Every moment of every day there are chances to participate in expressing your individuality and creativity, in contributing to your vision for

Size: px
Start display at page:

Download "Every moment of every day there are chances to participate in expressing your individuality and creativity, in contributing to your vision for"

Transcription

1 Every moment of every day there are chances to participate in expressing your individuality and creativity, in contributing to your vision for yourself, your family, your community, city, or world. When we bring this consciousness to our choices about money and use our resources money, time or talents to take a stand for what we believe in, we come alive. We are flooded with a sense of purpose even in the smallest action, and a feeling of power and energy opens up in our life. Lynne Twist

2 The Giving Principles CSR It s Good Business

3 Definition of Corporate Social Responsibility Workshop Objectives The Business Case for CSR 10 Decisions and Actions For a copy of today s slides text GIVEBACK17 to

4 Andrea Barnes CEO The Giving Principles Creator of The Giving Principles Learn to Raise Money for the Cause You Love Host of the global nonprofit Telesummit Investing in Human Solutions 30 Years in nonprofit space Social Investment Consultant Nonprofits - $34 Million Raised Corporate Foundation 55,000 donors, 650,000 gifts, 28 countries Host of the global Relational Social Impact conference for the Direct Sales channel For a copy of today s slides text GIVEBACK17 to

5 Corporate Social Responsibility The positive actions companies take toward their communities, social causes and the environment.

6 Corporate Social Responsibility Three Arenas of CSR Philanthropy Community Engagement Streamlined Operations Sustainability Shared Value Profit Centers that Serve the Social Good

7 Reducing Utility Usage Streamlining the Supply Chain Quick Examples Donating to local arts organizations Organizing employee volunteer days Sourcing more sustainably Developing human capacity in underserved communities

8 1. Attracting and Retaining Top Talent 2. Building Brand Value Business Case for CSR 3. Staying Ahead of Regulatory Issues 4. Optimizing Operations 5. Developing New Market Opportunities 6. Voice For a copy of today s slides text GIVEBACK17 to

9 Benefit #1 Attracting and Retaining Top Talent Source: Marketinginnovators.com

10 The State of Social Consciousness, and the Future of Global Responsibility by Caroline Pham

11 Currently 86 million millennials in the workplace. By 2020 they will represent a full 40%. We ve all heard about Millennials 64% of them say it s a priority for them to make the world a better place. 72% would like to be their own boss. But if they do have to work for a boss 79% of them would want that boss to serve more as a coach or mentor. 88% prefer a collaborative work-culture rather than a competitive one. 74% want flexible work schedules. 88% want work-life integration, which isn t the same as worklife balance, since work and life now blend together inextricably. Jamie Gutfriend, CAA s Intelligence Group

12

13 LOYAL CUSTOMERS Loyal Neutral Detractors I will recommend you to others I will buy more from you I will continue to buy from you I will buy less from you I will stop buying from you I will tell others not to buy from you Adapted from loyalty-based Management, by Frederick F. Reichheld Harvard Business Review, November 15, 2000

14 Survey Results Thorpe Survey 42% of companies responding observed higher sales as a result of mission-related effort 70% reported more loyal customers Nielsen Survey 55% of consumers willing to pay premium price for products they consider socially responsible (this number represent 100 million consumers) For a copy of today s slides text GIVEBACK17 to

15 And oh, those millennials Millennials will spend $600 Billion in the next year and 10 s of trillions over their lifetimes. More than 50% make an effort to buy from companies that support causes they care about. Source, Barkely, an independent advertising agency.

16 Awareness Benefit #2 CSR Authentically Enhances Your Brand Builds Image Establishing Credibility Evokes Positive Feelings Creates a Sense of Community Engages the Public Steve Hoeffler, Kevin Lane Keller (2002) Building Brand Equity Through Corporate Societal Marketing Journal of Public Policy & Marketing: Spring 2002, Vol. 21, No. 1, pp

17 Mining, Manufacturing, Processing under constant scrutiny by regulators Benefit #3 Staying Ahead of Regulatory Issues Compliance is complicated varying by state and region Pressure to follow voluntary codes such as Greenhouse Gas Protocol or LEED Building Standards Improving processes can improve the bottom line Companies use less resources Companies pollute less Companies new uses for bi-products such as a secondary source for power Communities stay clean, families are healthier and company enjoys a positive reputation

18 Global Green Building sector doubles annually Benefit #4 Optimizing Operations Commercial Buildings Account for 40% of all consumed Energy Despite green buildings employees affect energy usage by 30% Trend to find ways to effectively engage workforce in overall carbon footprint usage We have a local company, Sustain3 who is an expert in employee engagement Critically analyzing packaging, shipping, supply chain, even use of disposable plastic ware in breakrooms and water bottles all can positively affect bottom line Measuring Change Makes Environmentally friendly adjustments more likely to have staying power and positively impact brand

19 Shared Value Benefit #5 Developing New Market Opportunities Shared Value A management strategy focused on companies creating measurable business value by identifying and addressing social problems that intersect with their business. Also known as conscious capitalism. Harvard Business Review (HBR)

20 Benefit #5 Shared Value Leverage business expertise to support communities in need Locate a manufacturing facility in underserved communities Entry-level positions Training Doterra Source products globally Develop community resources Support educational infrastructure Partner with producers to improve supply chain

21 Benefit #6 Voice Opportunity to use company, sales, relationships, social media presence to raise awareness and generate action for the causes you care about For a copy of today s slides text GIVEBACK17 to

22 Establishing dedicated staff and leadership resources for sustainable product development IKEA CSR Plan Products using energy or water such as lightbulbs or water faucets shall be 50% more efficient than comparable products on the market By the end of 2015 all product materials will be renewable, recyclable or recycled Produce quality goods using the least amount of resources Source manufacturing resources from sustainable sources

23 10 Decisions and Actions

24 1. Commit that your company will be a mission-driven company with aligned, strategic corporate social responsibility programs 2. Engage leadership, key staff, customers and supply chain in strategic development process 3. Inventory all current CSR programs Make the 10 Decisions 4. Prune programs that don t serve you and align strategically with those that do: Philanthropy, Streamlined Operations, Shared Purpose 5. Create teams and chains of accountability 6. Determine meaningful goals and metrics. 7. Create your funding mechanism for philanthropy 8. Maximize your corporate culture by sharing goals and values 9. Serve your communities through giving, volunteerism, better products delivered with less impact 10. Reap the benefits. Promote CSR goals and accomplishments through all brand channels For a copy of today s slides text GIVEBACK17 to

25 Decision #1 Mission-Driven Company From a business perspective, look at your business purpose beyond profit. Really dig down to uncover what your business is solving in the market you operate that s truly helping people and society and the planet today. Every business has one. When you look past the profit, you ll find that there is something that is a nugget in terms of the true purpose of your business. When you tap into that, look at what you do, then you need to truly live to that purpose. And then you ll find that your business will become a business for good quite naturally. Susanna Collier, Virgin Unite

26 Decision #1 Mission-Driven Company Determine your core purpose* Assess the social and environmental needs in the communities you do business in local, national, and international. Ask your community (staff, customers, partners, suppliers, investors) where you have the opportunity to add most value, and identify areas where you are doing harm. Speak to experts on the frontlines and learn from business leaders that have already started the journey. Understand and articulate how your organization can create shared value in society and for the planet. Create your clear purpose and embed it into all you do ensure everyone in your company owns it and is inspired by it. *Virgin Unite, Build a Better Business Blueprint

27 Decision #2 Engage Key Constituents Engage key leadership In developing your vision mission and values. Strategic areas of corporate social responsibility Bring in core employees Broadly obtain commitment and buy-in. customers and suppliers Gain input For a copy of today s slides text GIVEBACK17 to

28 Decision #3 Inventory Existing CSR Program Philanthropy & Community Engagement Streamlined Operations Shared Values For a copy of today s slides text GIVEBACK17 to

29 Decision #4 Prune and Align Evaluate philanthropic policies and beneficiaries and set aligned direction Set corporate values and goals around carbon footprint, improved supply chain Evaluate opportunities for new revenue streams to support social needs

30 Decision #5 Create Teams and Accountability Demonstrate commitment by executive participation Develop structures and team to implement programs Develop mechanisms to encourage innovation and savings Educate employees and inspire to participate

31 Decision #6 Change what you value and measure To From Price Quality Speed Price Quality Speed + or impact on people & planet Give back How is the community better?

32 Decision #7 Create a funding mechanism Corporate founders % of company profit net or gross Employee giving programs POS promotions Pros and cons of asking people to give brainstorming Ask people to step up to the plate and give For a copy of today s slides text GIVEBACK17 to

33 Operate Own Corporate Charity Decision #7 Create a funding mechanism Buy One Give One Even Stevens Tom Solve Sunglasses Water for People Environmental Support In 2011 alone, Bank of America has provided $3.6 million to address climate change Dell and Hewlett-Packard boast no-waste programs Recycle & Reuse Virgin Unite Carbon War Room Corporate Giving Programs Program to give monetary donations to eligible nonprofit organizations Matching Gift Programs Corporation matches employee gifts to qualified charities Volunteer Grants Matching volunteer hours with cash gifts.

34 Decision #8 Maximize your corporate culture Share corporate CSR values Create a culture where service and innovation are encouraged and expected what gets measured changes Create events for employees to give back Celebrate Storytelling

35 Decision #9 Serve (build community around your brand) Get out of the building and celebrate hands-on work for social good Deliver better products Change the world

36 Decision #10 Reap the Benefits Promote CSR Programs at Your Work Space Work with charity recipients for comarketing opportunities Blog and Tweet Consider your Labeling Opportunities Encourage Employees to serve in community (logowear) Publish an Annual CSR Report For a copy of today s slides text GIVEBACK17 to

37 Global Nonprofit Telesummit Spring

A CULTURE OF PHILANTHROPY VS. A CULTURE OF FUNDRAISING: How Your Organization Can Benefit from Knowing the Difference

A CULTURE OF PHILANTHROPY VS. A CULTURE OF FUNDRAISING: How Your Organization Can Benefit from Knowing the Difference A CULTURE OF PHILANTHROPY VS. A CULTURE OF FUNDRAISING: How Your Organization Can Benefit from Knowing the Difference Heidi Fisher, Goodwill-Easter Seals Minnesota Paul Vliem, Minnesota Council of Nonprofits

More information

Our progress in Creating a more delicious world

Our progress in Creating a more delicious world Our progress in 2011 Creating a more delicious world Message from Our Chairman and Chief Executive Officer 2011 was another challenging year. Economic turmoil. Political upheaval. Natural disasters. The

More information

Welcome! Catalog Terminology:

Welcome! Catalog Terminology: 2015 Course Catalog Welcome! Welcome to the NuVeda 2015 Course Catalog. With over 315 bite sized, chunked learning courses, NuVeda provides any organization or learner numerous opportunities to build the

More information

Corporate Giving and Employee Engagement

Corporate Giving and Employee Engagement Corporate Giving and Employee Engagement When we think about corporate giving, the first thought typically goes to giving dollars. In reality though there are many different ways to give back to the community.

More information

COURSE CATALOG. vadoinc.net

COURSE CATALOG. vadoinc.net COURSE CATALOG 2018 vadoinc.net Welcome Welcome to the Vado 2018 Course Catalog. Vado provides any organization or learner numerous opportunities to build the skills needed to lead and manage others, as

More information

Showcase Your Workplace Culture To Attract Better Candidates

Showcase Your Workplace Culture To Attract Better Candidates Showcase Your Workplace Culture To Attract Better Candidates How Your Employment Brand Gets Candidates Excited to Apply Showcase Your Workplace Culture To Attract Better Candidates Table of Contents Your

More information

LIKES ARE GREAT, LEADS ARE BETTER

LIKES ARE GREAT, LEADS ARE BETTER LIKES ARE GREAT, LEADS ARE BETTER How to Grow Your Business Using Social Media Copyright 2016 Act-On Software Social Media is a Beautiful Thing It allows you to do three important activities: connect with

More information

Building Conscious Capitalism by Inspiring People and Stakeholders

Building Conscious Capitalism by Inspiring People and Stakeholders Book Summary L06/2014 Public Affairs Building Conscious Inspiring People Profits for a company are like red blood cells for people, but are profits the only thing that matters? Life needs other motivation

More information

WILLIAMBOURLANDLLC OVERVIEW TEAMS LAWYERS LEADERS MARKETING VIDEO

WILLIAMBOURLANDLLC OVERVIEW TEAMS LAWYERS LEADERS MARKETING VIDEO Practice / Industry Team Strategy Lawyer Coaching Marketing Video Rule number one? It s all about the client! When your services align with the needs of prospective clients, there is opportunity. That

More information

Build a Fundraising Board

Build a Fundraising Board Build a Fundraising Board presented by Brian Saber president, asking matters what we ll cover today why asking matters the evolution of boards create a culture of asking the board s role board giving board

More information

Your Guide + Workbook to. Developing Employees Into Leaders

Your Guide + Workbook to. Developing Employees Into Leaders Your Guide + Workbook to Developing Employees Into Leaders ONLY 13% of companies say they do an excellent job developing leaders at all levels. Yikes. The most successful companies don t recruit leaders.

More information

JB+A #GIVINGTUESDAY GUIDE NOVEMBER 29, 2016

JB+A #GIVINGTUESDAY GUIDE NOVEMBER 29, 2016 JB+A #GIVINGTUESDAY GUIDE NOVEMBER 29, 2016 TABLE OF CONTENTS INTRODUCTION... 3 DEFINE GOALS +OBJECTIVES... 4 DETERMINE AUDIENCE + MESSAGING... 5 IDENTIFY RESOURCES + DELINEATE RESPONSIBILITIES... 6 DEFINE

More information

diversity & inclusion Where your talent makes an impact

diversity & inclusion Where your talent makes an impact diversity & inclusion 2014 Where your talent makes an impact INSIDE A Message from Chairman & CEO Steve Angel... 3 A Message from Chief Diversity Officer Vanessa Abrahams-John... 4 Diversity & Inclusion

More information

Growing a Cannabis Business through Implementing Community Engagement and Corporate Social Responsibility Practices

Growing a Cannabis Business through Implementing Community Engagement and Corporate Social Responsibility Practices Growing a Cannabis Business through Implementing Community Engagement and Corporate Social Responsibility Practices KND Associates LLC/CannaMakeADifference.org Authors: Kevin J. White, Nicholas Podrasky

More information

Enriching Lives Sourcing Success for Individuals and Organizations. Personal Empowerment, Career Coaching, and Business Growth Solutions

Enriching Lives Sourcing Success for Individuals and Organizations. Personal Empowerment, Career Coaching, and Business Growth Solutions Personal Empowerment, Career Coaching, and Business Growth Solutions Enriching Lives Sourcing Success for Individuals and Organizations Welcome! And congratulations on taking the first action to Reach

More information

Passive Income Formula

Passive Income Formula The Passive Income Formula COMPENSATION PLAN! Build Passive Income On Autopilot Quick and Easy! Our x 5 forced matrix compensation plan is designed to generate you an unlimited passive income over 5 generations

More information

5 THINGS. Successful SMBs & Franchises Do For Their Employees

5 THINGS. Successful SMBs & Franchises Do For Their Employees 5 THINGS Successful SMBs & Franchises Do For Their Employees 1 What does the blueprint for a well-structured business look like? For starters, it begins with culture. According to a recent Entrepreneur

More information

SOCIAL MEDIA TOOLKIT FOR NONPROFITS

SOCIAL MEDIA TOOLKIT FOR NONPROFITS SOCIAL MEDIA TOOLKIT FOR NONPROFITS OVERVIEW OF SOCIAL MEDIA ------------------------------------------------------2 GIVE LOCAL YORK S SOCIAL MEDIA ACCOUNTS-------------------------------------3 USING

More information

Global Services Channels and Alliances: Navigating the Economic Downturn

Global Services Channels and Alliances: Navigating the Economic Downturn Quick Start Guide Global Services Channels and Alliances: Navigating the Economic Downturn In moments of economic uncertainty, we must balance the desire to react to rapidly changing economic conditions

More information

Cone Communications Employee Engagement Study

Cone Communications Employee Engagement Study Cone Communications Employee Engagement Study Introduction With telecommuting, flexible schedules and our increasingly wired (and wireless) world, the boundaries in and outside the workplace have become

More information

Improving Procurement s Internal Credibility: A Guide

Improving Procurement s Internal Credibility: A Guide Improving Procurement s Internal Credibility: A Guide 1-888-878-9429 info.iq@ Credibility: It s something we all strive for in our professional lives. We want to be trusted by our peers and have our expertise

More information

INTERACTIVE TABLE OF CONTENTS

INTERACTIVE TABLE OF CONTENTS INTERACTIVE TABLE OF CONTENTS Standout Subject Lines Get Open, Get Read, Get Results... 3 Grow Your Business with Email & Social Media Simple marketing strategy for small business & nonprofits... 3 Find

More information

Millennials are crowdsourcingyouhow companies and brands have the chance to do

Millennials are crowdsourcingyouhow companies and brands have the chance to do millennial pulse 2017 SPECIAL REPORT Millennials are crowdsourcingyouhow companies and brands have the chance to do what Millennials think they can t do themselves Be the crowd. Millennials are counting

More information

HOW THE BEST DEALERS USING LOYALTY PROGRAMS TO BOOST CUSTOMER RETENTION

HOW THE BEST DEALERS USING LOYALTY PROGRAMS TO BOOST CUSTOMER RETENTION HOW THE BEST DEALERS STAY TOP-OF-MIND USING LOYALTY PROGRAMS TO BOOST CUSTOMER RETENTION EXECUTIVE SUMMARY Customer retention is every dealership s goal, but few have mastered a practical way to accomplish

More information

CAUSE, INFLUENCE & THE NEXT GENERATION WORKFORCE THE 2015 MILLENNIAL IMPACT REPORT

CAUSE, INFLUENCE & THE NEXT GENERATION WORKFORCE THE 2015 MILLENNIAL IMPACT REPORT CAUSE, INFLUENCE & THE NEXT GENERATION WORKFORCE THE 2015 MILLENNIAL IMPACT REPORT CONTENTS Letter From the Lead Researcher About the Research Phase 1 Phase 2 Methodology Executive Summary Key Statistics

More information

BRINGING MORE HUMANITY TO RECOGNITION, PERFORMANCE, AND LIFE AT WORK

BRINGING MORE HUMANITY TO RECOGNITION, PERFORMANCE, AND LIFE AT WORK BRINGING MORE HUMANITY TO RECOGNITION, PERFORMANCE, AND LIFE AT WORK 2017 Survey Report EXECUTIVE SUMMARY Since Globoforce launched the WorkHuman movement, the concept of working human bringing more humanity

More information

Basics of Social Media. The why, the what, and the how for your small business or nonprofit

Basics of Social Media. The why, the what, and the how for your small business or nonprofit Basics of Social Media The why, the what, and the how for your small business or nonprofit Constant Contact 2016 Welcome! Danna Crawford PowerSellingMom.com DannaCrawford@gmail.com /DannaCrawford1 @DannaCrawford

More information

BUSINESS4BETTER SURVEY:

BUSINESS4BETTER SURVEY: BUSINESS4BETTER SURVEY: MID-SIZED COMPANIES AND SOCIAL RESPONSIBILITY Exploring on the trends, challenges and opportunities facing mid-sized companies engaged in business and social good. A whole new way

More information

IT S ABOUT ALL OF US Sustainability Strategy

IT S ABOUT ALL OF US Sustainability Strategy IT S ABOUT ALL OF US 2018-2020 / 2 WHY DO WE NEED A SUSTAINABILITY STRATEGY? We believe that as one of Australia s largest companies we have a strong role to play in helping to create positive social,

More information

Revamp Your Recognition and Rewards Program

Revamp Your Recognition and Rewards Program Revamp Your Recognition and Rewards Program Introduction Organizations across the globe understand that one way to create competitive advantage is nurturing an engaged and empowered workforce. In fact,

More information

A better tomorrow for everyone

A better tomorrow for everyone A better tomorrow for everyone It s part of what we do every day. A better tomorrow for everyone 02 Contents 03 Three issues close to our heart We re building a better tomorrow for everyone 07 Hunger 10

More information

Organizational Culture by Design Not Default. Greg Honey and Peter Mayne Farm Credit Canada

Organizational Culture by Design Not Default. Greg Honey and Peter Mayne Farm Credit Canada Organizational Culture by Design Not Default Greg Honey and Peter Mayne Farm Credit Canada What we ll cover today 1. What does it mean to have a culture by design? 2. How did FCC go about transforming

More information

5 KEYS TO CREATING AWESOME CONTENT FOR SOCIAL CAMPAIGNS

5 KEYS TO CREATING AWESOME CONTENT FOR SOCIAL CAMPAIGNS 5 KEYS TO CREATING AWESOME CONTENT FOR SOCIAL CAMPAIGNS PRESENTED BY Satisfying the consumer s need for useful content requires an authentic, organic, and dedicated voice that leverages the reputations

More information

Goal. Good to Great and the Social Sectors

Goal. Good to Great and the Social Sectors Now that you have read Good to Great and the Social Sectors, it is time to act. Let s make your organization great. Goal The goal of this workbook is to take you through the sections of Good to Great and

More information

Why Reinventing Fundraising in Higher Education Is Imperative for Its Survival

Why Reinventing Fundraising in Higher Education Is Imperative for Its Survival Why Reinventing Fundraising in Higher Education Is Imperative for Its Survival A call for more intelligent fundraising to engage the right donors at the right time with the right offer through the right

More information

THE BUSINESS LEADER S GUIDE TO. Becoming a Social Business

THE BUSINESS LEADER S GUIDE TO. Becoming a Social Business THE BUSINESS LEADER S GUIDE TO Becoming a Social Business Introduction Customers expect personalized, one-to-one interactions whenever and wherever they interact with your brand and a growing number of

More information

TOP 10 Best Practices for Recognizing Length of Service

TOP 10 Best Practices for Recognizing Length of Service TOP 10 Best Practices for Recognizing Length of Service Top Ten Best Practices for Recognizing Length of Service Most companies formally recognize tenure in some way. Odds are good that your organization

More information

THE FACEBOOK MARKETING PLAYBOOK

THE FACEBOOK MARKETING PLAYBOOK THE FACEBOOK MARKETING PLAYBOOK How Brands Can Drive MORE Value with LESS Content 1 Succeeding on Facebook today requires your brand to scrap old habits and embrace these four inalienable truths of effective

More information

FTIP Senior Executive & Leadership Development Training

FTIP Senior Executive & Leadership Development Training FTIP Senior Executive & Leadership Development Training We thank you for your interest in the upcoming FTIP SES & Leadership Development training. Listed below are some of the upcoming workshops. Please

More information

A Retailer s Guide to Getting Omnichannel Customer Service Right

A Retailer s Guide to Getting Omnichannel Customer Service Right A Retailer s Guide to Getting Omnichannel Customer Service Right 2 Contents 04 Why You Need Omnichannel Customer Service 05 What Customers Expect 06 The Boiling Point 07 Performing a Customer Service Audit

More information

Find your place on the culture continuum

Find your place on the culture continuum Find your place on the culture continuum By starting with a clear-eyed view of where a company s culture is, senior executives can better articulate what it could be and spark the sorts of frank management

More information

Engaging the workforce. Getting past once-and-done measurement surveys to achieve always-on listening and meaningful response

Engaging the workforce. Getting past once-and-done measurement surveys to achieve always-on listening and meaningful response Engaging the workforce Getting past once-and-done measurement surveys to achieve always-on listening and meaningful response Deloitte Employee Engagement Perspectives What is employee engagement? Organizations

More information

IBM Impact Grants. Offering Portfolio

IBM Impact Grants. Offering Portfolio Offering Portfolio The consultative services provided by IBM for our strategic plan were used as a catalyst for our programming model. The facilitators were excellent and the leadership model positioned

More information

How to Scale a Growing Business INSIGHTS FROM A SALESFORCE STARTUP

How to Scale a Growing Business INSIGHTS FROM A SALESFORCE STARTUP How to Scale a Growing Business INSIGHTS FROM A SALESFORCE STARTUP 1 Introduction In 2011, RelateIQ was a brand new software startup with just a few employees working from the kitchen of one of the cofounders.

More information

The CEO Guide to Volunteer Engagement. Building Relationships, Generating Revenue, Driving Impact

The CEO Guide to Volunteer Engagement. Building Relationships, Generating Revenue, Driving Impact The CEO Guide to Volunteer Engagement Building Relationships, Generating Revenue, Driving Impact INTRODUCTION BENEFITS 1. BUILDS RELATIONSHIPS 2. GROWS REVENUE 3. DRIVES IMPACT 4. MEETS CORPORATE DEMAND

More information

Bridging the Volunteer Generation Gap City of Walnut Creek

Bridging the Volunteer Generation Gap City of Walnut Creek Bridging the Volunteer Generation Gap City of Walnut Creek April 21, 2016 @JFFixler JFFixlerGroup Flickr: scooterroo2002 Today s Generation Gap I don t know how to give feedback when he is so much older

More information

steps for brand clarity + authenticity mezzanine.co transformation application of brand expression expression expression expression expression

steps for brand clarity + authenticity mezzanine.co transformation application of brand expression expression expression expression expression 2.3 visual expression mezzanine.co 1 / 13 steps for brand clarity + authenticity 2.4 internal expression 3.0 transformation phase 3.1 application of brand conscious branding phase delivery resource conscious

More information

Contents. Foreword 4. ResQ at a glance 5. Our purpose 6. Our core values 7. Our business model 8. Our services 9. What we are 10. Phrases we like 11

Contents. Foreword 4. ResQ at a glance 5. Our purpose 6. Our core values 7. Our business model 8. Our services 9. What we are 10. Phrases we like 11 Contents Foreword 4 ResQ at a glance 5 Our purpose 6 Our core values 7 Our business model 8 Our services 9 What we are 10 Phrases we like 11 Greater than 12 Non negotiables 13 Lifelong learning 15 It s

More information

AFP MA Conference on Philanthropy

AFP MA Conference on Philanthropy ENGAGING YOUR BOARD, CEO AND VOLUNTEERS IN DEVELOPMENT AFP MA Conference on Philanthropy Kate Villa, CFRE Vice President, CCS Fundraising November 29, 2017 1 Session Overview 1. Our task Fundraising; Our

More information

Differentiation. The SunTrust Guide to Competitive Strategy 1

Differentiation. The SunTrust Guide to Competitive Strategy 1 Differentiation The SunTrust Guide to Competitive Strategy 1 From the Expert: Differentiation and Its Role in Competitive Advantage Sales training consultant Bill Caskey explains what companies need to

More information

The Journey to Shared Value

The Journey to Shared Value The Journey to Shared Value INSTITUTE OF MEDICINE FORUM ON PUBLIC-PRIVATE PARTNERSHIPS FOR GLOBAL HEALTH AND SAFETY DECEMBER 3, 2015 FSG 1 What does the shared value journey look like for these companies?

More information

5 STEPS TO TO DATA-DRIVEN BUSINESS DECISIONS

5 STEPS TO TO DATA-DRIVEN BUSINESS DECISIONS 5 STEPS TO TO DATA-DRIVEN BUSINESS DECISIONS INTRODUCTION Tons of companies today want to be data-driven, and with all of the powerful insights data can provide to guide your company, they should be. Yet,

More information

TOOL 9.4. HR Competency Development Priorities. The RBL Group 3521 N. University Ave, Ste. 100 Provo, UT

TOOL 9.4. HR Competency Development Priorities. The RBL Group 3521 N. University Ave, Ste. 100 Provo, UT TOOL 9.4 HR Competency Development Priorities The RBL Group 3521 N. University Ave, Ste. 100 Provo, UT 84604 801.373.4238 www.hrfromtheoutsidein.com [9.4] HR COMPETENCY DEVELOPMENT PRIORITIES Directions:

More information

INSTAGOOGLETWEETFACE? Social Media for Scholarship Engagement

INSTAGOOGLETWEETFACE? Social Media for Scholarship Engagement INSTAGOOGLETWEETFACE? Social Media for Scholarship Engagement Session Goals Discuss Social Media Strategies and Best Practices Dialogue to exchange ideas to help position your (organization, institution,

More information

Leading by Maximizing Talents Independent Community Bankers of MN LEAD Conference

Leading by Maximizing Talents Independent Community Bankers of MN LEAD Conference Leading by Maximizing Talents Independent Community Bankers of MN LEAD Conference September 27, 2017 Marci Malzahn President & Founder Marci Malzahn Short History Professional Highlights: 23 years in banking:

More information

STRATEGIC PERSONAL BRANDING TAKING YOUR BRAND TO THE NEXT LEVEL

STRATEGIC PERSONAL BRANDING TAKING YOUR BRAND TO THE NEXT LEVEL STRATEGIC PERSONAL BRANDING TAKING YOUR BRAND TO THE NEXT LEVEL ERidux education Susan Lopez Director, Eridux Education Susan Lopez is a consultant and change agent specializing in developing skills in

More information

BOMA National Advisory Council

BOMA National Advisory Council BOMA National Advisory Council HR Panel: Talent Recruitment, Retention and the Critical Importance of a Compelling Employer Brand April 8, 2016 2015 Korn Ferry. ALL RIGHTS RESERVED. Korn Ferry 2016. ALL

More information

Millennials in the Workplace: Understanding & Overcoming Stereotypes

Millennials in the Workplace: Understanding & Overcoming Stereotypes Millennials in the Workplace: Understanding & Overcoming Stereotypes In this Whitepaper As they continue to enter the workforce, professionals of the Millennial generation remain the subject of much debate

More information

PEPSICO S JOURNEY OF EVERYDAY RECOGNITION

PEPSICO S JOURNEY OF EVERYDAY RECOGNITION O.C. Tanner Institute PEPSICO S JOURNEY OF EVERYDAY RECOGNITION Effectively branding recognition in a house of brands PepsiCo employees talk about how they win together. They talk about performance with

More information

Full Circle. Supply management can play a key role in the circular economy, working with suppliers to eliminate waste and drive financial value.

Full Circle. Supply management can play a key role in the circular economy, working with suppliers to eliminate waste and drive financial value. October COVER STORY By Lisa Arnseth Full Circle Supply management can play a key role in the circular economy, working with suppliers to eliminate waste and drive financial value. 16 W hen products are

More information

STRATEGIC FRAMEWORK. National CASA Association

STRATEGIC FRAMEWORK. National CASA Association STRATEGIC FRAMEWORK National CASA Association Summary This document contains the detailed strategic framework presented on and discussed at the National CASA Association Board meeting occurring on May

More information

MODEL PARTNERSHIPS FOR IMPACT

MODEL PARTNERSHIPS FOR IMPACT MODEL PARTNERSHIPS FOR IMPACT AMERICAN EXPRESS AND CENTER FOR CREATIVE LEADERSHIP 2016 MODEL PARTNERSHIPS FOR IMPACT AMERICAN EXPRESS AND CENTER FOR CREATIVE LEADERSHIP 1 MODEL PARTNERSHIPS FOR IMPACT

More information

How to Keep Millennials Engaged and Productive in the Workplace

How to Keep Millennials Engaged and Productive in the Workplace How to Keep Millennials Engaged and Productive in the Workplace The practice of identifying and developing people compounds the positives of your organization, because bringing out the best in a person

More information

Blue Pear Ventures. Pitch Lesson

Blue Pear Ventures. Pitch Lesson Ventures Pitch Lesson 1 Summary Not just an Outline for a Deck, but practical advice for the building and preparation process. 2 Share critical elements we advise our companies on and show you how to learn

More information

Executive Search. for the. Executive Director of. Dress for Success Triangle. February 20, 2017

Executive Search. for the. Executive Director of. Dress for Success Triangle. February 20, 2017 Executive Search for the Executive Director of Dress for Success Triangle February 20, 2017 1 Organization Dress for Success Triangle Position Description: Executive Director https://trianglenc.dressforsuccess.org

More information

Chief Growth Officer

Chief Growth Officer Chief Growth Officer (Client Marketing Director) Position at Kinesis After reviewing this position, please submit your cover letter and resume to: /contact/careers/ No phone calls, please. 0 Letter from

More information

LILAC FLASH LEARNING EVENT

LILAC FLASH LEARNING EVENT LILAC FLASH LEARNING EVENT Friday, January 22 & Saturday, January 23 Dalton LILAC Competencies Communication: articulation of thoughts and experiences to influence, inspire and explain Conceptual Thinking:

More information

6 Simple Steps to Results-Driven Marketing Campaigns. A Guide to Effective and Affordable Marketing for Nonprofit Organizations

6 Simple Steps to Results-Driven Marketing Campaigns. A Guide to Effective and Affordable Marketing for Nonprofit Organizations 6 Simple Steps to Results-Driven Marketing Campaigns A Guide to Effective and Affordable Marketing for Nonprofit Organizations 6 Simple Steps to Results-Driven Marketing Campaigns As a nonprofit professional,

More information

PLAN TEGIC TRA S

PLAN TEGIC TRA S STRATEGIC PLAN 2017 2019 GOALS PROMOTE INCLUSION AND EXPAND INFLUENCE AFP reflects a diverse and inclusive community, evolving and enhancing our global influence and mission impact. Engage diverse nonprofit

More information

SECRETS TO BUSINESS GROWTH: TIPS FROM 3 SUCCESSFUL ENTREPRENEURS

SECRETS TO BUSINESS GROWTH: TIPS FROM 3 SUCCESSFUL ENTREPRENEURS SECRETS TO BUSINESS GROWTH: TIPS FROM 3 SUCCESSFUL ENTREPRENEURS Introduction SMALL BUSINESS POWER Small businesses have generated 65% of the net new jobs in the United States since 1995. Numbers like

More information

WHY EMPLOYEE ENGAGEMENT MATTERS. Kathy Bowersox

WHY EMPLOYEE ENGAGEMENT MATTERS. Kathy Bowersox WHY EMPLOYEE ENGAGEMENT MATTERS By Kathy Bowersox Are your employees engaged? Do you know if they are? Do you care? How relevant is employee engagement in terms of business success? In a word, VERY! If

More information

Get to Aha! Workshop REPOSITION FOR A NEW RELEVANCE MEGA-CONFERENCE. By Andy Cunningham February 28, 2018

Get to Aha! Workshop REPOSITION FOR A NEW RELEVANCE MEGA-CONFERENCE. By Andy Cunningham February 28, 2018 Get to Aha! Workshop REPOSITION FOR A NEW RELEVANCE MEGA-CONFERENCE By Andy Cunningham February 28, 2018 Dependent on an old paradigm? Addicted to yesterday s business model? Disrupt Or die Reposition

More information

Trends and est Best Practices Employee Giving

Trends and est Best Practices Employee Giving Trends and Best Practices Employee Trends and Best Practices Employee Giving Current Landscape Employee involvement remains a high priority for companies. Companies are looking for more opportunities to

More information

THE EXPERIENCE OF CUSTOMER EXPERIENCE HOW TO TRANSFORM VISION INTO VALUE. of Customer

THE EXPERIENCE OF CUSTOMER EXPERIENCE HOW TO TRANSFORM VISION INTO VALUE. of Customer The Experience of Customer Experience. THERE IS A FUNDAMENTAL TRUTH for ANYONE INVOLVED IN IMPROVING THEIR CUSTOMER EXPERIENCE that no one likes to talk about AND IT GOES SOMETHING LIKE THIS... As business

More information

We Asked, They Answered: How Marketers Are Leveraging Influencer Marketing

We Asked, They Answered: How Marketers Are Leveraging Influencer Marketing Bloglovin Marketers Survey 2017 We Asked, They Answered: How Marketers Are Leveraging Influencer Marketing Bloglovin interviewed 100 U.S. based marketing professionals, from brands and agencies (Public

More information

The template. Slides. Try to use images where possible to convey your message.

The template. Slides. Try to use images where possible to convey your message. The template Use this template to begin crafting the presentation and pitch around your venture. Feel free to augment, rearrange, etc... but this is the general outline most investors are expecting to

More information

Technology in Fundraising

Technology in Fundraising White Paper Technology in Fundraising Executive Summary As a nonprofit in today s world, you face a complex and evolving environment. New organizations added each day make competition fiercer than ever.

More information

10 Marketing Questions Every CEO Should Ask WHITEPAPER 2010

10 Marketing Questions Every CEO Should Ask WHITEPAPER 2010 10 Marketing Questions Every CEO Should Ask WHITEPAPER 2010 10 Marketing Questions Every CEO Should Ask Marketing has long been thought of as part art and part science. While creative and innovative thinking

More information

Employee engagement is promoted by a myriad of

Employee engagement is promoted by a myriad of SHRM Foundation Executive Briefing Employee Engagement: Your Competitive Advantage Sponsored by Randstad Employee engagement is promoted by a myriad of consultants, books and articles, but does it really

More information

Employee Engagement The Key for Sustainability Implementation! Leadership and CSR Conference March 6, 2014

Employee Engagement The Key for Sustainability Implementation! Leadership and CSR Conference March 6, 2014 Employee Engagement The Key for Sustainability Implementation! Leadership and CSR Conference March 6, 2014 Kevin Wilhelm, CEO Sustainable Business Consulting What is employee engagement? I m making a difference

More information

Towards Inclusivity: A White Paper on Diversity Best Practices

Towards Inclusivity: A White Paper on Diversity Best Practices Towards Inclusivity: A White Paper on Diversity Best Practices Authored by Global Corporate College Staff The notion of diversity and its importance has been a mainstay of talent management for the last

More information

Carbon Management Strategy

Carbon Management Strategy Carbon Management Strategy Position Paper and Capability Statement Carbon Management Strategy Sustainable Business Consulting Pty Ltd Level 21, 201 Miller Street, North Sydney 2060 P: 1300 102 195 F: +61

More information

SUSTAINABLE STRATEGY AND GOVERNANCE

SUSTAINABLE STRATEGY AND GOVERNANCE SUSTAINABLE STRATEGY AND GOVERNANCE Cundall Sustainable Strategy and Governance Capturing the value of sustainability The context within which business operates is rapidly changing. Unprecedented environmental

More information

Personal Strategic Plans Getting more of what you want. Kristi Royse Strategist, Coach, Inspirer

Personal Strategic Plans Getting more of what you want. Kristi Royse Strategist, Coach, Inspirer Personal Strategic Plans Getting more of what you want Kristi Royse Strategist, Coach, Inspirer 2 If you don t know where you are going, that s probably where you ll wind up, no where. Introduction 1.

More information

Laura Barnard, PMP Founder, PMO Strategies

Laura Barnard, PMP Founder, PMO Strategies Laura Barnard, PMP Founder, PMO Strategies Bringing a vast array of PMO capability building solutions to organizations eager to create sustainable change since 1999 Nonprofit Service Executive Director,

More information

Six Invaluable Factors

Six Invaluable Factors Six Invaluable Factors Dave Crenshaw Info 1/12 Are you Invaluable? In terms of your value as a human being, clearly the answer is yes. In terms of the marketplace, however, you will likely find a very

More information

DETACHED, DISENGAGED, DISENCHANTED

DETACHED, DISENGAGED, DISENCHANTED DISENGAGED EMPLOYEES COST U.S. BUSINESSES BILLION IN LOST PRODUCTIVITY ANNUALLY U.S. EMPLOYEES: DETACHED, DISENGAGED, DISENCHANTED AND 2 ONLY 32% OF U.S. EMPLOYEES ARE ENGAGED 1 Letter from the CEO U.S.

More information

Becoming a volunteer. A six-step process for making a positive difference

Becoming a volunteer. A six-step process for making a positive difference Becoming a volunteer A six-step process for making a positive difference 2 Contents 3 Overview 6 Step 1: Understand your motivation and decide on a time commitment 8 Step 2: Consider your skills, talents

More information

When Social Media Meets Employer Branding: Your Guide to Doing It Right

When Social Media Meets Employer Branding: Your Guide to Doing It Right When Social Media Meets Employer Branding: Your Guide to Doing It Right Why does social media matter for employer branding? You know your company is a great place to work but does everyone else? Social

More information

BUILDING CREDIBILITY. For internal use only

BUILDING CREDIBILITY. For internal use only BUILDING CREDIBILITY Overview Topic Overview Being a credible business partner is critical to our ability to lead and develop trusted relationships, as well as to influence and deliver results. A key element

More information

Be part of the bigger picture

Be part of the bigger picture Be part of the bigger picture Intern and graduate opportunities Commercial Trading Engineering We employ over 5,700 people across Australia and New Zealand We are an inclusive workplace. 42% of our employees

More information

Leveraging Patron Loyalty to Increase Sales, Donations & Public Perception by Margaret Williams & Dale Hedding

Leveraging Patron Loyalty to Increase Sales, Donations & Public Perception by Margaret Williams & Dale Hedding Leveraging Patron Loyalty to Increase Sales, Donations & Public Perception by Margaret Williams & Dale Hedding In recent years, the phrase "patron loyalty" has become a hot topic across the arts and culture

More information

What the most. successful. CEOs know SHAPE FINANCIAL PERFORMANCE

What the most. successful. CEOs know SHAPE FINANCIAL PERFORMANCE What the most successful CEOs know H O W I N T E R N A L C E O C O M M U N I C AT I O N S SHAPE FINANCIAL PERFORMANCE In today s pressure cooker of a business world, there s an under-used resource many

More information

Organizational Alignment (V2MOM):

Organizational Alignment (V2MOM): Organizational Alignment (V2MOM): Use the V2MOM process to get aligned on goals and strategies across the company. Unit 1: Creating Organizational Alignment through the V2MOM: The Importance of Company-Wide

More information

SOCIAL CUSTOMER. Etiquette SERVICE. Your guide for engaging as a person, not a logo

SOCIAL CUSTOMER. Etiquette SERVICE. Your guide for engaging as a person, not a logo Your guide for engaging as a person, not a logo 1 Introduction 2 Do: Move Social into Your Call Center 3 Don t: Delay Your Response 4 Do: Measure the Impact of Your Efforts 5 Don t: Push Customers to a

More information

4 Ways HR Can (and Should) Be the New Face of Customer Service

4 Ways HR Can (and Should) Be the New Face of Customer Service White Paper 4 Ways HR Can (and Should) Be the New Face of Customer Service 4 Ways HR Can (and Should) Be the New Face of Customer Service J.W. Bill Marriott once said, If you take care of your employees,

More information

Managing the Future; Multigenerational Workforce in 2017 and Beyond Tiffany Glenn, Sr. Director, HR Business Partner Raymond King III, HR Manager

Managing the Future; Multigenerational Workforce in 2017 and Beyond Tiffany Glenn, Sr. Director, HR Business Partner Raymond King III, HR Manager Client Conference Managing the Future; Multigenerational Workforce in 2017 and Beyond Tiffany Glenn, Sr. Director, HR Business Partner Raymond King III, HR Manager Copyright 2017 ADP, LLC. Proprietary

More information

An Effective Corporate Social Responsibility Programme

An Effective Corporate Social Responsibility Programme An Effective Corporate Social Responsibility Programme 1 st November 2011 Corporate Social Responsibility Agenda Thomas Cook Heritage What is Corporate Social Responsibility (CSR) Key CSR Elements Community

More information

COACHING FOR EFFECTIVE CAREER CONVERSATIONS Toolkit and Resources

COACHING FOR EFFECTIVE CAREER CONVERSATIONS Toolkit and Resources COACHING FOR EFFECTIVE CAREER CONVERSATIONS Toolkit and Resources Impact-Coaches Inc. 131 Ridley Blvd Toronto, ON M5M 3L8 416.488.0026 sandra@impact-coaches.com www.impact-coaches.com CAREER PLANNING CONVERSATIONS

More information

Corporate Social Responsibility

Corporate Social Responsibility Corporate Social Responsibility CSR Environmental Management Corporate Sustainability Sustainable Development Business Ethics Business and Society Corporate Citizenship 2 CSR Definition CSR is the continuing

More information