Gazprom Marketing and Trading Retail

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1 Gazprom Marketing and Trading Retail Gazprom Marketing and Trading Retail (GM&TR) is the energy retail subsidiary of Gazprom Marketing & Trading (GM&T), a 100% subsidiary of OAO Gazprom, the leading global energy company. GM&TR is a multi-commodity provider, delivering reliable services to downstream markets, committed to providing competitively priced energy products with the greatest level of efficiency and convenience for its customers. GM&TR is registered in the UK and based in Manchester from where it retails energy commodities worldwide. Our aim is to be the leading global energy retail company.

2 In 2006 GM&T developed a Retail subsidiary (GM&TR) to use its considerable expertise within the gas supply chain and begin delivery of gas to end consumers in order to compliment its wholesale activity. This retail activity was extended to power in late UK Retail Business Focused on customers GM&T entered the UK retail market during 2006 with the purchase of Pennine Natural Gas Ltd. a dedicated supplier and a sound base from which to create a retail brand that responds to customer needs and capitalises on GM&T s strength as a global gas player. Our people have many years experience in the energy retail sector and will ensure that our customers receive the first class service and products they deserve from a market leader. In 2009, the same retail proposition was extended to power, with power retail focussing on both half hourly and non half hourly business customers. Flexibility and Technology to save you money Our purpose built billing systems are flexible and support multi-site customers as well as individual sites. Proven technology, combined with competitive prices and backing from the world s largest gas company, has created a customer focused value proposition to allow our customers to save time and money. We have the desire, ability, scale and expertise, and we are undertaking investments, that will allow us to create an energy supply business with a significant market share for decades to come. GM&TR is committed to the development of a pan-european retail energy business, building market share by meeting our customers aspirations. We expect our growth to be organic, taking on customers as we develop the products and services that meet their needs. We are determined to bring our customers competitive prices, product innovation and first-rate service. Our aim is to make our customers energy supply experience one that drives forward their company goals. So what are our credentials? GM&T and GM&TR have the support of their parent company OAO Gazprom which has been providing secure gas deliveries to more than 20 countries for over 30 years. Around 24% of all gas imports in Europe are sourced from Gazprom, which owns 17% of the world s proven gas reserves. Over the last five years Gazprom has increased the total annual gas output by an amount that is comparable to overall consumption of a country the size of Argentina. This business growth underlines Gazprom s commitment to investment in delivery and meeting its contractual obligations. Investment for the customers future Gazprom is the owner and operator of significant gas pipeline networks (almost km of pipelines) where it is investing a portion of its huge capex budget of 24 billion dollars earmarked for This investment goes to enhance the reliability of current networks and to build new pipelines such as the Northern European Gas Pipeline (Nord Stream) and South Stream to supply gas from the Russian Unified Gas Transportation System to export markets. To find out more about how we can work with you please call +44 (0) Alternatively enquiries@gazprom-mt.com Gazprom Marketing & Trading Retail Ltd. Bauhaus, 27 Quay Street, Manchester M3 3GY Tel: +44 (0) Fax: +44 (0) Web:

3 Our Products and Services As a customer of GM&T Retail you are safe in the knowledge that you are being supplied by the world s largest gas company who have been delivering secure supplies of gas into Europe for over 30 years.

4 We aim to provide you with the best service. Our reputation and business is built on this as well as competitive pricing, value added products, innovative and tailored products to meet your requirements. Our Products and Services include: Fixed price short and long term energy contracts UK, Ireland, France, Benelux energy contracts A range of green power products Flexible purchasing contracts Index linked contract Consortium purchasing baskets Tailored billing solutions Site works project management Electronic billing Online energy services Automated meter reading (AMR) & Smart meter installation Carbon management. Supplier of the year To find out more about how we can work with you please call +44 (0) Alternatively enquiries@gazprom-mt.com Gazprom Marketing & Trading Retail Ltd. Bauhaus, 27 Quay Street, Manchester M3 3GY Tel: +44 (0) Fax: +44 (0) Web:

5 Gas & Power Flexible Purchasing It s all about timing GM&T Retail s flexible products provide you with access to the wholesale market allowing you to decide when and how you purchase your energy throughout the contract period and potentially benefit with lower gas, electricity and carbon costs.

6 Gas & Power Flexible Purchasing Highlights of flexible purchasing: Flexible purchasing allows you to track market prices and choose when to transact your energy Access to real time pricing in the short-term and long-term markets A fully transparent product Direct access to our Retail Traders. What we offer you: GM&T Retail will agree terms as you would with a normal supply contract Transport and Network costs are passed through as charged We will agree a management fee with you along with any balancing and shape costs You can purchase some or all of your energy over a number of tranches across years, seasons, quarters and months, within months at live market prices Unfix transactions You can purchase some or all of your energy using various indexes M-1, Heren/LEBA Day-Ahead and Balance of Month Indexes We can provide you with up-to-the-minute, expert market information to help you with your purchasing decision Clear accurate invoicing You will receive an invoice each month Our invoices will arrive on time, and will be accurate and transparent Transportation and Network costs and all other passthrough costs will be clearly detailed on the invoice. To find out more about how we can work with you please call +44 (0) Alternatively enquiries@gazprom-mt.com Gazprom Marketing & Trading Retail Ltd. Bauhaus, 27 Quay Street, Manchester M3 3GY Tel: +44 (0) Fax: +44 (0) Web:

7 Online services It s all about technology. GM&TR are always trying to deliver the best in service systems. Our Automated Meter Reading (AMR) and Smart Meter service provides access to half hourly, hourly, daily, weekly or monthly data, allowing you to analyse and understand your energy usage throughout any period.

8 It s all about technology. GM&TR are always trying to deliver the best in service systems. Invoiced Data As a GM&TR client you have secure access to historical data and invoices online. Copy or urgent invoices can be accessed at your convenience by simply logging on to our web page. How does it work? We provide you with a log on and password You log in securely to see your data Click on invoices and you will see a PDF of your invoice Print it or download it for your records. This also works for meter reads Log in Click on readings to see your historical data Graphing facilities available to see your usage Links to carbon usage to determine your carbon footprint. AMR and Smart Meter Data GM&T Retail is able to offer Automated Meter Reading and Smart Metering to any new or existing customer. Our service will provide reads on a timely basis from half hourly to six monthly. This will allow you to better manage your energy usage and track your carbon footprint. What we offer: Nationwide Service Installation Maintenance Real Time Reads. To find out more about how we can work with you please call +44 (0) Alternatively enquiries@gazprom-mt.com Gazprom Marketing & Trading Retail Ltd. Bauhaus, 27 Quay Street, Manchester M3 3GY Tel: +44 (0) Fax: +44 (0) Web:

9 Intelligent Metering Measurement is Management Smart Metering and Automated Meter Reading (AMR) is the term giving to the system that provides meter reading data electronically via various communications channels. This limits the requirement for pedestrian reads and can give better granularity of consumption. Smart Metering and AMR is GM&TR s preferred method of meter reading and is currently being rolled out across our portfolio of customers.

10 As part of our energy supply contracts our customers may be eligible for Smart Metering and AMR at no extra cost. GM&TR has recognised the importance of accurate data and have taken the move to install intelligent metering across our portfolio to benefit both our customers and the services we can provide them. Intelligent metering has become an important contributor to all utilities within the UK industrial and commercial (I&C) market. Gas Automated Meter Reading is still in its infancy compared to its counterpart in the power market. Although the aim of collecting data remotely is ultimately the end goal, the means by which they get there is very different. Smart metering usually involves the exchange of the in situ meter whereas gas requires the fiscal meter to be adapted to allow connection of an external data logger. Our Products By using Global System for Mobile Communications (GSM) technology metering data is transmitted from the meter point directly to us. Essentially it s a mobile phone SIM card housed within the electricity meter. The transmission of data is similar in gas; however the SIM card is housed in a separate logger which connects to the actual meter. Once installed the equipment is configured to generate and transmit one read a month for us to bill to. We can offer varying data packages dependant on customer requirements. This includes half hourly interval data delivered on a day plus one basis. Customer Benefits Accurate billing Ability to measure and manage energy Online data and reports of half hourly or daily consumption use Allows accurate apportionment of costs to profit or cost centres Improved forecasting and setting of utilities budgets Improved visibility provides incentive for control methods Identifies control setting problems and consumption patterns Future supplier procurement and tariff optimisation benefits. By having AMR and Smart Metering installed through GM&TR customers can meet their legislative requirements for the Carbon Reduction Commitment Energy Efficiency Scheme by simply upgrading the level of data services they receive. For more information on this please crc_enquires@gazprom-mt.com To find out more about how we can work with you please call +44 (0) Alternatively enquiries@gazprom-mt.com Gazprom Marketing & Trading Retail Ltd. Bauhaus, 27 Quay Street, Manchester M3 3GY Tel: +44 (0) Fax: +44 (0) Web:

11 A greener source of electricity We are always looking to help our business customers reduce their impact on the environment.

12 We guarantee that the electricity supplied to you is generated from 100% green sources that are designated by Ofgem as renewable generation. We are always looking to help our business customers reduce their impact on the environment and have introduced our Levy Exempt Backed Electricity (LEB) product. Our LEB product guarantees that the electricity supplied to you is generated from 100% renewable sources as designated by Ofgem. These include wind, hydro, biomass and solar generation. You can be confident that your business is being supplied from certified sources. If the electricity you consume is generated from designated LEB sources, current legislation provides for HM Revenue & Customs to declare it exempt from the Government s Climate Change Levy (CCL). On your electricity bill, CCL is then replaced by a LEB charge thus making this a cost neutral, more environmentally friendly alternative. Please note that tax exemptions that you may benefit from through your supply of electricity such as de minimis, CCL and VAT - do not apply to the supply of LEB energy. To find out more about how we can work with you please call +44 (0) Alternatively enquiries@gazprom-mt.com Gazprom Marketing & Trading Retail Ltd. Bauhaus, 27 Quay Street, Manchester M3 3GY Tel: +44 (0) Fax: +44 (0) Web:

13 Carbon Management It s all about people. GM&T Retail have put in place a team of professionals to manage your carbon exposure by providing a single contact from initial generation to the supply and surrender at installation level.

14 Our innovative approach provides clients with the options available to minimise risk in this developing market. Global Carbon Management will become an integral part of your business The issue of Climate change is a major concern that has now been recognised by governments around the world. Actions that can be taken to reduce carbon emissions include energy reduction, expanding forests and changing our lifestyles. Governments are tackling this through policy and regulation which will have a significant affect on your business. European Union Emissions Trading Scheme The EU Emissions Trading Scheme is the largest multi-country green house gas trading scheme in the world and is based upon Cap-and-trade. The countries are committed to reduce green house gases by 8% from 1990 levels by the end of the Kyoto Protocol s first commitment period in EU leaders have endorsed an integrated approach to climate and energy policy and committed to transforming Europe into a highly energy-efficient, low carbon economy. A national allocation plan was implemented in which each installation in the scheme was granted a specific number of allowances. Installations unable to remain within their allocation have a choice between taking measures to reduce emissions, buy extra allowances or a combination of the two. Carbon Neutral Gas Customers of GM&T Retail can benefit by having their gas supplied knowing that part or all is carbon neutral and is being offset by good quality energy efficiency schemes that provide sustainable development in local communities around the world. When requesting a quote for gas just ask for it to be carbon neutral. Carbon Offsetting Certificate As part of our client s policy on carbon management you can purchase carbon offsetting certificates that have been certified from good quality sources just like our carbon neutral gas product. Ask us for a quote as part of your offsetting policy. To find out more about how we can work with you please call +44 (0) Alternatively enquiries@gazprom-mt.com Gazprom Marketing & Trading Retail Ltd. Bauhaus, 27 Quay Street, Manchester M3 3GY Tel: +44 (0) Fax: +44 (0) Web:

15 Site Works It s all about expertise Building new premises? Planning to enhance your gas or power requirements at existing premises? Frustrated at dealing with your current service providers? Looking for a fresh, innovative approach to dealing with Gas and Power Site Works?

16 If so, GM&T Retail s sister company, Gazprom Global Energy Solutions and their dedicated team of expert co-ordinators can assist you today with all your Site Works projects. Our services Gazprom Global Energy Solutions experienced and knowledgeable Site Works team are able to offer a total project management service for all commercial, industrial and domestic gas & power supply projects. We can offer you the following products/services: Installation and connection of new gas & power services including meter(s) and housing if required Installation of outlet pipe work Upgrading and relocation of existing gas services or meters Installation of new gas meters only Gas service/meter upgrade or disconnection Gas meter testing Gas pressure change. Gazprom Global Energy Solution winners of the Smart Meter Data Management & Solutions Award 2011 at the European Smart Metering Awards. Customer Benefits When you choose Gazprom Global Energy Solutions as your Site Works Co-ordinator, you will soon appreciate the direct benefits that our service provides Expert advice and support from our in-house personnel One point of contact from enquiry to completion Dedicated account management team with the largest Utility Infrastructure provider in the UK Full project management Competitive quotations. To find out more about how we can work with you please call +44 (0) Alternatively enquiries@gazprom-mt.com Gazprom Marketing & Trading Retail Ltd. Bauhaus, 27 Quay Street, Manchester M3 3GY Tel: +44 (0) Fax: +44 (0) Web: