Loyalty Rewards Program

Transcription

1 Loyalty Rewards Program Never Run Out of the Oils You Love with a dōterra membership there are 2 WAYS TO ORDER OILS LRP ORDER STANDARD ORDER receive a 25% receive a 25% wholesale discount wholesale discount receive 10-30% back in points additional discounts on popular products FREE product of the shipping back in points qualify to receive income *** Points can only be earned through LRP Orders. Regular & Standard Orders do not qualify. ***

2 What is the Loyalty Rewards Program? a ly auto-ship program - like ordering your favourite subscription box right to your doorstop earn product credits on each order that can be used towards purchases of dōterra products earn up to 30% back on purchases & 100% back in shipping costs i.e. free shipping earn free product each - avg of $244 in free oils per person per year it's free to join & free to leave, it's completely optional and you can cancel at any time you are not locked into an order buy what you want when you want WHAT IS... stay stocked up on your favourites PV point/product value or personal volume each product has been assigned a points value & a $ value LRP credits are based on the points value when you purchase dōterra products, your personal volume increases Product of the Month order 125PV by the 15th of the to get your free product is selected by dōterra each and announced on the 1st of the

3 How to Earn Points *how many points you earn depends on the size of your order & how long you've had a membership for* increasing your rewards level the longer you participate in the LRP the more points you can earn up to a total of 30% on your ly purchase LRP orders must exceed 50PV per per single order to earn points & increase your rewards level 30% 20%

4 How to Set Up LRP Log on to Fill your cart with product Enter your dōterra ID & Password Select Review Cart Under the shop tab select Create a New LRP Template Remember to select Save Changes every time you edit your cart Choose the date you want products to ship Your order is ready to ship on the date you chose want more help? check out these videos you are in control From to you can change: what product you order what day you place your order payment method shipping address If you set up an LRP order and never adjust it you will receive the same product on the same day every, charged to the same credit card & shipped to the same address You can make changes up to 24hrs before the date your LRP order is set to ship. No changes can be made after that time.

5 Shipping Reward Points you can receive up to 100% of your shipping dollars back in product points here's how: Earn Shipping Rewards Points (SRP) in 3 ways: placing any ONLINE* order - including a standard order of value of shipping costs back in SRP placing an LRP or enrollment order through member services of value of shipping costs back in SRP placing an ONLINE* LRP or enrollment order of value of shipping costs back in SRP any shipping method will qualify for SRP splurge on that overnight shipping! FYI an ONLINE or automated order is an order placed online through their back office that remains untouched by a customer service agent

6 How to Redeem LRP Points redeem by phone ( ) or online in a new shopping cart you will be prompted to process your order immediately fill your cart with oil goodies & select REVIEW CART choose your shipping option & select PROCESS ORDER NOW under the column USE POINTS, select the items and quantity you want to get for free keep your eyes peeled for that purple box on your doorstep a heads up on redeeming points for products you cannot save an order if you are using points & there are no refunds or exchanges on products paid for with points you can only purchase full PV products & you will not earn points on these purchases there is a redemption fee of $3 per 100 rewards points + applicable taxes & shipping & handling to redeem points you must be an LRP participant for 60 days before rewards points can be redeemed use your points to redeem oils they don't go as far when purchasing other products like supplements or skin care

7 LRP Nitty Gritty a.k.a.terms & Conditions what you need to know to make the most of the LRP After your first 60 days, your LRP % points will show up in your back office every your LRP points from the previous will appear after the 15th Minimum ly Loyalty Rewards order of 50 PV to earn product credits Orders with a minimum of 1 PV will maintain both Loyalty Reward level (%) and previously accrued points No maximum ly credit accumulation limit Product credits expire 12 s from the date of issue Product credits can be used to purchase full PV products only Product credits can be redeemed by phone ( ) or online in the new shopping cart Redemption orders have no PV A redemption fee of $3 per 100 points, applicable taxes, and shipping and handling charges will apply Must be an LRP participant for 60 days before credits can be redeemed All product credits and percentage will be immediately cancelled with LRP cancellation Product credits have no cash redemption value and are non-transferable Products purchased with LRP credits are not for resale Cancellation of LRP orders must take place over the telephone by calling Member Services at