What does it mean for me?

Transcription

1 What does it mean for me? The role of the consumer in our future energy system Antonia Dickman Head of Energy & Environment 1

2 A consumer perspective Aspirations for What our future do I energy want? system Responsibility for Who leading will make and it supporting happen? the transition What Role will of be Technology needed to & Innovation support it? What s Data & in it for Privacy me? 2

3 Aspirations for a more local future Consumers presented with 3 scenarios for the future UK energy system Renewable Communities Intercity Trading Big Power Preferred scenario Greater choice & responsibility at community level Vested interest in own energy provision - encourage efficient use Increased use of renewables more environmentally friendly Source: Ipsos MORI / Innovate UK Future Cities Dialogue,

4 Government held responsible for system transformation Citizens Suppliers Mainly responsible for ensuring appropriate changes are made to the UK energy system over next 40 years Government 54 Base: 2,441 British adults aged 15 and over, 2 nd -12 August

5 But trust to deliver change is low % trust to transform UK s energy system towards cleaner forms of energy National government Large energy companies 33% 24% 21% 10% 25% 18% 15% 12% Germany Norway UK France UK Germany Norway France Base: Adults aged 15+, interviewed face-to-face in Germany (1,001), UK (1,033), France (1,010), and by telephone in Norway (1,004), June Percentage of respondents answering Very much or Quite a bit to the question How much, if at all, do you trust the following institutions to transform the UK's energy system towards the use of cleaner forms of energy? 5

6 66% say they wish their life was more simple Ipsos MORI Your WSBL Source Ipsos MORI Global Trends Survey 6 6

7 Technology is recognised to be able to help Flexibility, convenience, control key motivations for getting a smart meter Being able to top up in different ways (33%) Being able to see how much energy I m using (26%) It s more convenient (14%) Seeing my energy account balance (11%) Pre-payment customers Being able to see how much energy I m using (34%) Not having to submit meter readings (31%) Accurate bills (17%) Credit customers Base: 2,015 smart meter customers / 469 PPM / 1,546 non-ppm Surveyed by telephone, Ipsos MORI/BEIS

8 Including to support network investment decisions Through sharing half-hourly consumption data Planning and efficiency benefits resonate but beware of messaging around bill savings And ensure: Clarity on role & remit of organisations seeking data Clear statement on value that data brings and how it will be applied Source: Ipsos MORI / Energy Networks Association,

9 As long as innovation meets key principles Key values from citizen discussions of urban futures Secure & reliable technology Data sharing can offer tailored services but needs to be secure Smart devices can encourage positive behaviour but allow nudges to be ignored Allow for individual choices Equality of access to services People should not be left out, meaning alternatives are needed for those less able to access tech/service Source: Ipsos MORI / Innovate UK Future Cities Dialogue,

10 A consumer perspective We want to feel more in control of our energy use in own homes & across country as a whole Smart meters recognised by consumers as a key part of this transition Some welcome tailoring & innovation opportunities offered by energy data But need to be clear, who wants to know & what s in it for me? 10

11 Thank you Any questions? Antonia Dickman