Connect IB. Digital Experts COPYRIGHT 2016 CONNECT IB LTD

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1 Connect IB Digital Experts 1

2 We create & develop complete digital solutions. Connect IB is a software & solutions business, specialising in the delivery of smartworking, retail & sports applications for business, employee and consumer engagement.

3 Great things we do - Services Application Development Product Development User Interface & Experience Interactive Tech We design and develop business and consumer applications upon solid foundations and strong development principles. Whether a mobile app or critical business application, we have the expert knowledge, experience & skills in-house to deliver award-winning solutions. Many of our clients are now benefitting from the years of development and best practice that makes up our extensive product range. Moving away from bespoke solutions has allowed us to develop open products that engage with other applications via our Connect API. We have the platform and modules, to allow you to be creative without re-inventing the wheel. At Connect IB, we are experts in User Interface (UI) and User Experience (UX) design, ensuring a user journey within our product and business applications is both elegant and intuitive. We re lucky to have our own multi-skilled creative team in-house, who can help you be creative with technology, from Brand development through to Application design and data flow strategies. We understand that interactive applications should be fast, engaging and intuitive to use. Our many years of work in this specialist field means that we understand the subtle differences involved in designing for different devices, locations, applications, users, screen specifications and the impact that can have on the user experience for your audience. 3

4 Great things we do - Services Motion Graphics As experts in creative CGI, architecture, brands and visual effects our creative, production and development teams are able to create unique experiences for your chosen audience from 3D wayfinding for your shopping centre, Smart building, airport and stadium through to a Corporate Video or animation within your business applications. Support The relationship with our clients does not end when we have successfully delivered a project. We truly value the long-term relationship we have with our clients and they value the range of products and services we provide them. Our client support desk monitors all the services our clients use and are on hand to help with any issues that may arise. Consultancy Your customers, passengers or employees needs are constantly changing & evolving, your engagement strategy needs to reflect this. We work alongside you to attract, engage and retain your audiences with great technology, ideas, products and campaigns. Ensuring you achieve the rix mix across your digital channels. 4

5 Great things we do - Products Wayfinding Our wayfinding solutions allow you to guide your customers effortlessly and effectively around your Arena, Shopping centre, Airport, Corporate Buildings or Sports Stadia using our indoor Wayfinding and Location Based Services (LBS) technology. Through our map software and user experience interface design we can create a positive brand experience for your customer which will increase the likelihood of a return visit. 2D, 3D or even holograms can help your customers & staff navigate to destinations, points of interests, friends & colleagues. Content Management Connect CMS We believe that the most successful content management strategy is often the most simple. Our cloud based platform allows users to manage digital content & publish to multiple channels from mobile & web through to interactive applications. As a software and solutions company, it is important we recognise our applications will sometimes be part of our clients solutions. Connect API allows us to easily integrate or share data with our clients and partner solutions. Customer Relationship Management Connect CRM Our CRM is part of the cloud based Connect Platform. Connect CRM will enable you to manage & analyse your data, enabling you to make critical business decisions or communicate with your target audience. Using smart profiling you will be able to authenticate users, manage their experience and be able to send targeted communications via , push and sms or share content based on location, time and proximity. 5

6 Great things we do - Products Smartworking By using our unique mapping and wayfinding platform, Connect IB in collaboration with GSK has delivered a smartphone smartworking app to enable GSK staff & visitors to locate global offices and campus sites, wayfind indoor and across large sites, locate hot desks, meeting rooms, amenities & utilise a unique find my nearest (FMN) feature. Retailer Communications Platform The ability to connect and share information will help your business work smarter, faster and more efficiently. Our extranet product allows users to create, share files, documents and company news in one place that is accessible from anywhere. 6

7 Great clients we ve delivered to 7

8 Westfield Express Parking Digital Car Parking - Payment, Wayfinding & Loyalty

Westfield Express Parking For 10 years we have been Westfield s Digital Partner.

9 Westfield Express Parking For 10 years we have been Westfield s Digital Partner. We provide a multichannel suite of digital marketing and wayfinding products at Westfield s flagship Centres. One such solution is Express Parking, integrating parking systems, payment and CRM into a customer friendly web and App solution. Delivering the most success out of all Westfield Digital Services Globally, contributing significantly to revenues for Westfield London. Connect IB collaborated in the service concept, creating and developing all technology and User Experience. Find My Car has also been a huge success at Westfield Stratford. 9

10 Westfield Express Parking 10

11 Westfield Express Parking 11

12 Rugby World Cup 2015 Full Digital Solution ecommerce, CRM, Ticket Inventory, Guest Services, Mobile Applications

Rugby World Cup 2015 Connect IB have worked alongside Rugby Travel & Hospitality to deliver digital

The 2015 tournament, hosted in England in 2015 was declared the most successful to date.

and engagement, to conversion and closure, managing the digital experience for operational

13 Rugby World Cup 2015 Connect IB have worked alongside Rugby Travel & Hospitality to deliver digital solutions to the last three Rugby World Cups. The 2015 tournament, hosted in England in 2015 was declared the most successful to date. Delivering a Customer Journey based strategy, Connect IB manage the Customer from Sales prospect and engagement, to conversion and closure, managing the digital experience for operational fulfillment & Event Attendance. The Digital strategy and services encompass ecommerce, mobile applications, 3D, online, CRM, Ticketing Inventory Management & Guest Services. 13

Following the success of RWC 2015, Connect IB are delivering CRM for Euro 2016, Digital

14 Rugby World Cup 2015 Processing over 100M+ in ticket sales, managing the Customer Relationship across the virtual and physical event for all Hospitality and Travel. Following the success of RWC 2015, Connect IB are delivering CRM for Euro 2016, Digital Hospitality, Customer Engagement & Purchasing for the ICC 2017, as well as more sporting events in 2016 and beyond. 14

15 The Broadway Bradford Digital Platform - 3D Wayfinding, Connect CMS

The Broadway Bradford The biggest retail development in the

on-going creative services, to deliver a joined up digital

From touchscreens to mobile Apps and printed static boards,

16 The Broadway Bradford The biggest retail development in the UK in 2015, Broadway Bradford, uses our digital platform and on-going creative services, to deliver a joined up digital strategy. From touchscreens to mobile Apps and printed static boards, our services help The Broadway communicate a clear and consistent message for visitors to Bradford and the Centre. 16

17 The Broadway Bradford 17

18 The Broadway Bradford 18

19 LET S CONNECT

Growth & Innovation Forum. Tuesday 31 January 2017

Growth & Innovation Forum. Tuesday 31 January 2017 Growth & Innovation Forum Tuesday 31 January 2017 About RedstoneConnect RedstoneConnect is a leading technology and solutions provider for smart buildings and smart commercial spaces Our businesses provide