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1 Up to 7 %* off our standard unit rate electricity Sales sseairtricity.com

2 Switch today! 24 Hr Home (Pence /kwh) 1 Year Home / 1 year fixed term contract 24hr meter Credit SSE Airtricity Standard DD & ebill DD & Post Non DD & ebill Non DD & Post 7% * 5% * 2% * 1% * Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Economy 7 (Day units) (Pence/kWh) Economy 7 (Night units) (Pence/kWh) 1 Year Home / 1 year fixed term contract Economy 7 Meter Credit SSE Airtricity Standard DD & ebill DD & Post Non DD & ebill Non DD & Post 7% * 5% * 2% * 1% * Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT SSE Airtricity Standard DD & ebill DD & Post Non DD & ebill Non DD & Post 3% * 2% * 1% * 0% Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT Ex. VAT Inc. VAT *Guaranteed discount(s) against SSE Airtricity Standard electricity unit rates. All domestic electricity prices quoted from 1 June % VAT rate applies. Prices may be subject to change. Figures have been rounded to two decimal places. Discounts vary by meter type. Figures correct as of 1 August This offer is available until 31 October For eligibility, terms and conditions visit sseairtricity.com For key terms and conditions see overleaf. SSE Airtricity Standing Charges Pence/Day Economy 7 (Standard) 7.38 Ex. VAT 7.75 Inc. VAT Standing charges apply to economy 7 and off peak meters. Gas or Oil Boiler Service 49 or ^^ For a further 10 get a: Carbon Monoxide Alarm worth 25 Book online at sseairtricity.com Call us on Offer applies to natural gas and oil-fired boilers only. For full gas and oil boiler service terms and conditions please visit sseairtricity.com Code of Practice on Complaints Handling Procedure If you are not happy with the service you received today, please see our SSE Airtricity Code of Practice on Complaints Handling at sseairtricity.com or contact us on

3 Spread the cost of your energy bills SSE Airtricity s Budget Plan gives you control of your energy, by spreading the cost over 12 monthly direct debit payments. Your monthly payment evened out with SSE Airtricity Budget Plan Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Typical energy usage throughout the year Here s how it works Based on the energy usage at your address, the time of year, and the current energy unit prices, we calculate your monthly direct debit amount. We review this amount every four months to make sure it is accurate and up to date. If necessary, we ll recalculate the amount and spread the balance across the remaining months. Your Budget Plan cycle is 12 months. At the end of the cycle, we review all of your payments and charges for the year. If your account is in credit, or in debit under 250, we roll the amount over to your next cycle. If your account is in debit over 250 you ll need to pay the balance before starting your next cycle. We ll remind you to submit your meter read Once you ve opted in to receive meter read reminders, we ll send you a reminder by SMS or every month. This helps make sure your bill is as accurate as possible. If you change your mind, you can opt out of Budget Plan by calling The Consumer Council Floor 3, Seatem House, Alfred street, Belfast, BT2 8EN For advice and information on complaints and independent price comparisons visit the Consumer Council website complaints@consumercouncil.org.uk

4 Congratulations on choosing to switch What to expect next? You will receive an confirming the details of the product selected. We urge you to check this carefully to ensure that everything you agreed with our representative has been accurately recorded. If you change your mind you have a 14 calendar day cancellation period, during which you can cancel your switch. Your Billing Address: Your Name Your Number Your Street Your Town Your Post Code Reference Number: Dear Customer Thanks for making the switch to SSE Airtricity Your Supply Address: Your Name Your Number Your Street Your Town Your Post Code Check my agreement details You ve signed up for 1 Year Home Your guaranteed discount: Confirm your product selection 7% discount for one year on SSE Airtricity Standard unit rates Your payment and billing details: Pay by Direct Debit Receive your bills by ebill SSE Airtricity Standard Terms and Conditions: Your Tariff details brochure Your Product terms and conditions General terms and conditions Regards, SSE Airtricity Welcome Team Confirm your T&Cs Confirm your MPRN Get a copy of your agreement Using leading technology to confirm your switch securely and immediately Energy Sales Checklist The Utility Regulator requires all suppliers to give potential customers a copy of this checklist before signing them up for an account. Please go through each question and make sure that the sales agent has covered each step. Did the agent: q In the case of face-to-face or doorstep, show you his/her identification card and tell you which company they are working for? q Go through the products on offer and explain the charges to you? q Explain how any discounts will be applied to your account? q Explain the key terms and conditions of supply? q Explain how long the contract applies for? q Explain how you will be billed? q Explain how to make payments on your account and any budgeting options available? By direct debit, in cash q Explain any deposit that may apply to your account? q Explain any penalties that apply if you do not meet the terms of the contract? q Explain how to cancel your contract if you change your mind? (Applies to Domestic Customers only) q Explain how your existing account will be closed and your new account will be opened. q Give you a copy of your terms and conditions and the rates that apply to your account or explain how these will be sent to you? q Confirm that you understand that you are switching to a specified product with a specified payment method and explain any fixed term conditions you are agreeing to as part of the contract. This should include duration and any applicable exit fees and any other specific conditions of the fixed term. q Provide you with details of the cooling off period (Applies to Domestic Customers only) that applies and how to go about cancelling their request to switch supplier within that cooling off period (in line with existing legislation). q Confirm that you have read and understood this checklist? SSE Airtricity would also like to know did the agent: q Explain that if you have not provided your current bank account details that you must contact SSE Airtricity on with these details to receive the higher discounts. In the meantime your switch will take place and you will receive the appropriate non direct debit discounts. q Confirm if anyone in the household has critical care and provide you with relevant information regarding registration. q Confirm if you have any specific requirements and would like to be added to the special services register. If you believe our agent has acted inappropriately or you would like to confirm any aspect of your new account you can contact our Welcome team: Welcome team welcometeam@sseairtricity.com Product selected: Signed:

5 1 Year Home Key Product Terms & Conditions - 1 year fixed term contract 1. These terms apply to the 1 Year Home discount tariff ( Tariff ). 2. The Tariff is only available to new SSE Airtricity domestic electricity customers in Northern Ireland who have a credit meter. 3. These terms are in addition to the SSE Airtricity s Standard Terms and Conditions for the Supply of to Metered Premises ( SSE Airtricity General Terms & Conditions ) (as may be amended from time to time and which can be found on our website at sseairtricity.com or obtained by calling ) and the SSE Airtricity s Customer Agreement Form ( CAF ). Collectively these terms, the SSE Airtricity General Terms & Conditions and the CAF are referred to as the ( Agreement ). 4. In the event of any conflict between these terms, the SSE Airtricity General Terms & Conditions and the CAF, these terms will apply. 5. Your discounts are set out in the table overleaf ( Tariff Discounts ) and are calculated by reference to the SSE Airtricity standard tariff ( SSE Airtricity Standard ) which may be amended from time to time during the Term but this will not affect your Tariff Discount. Your Tariff Discounts will be applied from the date that SSE Airtricity is registered as your supplier and will continue for a period of one (1) calendar year from that date ( Term ). 6. You may cancel the Tariff during the period of 14 calendar days from when the contract information is sent to you following your sign-up for this Tariff ( Cancellation Period ) by writing to us by post or or by contacting us on and no termination charge will apply. You may use the cancellation form provided to you but you do not have to. However, if you leave the Tariff after the cancellation period, or the Agreement is ended by you at any time before the end of Term, you will be charged a termination charge of 40. This will be applied to your account. If you cancel a direct debit, a 125 deposit will be added to your account. 7. After the expiration of the Term or if you leave the Tariff before the end of the contract, your SSE Airtricity account will be switched to the SSE Airtricity Standard electricity rates applicable at that time. 8. SSE Airtricity reserves the right to amend the electricity unit rates or charges that apply to the Tariff at any time during the Term if there is a cost to SSE Airtricity imposed by a governmental or statutory body (including a change in VAT) or as otherwise provided for in the SSE Airtricity General Terms & Conditions. 9. The Tariff Discounts may not be used in conjunction with any other SSE Airtricity electricity offer, discount or tariff. 10. SSE Airtricity reserves the right to withdraw the Tariff without notice at any time prior to the start of the Term. supplied has been sourced from the following fuels: SSE Airtricity Fuel Mix Disclosure Applicable Period: January 2015 to December 2015 Supplied by SSE Airtricity (% total) Average for All Island Market (for comparison) (% total) Renewable 36.3% 41.1% Natural Gas 63.7% 36.4% Coal 0% 16.0% Peat 0% 5.9% EU Fossil 0.0% 0.0% Oil 0.0% 0.0% Nuclear 0.0% 0.0% Other 0.0% 0.7% Total 100% 100% Environmental Impact - CO 2 Emissions.309t/MWh.393t/MWh For more information on the environmental impact of your electricity supply sseairtricity.com Quoted CO 2 emissions abated based on Average CO 2 Emissions (t/mwh) in 2015 in the All-Island Single Market, and published by the UR in its Fuel Mix Disclosure and CO 2 Emissions for 2015, August NI_JUL_ELEC_7%_SLB_V1 Code of Practice on Complaints Handling Procedure If you are not happy with the service you received today, please see our SSE Airtricity Code of Practice on Complaints Handling at sseairtricity.com or contact us on

6 At SSE Airtricity we are committed to ensuring that your switch to us is conducted in a transparent and fair manner. Any information we provide to you about our own products and rates, and those of our competitors, will always be accurate and fair. We won t mislead a customer. We will always ask you to complete a quality assurance check when you sign up. We will send you an confirming the details of the product you selected and of how you can cancel if you wish to. If you are misled during our sales process and pay more for your energy with us we will compensate you. OUR SALES GUARANTEE TO YOU Win 2 VIP tickets to a show of your choice at The SSE Arena, Belfast ** How to enter Switch to SSE Airtricity & sign up to SSE Reward at ssereward.com ssereward@airtricity.com with your phone number account number and the subject line SSE Arena Belfast VIP SSE Reward members also enjoy.. Advance ticket purchase & lounge upgrades for the hottest shows in The SSE Arena, Belfast Exclusive competitions to win money can t buy experiences Special offers for the W5 Discovery Centre^^ ssereward.com ^^Offers may only be available certain times of the year. Subject to availability. For full T&Cs visit ssereward.com **Switch to SSE Airtricity to enter our monthly draw to win 2 VIP tickets to a show of your choice at The SSE Arena, Belfast. Closing date 31 October For full competition T&C s visit sseairtricity.com

17% Guaranteed Discounts. Sales. Year 1. For entry into a draw for One Year s Free Electricity** quote this code: UP TO

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