Example 1: Internal Bank Advertisements.

Transcription

1 Example 1: Internal Bank Advertisements. At STHK we are keen t ensure all staff are actively encuraged t jin the Trust bank. Here are sme examples f hw we have advertised this acrss the Trust: Trust Intranet Page Pster Advertising 15

2 Case Study 2: Jining the Bank fr Substantive Leavers. At STHK we identified that we ften received external bank applicatins frm individuals wh had previusly wrked substantively in ur Trust. In rder t remve the need fr applicatins, interviews and duplicated pre-emplyment checks, we wanted t give leavers the pprtunity t either jin the bank befre they leave r simply remain n the bank if already registered. Thrugh careful review f the leaving prcess we identified that the best pint t ffer this ptin was at cmpletin f the Trust terminatin frm. This is cmpleted by line managers wh then have the pprtunity t discuss jining the bank with the member f staff and specify this accrdingly n the terminatin frm, see belw: This is then submitted t and prcessed by ur Emplyment Services Team. TIP: If substantive and bank assignments are aggregated n ESR, nly terminating the substantive assignment will nt generate a P45. Yu may need t implement a new prcess whereby bth substantive and bank assignments are terminated and then a cmpletely new bank assignment is set up fr the individual. Liaise with yur Payrll Team t discuss hw the end-t-end prcess can be mst effectively intrduced. 16

3 Example 2: STHK Bank Registered Nurse Jb Advert. Abut the STHK bank At St Helens and Knwsley Teaching Hspitals NHS Trust we are lking fr caring and cmmitted registered nurses t supprt acrss ur trust via the Staffing Slutins bank. If yu are kind, respectful and cmpassinate we want yu t becme part f ur bank cmmunity and help us prvide a five star flexible staffing service acrss ur hspitals at Whistn and St Helens. Our friendly Staffing Slutins team versee the running f a successful and supprtive staff bank which cvers a variety f shifts acrss 365 days f the year and we d lve yu t be part f this! Chse where and when yu want t wrk In additin t caring fr patients in such a welcming envirnment, yu als have the pprtunity t wrk flexibly acrss a variety f clinical settings. Our bank staff use an nline system thrugh which they can bk shifts f their chice n the days they wish t wrk and als chse which wards and departments they prefer t wrk in. Therefre the STHK bank ffers yu the chance t tailr yur wrk pattern t suit yur lifestyle and cmmitments. What are yu lking fr as the recruiter? Summarise briefly the rle f the bank acrss the Trust. What can applicants expect? Identify yur main selling pint and fcus n this in mre detail. Why chse the STHK bank? We can ffer yu TRUE weekly pay Additinal annual leave 24 hur self-bking system which yu can access via ur Emplyee Online App Flexible hurs acrss a variety f shift patterns Opprtunity t gain experience acrss a wide range f clinical areas Access t NHS pensin scheme Paid trust inductin Access t nline payslips A friendly Staffing Slutins team n hand 7 days per week t supprt yu Access t internal trust vacancies Enhanced pay fr unscial hurs Please nte that if yu are currently emplyed by anther NHS Trust as a Band 5 we will pay like fr like whilst undertaking bank wrk here at the trust, n the basis that yur mst recent payslip is prvided as part f yur pre-emplyment checks. Include as many benefits as pssible dn t leave anything ut! Clarify salary infrmatin clearly. Dn t wait fr applicants t get in tuch with yu t ask these questins. 17

4 Case Study 3: External Bank Recruitment Prcess Review. It s imprtant that nce bank applicatins have been submitted they are prcessed as quickly as pssible. It s likely that yurs isn t the nly jb that candidates have applied fr dn t be the last emplyer t respnd! Here s hw we have sped up this prcess at STHK Applicatin submissin Shrtlisting Interviewing Offer Inductin Emplyee Online accunt Our bank vacancies are published nline each mnth with the clsing date always the last day f the mnth. This ensures candidates are nt frced t wait fr lng perids f time befre they are respnded t. Candidates are als mre likely t apply there and then if the vacancy is due t clse sn, rather than deciding t cme back t the applicatin at a later date which desn t guarantee cmpletin. In rder t tackle the struggle t recruit bank registered nurses, this vacancy is live n a cntinuus basis t ensure thse interested in applying never miss ut! We ften fund that shrtlisting and interviewing tk a lng time t cmplete due t the unavailability f clinical staff t supprt with this. We are in the prcess f devising a recruitment schedule thrugh linking with clinical teams t identify individuals t supprt with bank recruitment at the earliest stage pssible. This ensures that recruitment can mve swiftly frward thrugh each stage withut any delay. We prcess ffers straight after interview in rder t begin pre-emplyment checks as sn as pssible. We als ensure that if interviews are scheduled ver a number f weeks, ffers are prcessed after each interview rather than candidates waiting until the end f the interview blck. STHK are als wrking with IndexR t develp a recruitment app which will speed up these prcesses tremendusly by remving the need fr timely manual prcesses. Applicants will register via the app at which pint their prfessinal registratin will be autmatically verified. The next steps will invlve the cmpletin f mandatry applicatin fields, nline interview questins, input f infrmatin necessary fr emplyment checks and the uplad f any relevant dcuments. We identified that smetimes newly recruited bank staff culd wait anything up t 3 mnths in rder t receive a place n the Trust inductin. T decrease the wait time we are lking int the pssibility f having reserved places fr bank staff n the Trust Inductin, the reasn being that they cannt start wrk until they have attended this whereas substantive staff can. Anther issue identified during this review was that bank staff ften had t cntact the Temprary Staffing team in rder t receive their Emplyee Online user accunt. We nw set up a user accunt fr bank staff at the pint where they are added nt the Healthrster system as a persn. We als send them details f hw t navigate the system in the welcme pack they receive frm ur Bank Recruitment team. This ensures they can lg n straight away and start t bk shifts. 18

5 Example 3: Bank Recruitment via Scial Media. At STHK we have launched bank recruitment campaigns acrss a number f different platfrms t ensure ur vacancies reach as many peple as pssible. Here s a little mre infrmatin n hw we went abut this Facebk: Whilst we als have a clsed Staffing Slutins Facebk grup implemented t imprve bank staff engagement and retentin, we established that bank vacancies wuld be best advertised via ur Trust Recruitment Facebk Page as this is an pen page and can be fllwed by anyne. Facebk will allw yu t see hw many peple yur pst has reached and yu can als pay t bst yur psts in rder t push yur psts nt the screens f members in a certain demgraphic which yu are able t specify. 19

6 Twitter: We are currently wrking with ur Cmmunicatins Team t replicate the Facebk Recruitment page int a Twitter frmat. In the meantime, we regularly pst bank vacancies via the Trust Twitter page. 20

7 Linked In: Given that Linked In is a prfessinally based scial media platfrm which already has a recruitment fcus, we felt that psting ur bank vacancies via the Trust Linked In site was the mst suitable ptin. 21

8 Instagram: We als utilise Instagram t advertise bank vacancies and hpe t cntinue t develp mre interactive cntent thrugh shrt clips and vides. 22

9 Tips and Tricks fr Recruiting via Scial Media: Always ensure the infrmatin yu re psting is prfessinal and apprpriate t be shared nline. Ensure yu have read and are cnfident in abiding by yur Trust s Scial Media plicy. Try t make yur cntent as visual as pssible by uplading phts and vides whenever pssible. Yu can als use websites such as t create scial media graphics. Include links t yur nline vacancies in yur psts s that fllwers can reach access them at the click f a buttn. If yu are using a recruitment specific scial media accunt, ask yur Cmmunicatins team t share yur psts n Trust wide scial media t ensure the cntent reaches as many peple as pssible. Dn t pst reccurring cntent. Make sure yu refresh yur psts and use new images and graphics whenever pssible. Try t pst ther cntent as well as jb vacancies (see examples n next page). Anything that sells yur Trust is relevant! Fllw the ther scial media accunts linked t yur Trust. Psitive cntent they pst can be shared n yur wn accunt t yur advantage. Be prepared t respnd t cmments and messages in a timely manner. Use ne scial media accunt t advertise anther (see examples n next page). Utilise the analytics tls available t yu t identify what wrks best fr each scial media platfrm yu are using. Bth Facebk and Twitter have analytics built int them which will tell yu which psts have been the mst successful, what days and times are the mst ppular and wh yur demgraphics are, amngst many ther insights. 23

10 Set up Ggle Analytics t review hw successful yur scial media is. Ggle Analytics has the ability t tell yu where traffic t yur website cmes frm. Yu can access mre infrmatin n this, including tutrials at: 24

11 Example 4: Bank Registered Nurse Recruitment Leaflet. 25

12 Case Study 4: Bank Optin fr Successful Candidates. At STHK we identified that we were turning away successful candidates frm the Trust simply because we may nt have a substantive pst fr them. We felt it was crucial t let these candidates knw that they culd instead jin the bank and identified that this cnversatin wuld be best had at interview. We simply intrduced tw questins t ur interview paperwrk, ne fr the candidate t identify whether they wuld like t be cnsidered fr a bank psitin and ne fr the interview panel.t identify whether the candidate is suitable fr a bank psitin. Please see belw Mandatry Questins (nt t be scred) The rle is subject t Prfessinal Registratin. D yu have any current restrictins n yur Prfessinal Registratin r any impending investigatins that we need t be aware f? Yes / N Punctuality, attendance & flexibility are essential t the psitin. Are there any issues which wuld impact n yur ability t fulfil the duties f the rle? If there are any gaps in emplyment nt explained n NHS Jbs Applicatin frm, please explain. Yes / N If the rle is subject t a DBS check, are yu satisfied that yu have declared any warning, reprimand, cautin r cnvictin giving details r dates and if nt, please will yu prvide infrmatin t the panel tday? Yes / N If yu are successful at interview but are nt selected fr this particular vacancy, wuld yu like t be cnsidered fr bank wrk? Yes / N Details: Scres Did the applicant achieve an verall 2 r 3 scre in all f the questins? Yes / N Ttal Scre: / If this candidate is appintable (achieved an verall scre f 2 r 3 in all questins) but hasn t been selected fr this vacancy, wuld yu cnsider the candidate suitable fr bank wrk? Yes/N 26

13 Template 2: External Bank Welcme Pack. This may nt differ very much frm the welcme pack yu may want t create fr internal staff (see page 11). Hwever, there will be sme extra infrmatin necessary t ensure new starters have everything they need t start wrking bank shifts as sn as pssible. Welcme message Temprary Staffing pening hurs and cntact details Out f Hurs cntact infrmatin Bank Wrker Terms and Cnditins Relevant plicies and prcedures Emplyee Online user guide and infrmatin n hw t re-set passwrd Payrll infrmatin (cut-ff times fr weekly pay etc.) Hw t access payslips Unifrm requirements and hw t rder Shift cancellatins ID badges Unavailability and requesting annual leave Training infrmatin - What are the minimum requirements? - What is the prcess if these are nt met? - What ther training is available? - Hw t bk training Links t scial media pages/grups Training and develpment pprtunities and hw t access these List f FAQ s 27

14 Example 4: Thank Yu Thursday Scial Media Psts. It s imprtant t remember that the hard wrk f bank staff may ften g unrecgnised in the absence f a direct line manager and smetimes a simple Thank Yu can g a lng way. Make sure yur bank staff knw that their effrts are appreciated by psting n scial media regularly t acknwledge this. Yu culd als link in with service managers t identify individuals wh have delivered particularly amazing care and create psts t thank them specifically. 28

15 Template 3: Inactive Bank RGN Letter At St Helens and Knwsley Teaching Hspitals NHS Trust we are always striving t deliver five star patient care and lking at hw we can imprve and develp practices t help us achieve this. In rder t ensure we are prviding a high quality persnalised service we need a team f dedicated registered nurses t supprt wards and departments via the trust bank. We value the hard wrk and effrts f all f ur bank staff and realise hw imprtant yu are in maintaining the delivery f safe and high standard care t ur patients. The Staffing Slutins department are cntinuusly wrking t imprve the bank experience and we have sme exciting develpments due t be intrduced in 2018! Hwever, we have nticed that yu haven t wrked via the STHK bank in a while and we wanted t let yu knw why yu shuld cnsider cming back n bard: TRUE weekly pay Additinal annual leave 24 hur self-bking system Emplyee Online app Opprtunity t gain experience acrss a wide variety f clinical areas A supprtive and dedicated Staffing Slutins team n-hand 7 days per week Enhanced pay fr unscial hurs Please nte that if yu hld a substantive pst at anther NHS Trust, we can align yur bank pay t yur substantive increment n prvisin f yur mst recent NHS payslip as evidence f this. Alignments will be as fllws: We d als like t let yu knw that there are nw bank shifts available at new services such as Newtn Intermediate Care Unit based at Newtn Cmmunity Hspital, WA12 8RB. This is a 30 bed nurse led unit supprting patients wh require n-ging assessment fcussed n rehabilitatin. The team at Newtn are happy t ffer supernumerary shifts t thse individuals wh have nt wrked in the service befre and the Staffing Slutins team can prvide yu with mre infrmatin n this. We wuld be extremely pleased t hear yu wuld like t cntinue wrking via the STHK Bank and if this is yur decisin yu d simply just need t let us knw. Our Staffing Slutins team will re-set yur Emplyee Online passwrd s that yu are able t lg n t the self-bking system and chse a shift r tw which is cnvenient fr yu. We can als answer any further queries yu might have relating t bank wrk. Staffing Slutins Cntact Details staffing.slutins@sthk.nhs.uk Tel: If yu d nt wish t cntinue wrking via the trust bank we d still really like t hear any feedback yu might have s please dn t hesitate t get in tuch and let us knw what yur reasns are fr this. Unfrtunately, if we dn t hear frm yu at all befre 30 th April 2018 we will assume yu wuld like yur bank cntract t be terminated and yu wuld then need t re-apply as an external candidate shuld yu ever wish t re-jin the STHK bank in the future. STHK Bank Pst Band 5 ( 22, , 746) Other NHS Substantive Pay Alignment Pst Band 5 Increment will be matched exactly Band 6 ( 26, , Increment will be matched 746) exactly t aligning Band 5 pint Band 6 ( 29, 626 +) Increment will be the tp f Band 5 ( 28, 746) Band 7 and abve Increment will be the tp f Band 5 ( 28, 746) We lk frward t hearing frm yu at yur earliest cnvenience. Best Wishes Ria Wardley Staffing Slutins Team Leader 29

16 Example 6: Cmmunicatin t imprve fill rate. Regular cmmunicatin is key t building an nline bank cmmunity and it s als vital that scial media sites are mnitred cntinuusly with a member f the team n hand t reply t cmments and messages prmptly and efficiently. TIP: At STHK we identified certain clinical areas which have a lw bank fill rate. We have created department prfiles t prvide bank staff with mre infrmatin n these wards and what bank staff can expect frm shifts within these services. After these were psted n scial media, it was lvely t see staff wh have wrked n these wards cmment with psitive messages t encurage thers t d the same! 30

17 31