Wednesday 11 January 2017 Afternoon Time allowed: 1 hour 30 minutes

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1 Level 3 Cambridge Technical in IT 05838/05839/05840/05841/05842/05877 Unit 2: Global information Wednesday 11 January 2017 Afternoon Time allowed: 1 hour 30 minutes You must have: Insert (C386) INSTRUCTIONS Use black ink. Complete the boxes above with your name, centre number, candidate number and date of birth. Answer all the questions. Write your answer to each question in the space provided. Additional paper may be used if required but you must clearly show your candidate number, centre number and question number(s). INFORMATION The case study should be used to answer questions in Section A. The total mark for this paper is 80. The marks for each question are shown in brackets [ ]. Quality of extended response will be assessed in questions marked with an asterisk (*). This document consists of 16 pages. FOR EXAMINER USE ONLY Question No Mark 1 /6 2 /13 3 /7 4 /10 5 /7 6 /8 7 /10 8 /6 9 /13 Total /80 OCR 2017 [601/7097/9, 601/7098/0, 601/7099/2, 601/7100/5, 601/7101/7, 603/0309/8] C382/1701/8 OCR is an exempt Charity Turn over

2 2 Answer all the questions. Section A This section relates to the case study on Better Cleaning. 1 The cleaning staff at Better Cleaning are given their daily work schedule on paper. Describe two advantages and one disadvantage to the cleaning staff of having their daily work schedule on paper. Advantage Advantage Disadvantage [6] OCR 2017

3 3 2 The client accounts of Better Cleaning are stored on a spreadsheet. (a) Describe one item of confidential business data which is held in the client accounts....[2] (b) (i) Identify one shared device which could be used by Better Cleaning to enable clients to access their invoices remotely.... [1] (ii) Describe one characteristic of this shared device which makes it suitable for this task....[2] (c) (i) Identify one method which could be used to maintain the integrity of the client accounts. Justify your choice. Method... Justification... [4] OCR 2017 Turn over

4 4 (ii) Explain how the method, identified in part c (i), will maintain the integrity of this data....[4] OCR 2017

5 5 3 The client accounts spreadsheet is used to generate reports at the end of each month. Discuss how text, graphs and charts could be used in the reports....[7] OCR 2017 Turn over

6 OCR * Better Cleaning is concerned about the security of the data to be stored on the shared device. Discuss the security methods which could be used to maintain the security of data on the shared device.

7 7..[10] OCR 2017 Turn over

8 8 5 Better Cleaning is considering the use of Green IT in the administration office. (a) Describe the purpose of Green IT....[3] (b) Describe two requirements of Green IT on the office staff [4] OCR 2017

9 9 Section B You do not need the case study to answer these questions. 6 The data analysis process has several stages. (a) Explain the importance of the identify the need phase of data analysis....[6] (b) During data analysis information and data may be collected. Describe the difference between information and data....[2] OCR 2017 Turn over

10 7* The Regulation of Investigatory Powers Act (RIPA) 2000 regulates the way in which surveillance can be conducted and electronic communications accessed. Discuss how a government organisation could use RIPA to maintain national security. OCR

11 11..[10] OCR 2017 Turn over

12 8 A retailer is collecting information about new stock items. The retailer could collect the information from an external source. 12 (a) Describe what is meant by an external source of information.... [2] (b) State one example of an external source of data which a retailer could use.... [1] (c) Identify and describe one characteristic of information that should be considered by the retailer.... [3] OCR 2017

13 9 A hotel uses an on-line reservation system to enable guests to book hotel rooms. 13 (a) Describe the type of network that is used by the on-line reservation system.... [2] (b) Identify the category of information holders a hotel would be included in.... [1] (c) Guests register their contact details before they use the on-line reservation system. Describe one way in which the hotel could use these details.... [2] (d) The hotel uses graphics and text on the on-line reservation system. Describe two advantages to the guests of using graphics on the on-line reservation system [4] OCR 2017 Turn over

14 14 (e) The on-line reservation system has had a breach of security. Explain two impacts this breach could have on the hotel [4] END OF QUESTION PAPER

15 15 THIS PAGE HAS BEEN LEFT INTENTIONALLY BLANK OCR 2017 Turn over

16 Copyright Information: OCR is committed to seeking permission to reproduce all third-party content that it uses in its assessment materials. OCR has attempted to identify and contact all copyright holders whose work is used in this paper. To avoid the issue of disclosure of answer-related information to candidates, all copyright acknowledgements are reproduced in the OCR Copyright Acknowledgements Booklet. This is produced for each series of examinations and is freely available to download from our public website ( after the live examination series. If OCR has unwittingly failed to correctly acknowledge or clear any third-party content in this assessment material OCR will be happy to correct its mistake at the earliest possible opportunity. For queries or further information please contact the Copyright Team, First Floor, 9 Hills Road, Cambridge CB2 1GE. OCR is part of the Cambridge Assessment Group. Cambridge Assessment is the brand name of University of Cambridge Local Examinations Syndicate (UCLES), which is itself a department of the University of Cambridge. OCR 2017 C382/1701

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