How to book Sixt in the travel agency login
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1 How to book Sxt n the travel agency logn What s the Sxt agency logn? A quck and easy onlne bookng portal customzed for travel agences Where you can book all relevant Sxt products (no matter f prepad or pay on arrval, corporate or lesure, pad by the customer or on account of the agency) Offerng many user-frendly features (e.g. vehcle pctures, automatc locaton fnder, transparent dsplay of product nclusons, possblty to drectly book addtonal extras) 1 Logn to our agency logn n one of two ways a Logn wth Sxt agency number and password entry (logn detals) Vst and enter your logn detals OR Vst the standard Sxt homepage clck on Logn and enter your logn detals Vst the standard Sxt homepage or clck on Logn and enter your logn detals You can change the language by usng the respectve doman e.g. for French b Logn wth an auto logn lnk Wth your ndvdual bookng lnk, you are automatcally logged n to Sxt agency bookng portal. You do not need to manually enter your Sxt agency number and password anymore. Requests for ndvdual lnks can be sent to travelagency@sxt.com. You can use the lnk quckly f you use a bookmark n your browser hyperlnk n your ntranet shortcut on your desktop 1
2 2 Select what type of rate you would lke to book. All rates except Sxt holday and pre-pad* publc rates are pay-on-arrval* rates: Further nformaton about how to rebook and cancel reservatons can be found here Bookngs for corporate clents wth own CD number* (CD number has to be entered) Rates exclusvely bookable va travel agences Publc rates for cars & trucks Bookngs for customers wth a Sxt card Travel agent rates for cars & trucks as well as Sxt holday Your contact persons at Sxt Add a transfer to your customer s journey Further nformaton about Sxt, our products, news, etc. can be found on our Infopont * Just clck on the respectve button and choose the product you would lke to book. For corporate customers just enter the CD number and proceed. For bookngs wth Sxt cards enter the customer s name and the card number and proceed. If you clck on the button Sxt mydrver transfer servce you wll be redrected to the mydrver webste. Please note that n order to book you have to logn on the mydrver webste wth your logn credentals. You are not automatcally logged n. * Further nformaton can be found n the Glossary 2
3 3 Select pck-up detals 1. Enter the desred pck-up locaton as well as date and tme. 2. Once the correct rate s chosen press the orange button to proceed. 1 2 To book a delvery or a collecton*, please use the Delvery and collecton button and fll out the requred felds. If the button s not shown you can add the servce afterwards by fnshng the reservaton and callng our travel agency support team. An nternatonal overvew of the Sxt branches can be found n the agency logn as well. Clck on Menu and select Locatons to browse through the avalable locatons: Choose the desred car category Confrm by clckng on Pay later. 4 If necessary change the dsplayed currency by clckng on the currency box. * Further nformaton can be found n the Glossary 3
4 5 Select Extras Overvew of whch extras are already ncluded n the rate. Add any necessary or desred extras. Clck on Contnue to proceed to the next and fnal step n the bookng process. Terms and condtons Estmated rental prce Rental and vehcle nformaton Protecton and extras already ncluded n chosen rate 6 Enter the drver s contact detals If your customer owns a Sxt card, you can clck on Sxt logn and enter hs Sxt card number and name to pull all stored customer data. You can also enter your emal address as emal address of the person makng the reservaton and you wll receve a reservaton confrmaton as well. 7 a Select one of the possble payment methods Credt card If the customer wants to pay wth hs/her credt card, open the drop-down menu, select the correct credt card and enter the requred card data. Pre-pad cards or Vsa Electron cards cannot be accepted. 4
5 b Voucher payment* If your agency s enabled for ths payment methods you can pay on account of your agency by ssung a lmted credt voucher (agency pays a fxed amount of the rental, credt card of customer necessary) or a full credt voucher (agency pays the whole rental amount, customer does not need a credt card). To add a voucher open the drop-down menu next to Generate voucher and select the approprate voucher. An evoucher wll be generated and the customer does not need an addtonal paper voucher when pckng up the car. I you do not have the opton to choose a voucher please contact your local Sxt manager. c Bllng number* Corporate customers wth own framework agreement have the possblty to pay va nvoce wthout havng to present a credt card when pckng up the vehcle. By bookng for such a corporate customer please select Yes, bllng number (BN) and enter ther bllng number. Ths results n a reservaton for whch Sxt sends an nvoce to the customer. Your corporate customer can state the respectve bllng number. d Sxt corporate card Corporate clents wth framework agreement but wthout bllng number can also pay va Sxt corporate cards. Select Sxt Corporate Card from the drop-down menu, add the card number and clck on Book now to submt the reservaton and receve a reservaton confrmaton. * Further nformaton can be found n the Glossary 5
6 e ArPlus* For payment wth an ArPlus account enter the card number whch s provded by your customer. ArPlus payment s accepted n most European countres and n the USA. 9 Submttng the reservaton Once all necessary nformaton has been entered please clck on Book now to submt the reservaton. After submttng the reservaton a confrmaton e-mal wth the reservaton number and securty code wll be sent to the gven emal address/addresses. Rebookng and cancellaton a Rebookng, changng or modfyng a reservaton n the agency logn To change a bookng you need the reservaton number and securty code of the reservaton whch can be found n the reservaton confrmaton that was sent va e-mal: To modfy a bookng, logn to the agency logn and clck on Rebookng n the menu on the left. After enterng the reservaton number and securty code, clck on Change Reservaton and you are able to modfy the reservaton. * Further nformaton can be found n the Glossary 6
7 Rebookng/Cancellaton! Please do not change reservatons wth full or lmted credt vouchers as method of payment as the voucher nformaton can get lost. Please cancel the reservaton and open a new one or call our support team, they wll make the changes for you. b Cancellng a reservaton n the agency logn You can ether cancel a reservaton when you are n the modfy reservaton menu or you can also drectly cancel a reservaton. To do so clck on Cancellaton n the menu of the left, enter reservaton number and securty code and clck on Reservaton Cancellaton : Rebookng/Cancellaton You wll receve an e-mal confrmng the changes or the cancellaton of the reservaton. If you are usng the logn on the Sxt webste, please clck on Menu, My reservaton and select the respectve acton you would lke to take: 7
8 Dfferences for pre-pad bookngs such as Sxt holday Sxt holday s a pre-pad all-nclusve product. If you would lke to book Sxt holday for your customers please choose Travel agency rates and Sxt holday and clck on Rent : Please note that Sxt holday s currently not avalable at the followng Italan arport branches: Rome (FCO/CIA), Mlan (LIN/MXP/BGY), Psa, Florence, Bologna, Vence, Turn, Verona and Genoa a Enterng the payment detals Snce Sxt holday s a pre-pad product you wll have to enter your customer s credt card detals n order to submt the bookng. The credt card wll be charged shortly after the reservaton s placed. b Confrm the reservaton For prepad reservatons please confrm the rental nformaton and terms and condtons before clckng on Confrm reservaton : Further nformaton about Sxt holday can be found n the Sxt holday brochure. If you do not have the Sxt holday brochure yet please clck here or contact travelagency@sxt.com 8
9 Glossary Below you can fnd the explanaton of the terms used n ths bookng gude Agents reservaton We offer specal dscounted rates to our travel agency partners. By enterng the respectve CD numbers you wll receve attractve dscounts for car and truck as well as Sxt holday rentals. Just brng a proof of employment of your agency when pckng up the car. ArPlus Account Corporate clents can use an ArPlus account to pay for ther Sxt rentals. ArPlus s accepted n the followng countres: Austra, Belgum, Czech Republc, Denmark, Estona, Fnland, France, Germany, Hungary, Italy, Latva, Lthuana, Luxembourg, Netherlands, Poland, Span, Sweden, Swtzerland, UK and the USA. Bllng number The bllng number of a corporate customer s beng used to nvoce the customer for the amount of the rental. The bllng number (or voucher number) acts lke a voucher where the corporate customer does not need to present a credt card when pckng up the vehcle. Except n ths case the nvoce s sent drectly to the corporate customer and not to your agency. Customer dscount (CD) number Corporate customers whch have a framework agreement wth Sxt and negotated rates receve a so-called customer dscount (CD) number. Behnd ths number the customer s rate as well as company nformaton s stored. Whenever you wsh to make a reservaton for a corporate customer please enter the correct CD number. Delvery & Collecton Sxt offers ts customer the servce of brngng ther rental car to a desred address so the customer does not have to pck up the car at a branch. We also offer to pck up the car when t s not needed anymore. Pay-on-arrval rate Reservatons wth pay-on-arrval rates have to be pad only after the vehcle has been returned, no upfront payment s necessary. 9
10 Sxt Infopont The Sxt Infopont s a webste where you can fnd a lot of nformaton about Sxt n general, about our products as well as you contact person. The Infopont s also used to publsh nformaton and news relevant for you and your customers, such as new products, changes n nclusons, etc. So t s worth t to vst t regularly. Pre-pad rates In contrast to pay on arrval rates pre-pad bookngs have to be pad before pck-up of the vehcle. If the bookng was made the customer s credt card the credt wll be debted before the pck-up of the vehcle. For Sxt holday bookngs the amount wll be deducted 6 weeks before pck-up or rght after the bookng f the pckup date s closer then 6 weeks. Voucher payment Full and lmted credt vouchers allow your agency to pay the full rental amount or part of the rental amount on behalf of your customer. After the rental agreement has been closed you wll receve an nvoce for the rental amount. Contact detals If you have any questons our travel agency support team s happy to assst you! Phone: + 49 (0) * E-mal: travelagency@sxt.com Our offce hours are Monday to Frday 8am 6pm 24/7 reservaton hotlne: +49 (0) * * Costs may vary dependng on your network provder 10
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