling, taxi, ridesharing and carsharing the preferred means of travel Objective
Mobility as a Service as an example needs of customers. Teemu Surakka & Tero Haahtela
Mobility as a Service as an example needs of customers Teemu Surakka & Tero Haahtela 10.11.2017 i. smartcommuting.eu Share of workers commuting to Helsinki ii. Mobility-as-a-Service (MaaS) iii. Methodologies
SAN FRANCISCO MUNICIPAL TRANSPORTATION AGENCY
THIS PRINT COVERS CALENDAR ITEM NO. : 11 DIVISION: Director of Transportation BRIEF DESCRIPTION: SAN FRANCISCO MUNICIPAL TRANSPORTATION AGENCY Adopt the new San Francisco Municipal Transportation Agency
CUSTOMER EXPERIENCE TECHNOLOGY IMPROVEMENTS RECEIVE AND FILE STATUS REPORT
One Gateway Plaza Los Angeles, CA 90012-2952 213.922.2ooo Tel m etro. net 52 EXECUTIVE MANAGEMENT COMMITTEE NOVEMBER 6, 2014 SUBJECT: ACTION: CUSTOMER EXPERIENCE TECHNOLOGY IMPROVEMENTS RECEIVE AND FILE
Service Development. Committee of the Whole April 3, 2019 Adam Harrington, Director of Service Development 1
Service Development Committee of the Whole April 3, 2019 Adam Harrington, Director of Service Development 1 Transit Service 130 bus routes A Line 2 LRT lines 1 commuter rail 2.4 million annual bus service
BAYSHORE MULTI-MODAL FACILITY STUDY
BAYSHORE MULTI-MODAL FACILITY STUDY OPEN HOUSE - November 3, 2016 SF-PLANNING.ORG/BAYSHORE BAYSHORE MULTI-MODAL FACILITY STUDY: TONIGHT S FORMAT 6:00 to 6:30 PM Walk around, Eat Food, Ask questions 6:30
Dogpatch-Central Waterfront Transit Demand Study Planning Study Key Takeaways
EXECUTIVE SUMMARY The purpose of this memo is to assist the SFMTA Transit Division with its final recommendation for replacement service of the existing 22-Fillmore bus service. It is informed by Planning
TRANSIT SERVICE GUIDELINES
CHATHAM AREA TRANSIT AUTHORITY FEBRUARY 2014 Table of Contents 1. PURPOSE... 3 2. CAT SERVICE GUIDELINES... 3 3. TRAVEL MARKETS... 4 4. TRANSIT COVERAGE... 4 5. TRANSIT ACCESS... 4 6. BUS STOP SPACING
ITS in a Paratransit Taxi System: Building in Taxi Equipment Options and Increasing Monitoring and Cost Controls
ITS in a Paratransit Taxi System: Building in Taxi Equipment Options and Increasing Monitoring and Cost Controls David Jackson Booz Allen Hamilton, Associate San Francisco, CA Annette Williams San Francisco
Parking Master Plan and Implementation Strategy. Council Education Session November 8, 2017
Parking Master Plan and Implementation Strategy Council Education Session November 8, 2017 Project Video 2 Why Parking Matters Parking is a valuable resource in Mississauga. Nearly 15% of the City s land
Commuter Shuttle Program Policy
Commuter Shuttle Program Policy Updated January, 2017 Financial Services Introduction The San Francisco Municipal Transportation Agency (SFMTA) implemented the Commuter Shuttle Program in 2016 to manage
Transportation Sustainability Program
Transportation Sustainability Program SFMTA BOARD OF DIRECTORS FEBRUARY 2012 TSP Goals & Objectives Better align City practices with citywide policy goals Harmonize California Environmental Quality Act
Transit Effectiveness Project (TEP) and Related Transit Initiatives
SFMTA Municipal Transportation Agency Image: Historic Car number 1 and 162 on Embarcadero Transit Effectiveness Project (TEP) and Related Transit Initiatives SPUR Lunch Forum 02 12 2013 Presentation Overview
UberFriends: UberPOOL for Friends
UberFriends: UberPOOL for Friends 1 Case Scenario & Personas Paul lives 7 blocks away from Jessie Jessie lives 12 blocks away from the restaurant Local chicken Restaurant Paul and Jessie want to meet and
The connected future of public transportation
The connected future of public transportation New technologies and real-time data are merging with established public transport paradigms. Discover the five capabilities needed to prepare for this future
Content of the module
Content of the module Methodology approach Planning process Definition of working area Population and territorial context Supply Infrastructure Transport service Demand On board / at the stations or bus
Interactive Transit Information and Decision Support System. The Connected Vehicle Technology Challenge
Interactive Transit Information and Decision Support System The Connected Vehicle Technology Challenge Team Member: Xiaosi Zeng Graduate Student Zachry Department of Civil Engineering Texas A&M University
Activity-Based Modeling: National Experience
Activity-Based Modeling: National Experience presented to Panel on Activity-Based Models presented by Joel Freedman, PB May 26, 2010 Presentation Topics Applications of Activity-Based Models From: San
Customer Experience & Satisfaction Lessons from the 2018 Rider Survey
Customer Experience & Satisfaction Lessons from the 2018 Rider Survey Customer Services & Marketing Strategic Initiatives Eric Lind Manager, Research & Analytics Understanding & Improving the Metro Transit
Center City Connector 101
Center City Connector 101 1 Our mission, vision, and core values Mission: deliver a high-quality transportation system for Seattle Vision: connect people, places, and products Committed to 5 core values
Project Overview. Tampa Innovation District
Project Overview Tampa Innovation District A Live, Work, Learn, Shop, Play and Create District Promotes Collaboration, Creativity and Connections Convenient, Accessible By All Modes (Walk, Bike, Car Share,
Improving Urban Mobility Through Urban Analytics Using Electronic Smart Card Data
Improving Urban Mobility Through Urban Analytics Using Electronic Smart Card Data Mayuree Binjolkar, Daniel Dylewsky, Andrew Ju, Wenonah Zhang, Mark Hallenbeck Data Science for Social Good-2017,University
Executive Summary Transportation Impact Analysis Guidelines Update HEARING DATE: SEPTEMBER 28, 2017
Update HEARING DATE: SEPTEMBER 28, 2017 Project Name: for Environmental Review Update Staff Contact: Manoj Madhavan, (415) 575-9095 manoj.madhavan@sfgov.org Reviewed by: Wade Wietgrefe, (415) 575-9050
Safety and Service Delivery Committee. Action Item III-A. January 11, 2018
Safety and Service Delivery Committee Action Item III-A January 11, 2018 2018 Customer Confidence Program Page 3 of 81 Washington Metropolitan Area Transit Authority Board Action/Information Summary Action
Where s the bus? Real-Time Info & Service Alerts
Where s the bus? Real-Time Info & Service Alerts Presented by Stephen Tu Manager, Operations & Service Delivery Digital Cities Smarter Transportation 7 th Annual UCLA Downtown LA Forum Japanese American
Transit System Survey
Denver Moves: Transit SUMMARY Build Your Own Transit System Survey March-July 2017 ABOUT THE SURVEY The Denver Moves: Transit Build Your Own Transit System (BYOTS) survey invited people to share their
Chapter 3 Stakeholder Interviews and Summary of Needs
Chapter 3 Stakeholder Interviews and Summary of Needs 42 CHAPTER 3 STAKEHOLDER INTERVIEWS AND SUMMARY OF NEEDS CHAPTER 3. STAKEHOLDER INTERVIEWS AND SUMMARY OF NEEDS An extensive stakeholder interview
Closing the Loop Improving Transit through Crowd sourced Information
Closing the Loop Improving Transit through Crowd sourced Information Sean J. Barbeau, Ph.D. Center for Urban Transportation Research University of South Florida Center for Urban Transportation Research
OneBusAway. Sharing real-time transit info
OneBusAway Sharing real-time transit info The Challenge Custom mobile apps are expensive Some estimates > $150,000k for a single platform [7] Doesn t include maintenance cost Implementing and maintaining
Macroscopic and Microscopic Simulation for the Evaluation of People Mover Systems. Dr.-Ing. Peter Mott Sven Beller PTV AG, Karlsruhe, Germany
Macroscopic and Microscopic Simulation for the Evaluation of People Mover Systems Dr.-Ing. Peter Mott Sven Beller PTV AG, Karlsruhe, Germany 1. Introduction This paper is intended to show how a comprehensive
Using the Power of Real-Time Information to
Using the Power of Real-Time Information to September 23 rd, 2015 Introductions Apolonio Del Toro Deputy Chief Operations Officer Sunline Transit Agency Rick Spangler VP of Customers Relations Avail Technologies,
APPENDIX B - GLOSSARY FEBRUARY 2017
APPENDIX B - GLOSSARY FEBRUARY 2017 DENVERMOVES Transit Denver Moves: Transit - ii - APPENDIX B TRANSIT AND MOBILITY GLOSSARY Amenities, stop or station: Objects or facilities (such as a shelter, bench,
Lake Oswego to Portland Transit Project Health Impact Assessment
Lake Oswego to Portland Transit Project Health Impact Assessment Summary Health Impact Assessment (HIA) is an emerging practice that evaluates the impact of specific plans, policies, and projects on the
Ridership Growth Strategy (RGS) Preliminary report
Ridership Growth Strategy (RGS) 2018-2022 Preliminary report TTC Board Meeting, December 2017 Kirsten Watson Chief Customer Officer Arthur Borkwood Head Customer Development Board Recommendations RGS:
Title VI Analysis FY 2017 & FY 2018 Proposed Fare Changes
Title VI Analysis FY 2017 & FY Fare s April 5, 2016 1 I. Background Title VI of the Civil Rights Act of 1964 prohibits discrimination on the basis of race, color or national origin in programs and activities
Intelligent Transport System (ITS) for Mira Bhayandar Municipal Corporation (MBMC)
Intelligent Transport System (ITS) for Mira Bhayandar Municipal Corporation (MBMC) Delhi Integrated Multi- Modal Transit System Limited (DIMTS) Date: 04/09/2017 Agenda MBMC-Transport Operations Profile
San Francisco Freeway Corridor Management Study (SF FCMS)
Item 6 Enclosure B Plans and Programs Committee March 17, 2015 San Francisco Freeway Corridor Management Study (SF FCMS) Phase 1 Findings and Recommendations Agenda Item 6 SAN FRANCISCO COUNTY TRANSPORTATION
April 12 Town Hall Meeting: Action Items. Customer Service, Operations and Safety Committee May 19, 2005
April 12 Town Hall Meeting: Action Items Customer Service, Operations and Safety Committee May 19, 2005 Purpose Inform the Board of actions taken as a result of customer comments from the April 12 Town
Geoff Cross, Vice President, Transportation Planning and Policy. Custom Transit Service Delivery Review: Outcomes and Recommendations
TO: FROM: Board of Directors Geoff Cross, Vice President, Transportation Planning and Policy DATE: SUBJECT: Custom Transit Service Delivery Review: Outcomes and Recommendations PROPOSED RESOLUTIONS That
2018 OAKVILLE TRANSIT ANNUAL ACCESSIBILITY PLAN
2018 OAKVILLE TRANSIT ANNUAL ACCESSIBILITY PLAN The following document is Oakville Transit s Accessibility Plan for 2018. Although it is a stand-alone document, it should be considered an integral part
Comprehensive Operations Analysis (COA) to support development of the. Public Meetings. January 28, 29 and February 2, 2015
Comprehensive Operations Analysis (COA) to support development of the Public Meetings January 28, 29 and February 2, 2015 1 Agenda Introductions DART Background and Services Phased Approach to 2040 Transit
Executive Summary. Reimagining a Legacy Transit System: Lessons from Wilmington, Delaware
Executive Summary Executive Summary Delaware Transit Corporation (DTC) is a wholly owned subsidiary of the Delaware Department of Transportation. DTC operates fixed-route bus, paratransit, commuter rail,
1560 Broadway, Suite 700, Denver, CO phone
RESOLUTION NO. 1 SERIES OF 2006 REVISED TRANSIT ORIENTED DEVELOPMENT POLICY Whereas, the Board of Directors has determined that transit oriented development (TOD) can enhance the value and effectiveness
TORONTO TRANSIT COMMISSION REPORT NO.
Revised: March/13 TORONTO TRANSIT COMMISSION REPORT NO. MEETING DATE: SEPTEMBER 25, 2013 SUBJECT: CUSTOMER SATISFACTION SURVEY 2013 RESULTS INFORMATION ITEM RECOMMENDATION It is recommended that the Board
How Paratransit Software Improves Trip Booking
How Paratransit Software Improves Trip Booking 1 The Secrets To Better Trip Booking Much of the information that we try to express in our day-to-day communication is with regards to the major differences
How Google Maps Platform Helps Ride Sharing Services Improve the Customer and Driver Experience while Increasing Overall Efficiency
How Google Maps Platform Helps Ride Sharing Services Improve the Customer and Driver Experience while Increasing Overall Efficiency Google Cloud Whitepaper 10.24.18 1 Google Maps Platform helps ride sharing
S. F. Municipal Transportation Agency Citizens Advisory Council City & County of San Francisco RECOMMENDATIONS / MOTIONS 2014
RECOMMENDATIONS / MOTIONS 140109.01 January 9 th 131112.01 January 9th 131112.02 on January 9 th 140206.01 on Feb. 6, 140206.02 OCSC November 12 th OCSC November 12 th immediately cease putting staff resources
Category 3, BART Capacity, Access and Parking Improvements. Contra Costa Transportation Authority STAFF REPORT Page 2 of 5 The Authority directed staf
Meeting Date: Subject Summary of Issues Recommendations Financial Implications Options Attachments Changes from Committee Development of a Potential Transportation Expenditure Plan (TEP) Review and Discussion
Metro Transit Strategic Initiatives Department Update
Metro Transit Strategic Initiatives Department Update Supporting a culture of data-driven decision making Metropolitan Council Transportation Committee September 25, 2017 Metro Transit Strategic Initiatives
Rail Service Criteria Update
Customer Service and Operations Committee Board Information Item IV-B March 8, 2012 Rail Service Criteria Update Page 61 of 87 Washington Metropolitan Area Transit Authority Board Action/Information Summary
Adoption of New DART Service Standards
Adoption of New DART Service Standards Operations, Safety & Security Committee September 11, 2018 Rob Smith, AVP Service Planning & Scheduling 1 Background DART Service Standards are a policy document
The new Uber for Business. How to make the most of the new features
The new Uber for Business How to make the most of the new features 1 Let s get on the road to success The new version of Uber for Business is inspired by how customers have been using our product. While
Riverview Corridor Pre-Project Development Study
Riverview Corridor Pre-Project Development Study American Society of Civil Engineers - Minnesota May 25, 2016 Work in Progress; Subject to Change 1 History 2000: Major Investment Study (MIS) offered several
Transit Marketing Study
Transit Marketing Study 2009 Passenger Survey FY 2010 13 Marketing Plan Transit Marketing, LLC Charlottesville Transit Service Passenger Satisfaction & Profile 2009 On Board Passenger Survey On-Board Survey-March
ScienceDirect. Public Transportation Service Evaluations Utilizing Seoul Transportation Card Data
Available online at www.sciencedirect.com ScienceDirect Procedia Computer Science 52 (2015 ) 178 185 The 6th International Conference on Ambient Systems, Networks and Technologies (ANT 2015) Public Transportation
SAN FRANCISCO MUNICIPAL TRANSPORTATION AGENCY
THIS PRINT COVERS CALENDAR ITEM NO. : 15 DIVISION: Sustainable Streets BRIEF DESCRIPTION: SAN FRANCISCO MUNICIPAL TRANSPORTATION AGENCY Adopting the 2017 Transportation Sector Climate Action Strategy,
Clipper Discount ID Card
REGIONAL TRANSIT CONNECTION (RTC) Clipper Discount ID Card How to Use Your Clipper Card How to Replace or Renew Your Card Accessible Fare Payment Features Important Tips This brochure explains how to use
Overview of Draft Metro Strategic Plan April 12, 2018
Overview of Draft Metro Strategic Plan April 12, 2018 OUR STORY Population and economic growth are increasing travel demand on a congested system. GHG and environmental impacts of transportation grow with
SFMTA Municipal Transportation Agency Image: police direct traffic as pedestrians, cars and streetcars pass by long ago; Muni centennial logo.
SFMTA Municipal Transportation Agency Image: police direct traffic as pedestrians, cars and streetcars pass by long ago; Muni centennial logo. ALL-DOOR BOARDING 05 01 2012 SAN FRANCISCO, CALIFORNIA All-Door
Transit Effectiveness Project Policy Advisory Group February 1, 2006
Transit Effectiveness Project Policy Advisory Group Prepared by the MTA in partnership with the San Francisco Controller s Office 1 Today s Presentation Current System Overview Project Rationale Project
The relationship between Ridership & Fare Collection Anjana Mohan
The relationship between Ridership & Fare Collection Anjana Mohan Bi-State Development, Deputy PM AFC Saint Louis, Missouri Key Presentation Take-Aways Clarify Agency priorities Identify service features
PUBLIC TRANSIT SERVICE OBJECTIVES AND STANDARDS
PUBLIC TRANSIT SERVICE OBJECTIVES AND STANDARDS 3 Credit: Ozaukee County 3.1 INTRODUCTION To allow a thorough evaluation of the existing transit services offered by Ozaukee County and any alternative transit
CITY OF SIMI VALLEY MEMORANDUM SUBJECT: UPDATE REPORT AND DISCUSSION REGARDING THE SHORT RANGE TRANSIT PLAN AND TRANSIT FLEET ASSESSMENT
CITY OF SIMI VALLEY MEMORANDUM AGENDA ITEM NO. 7B May 15, 2017 TO: FROM: City Council Department of Community Services SUBJECT: UPDATE REPORT AND DISCUSSION REGARDING THE SHORT RANGE TRANSIT PLAN AND TRANSIT
Rail Freight and Passenger
Take Care of the System Critical Investments in the areas of: Rail Freight rehabilitate rail bridges o Rail Bridge Inventory Database... $0.5 - $1.0 million (one time) Rail Freight rail replacement and
Transit Service Guidelines
G R E AT E R VA N CO U V E R T R A N S P O RTAT I O N A U T H O R I T Y Transit Service Guidelines PUBLIC SUMMARY REPORT JUNE 2004 Greater Vancouver Transportation Authority TRANSIT SERVICE GUIDELINES
The Policies section will also provide guidance and short range policies in order to accomplish the goals and objectives.
4 Goals & Objectives INTRODUCTION The 2015-2040 MTP preserves and promotes the quality of life and economic prosperity of the MAB by providing a transportation system consistent with the regional goals.
User Guide. MyRide 1
User Guide MyRide 1 Table of Register your MyRide card... 2 Welcome to MyRide contents Do even more online... 3 Thank you for choosing MyRide. This user guide is here to help you get the most out of your
Camden County Travel Management Coordination Center Demonstration Project NJ
Camden County Travel Management Coordination Center Demonstration Project NJ-26-7065 White Paper April 16, 2008 Alan M. Voorhees Transportation Center Introduction The Camden County Workforce Investment
Caltrain Downtown Extension Project
Presentation to TJPA Board Caltrain Downtown Extension Overview and Update March 12, 2009 Agenda: Caltrain Downtown Extension Project Preliminary Engineering (PE) Term 2 Update Design Contract Task Progress
W.H. Jackson, Commissioner of Infrastructure and Planning Services
To: From: Members of the General Committee W.H. Jackson, Commissioner of Infrastructure and Planning Services Meeting Date: May 28, 2018 Subject: Report IPSTR18-014 Award of Request for Proposals P-07-18
BACKGROUND. The FasTracks Plan includes three core goals:
BACKGROUND The Regional Transportation District (RTD) was created in 1969 by the Colorado General Assembly to develop, operate, and maintain a mass transportation system for the benefit of 2.87 million
Caltrain Business Plan
Caltrain Business Plan O CTO BER 2018 November 15, 2018 Bicycle Advisory Committee How Should Caltrain Grow? Business Plan Overview Business Plan Overview A Vision for Growth Crafting the Vision Next Steps
Caltrain Business Plan
Caltrain Business Plan OCTOBER 2018 Quarterly Update PCJPB How Should Caltrain Grow? Business Plan Overview Business Plan Overview A Vision for Growth Crafting the Vision Next Steps What is the Caltrain
WELCOME All the Participants
WELCOME All the Participants KSRTC in its 55 years of journey, stands best among the State Road Transport Undertakings in the country Today, 8419 buses, Staff 37831, serves 26.5 lakh passengers, covering
Waterfront Transit Service
Waterfront Transit Service Safety Rail Reliability and Flexibility Transit Service Challenges E Line operational constraints 4 th & King bottleneck MME pull-in and pull-out constraints Traffic Congestion
Title VI Fare Equity Analysis
Title VI Fare Equity Analysis Sound Transit Permit Parking Program Introduction Sound Transit is considering introducing parking permits at Sound Transit park and ride facilities. Sound Transit is considering
10. PROJECT DEVELOPMENT, LEADERSHIP, AND OVERSIGHT GUIDELINES
10. PROJECT DEVELOPMENT, LEADERSHIP, AND OVERSIGHT GUIDELINES It is important to note that the Transitway Guidelines are not intended to be prescriptive, but rather to provide a consistent basis for planning,
Pierce County Waterborne Transportation Study. WTS Advisory Committee Meeting DRAFT. WTS Advisory May Committee 27, 2015 Meeting
WTS Advisory Committee Meeting WTS Advisory May Committee 27, 2015 Meeting 1 Meeting Purpose TODAY S MEETING WILL FOCUS ON: Preliminary recommendations: (Future Growth) Requesting feedback on: Package
TRANSPORTATION DEMAND MANAGEMENT (TDM)
TRANSPORTATION DEMAND MANAGEMENT (TDM) Presented by Timothy Papandreou, Strategic Planning & Policy Jay Primus, SFpark Program 46 Strategic Goals & Objectives Goal 1: Create a safer transportation experience
San Francisco Transportation Task Force 2045
San Francisco Transportation Task Force 2045 August 21, 2017 Meeting Today s Meeting Objectives & Agenda Agenda Time Agenda Item 10 mins Welcome, introductions, task force updates 30 mins Revenue measure(s):