CRAFTING THE BRAND POSITIONING

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1 CRAFTING THE BRAND POSITIONING

2

3 Positioning of Café Coffee Day

4 Positioning Positioning is the act of designing the company s offering and image to occupy a distinctive place in the mind of the target market.

5 ..

6 What? Positioning is owning a consumer s mind. Positioning is not what you do to a product It s what you do to the prospect s mind. You position the product into the consumer s mind. It s incorrect to call it product positioning Ries & Trout

7 Why? The Assault on our Mind! The Product Explosion The Media Explosion The Advertising Explosion So Little message gets through that you ignore the sender and concentrate on receiver.

8 How? The easy way to get into the customer s mind is to be first!! If you didn t get into the mind of the customer s first; then you have a positioning problem. Better to be the First than to be the Best! In the positioning era, you must however, be first to get into the prospect s mind.

9 The Advantage of being first!

10 How? The basic approach is not to create something new or different but manipulate what is already in the customer s mind. To find a unique position you must ignore conventional logic. Conventional logic says, you find concept inside product. Not true; Look inside prospect s mind

11 Uncola Drink!! You won t find uncola idea inside 7 Up but you ll find it in the drinker s head.

12 Components of Positioning Product Class Consumer Segmentation Perception relative to Competitors Benefits and Attributes

13 Product Class The set of products and brands which are perceived as substitutes to satisfy some specific consumer needs

14 Consumer Segmentation Positioning main focus is on target consumer s characteristics, needs and expectations. Target market and positioning strategies are like the two sides of a coin. They are inseparable; each depends on other.

15 Perceptual Mapping Perceptual Mapping techniques identify the underlying dimensions that differentiate consumer perceptions of products and the position of existing product on the dimensions.

16 Oil Brands & Attributes Brands Arnica Cantharidine Dabur Amla Jabakusum Keo Karpin Mahabhringraj Parachute Tata s Attributes Keeps Hair Healthy Makes Hair greasy/oily Makes Hair glossy Helps Hair growth Prevents Hair Fall Prevents Dandruff Has a pleasant Perfume Modern Meant for People Like me Inexpensive

17 Mean Score obtained 1-5 Arnica Cantharidin e Dabur Amla Jabakusum Keo Karpin Mahabhringraj Parachute Tata s Overall a good brand Keeps Hair Health Makes hair greasy Makes hair glossy Helps hair growth Prevents hair falling Prevents dandruff Pleasant perfume Modern A brand for me Inexpensive

18 Perceptual Map

19 Benefits & Attributes WIIIFM Solution that brand offers to its target customers. Must offer a benefit, which is of importance to the customer.

20 Differentiation According to Theodore Levitt: The new competition is not between what companies produce in their factories; but between what they add to their factory output in the form of packaging, services, advertising, customer advice, financing, delivery arrangement, warehousing, and other things that people value.

21 Differential Advantage Who am I? What am I? For Whom am I? Why me?

22 WHO AM I? Concerns with the corporate credentials of the brand. The prospect s urged to think of the brand in terms of it origins.

23 Positioning By Corporate Identity Positioning By Brand Endorsement

24 WHAT AM I? Positioning strategies around this question relate to the product s functional capabilities.

25 . Category Related Positioning Benefit Related Positioning Positioning by Usage Occasion and Time of Use Price-Quality Positioning

26 Category Related Positioning Positioning the existing basic product in another category, provided the attributes of the product match consumer expectation from that category.

27 Nike Category Positioning Basket ball Shoes Running Shoes Jogging Shoes Gym Shoes

28 Benefit Related Positioning Successful consumer products promise one or at the most two benefits. CEAT Tyres

29 Different Benefits Economy: those who low for low prices Cosmetic: those who want bright teeth Taste: mint, clove or salt Medicinal: Prevention of decay

30 A hypothetical brand Brownvita As health Beverage The health drink that s full of taste. Energy drink emphasizing its carbohydrate contents The health drink packed with energy. Drink with natural goodness of malt, milk & cocoa The health drink full of Natural Goodness.

31 Positioning by Usage Occasion and Time of Use - DETTOL Use with bathing water for a completely germfree bath Use with mopping water to disinfect floors completely Use in washing laundry to disinfect your clothes

32 Price-Quality Positioning The price quality approach of Positioning uses the relation between price and quality such that it optimally prices a product according to the quality of the product to keep the product higher in the customers mind.

33 For Whom am I? Positioning the brand by target segment

34 Demographic

35 Behavioral

36 Psychographic what am I seen as Corporate Power Dressing Youth oriented For those who dare

37 Why Me?

38 Positioning by unique feature

39 Positioning by Competitor

40 SPANISH OLIVE OIL Spain Produces 45% of world s olive oil Italy: 21%

41 The Problem Spain is the dominant leader in olive oil production. But Italy is perceived as king. Spain makes most of the oil while Italy makes most of the money.

42 Step one: Positioning The world s no. 1 Producer

43 Step Two: Dramatization Two thousand years the Roman were our best customers. Today, They still are.

44 Positioning by Heritage

45 United States Computers & Airplanes

46 Japan Automobile & Electronics

47 Switzerland Banking & Watches

48 France Wine & Perfumes

49 ITALY Design & Clothing

50 Distinctive Identity

51 Diverse Cultural Spectrum

52 Leadership Psychology Humans tend to equate bigness with success and social status.

53 Positioning by Leadership

54 ..

55 Happy Ending.

56 Repositioning An exercise to create a new positioning for an existing product in the consumers mind.

57 Repositioning is required when The original Positioning becomes less attractive It gets Eroded due to longevity Positioning seized by competition When competition positions their product positioning too close. When the taste and need of the market change

58 To Increase relevance to the consumer To Increase occasions for use To increase sales Bringing in new customers Making the brand contemporary Differentiate from other brands

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