Event Features

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1 Event Features Dashboard - See at a glance how your event s ticket sales are going. Help Center - Online help articles available to you and your ticket buyers 24/7. support - We re here for our event managers by 7 days a week. Additional users - Give colleagues access to a specific event in your account without giving out your full account credentials. Goals - Indicate how many seats are available at your venue and how many you would like to sell. Scoreboard - Check and see what AttendStar features you are utilizing or could be missing out on. Activities - Keep track of promotions you have done, learn what goes into successful events or perhaps why an event may not be as successful. Sales page analytics - Track sessions, page views, and orders by date. Event description - Really sell your event by adding text, pictures, videos and more! Event FAQs - Provide answers about your event to ensure an easier ticket buying experience for your customers and reduce phone calls. Event contact form - Ticket buyers can fill out a contact form for questions about you event. Attendee instructions - Provide your buyers with helpful information or instructions about your event or tickets once they have purchased. Account-wide search - Search for ticket orders across all events in your account, resend or make ticket exchanges easily. Custom attendee data - Collect information from ticket buyer s during the purchase process. Download attendee data - Access your ticket orders and ticket buyer information 24/7 in a downloadable spreadsheet. Ticket exchanges - Easily exchange a ticket buyer s ticket(s) if they purchased the wrong day, or change their seat assignments, if you are selling reserved seats. Cancel tickets - Mark tickets are canceled, or canceled and refunded to release unused tickets back into inventory and keep your reporting accurate. Resend tickets - Resend orders to a ticket buyer s address, or to a different address if necessary. Compare event sales - See how different events in your account stack up against each other. Post Event Survey - Find out from your ticket buyers how the event went. Daily ticket sales report - Receive a daily overview report for your event(s) to your .

2 Ticket Features Reserved seating - Let your ticket buyers pick and buy assigned seats. Ticket logo - Add a logo to your e-tickets. Sponsor logos - Add your sponsor logos to your e-tickets. Ticket-specific images - Add an image to individual tickets. Each ticket can have it s own unique image/sponsor logos. Terms & conditions - Let your ticket buyers know about any restrictions their ticket, or your event, has. Ticket descriptions - Let your ticket buyers know what your tickets include. Category banners - Have lots of tickets? You can add a category banner to help break up the list of tickets. Or, use a banner to simply display information or a promotion. Thermal printed tickets - Sell tickets at the door or at outlets by ordering custom designed printed tickets. Add additional fees - Pass along any credit card fees, venue fees, taxes, or any additional fees you want to your ticket buyers. These are added to AttendStar s ticket fee. Display/Hide fees - You can include the fees in the price of your ticket, so that your customer does not see them. Ticket minimum/maximum - Perfect for group tickets, only allow a minimum (or maximum) amount of tickets to be purchased at a time. Ticket status message - Let ticket buyers know when tickets are on sale, available at the door, available by phone, sold out online, or completely sold out. Low ticket alert - Be notified when there is only a certain number of tickets left in your inventory. Access list - Allow ticket purchases for people with a specific address or domains. Event display date/time - Perfect for multi-day events, you can indicate a specific start/end day or time to appear on a particular e-ticket.

3 Promotional Features Website widgets - Sell tickets from your website, display a countdown or calendar for your event. Search Engine Optimization - Be found in the search engines by adding keywords and a short description for your event! Social share - Give ticket buyers the option to share your event to social media. Event QR code - Great for posters and flyers, QR codes will take your ticket buyers straight to your ticket sales page. Facebook comments - Allow Facebook comments on your ticket sales page to encourage ticket buyer interaction. Ticket Buyer Buzz - Share awesome content with your ticket buyers, get them excited an creating buzz about your event! Remind me - Send reminders to potential ticket buyers about your event, perhaps including awesome pictures or videos to incite them to buy tickets. Social discounts - Offer ticket buyers a discount for sharing your event to Twitter! Discount/Promo codes - Offer discounts on your tickets using specific codes. Unlock codes - Great for pre-sales, require your ticket buyer to have a code in order to purchase a ticket. The codes can be discounts, but they don t have to be. Hidden discount/promo codes - Give out a unique sales page link to a specific group of ticket buyers to purchase tickets from at a discounted price. That way, the general public cannot see the promo code box. Ticket packages - Coming soon! The ability to create packages, such as BOGO tickets. Support Features Ticket buyers - We provide ticket support for your ticket buyers by 7 days a week and by phone Monday - Friday 9am to 5pm CST. We are able to help with any questions or issues that arise during the purchase process, or direct them to the event manager if their questions are event related. Event managers - Support for our event managers by 7 days a week and by phone Monday - Friday 9 am to 5pm CST Help Center - Online help articles available to you and your ticket buyers 24/7.

4 Reporting Features Daily ticket sales report - A daily overview of ticket sales for your event(s). Add your to the report groupds to start receiveing reports Report groups - Set up your address, or a group of addresses you would like us to send your event s daily ticket sales report to. Ticket sales report - A detailed picture of your event s ticket sales. Attendee report - Generate a simplified report of all current ticket buyers. You can create a report for all or individual ticket types. Social discount report - See how much revenue has been generated from ticket buyers sharing on Twitter, and the amount discounted. Low ticket alert - If a low ticket alert has been set, you can tell us who should receive the alert. Scanned ticket report - If you are scanning tickets, see a report of how many tickets of each type were scanned at the event. Profit and Loss - Keep track of income from ticket sales and account for expenses. Unsold seats - If selling reserved seats, export a list of all your unsold seats. Integrations Google AdWords - Target your ticket buyers. Google Ecommerce - Analyze purchase activity on your ticket sales page and determine what referral sites are generating your ticket sales. Adroll - Re-target people who have viewed your sales page through banner advertising. Adroll allows you to try and sell people who have shown interest in your event. Google Analytics - Track where the visitors to your ticket sales page come from. Facebook Pixel - See how your event ads are working. Conversion tracking, optimization and remarketing. Facebook Advertising - Create an ad to show across Facebook to improve your event s reach. MailChimp - Nightly sync to your MailChimp account. Create targeted campaigns and follow-up with your ticket buyers.

5 Pricing and Payment Basic $1.50/ticket - All the features that make us popular. Self-service tools created to help you event succeed. Perfect for hands-on event managers. Plus $2.00/ticket - All the features that make us popular, plus some additional services from our team. These include graphics for your sale page and e-tickets, and marketing services. Full Service $2.50/ticket - All the features that make us popular, plus additional services such as marketing, advanced analytics, graphics for your sales page and e-tickets, and collection services. Custom - Designed for events with reserved seating, where we provide advanced marketing support, dedicated phone numbers, traffic and parking planning. Perfect for festivals, air shows, and large outdoor events. Free events - We never charge a ticket fee for events where tickets are free! Promote your event and collect attendee information completely free. Thermal printed tickets - For outlet or atthe-door sales, we offer custom designed printed tickets for a low $0.10/ticket plus the cost of shipping. Stripe - Make the ticket selling process easy for you and your ticket buyers. With no monthly set-up fees, accept MasterCard, VISA, Discover, and American Express credit card orders directly into your bank account. Stripe charges a low 2.9% of your ticket price + $0.30 per order processing fee. Authorize.Net - Receive ticket sales instantly into your merchant account, including the AttendStar fees. Standard merchant fees apply from Authorize.Net PayPal - Use your PayPal Verified Business or Premier accounts to collect your credit card sales. AttendStar Payment Processing - We collect all your online ticket sales, including our ticket fees and additional fees. You will receive a check, minus the AttendStar ticket and credit card processing fees, within ten business days from the end of your event. The credit card processing fee for AttendStar Payment Processing is 3.5%. We do not advance ticket fees, so we recommend Stripe to collect your money faster. International sales - Process credit card payments in US Dollars from credit cards with international billing addresses.

6 Extras Phone systems - Some events have special phone system needs. We can configure an automades IVR system for your event. Traffic planning - Large outdoor events have unique challenges when it comes to traffic. We have a system in place that can help! Texting - Communicating with your ticket buyers about traffic and weather updates puts that extra polish on your event. list building - Special collection forms can be designed on your ticket sales page to create an insiders list. Advice Advice - You are not in this alone! While you have 24/7 access to your Event Manager portal, we have valuable data on thousands of events and what made them work that we are open to sharing with you. Ticket fees - While all ticketing companies, including AttendStar, allow you to add ticket fees to your ticket price, that is not always a good idea. Let s talk! Blog - AttendStar s blog is available, chocked full of great advice. We call our blog FLASHPOINT because it s about ideas that work! Over 13,000 people subscribe to our blog. Event management software - Let s make working together really easy. We ll give you access to our event management software so we can communicate better and track what needs to be done!

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