Customer Analytics Innovation Summit

Transcription

1 ie. Customer Analytics Innovation Summit JUNE SWISSÔTEL CHICAGO Understanding your customers to drive success df dvsd vs

2 ABOUT THE EVENT Overview June 16 & 17, East Wacker Drive Chicago, IL #DataCustomer Customer Analytics Innovation Summit The main themes for this years discussion are: Competing on Customer Intelligence Customer Analytics in the Age of Social Media Improving the Customer Experience Deep Customer Analytics Customer Personalisation at Scale By covering the hottest topics within customer analytics we create a platform for senior level executives to obtain real action points and useful connections to better support their business objectives. One Pass, Two Summits: For a limited time only register with a Diamond Pass to receive access to the co-located Big Data & Analytics for Retail Summit, with an additional 20+ presentations from industry leading organizations. Find out more on the Tickets page below. Online videos of all sessions, with integrated slides and audio will be made available to all attendees after the event. 2

3 SPEAKERS AT A GLANCE Speakers Current Speakers Include: Rouben Karakchian, CRM Director, Hilton Worldwide Brian Caldwell, Director, Customer Analytics, Nationwide Nishant Rohatgi, Director, Customer Big Data & Analytics, Toyota Financial Services Kuntal Goradia, Customer Experience & Digital Analytics, PayPal Ran Tao, Director CRM, Viator Andrea Cardozo, Director Consumer Insight, Pandora Cortney Henseler, Director, Customer Analytics & Research, AOL Charlotte Tsou, Regional Head, Analytics & CRM, HSBC Eric Rasmussen, VP, Consumer Insight, Groupon Benson Hsu, Chief Data & Analytics Officer, Sanford Health Ian Thomas, Principal Group Program Manager, Customer Data & Analytics, Microsoft Roopesh Varier, Head of Big Data, American Express 3

4 Usually I m exhausted at the end of a presentation. This time, I m energized! 7

5 SPEAKERS IN DETAIL Keynote Speakers Charlotte Tsou SVP, Regional Head of Analytics & CRM HSBC Cortney Henseler Director, Customer Analytics & Retail AOL Eric Rasmussen VP, Consumer Insight GROUPON A Profit Driven Analytics Agenda in Banking & Financial Services Charlotte Tsou is the Senior Vice President & Regional Head of Analytics at HSBC Retail Banking and Wealth Management. Currently responsible for Business Analytics for the Americas Region, and leading a team of 65+ analytics professional across global geographics. Charlotte has 13 years in Banking & Financial Industry, experience including Strategic Planning, Marketing Analytics, CRM, and Products & Partnerships Development. Charlotte has also held various leadership positions in the US, Asia Pacific and Latin Americas markets. The Alchemy of Connection: How brands can become multi-platform storytellers Cortney Henseler is Director of AOL s Consumer Analytics & Research team, where she oversees sales research. Her team is tasked with developing consumer and marketplace insights as well as developing ROI and ad effectiveness solutions for AOL s clients. While at AOL, Cortney has lead industry-leading research related to Path to Purchase, Multi-Platform, and OLV. Prior to AOL, Cortney was Director of Human Intelligence at Starcom Worldwide. Incrementality & Influencers Eric has been involved in market research since the early 90 s. As the Internet evolved, he joined GoTo.com in the late 90 s to create a research department and help develop the little known concept of Paid Search and Sponsored Listings. Eric transitioned over to run research for the many faceted Yahoo Media Group. Eric joined GroupOn over 2 years ago, he leads all research at Groupon (US & 50+ countries); he is bringing Market Research insights to a company moving at light speed. 5

6 SPEAKERS IN DETAIL Speakers VIEW FULL ABSTRACTS Benson Hsu Chief Data & Analytics Officer SANFORD HEALTH Meaningful Customer Analytics Kuntal Goradia Customer Experience & Digital Analytics PAYPAL Providing Shoppers with What They Want Rouben Karakchian CRM Director HILTON WORLDWIDE Actionable and Scalable Analytics Andrea Cardozo Director, Consumer Insight PANDORA Pairing Consumer Analytics with Quantitative and Qualitative Consumer Research Ran Tao Director, CRM VIATOR Personalization to Enhance Customer Experience & Life- Time Value Ian Thomas Principal Group Program Manager, Customer Data & Analytics MICROSOFT Inspiring Customer at Scale with Personalization Nishant Rohatgi Director, Customer Big Data & Analytics TOYOTA FINANCIAL SERVICES Customer Analytics Applications in Financial Services Brian Caldwell Director, Customer Analytics NATIONWIDE Enabling Personalized Sales and Service through Applied Analytics Roopesh Varier Head of Big Data AMERICAN EXPRESS Creating a Customer Driven Organization

7 SCHEDULE AT A GLANCE Schedule Day 1 Day 2 Key 08:00 Check in 09:00 Keynotes 10:30 Coffee Break 11:00 Keynotes 08:00 Check in 09:00 Keynotes 10:30 Coffee Break 11:00 Keynotes CHECK IN An opportunity to check yourself into the event and meet other leaders in your industry ahead of the day KEYNOTES Listen to actionable case studies largely brought to you by Fortune 500 companies COFFEE BREAK & LUNCH A chance to sit down, network and connect with decision makers within the industry 12:30 Lunch 14:00 Keynotes 12:30 Lunch 13:30-15:00 Keynotes NETWORKING DRINKS A more relaxed environment in which to engage with all attendees and gain valuable connections 15:00 Coffee Break SUMMIT END 15:30 Keynotes 17:00 Networking Drinks 13

8 The quality of speakers is whats sets this summit apart the experience of speakers is what makes the difference for me.

9 PREVIOUS SPONSORS AND PARTNERS Previous Sponsors Want to Sponsor any of our events? Contact: US REQUEST TO SPONSOR

10 WHO ATTENDS OUR EVENTS Who Attends

11 WHO ATTENDS OUR EVENTS Who Attends 45% 10% The summits that Innovation Enterprise puts on are among the most highly acclaimed in the world, with industry leading decision makers from across the analytics industry in attendance as both speakers and delegates. You will connect with senior level executives from both major corporations and innovative small-tomedium size companies. Company size of attendees by number of employees Less than 200 5% 40% 78% of attendees are Director level or above director vp/svp manager senior cxo Holding events in several locations around the world, we have acquired a global audience df dvsd vs

12 TICKETS AND PRICING OPTIONS Tickets OnDemand Pass 1 Day Pass Silver Pass Gold Pass Diamond Pass $700 $995 $1595 $1895 $2095 (limited release) (most popular) Access to all sessions & networking events Access to all tracks at the event Access to presentations from the summit on ieondemand for 7 days Unlimited access to presentations from the summit on ieondemand Access to all presentations on the Analytics Channel Access to a single day of the event Access to co-located summit(s) Buy a group of at least 3 passes to receive up to 25% off Interested in attending? Register online or contact Nathan Edwards nedwards@theiegroup.com US GROUP PASSES REGISTER ONLINE Accommodation: Click here to book. Limited number of discounted rooms available.

13 REGISTER FOR THE EVENT Register US GROUP PASSES REGISTER ONLINE Delegate Information Full Name Job Title Company Department Industry Address Country Zip/Post Code State/Provence Business Phone No. Payment Options Passes Check Visa Master Card American Express Invoice Me Card Number OnDemand Pass 1 Day Pass Silver Pass Gold Pass Diamond Pass $700 $995 $1595 $1895 $2095 Expiry Date Security No. Quantity Mo Ye Card Holder s Name Card Holder s Address Places are transferable without any charge within 12 months of the original purchase Card Holder's Signature Total $ Prices are exclusive of VAT. Team discounts are applicable at the point of registration only. Any cancellations within a group registration will in turn incur an increase in registration fee for the remaining group participants. Cancellations before May 16, 2016 incur an administrative charge of 50%. If you cancel your registration after May 16, 2016 you will be charged the full fee. You must notify The Innovation Enterprise in writing of a cancellation, or you will be charged the full fee. The Innovation Enterprise reserve the right to make changes to the program without notice. NB: FULL PAYMENT MUST BE RECEIVED BEFORE THE EVENT.