SAP Hybris Solution Brief for Wholesale Distribution

Size: px
Start display at page:

Download "SAP Hybris Solution Brief for Wholesale Distribution"

Transcription

1 SAP Hybris Solution Brief for Wholesale Distribution Today s competitive markets demand that Wholesale Distributors evolve faster, become more efficient, and provide memorable customer experiences. For decades, distributors have thrived primarily on great, existing customer relationships. In the new millennium, simply breaking bulk and having great relationships are not enough. Furthermore, distributors continue to face margin pressure, an empowered customer and industry consolidation. The hyper-connected customer has more options to buy than ever before and expects a more seamless, integrated and holistic experience. Managing the customer experience requires tools that let you build dynamic, content-rich engagement. The most significant imperative is contextual engagement a direct and personal interaction with each customer, delivering relevant content and personalized offers, using data and technology to win and retain business. Today, leading distributors are using digital technology to create, deliver, and sustain new and meaningful customer experiences and in the process are digitally transforming themselves. To survive, distributors must re-think business processes and models and use of their vast wealth of data to remain relevant and leapfrog their competitors. Disruptors are making headway in markets traditionally served by distributors, and customer and employee expectations are changing fast. Agility, the reduction of complexity, and new revenue streams will be key to the future of successful, profitable wholesale distribution companies. 1

2 Digital Trends Shaping the Buying Experience Digital and Mobility By 2017, 92% of distributors will be selling products online e-commerce is not optional, it is an expectation that needs to be met. It is needed to enhance the customer relationship and increase customer retention. In addition, it allows expansion to new markets, segments and customers. The e-commerce channel allows to convert high-cost customers into low-cost channels. Rising B2B Customer Expectations Today, B2B Buyers expect the same information and the same service if they buy online, in the branch or via phone. The number of contact points a customer has with a distributor has multiplied. Therefore companies must adopt an omni-channel model to deliver a seamless and consistent customer experience - across all channels and touchpoints to customers, whether it is an in-person interaction, a mobile device, a phone call, or an . Enabling the Field The sales force plays an important role in the sales process but their role is changing. Once sellers were seen as the unparalleled source of information. But the digital revolution has shifted the balance of power and equipping buyers with the information they need to make purchase decisions. A new set of tools is required to support the sales force with collaborative selling capabilities, real-time customer information and the ability to service customers anytime and anywhere. Insight driven marketing Companies must capitalize on data-driven insights and make intelligent business decisions to maximize marketing ROI. By leveraging big data to create a customer golden record and by analyzing both transactional and behavior data in real time, companies are able to gain insights across all touch points and across entire customer journey. Mega-Trends Shaping Wholesale Distribution Technology is changing rapidly, especially on the consumer side, which sets the bar higher for distributors selling not only to their current customers, but also to the new generation of digital natives to stay current, distributors must adapt and to their needs. Increased competition from non-traditional sources such as Amazon Business Marketplace and manufacturers selling direct this trend will force distributors to rethink their business model and how to fend off new entrants. Mobility is becoming a game-changer. Mobile devices have changed how salespeople do their jobs and how customers interact with distributors. Customer expectations have increase on self service capabilities, on customer service, on research tools, product information and search/ merchandising on websites. Importance of sales channels is expected to change, especially the role of the sales force no longer is order-taking part of their service; their role must be more value added and they must have the tools to access all customer interactions. Technology is transforming every industry. Winners are building strategies and capabilities to match. - McKinsey 2

3 SAP Hybris Customer Engagement and Commerce Solutions for the Wholesale Distribution Industry SAP Hybris offers a single platform that combines Sales, Services, Commerce and Marketing to ensure a seamless digital experience across the entire wholesale customer journey. It offers seamless support of B2B/B2C/B2B2C, marketplaces and complex services scenarios. And by enabling a 360-degree view of your customers and real-time predictive analytics, it helps to further grow your business and compete in the new digital economy. Orchestrate business processes across marketing, commerce, sales and service. Enables business model innovation and expansion for competitive differentiation Deliver personalized experiences in context with each interaction. Create a single, harmonized experience for your customer, while reducing the burden on employees. Be prepared to engage your customers on the channels they choose at any moment in their journey. Full integration with your Core Business Processes BY THE NUMBERS: Customer Experience. 89% of business leaders believe that customer experience will be their primary basis for competition by (Gartner) Commerce. Commerce is not optional, it is an expectation and must not be viewed as a discrete channel. Customers expect a consistent, integrated omni-channel experience. By 2017, 56% of B2B buyers will complete at least half of their purchases online (2015 Forrester) Self Service. B2B buyers prefer 3:1 to self-educate rather than speak to a sales representative. (Forrester) Mobility. B2B customers are using their mobile devices to research and buy online: 68% of contractors use smartphones. 37% of contractors use tablets. (EMA Contractors) Marketing CONTEXTUAL OFFERS REAL-TIME INSIGHTS SOCIAL MEDIA CALL CENTER MOBILE Service SELF- SERVICE QUOTE TO CASH Sales EXECUTION PHONE SMS ecommerce RETAIL TRADE Commerce 3

4 SAP Hybris Cloud for Customer SAP Hybris Cloud for Customer is the next generation Leadto-Quote sales solution for Wholesale Distribution companies to engage with their customers to build better relationships through both sales and service: Sales: built on a robust and flexible cloud platform that can adapt from simple to the most complex sales processes, SAP Hybris Cloud for Customer captures insight from all touchpoints and helps the sales force interact on a more knowledgeable basis and close deals Service: The omni-channel contact center has come to be the standard for customer service, presenting a choice of options in a single, flexible, and adaptable platform. Customers expect service staff to understand who they are and to have access to all prior interactions from all channels and touchpoints at the time they interact. SAP Hybris Cloud for Customer offers full data visibility and transparency, where everything is available and usable. The solution provides Account & Contact Management Lead, Opportunity and Activity Management Visit Planning & Execution Quote Templates & Creation of Orders Collaborative Selling Customer Specific Pricing & Discounts & Calendar Integration Real-time Analytics, Collaboration Features Integrated with SAP Business Suite, SAP Hybris Commerce and Marketing Multiple languages for global deployment Supporting device agnostic mobile approach incl. offline for most commonly used operating systems (Android, ios and Windows) 4

5 SAP Hybris Commerce SAP Hybris Commerce provides best-in-class omni-channel commerce capabilities, including natively integrated Product Content Management, customer experience and web content management, mobile, search and merchandising capabilities. WORLD CLASS CUSTOMER EXPERIENCE ACROSS ALL CHANNELS Provide real-time insights into customer behavior Reduce cost to serve with self-services Assisted selling capabilities to support your sales force Target with personalized product & service bundles Real time recommendations / up-sells Integrated search capabilities Manage campaigns and promotions Mobile and responsive b2b portals to support faster time-to-market Rich and Accurate Product Content as a Prerequisite for Creating Exceptional Customer Experiences Product content is a key to driving omni-channel commerce success. Collaborate to create, manage and publish high-quality content across all touchpoints to ensure sales and service channels have accurate, valuable and rich information. Create and Manage Personalized Customer Experiences on All Touchpoints Managing the customer experience requires tools that let you build a dynamic, content-rich engagement. SAP Hybris Commerce enables businesses to do just that. From mobile to desktop, these experiences can be developed and maintained with intuitive business tools, making it easier to build a personal, highly targeted customer journey. The Commerce solution enables organizations to engage customers with dynamic content, search results, product catalogs, and prices. Information from SAP Hybris Marketing helps enrich the data with additional customer insights to create personalized experiences tailored to the individual buyers. 10% 18% 50% 100% Increase in average order value Increase in conversation rate Greater utilization of order entry Automation of product returns and price protection SAP Hybris Commerce allows us to be more responsive to customer demands while providing the scale and flexibility needed to support our unique business requirements. We have seen accelerated, double-digit return on investment. - Jeremy Rogers, Director of E-Business / Ingram Micro Mobility 80% 92% 62% of customers know what they want before they even contact the vendor of distributors will be selling products online by 2017 B2B Customers requesting Self-Service 5

6 SAP Hybris Marketing Clear market and customer intelligence is crucial for contextual marketing. The marketer needs to know the customers as individual entities - from internal and external data sources - to gain a true picture of the customer. Order histories and financials can be leveraged, as well as unstructured data sources such as sales representative interactions, and web chat. This can be combined with external sources of insight such as social media ratings and conversations. It allows to market in a way that is uniquely relevant to each individual customer and gain better insights in how to invest, grow and retain your customer base. Marketers need the ability to orchestrate the customer engagements across channels. SAP Hybris Marketing helps the marketer Boost customer contact and response rates through accurate targeting and segmentation Empower marketers to perform their own segmentation and targeting Predict customer behaviors: leverage advanced analytics to anticipate customer behaviors and discover hidden trends Forecast the effect of all marketing tactics to know ahead of time how successful they will be. Gain insight and unify the customer view by consolidating customer information, - with data from across the organization and external data sources SAP Hybris Marketing comes tightly integrated with SAP Hybris Commerce and SAP Hybris Cloud for Customer. SAP Hybris Marketing enables organizations to gain real-time insight into customer intent, deliver contextually engaging experiences, and to market with speed and agility. The out-of-the box integration allows organizations to leverage key capabilities in these areas: Enrich the customer profile with visitor data from Hybris Commerce Product recommendations on your sales channel based on historical patterns, preferences, and future propensities Personalization in Hybris Commerce based on active campaigns targeted to the customer Trigger remarketing campaigns for abandoned shopping carts Marketing campaigns result in Leads, to be followed up by the sales representative 6

7 Benefits: We understand the complexity of distribution operations Customer engagement and commerce solutions from SAP Hybris help Distributors transform for the new digital economy. We simplify and unify your business across sales, service, commerce and marketing. The Path to Transformation As the wholesale distribution business continues its transition into a world where the buyer is hyper-connected, businesses will need to find ways to remain constantly engaged with buyers. Customers will conduct extensive research and compare products and prices as well as sharing experiences through a variety of digital touchpoints. To get there you must be sure to both digitize and transform. It is no longer enough to implement point solutions those that fill one need of the organization e-commerce, for example, is just one view of the customer s digital interaction and experience with your firm. In order to fully realize the potential of the new connected customer, you must transform your entire business model across all touch points: sales, service, commerce and marketing. Further, the customer should be able to dictate the service level from self-service to full service. No matter the level of service or channel they choose phone, desktop, smartphone or app the firm that wins the heart of the customer has transformed itself to support the choices of the individual. Web Resources: SAP.com: SAP Hybris: SAP Solution Explorer: sap.com/solutionexplorer SP Value Lifecycle Manager: SAP Community Network: SAP for Wholesale Distribution For more information, please reach out to the SAP Hybris team at sales@hybris.com About SAP Hybris SAP Hybris enables businesses to transform how they engage with customers, innovate how they do business, and simplify their technology landscape. With a comprehensive approach to customer engagement and commerce, our solutions unlock opportunities to optimize your customers experience and transform your business. We help you drive relevant, contextual experiences across all of your customer touch-points in real-time, so that you can create strong differentiation and build competitive advantage in the Digital Economy. SAP Hybris has helped some of the world s leading organizations transform themselves in response to changing market conditions and customer expectations delivering exceptional experiences, adding new channels, evolving their business models, and entering new markets. How can we help you? Explore SAP Hybris solutions today. For more information, visit No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP SE or an SAP affiliate company. The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its distributors contain proprietary software components of other software vendors. National product specifications may vary. These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty. In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation, and SAP SE s or its affiliated companies strategy and possible future developments, products, and/or platform directions and functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they should not be relied upon in making purchasing decisions. SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names mentioned are the trademarks of their respective companies. See for additional trademark information and notices.

SAP Hybris Marketing Cloud Solutions: Market in the Moment

SAP Hybris Marketing Cloud Solutions: Market in the Moment Solution Brief SAP Hybris Marketing Cloud Solutions SAP Hybris Marketing Cloud Solutions: Market in the Moment Every day, billion of people around the world have dozens of moments that matter to them and

More information

SAP Hybris Marketing Cloud Real-Time Customer Profiling

SAP Hybris Marketing Cloud Real-Time Customer Profiling SAP Information Sheet SAP Hybris Marketing Cloud 2016 SAP SE or an SAP affiliate company. All rights reserved. Customers today have high standards and low loyalty. They demand high-quality, personalized

More information

Product Solution Brief. SAP Hybris Sales Cloud SAP SE or an SAP affiliate company. All rights reserved. 1 / 8

Product Solution Brief. SAP Hybris Sales Cloud SAP SE or an SAP affiliate company. All rights reserved. 1 / 8 Product Solution Brief SAP Hybris Sales Cloud 1 / 8 Selling today is more complex than ever. You need to know your customer s unique challenges, their industry, what they like and how to help them achieve

More information

Grow Your Midsize Company with a Cloud-Based Commerce Solution

Grow Your Midsize Company with a Cloud-Based Commerce Solution SAP Brief SAP Customer Experience SAP Commerce Cloud Grow Your Midsize Company with a Cloud-Based Commerce SAP Brief Meeting high customer expectations To be competitive, today s growing businesses must

More information

SAP Hybris Cloud for Customer Portfolio of Services

SAP Hybris Cloud for Customer Portfolio of Services SAP Information Sheet SAP Hybris Expert Services SAP Hybris Cloud for Customer Overview SAP Hybris Cloud for Customer is designed to empower your teams to sell and service anytime, anywhere; to get the

More information

Intelligent Marketing in the Moment

Intelligent Marketing in the Moment SAP Brief PUBLIC SAP C/4HANA Suite SAP Marketing Cloud s Intelligent Marketing in the Moment SAP Brief Driving forces of the me economy Digital has been the great disruptor and, at the same time, the great

More information

CRM IM WANDEL. Herausforderungen und Chancen der digitalen Transformation. Dr. Volker G. Hildebrand Global Vice President SAP Hybris

CRM IM WANDEL. Herausforderungen und Chancen der digitalen Transformation. Dr. Volker G. Hildebrand Global Vice President SAP Hybris CRM IM WANDEL Herausforderungen und Chancen der digitalen Transformation Dr. Volker G. Hildebrand Global Vice President SAP Hybris DIGITAL TRANSFORMATION IS DISRUPTING EVERY BUSINESS TECHNOLOGY IS CHANGING

More information

Get Your Competitive Edge. Bernd Leukert Member of the Executive Board and Global Management Board, SAP SE

Get Your Competitive Edge. Bernd Leukert Member of the Executive Board and Global Management Board, SAP SE Get Your Competitive Edge Bernd Leukert Member of the Executive Board and Global Management Board, SAP SE Bernd Leukert Member of the Executive Board of SAP SE Products & Innovation SAP SE Digital Transformation

More information

Office Depot: Meeting and Exceeding Customer Expectations with SAP Hybris Commerce Cloud

Office Depot: Meeting and Exceeding Customer Expectations with SAP Hybris Commerce Cloud Business Transformation Study Wholesale Office Depot: Meeting and Exceeding Customer Expectations with SAP Hybris Commerce Cloud Putting the customer in the center of their e-commerce strategy, Office

More information

Digital Supply Chain of ONE

Digital Supply Chain of ONE Digital Supply Chain of ONE The Company Strategy which Transforms Industries Hans Thalbauer, SAP March, 2018 New Business Models Enabled by Digital Supply Chain Industry boundaries are blurring Consumer

More information

SAP Hybris Commerce Upgrading your platform

SAP Hybris Commerce Upgrading your platform SAP Information Sheet SAP Hybris Expert Services SAP Hybris Commerce Upgrading your platform So you re thinking about upgrading to the latest version of SAP Hybris Commerce The world of digital commerce

More information

SAP SuccessFactors HCM Suite

SAP SuccessFactors HCM Suite SAP Product Brochure SAP SuccessFactors HCM Suite There is unprecedented pressure on businesses of all sizes to rely on the agility of the organization to thrive and transform digitally. Across all industries,

More information

Transform Retail Execution and Create the Perfect Store with SAP Sales Cloud

Transform Retail Execution and Create the Perfect Store with SAP Sales Cloud SAP Sales Cloud Transform Retail Execution and Create the Perfect Store with SAP Sales Cloud Deliver the Right Product at the Right Time, Place, and Price to Win at the Shelf Every Time 1 / 5 Apply Advanced

More information

Efficiently Develop Powerful Apps for An Intelligent Enterprise

Efficiently Develop Powerful Apps for An Intelligent Enterprise SAP Brief SAP Technology SAP Web IDE Efficiently Develop Powerful Apps for An Intelligent Enterprise SAP Brief Agility to build and extend applications SAP Web IDE puts the power of agile in your hands.

More information

Pregis: Simplifying Protective Packaging with SAP Hybris Solutions and SAP S/4HANA

Pregis: Simplifying Protective Packaging with SAP Hybris Solutions and SAP S/4HANA Pregis: Simplifying Protective Packaging with SAP Hybris Solutions and SAP S/4HANA Pregis Corporation, an innovative packaging solution provider, was committed to becoming more proactive and addressing

More information

Transform Procurement with SAP S/4HANA SAP Ariba and SAP Fieldglass

Transform Procurement with SAP S/4HANA SAP Ariba and SAP Fieldglass Transform Procurement with SAP S/4HANA SAP Ariba and SAP Fieldglass March 2017 1/18 2017 SAP SE or an SAP affiliate company. All rights reserved. 2017 SAP SE or an SAP affiliate company. Customer All rights

More information

SAP CLOUD FOR REAL ESTATE RETHINK CORPORATE REAL ESTATE MANAGEMENT

SAP CLOUD FOR REAL ESTATE RETHINK CORPORATE REAL ESTATE MANAGEMENT SAP Brief SAP Real Estate Management SAP Cloud for Real Estate Objectives SAP CLOUD FOR REAL ESTATE RETHINK CORPORATE REAL ESTATE MANAGEMENT New Reality of a Digital World in Corporate Real Estate The

More information

Scale New Heights with an Intelligent Digital Core: The 1709 Release of SAP S/4HANA

Scale New Heights with an Intelligent Digital Core: The 1709 Release of SAP S/4HANA SAP S/4HANA Scale New Heights with an Intelligent Digital Core: The 1709 Release of SAP S/4HANA 1 / 10 Table of Contents 4 Intelligent ERP for a Flexible Enterprise 4 New Applications powered by SAP Leonardo

More information

SunPower: Turbocharging HR Talent Management with SAP SuccessFactors Solutions

SunPower: Turbocharging HR Talent Management with SAP SuccessFactors Solutions SunPower: Turbocharging HR Talent Management with SAP SuccessFactors Solutions With HR staff in different regions using isolated systems, SunPower Corporation lacked a single, consolidated, global view

More information

SAP Information Sheet SAP Hybris Billing. Invoicing SAP SE or an SAP affiliate company. All rights reserved.

SAP Information Sheet SAP Hybris Billing. Invoicing SAP SE or an SAP affiliate company. All rights reserved. SAP Hybris Billing Invoicing 2016 SAP SE or an SAP affiliate company. All rights reserved. As you explore new markets and new digital business models, regardless of industry, being able to accurately invoice

More information

Using SMS Notifications to Keep Customers Informed and Engaged

Using SMS Notifications to Keep Customers Informed and Engaged SAP Brief SAP Mobile Services SAP hybris SMS Connector Objectives Using SMS Notifications to Keep Customers Informed and Engaged Keeping customers informed and satisfied with SMS Keeping customers informed

More information

Working Capital Insights from the SAP Ariba Benchmark Program

Working Capital Insights from the SAP Ariba Benchmark Program Working Capital Insights from the 2016-17 SAP Ariba Benchmark Program November 2017 Working Capital Insights from the 2016-17 SAP Ariba Benchmark Program 2 /10 Background and Key Definitions The information

More information

Intercompany Integration Solution for SAP Business One Centralized Payment

Intercompany Integration Solution for SAP Business One Centralized Payment Intercompany Integration Solution for SAP Business One Centralized Payment TABLE OF CONTENTS OVERVIEW... 3 BUSINESS BENEFITS... 5 Public 2 OVERVIEW The Intercompany integration solution for SAP Business

More information

SAP Enable Now The Key to Successful Knowledge Transfer

SAP Enable Now The Key to Successful Knowledge Transfer SAP Brief SAP Education SAP Enable Now The Key to Successful Knowledge Transfer SAP Brief Master the Digital Transformation It takes more than software to transform a business. Your enterprise software

More information

The Best of Both Worlds for the Growing Business: SAP Anywhere and SAP Business One

The Best of Both Worlds for the Growing Business: SAP Anywhere and SAP Business One SAP Anywhere/SAP Business One The Best of Both Worlds for the Growing Business: SAP Anywhere and SAP Business One Table of Contents 3 Sell More and Grow Faster with a Complete, Digitized Front Office 4

More information

Cognitive Procurement

Cognitive Procurement Cognitive Procurement SAP Ariba IBM July 2017 Despite significant invest in big data and analytics, business are struggling with 3 major problems 2 Thus our evolution towards Artificial Intelligence 3

More information

Better Together: SAP Customer Data Cloud from Gigya and SAP Marketing Cloud

Better Together: SAP Customer Data Cloud from Gigya and SAP Marketing Cloud SAP Customer Experience Solution in Detail Better Together: SAP Customer Data Cloud from Gigya and SAP Marketing Cloud 1 / 6 Quick Facts Summary SAP Customer Data Cloud solutions can infuse trusted customer

More information

Telefónica: Going Digital with SAP SuccessFactors Solutions to Keep Employees Connected

Telefónica: Going Digital with SAP SuccessFactors Solutions to Keep Employees Connected Telefónica: Going Digital with SAP SuccessFactors Solutions to Keep Employees Connected 1 / 6 One of the world s largest telecommunications companies, connecting people is at the heart of everything Telefónica

More information

SAP Hybris Experience Workshop MODULE 1: SAP Hybris Strategy. Marcus Ruebsam Senior Vice President, Solution Management, SAP Hybris

SAP Hybris Experience Workshop MODULE 1: SAP Hybris Strategy. Marcus Ruebsam Senior Vice President, Solution Management, SAP Hybris SAP Hybris Experience Workshop MODULE 1: SAP Hybris Strategy Marcus Ruebsam Senior Vice President, Solution Management, SAP Hybris Legal disclaimer The information in this presentation is confidential

More information

Streamline Retail Processes with State-of-the-Art Master Data Governance

Streamline Retail Processes with State-of-the-Art Master Data Governance SAP Brief SAP s for Enterprise Information Management SAP Master Data Governance, Retail and Fashion Management Extension by Utopia Streamline Retail Processes with State-of-the-Art Master Data Governance

More information

C4C12 SAP Hybris Sales Cloud

C4C12 SAP Hybris Sales Cloud C4C12 SAP Hybris Sales Cloud. COURSE OUTLINE Course Version: 21 Course Duration: 2 Day(s) SAP Copyrights and Trademarks 2018 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication

More information

Your Intelligent POS Solution: User-Friendly with Expert Analysis

Your Intelligent POS Solution: User-Friendly with Expert Analysis Overview SAP Customer Checkout with SAP Business One Challenges Your Intelligent POS : User-Friendly with Expert Analysis Central Overview of Sales Data Central Overview of Sales Data Cash and card payments,

More information

Build Applications to Meet Individual Business Needs Quickly and Economically

Build Applications to Meet Individual Business Needs Quickly and Economically SAP Brief SAP Technology SAP Cloud Platform Build Applications to Meet Individual Business Needs Quickly and Economically A new way to deliver personalized applications A new way to deliver personalized

More information

The Perfect Marriage of Agility and Stability for Today s Demanding Digital Landscape

The Perfect Marriage of Agility and Stability for Today s Demanding Digital Landscape SAP Solution Brief SAP Cloud Platform SAP S/4 HANA Objectives Solution Benefits Quick Facts The Perfect Marriage of Agility and Stability for Today s Demanding Digital Landscape Run Simple Objectives Solution

More information

SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Warranty Management

SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Warranty Management SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Warranty Management SAP S/4HANA 1709 S/4HANA Suite Finance Human Resources Sourcing and Procurement Manufacturing Supply Chain Suite** Products*

More information

End-To-End Processes in the Cloud - Integration Scenarios Giuseppe Lillo and Silvia Bagnaia, SAP S/4HANA Cloud Presales Specialists, SAP

End-To-End Processes in the Cloud - Integration Scenarios Giuseppe Lillo and Silvia Bagnaia, SAP S/4HANA Cloud Presales Specialists, SAP SAP experience Day SAP S/4HANA Cloud: l ERP as a Service - 21 febbraio 2018 End-To-End Processes in the Cloud - Integration Scenarios Giuseppe Lillo and Silvia Bagnaia, SAP S/4HANA Cloud Presales Specialists,

More information

Will S/4HANA and ARIBA change our procurement landscape?

Will S/4HANA and ARIBA change our procurement landscape? Will S/4HANA and ARIBA change our procurement landscape? Procurement Master Class 15th of March 2018 Linda Braspenning (SAP) Lionel Barette (Aptys Consulting) Legal disclaimer The information in this presentation

More information

SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Self-Service Requisitioning

SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Self-Service Requisitioning SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Self- Requisitioning SAP S/4HANA 1709 S/4HANA Suite Finance Human Resources Sourcing and Procurement Manufacturing Supply Chain Suite** Products*

More information

Vestas: Reaching New Markets with SAP Hybris Cloud for Sales and SAP Hybris Cloud for Service

Vestas: Reaching New Markets with SAP Hybris Cloud for Sales and SAP Hybris Cloud for Service Picture Credit Vestas, Aarhus, Denmark. Used with permission. Vestas: Reaching New Markets with SAP Hybris Cloud for Sales and SAP Hybris Cloud for Service Utility companies all over the world recognize

More information

C4C12 SAP Sales Cloud

C4C12 SAP Sales Cloud C4C12 SAP Sales Cloud. COURSE OUTLINE Course Version: 23 Course Duration: 2 Day(s) SAP Copyrights and Trademarks 2018 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication

More information

C4C12 SAP Sales Cloud

C4C12 SAP Sales Cloud C4C12 SAP Sales Cloud. COURSE OUTLINE Course Version: 24 Course Duration: SAP Copyrights and Trademarks 2018 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication may be

More information

SAP Hybris Marketing Cloud Implementation Steps for 1711

SAP Hybris Marketing Cloud Implementation Steps for 1711 Implementation Steps for 1711 October, 2017 INTERNAL Implementation Steps Initial Process in Quality (Q) Quality (Q) Pre-delivered content already activated Receiving mails Role Creation User Creation

More information

IPH Group: Providing a Consistent, Seamless Purchasing Experience with SAP Hybris Solutions

IPH Group: Providing a Consistent, Seamless Purchasing Experience with SAP Hybris Solutions Business Transformation Study IPH Group: Providing a Consistent, Seamless Purchasing Experience with SAP Hybris Solutions Company: Partner: IPH Group comprises nine European brands with around two million

More information

Enablement Escalation for SAP Ariba Solutions

Enablement Escalation for SAP Ariba Solutions SAP Ariba Solutions Enablement Escalation for SAP Ariba Solutions Overview of Status Codes 1 / 4 SUMMARY Great supplier enablement requires taking the right actions with the right suppliers at the right

More information

Predictive Analytics Reimagined for the Digital Enterprise

Predictive Analytics Reimagined for the Digital Enterprise SAP Brief SAP BusinessObjects Analytics SAP BusinessObjects Predictive Analytics Predictive Analytics Reimagined for the Digital Enterprise Predicting and acting in a business moment through automation

More information

Fast-Track to a Digital Platform to Improve Utilities Customer Engagement

Fast-Track to a Digital Platform to Improve Utilities Customer Engagement SAP Brief SAP Extensions SAP Self-Service Accelerator for Utilities by SEW Fast-Track to a Digital Platform to Improve Utilities Customer Engagement SAP Brief Meet utility customer demand for digital Customer

More information

C4C12 SAP Hybris Sales Cloud

C4C12 SAP Hybris Sales Cloud C4C12 SAP Hybris Sales Cloud. COURSE OUTLINE Course Version: 20 Course Duration: 2 Day(s) SAP Copyrights and Trademarks 2017 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication

More information

SAP S/4HANA CRM PRODUCT DIRECTION

SAP S/4HANA CRM PRODUCT DIRECTION SAP CRM PRODUCT DIRECTION Oliver Frick, SAP o.frick@sap.com June 2017 Legal Disclaimer The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission

More information

Digitalizing Procurement for Midsize Companies: The First Step in Doing More with Less

Digitalizing Procurement for Midsize Companies: The First Step in Doing More with Less SAP Ariba Solutions SAP Ariba Snap Digitalizing Procurement for Midsize Companies: The First Step in Doing More with Less 1 / 11 Table of Contents 3 Quick Facts 4 Preconfigured with Spend Categories for

More information

The SAP Hybris Summit Pocket Guide for Consumer Product Companies

The SAP Hybris Summit Pocket Guide for Consumer Product Companies The SAP Hybris Summit Pocket Guide for Consumer Product Companies With so much to see, people to meet and 100+ sessions to attend we ve created this pocket-size guide to help plan your time. In addition

More information

How Is a Better Business Network Helping an Equipment Rental Company Improve Cash Flow and Customer Service?

How Is a Better Business Network Helping an Equipment Rental Company Improve Cash Flow and Customer Service? 2018 SAP SE or an SAP affiliate company. All rights reserved. SAP Business Transformation Study Industrial Machinery and Components Rand-Air South Africa PUBLIC How Is a Better Business Network Helping

More information

Streamline the Way You Run Your Business Helping Small Businesses Run Simple with a Front-Office Solution

Streamline the Way You Run Your Business Helping Small Businesses Run Simple with a Front-Office Solution SAP Anywhere Streamline the Way You Run Your Business Helping Small Businesses Run Simple with a Front-Office Solution How SAP Anywhere Helps Your Growing Business Run Simple You re not in the technology

More information

SAP SuccessFactors Learning Marketplace

SAP SuccessFactors Learning Marketplace SAP SuccessFactors Learning Marketplace Today more than ever, learning leaders are working to help their organizations improve competitiveness, increase revenue, and improve customer satisfaction. Yet

More information

SAP Cloud for Analytics. Somya Kapoor January 2016

SAP Cloud for Analytics. Somya Kapoor January 2016 SAP Cloud for Analytics Somya Kapoor January 2016 The cloud is eating the world analytics Within the next 2 years 36% Already replaced or planning to replace with SaaS BI 31% Already complementing or planning

More information

SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Extended Warehouse Management

SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Extended Warehouse Management SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Extended Warehouse Management SAP S/4HANA 1709 S/4HANA Suite Finance Human Resources Sourcing and Procurement Manufacturing Suite** Products*

More information

Win with SAP Hybris Commerce Cloud

Win with SAP Hybris Commerce Cloud Win with SAP Hybris Commerce Cloud Hansen Lieu, SAP Hybris January 2018 Win with commerce Become a digital business Deliver contextual customer experiences Gain commerce agility 2 SAP Hybris Commerce Cloud

More information

SAP Solution Manager Focused Insights Setup for ST-OST SP4. AGS Solution Manager SAP Labs France

SAP Solution Manager Focused Insights Setup for ST-OST SP4. AGS Solution Manager SAP Labs France SAP Solution Manager Focused Insights Setup for ST-OST SP4 AGS Solution Manager SAP Labs France Focused Insights Service Information Guided procedure for the Dashboard Factory Setup The goal of this document

More information

Intercompany Integration Solution for SAP Business One Intercompany Reporting

Intercompany Integration Solution for SAP Business One Intercompany Reporting Intercompany Integration Solution for SAP Business One Intercompany Reporting TABLE OF CONTENTS OVERVIEW... 3 Branch Inventory in Warehouse Report... 3 Branch Sales Analysis Report... 4 Branch Balances

More information

ERP as a Service, la nuova generazione del cloud ERP. Alessandro Bacci, Director, Head of Cloud ERP, SAP Italia

ERP as a Service, la nuova generazione del cloud ERP. Alessandro Bacci, Director, Head of Cloud ERP, SAP Italia ERP as a Service, la nuova generazione del cloud ERP Alessandro Bacci, Director, Head of Cloud ERP, SAP Italia Today s Reality User Experience How we play How we watch Pokémon Go World of Warcraft Expectation

More information

Scheduling and Resource Management in the Cloud

Scheduling and Resource Management in the Cloud SAP Brief SAP Extensions SAP Scheduling and Resource Management by ClickSoftware Scheduling and Resource Management in the Cloud SAP Brief Optimize profits with better resource management Scheduling the

More information

Gain greater control over your SME with SAP Business One

Gain greater control over your SME with SAP Business One SAP Solution Brief SAP Solutions for Small Midsize Businesses Gain greater control over your SME with SAP Business One 2018 SAP SE or an SAP affiliate company. All rights reserved. SAP Business One designed

More information

Gain Greater Efficiency and Control by Automating Intercompany Transactions

Gain Greater Efficiency and Control by Automating Intercompany Transactions SAP Brief SAP s for Small Businesses and Midsize Companies Intercompany Integration for SAP Business One Gain Greater Efficiency and Control by Automating Intercompany Transactions SAP Brief Streamline

More information

Pocket Planner SAP Ariba Live in 2018 Industry Sessions

Pocket Planner SAP Ariba Live in 2018 Industry Sessions Pocket Planner SAP Ariba Live in 2018 Industry Sessions To add a session to your agenda, click on and search for the session number. INDUSTRY-SPECIFIC SESSIONS Consumer Limited availability contact your

More information

Transform Procurement & Total Spend Management

Transform Procurement & Total Spend Management Transform Procurement & Total Spend Management Matt Tichelaar Senior Solution Engineer CONVERGE. SCALE. CARE FORWARD WITH SAP. 2017 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERVED. 1 THE POWER

More information

SAP Product Brief SAP SME Solutions SAP Business One

SAP Product Brief SAP SME Solutions SAP Business One SAP Product Brief SAP SME s SAP Business One Objectives Integrated, comprehensive financial management Integrated, comprehensive financial management As your small business or midsize company grows, so

More information

Make Innovation Real with Unique, Leading-edge Software Solutions

Make Innovation Real with Unique, Leading-edge Software Solutions SAP Brief SAP Innovative Business s Make Innovation Real with Unique, Leading-edge Software s SAP Brief Achieve your greatest goals with SAP Innovative Business s Smart digital enterprises know that success

More information

Intercompany Integration Solution for SAP Business One Discover How the Intercompany Solution Enables Financial Data Consolidation & Provides

Intercompany Integration Solution for SAP Business One Discover How the Intercompany Solution Enables Financial Data Consolidation & Provides Intercompany Integration Solution for SAP Business One Discover How the Intercompany Solution Enables Financial Data Consolidation & Provides Business Insight TABLE OF CONTENTS OVERVIEW... 3 CONSOLIDATION

More information

FAQs Opportunity Management SAP Hybris Cloud for Customer PUBLIC

FAQs Opportunity Management SAP Hybris Cloud for Customer PUBLIC FAQs Opportunity Management SAP Hybris Cloud for Customer PUBLIC TABLE OF CONTENTS FAQS OPPORTUNITY MANAGEMENT...3 1. You want to create forecast based in set of opportunities, however you are unsure in

More information

Drive Performance and Growth with Scalable Solutions for Midsize Companies

Drive Performance and Growth with Scalable Solutions for Midsize Companies SAP Brief SAP s for Small Businesses and Midsize Companies SAP S/4HANA for SAP Business All-in-One Drive Performance and Growth with Scalable s for Midsize Companies Manage every aspect of your business

More information

Improve Enterprise Application Adoption with User Experience Analytics

Improve Enterprise Application Adoption with User Experience Analytics SAP Brief PUBLIC Technology Platform SAP User Experience Management by Knoa Improve Enterprise Application Adoption with User Experience Analytics SAP Brief Improving the user experience starts with the

More information

SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Closing Operations

SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Closing Operations SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Closing Operations *Additional license - **Additional installation and license C (Partially) Compatibility scope SAP S/4HANA 1709 SAP S/4HANA

More information

Accelerate Business Growth with SAP SuccessFactors Talent Management Suite

Accelerate Business Growth with SAP SuccessFactors Talent Management Suite SAP SuccessFactors Talent Management Suite Accelerate Business Growth with SAP SuccessFactors Talent Management Suite 1 / 11 Table of Contents 3 Put People at the Center of Your Business 4 Drive Better

More information

Drive Performance and Growth with Scalable Solutions for Midsize Companies

Drive Performance and Growth with Scalable Solutions for Midsize Companies SAP Brief SAP s for Small Businesses and Midsize Companies SAP S/4HANA, edition for SAP Business All-in-One Objectives Drive Performance and Growth with Scalable s for Midsize Companies Manage every aspect

More information

SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Time Sheet

SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Time Sheet SAP ERP to SAP S/4HANA 1709 Delta Scope Solution Capability: Time Sheet *Additional license - **Additional installation and license C (Partially) Compatibility scope SAP S/4HANA 1709 SAP S/4HANA Suite

More information

Manage Global Product Compliance Throughout the Product Lifecycle

Manage Global Product Compliance Throughout the Product Lifecycle SAP Brief PUBLIC SAP for Chemicals SAP S/4HANA for product compliance Manage Global Product Compliance Throughout the Product Lifecycle SAP Brief Grow your business with confidence When you produce, sell,

More information

SAP Lumira. #SAPForum 2016 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERVED. #SAPForum. Horacio Mendoza. Advanced Analytics Presales Specialist

SAP Lumira. #SAPForum 2016 SAP SE OR AN SAP AFFILIATE COMPANY. ALL RIGHTS RESERVED. #SAPForum. Horacio Mendoza. Advanced Analytics Presales Specialist SAP Lumira Horacio Mendoza Advanced Analytics Presales Specialist #SAPForum SAP BI Strategy SAP BI Strategy Transition to the cloud while growing our stable core BUILD THE CLOUD GROW THE CORE The jump

More information

C4C14 SAP Service Cloud

C4C14 SAP Service Cloud C4C14 SAP Service Cloud. COURSE OUTLINE Course Version: 23 Course Duration: 2 Day(s) SAP Copyrights and Trademarks 2018 SAP SE or an SAP affiliate company. All rights reserved. No part of this publication

More information

How Direct to Consumer is Changing the Rules for M&E February, 2018 PUBLIC

How Direct to Consumer is Changing the Rules for M&E February, 2018 PUBLIC How Direct to Consumer is Changing the Rules for M&E February, 2018 Attention spans are shortening and choices are almost unlimited the game has changed Maximumble All rights reserved. 2 Streaming video

More information

SAP SuccessFactors Employee Central Payroll

SAP SuccessFactors Employee Central Payroll SAP Product Brochure SAP SuccessFactors Employee Central Payroll SAP SuccessFactors Employee Central Payroll is a revolutionary combination of proven technology, latest innovations, and service delivery

More information

Automated VAT Adjustment for Payments with PPD - Workaround

Automated VAT Adjustment for Payments with PPD - Workaround Automated VAT Adjustment for Payments with PPD - Workaround Localization: GB, relevant for companies based in UK only Public Introduction In this document, you can find detailed description of proposed

More information

SAP Solution Manager Value Report Customer Overview Presentation

SAP Solution Manager Value Report Customer Overview Presentation SAP Solution Manager Value Report Customer Overview Presentation Customer Value Experience Digital Business Services June, 2017 Agenda Introduction and Overview Example: SAP Solution Manager Value Report

More information

SAP S/4HANA. James Wade March 20, 2017

SAP S/4HANA. James Wade March 20, 2017 SAP S/4HANA James Wade March 20, 2017 Agenda Introduction to S/4HANA Introduction to Central Finance Demonstration Benefits 2 Digital Finance: What Digitalization Means Digitalization is transforming your

More information

Adopt New SAP Innovations Early And Win

Adopt New SAP Innovations Early And Win SAP Brief SAP Early Adopter Care Adopt New SAP Innovations Early And Win SAP Brief Get a head start on innovation Success in today s dynamic, disruptive business environment means making decisions quickly,

More information

PLM560. SAP Product Lifecycle Costing COURSE OUTLINE. Course Version: 02 Course Duration: 2 Day(s)

PLM560. SAP Product Lifecycle Costing COURSE OUTLINE. Course Version: 02 Course Duration: 2 Day(s) PLM560 SAP Product Lifecycle Costing. COURSE OUTLINE Course Version: 02 Course Duration: 2 Day(s) SAP Copyrights and Trademarks 2017 SAP SE or an SAP affiliate company. All rights reserved. No part of

More information

S4C01. SAP S/4HANA Cloud On-boarding Fundamentals COURSE OUTLINE. Course Version: 05 Course Duration: 3 Day(s)

S4C01. SAP S/4HANA Cloud On-boarding Fundamentals COURSE OUTLINE. Course Version: 05 Course Duration: 3 Day(s) S4C01 SAP S/4HANA Cloud On-boarding Fundamentals. COURSE OUTLINE Course Version: 05 Course Duration: 3 Day(s) SAP Copyrights and Trademarks 2016 SAP SE or an SAP affiliate company. All rights reserved.

More information

SAP Business One 9.0 Integration for SAP NetWeaver Overview Presentation

SAP Business One 9.0 Integration for SAP NetWeaver Overview Presentation Customer SAP Business One 9.0 Integration for SAP NetWeaver Overview Presentation SAP Business One Global Rollout February 2016 Running incompatible systems across the global network is not viable in today

More information

Accelerate Your Digital Transformation

Accelerate Your Digital Transformation SAP Value Assurance Accelerate Your Digital Transformation Quick-Start Transformation with SAP Value Assurance Service Packages 1 / 17 Table of Contents 2017 SAP SE or an SAP affiliate company. All rights

More information

Modernizing Financial Management for Faster and More-Effective Decision Making

Modernizing Financial Management for Faster and More-Effective Decision Making SAP Brief SAP SME s SAP Business ByDesign Objectives Modernizing Financial Management for Faster and More-Effective Decision Making Simplify your business operations with integrated financials Simplify

More information

Optimize Enterprise Asset Productivity with Comprehensive Master Data Governance

Optimize Enterprise Asset Productivity with Comprehensive Master Data Governance SAP Brief SAP s for Enterprise Information Management SAP Master Data Governance, Enterprise Asset Management Extension by Utopia Optimize Enterprise Asset Productivity with Comprehensive Master Data Governance

More information

ACT100 SAP Activate Methodology

ACT100 SAP Activate Methodology ACT100 SAP Activate Methodology. COURSE OUTLINE Course Version: 04 Course Duration: 2 Day(s) SAP Copyrights and Trademarks 2017 SAP SE or an SAP affiliate company. All rights reserved. No part of this

More information

Step inside your new look business with SAP Business One

Step inside your new look business with SAP Business One Step inside your new look business with SAP Business One SAP Solution Brief SAP Solutions for Small Midsize Businesses 2016 SAP AG or an SAP affiliate company. All rights reserved. SAP Business One designed

More information

SAP Learning Hub: Anytime, Anywhere Access to Cloud-Based Learning

SAP Learning Hub: Anytime, Anywhere Access to Cloud-Based Learning Frequently Asked Questions SAP Learning Hub SAP Learning Hub: Anytime, Anywhere Access to Cloud-Based Learning SAP Learning Hub provides instant online access to a vast knowledge base of SAP expertise.

More information

S4F02. Management Accounting in SAP S/4HANA COURSE OUTLINE. Course Version: 05 Course Duration: 3 Day(s)

S4F02. Management Accounting in SAP S/4HANA COURSE OUTLINE. Course Version: 05 Course Duration: 3 Day(s) S4F02 Management Accounting in SAP S/4HANA. COURSE OUTLINE Course Version: 05 Course Duration: 3 Day(s) SAP Copyrights and Trademarks 2016 SAP SE or an SAP affiliate company. All rights reserved. No part

More information

Installation The Intercompany Integration Solution for SAP Business One

Installation The Intercompany Integration Solution for SAP Business One Installation The Intercompany Integration Solution for Topic Objective At the end of this topic, you will be able to: Follow the process of Installing the Intercompany integration solution (You always

More information

SAP SuccessFactors Recruiting

SAP SuccessFactors Recruiting SAP SuccessFactors Recruiting Talent Acquisition is one of the most impactful process of HR to a business and getting the right people in the organization has a dramatic, measurable impact on business

More information

Nexans: Sparking Significant Savings by Optimizing Sourcing and Procurement with SAP Ariba Solutions

Nexans: Sparking Significant Savings by Optimizing Sourcing and Procurement with SAP Ariba Solutions Nexans: Sparking Significant Savings by Optimizing Sourcing and Procurement with SAP Ariba Solutions Manual, informal, and inefficient procurement processes prevailed globally across Nexans Group, where

More information

SAP SuccessFactors HCM Suite. Q Release Highlights SAP SE or an SAP affiliate company. All rights reserved. 1 / 11

SAP SuccessFactors HCM Suite. Q Release Highlights SAP SE or an SAP affiliate company. All rights reserved. 1 / 11 SAP SuccessFactors HCM Suite Q3 2017 Release Highlights 1 / 11 Table of Contents 3 Lead Your HR Digital Transformation with Engaging, Intelligent, and Connected Capabilities 4 Cross-Suite 6 Core Human

More information

Whitepaper The Path to the Connected Distributor

Whitepaper The Path to the Connected Distributor Whitepaper The Path to the Connected Distributor TABLE OF CONTENTS A Transformation Imperative 2 Key Trends Affecting Wholesale Distribution 2 Wholesale Distribution Up Until Now 4 What Customers Are Saying

More information

Information Technology Meets Operational Technology in the Internet of Things

Information Technology Meets Operational Technology in the Internet of Things SAP Brief SAP Extensions SAP HANA IoT Integrator by OSIsoft Information Technology Meets Operational Technology in the Internet of Things SAP Brief Reimagine your entire business Leading companies are

More information