VOCATIONAL. WJEC LEVEL 1 / 2 AWARD in EVENT OPERATIONS A. SAMPLE ASSESSMENT MATERIALS - External

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1 VOCATIONAL WJEC LEVEL 1 / 2 AWARD in EVENT OPERATIONS A SAMPLE ASSESSMENT MATERIALS - External Teaching from 2017

2 WJEC LEVEL 1/2 AWARD IN EVENT OPERATIONS SPECIFICATION A England and Wales SAMPLE EXTERNAL ASSESSMENT UNIT 1: THE EVENTS INDUSTRY First award 2019

3 LEVEL 1/2 AWARD IN EVENT OPERATIONS Sample External Assessment 2 Examination paper The assessment method to be used for this unit is an online examination. For the purpose of this submission, the sample external assessment is accessible to Ofqual through this link: To assist in the accreditation process, screenshots of each page are included within this document.

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14 LEVEL 1/2 AWARD IN EVENT OPERATIONS Sample External Assessment 13 WJEC LEVEL 1/2 AWARD IN EVENT OPERATIONS SAMPLE EXTERNAL ASSESSMENT MARK SCHEME UNIT 1: THE EVENTS INDUSTRY In addition to a mark scheme, examiners will be supported by marking conferences and exemplar material

15 LEVEL 1/2 AWARD IN EVENT OPERATIONS Sample External Assessment 14 Question Answer Marks 1. Award 1 mark for each correct response to a maximum 3 marks. 3 (i) True (ii) False (iii) True 2. (a) Up to 2 marks available for description of one type of sport based event. 2 (b) 1 mark for stating one appropriate type of event. 1 further mark for a description of the event. Sample answer Competition (1) Volley ball on the beach (1). Up to 3 marks available for naming and describing an event. Award 1 mark for a correct type of event. Award 1 further mark for outline of the event. Award 1 further mark for a description of the event. Indicative content Fundraising Corporate Social Outdoor Indoor Sample answer Corporate (1) bonding session for new staff joining the company (1) could be held in a hotel, dinner and dance (1) Up to 6 marks available for re-ordering the stages. Award 1 mark for each correct stage given in the correct order. 6 NB The first stage has been completed for the candidate 1. List sales revenue e.g. from ticket sales (0 marks) 2. Calculate total sales revenue 3. List costs e.g. staffing 4. Calculate total costs 5. Deduct total costs from total sales revenue 6. Identify profit, loss or break even 7. Evaluate the financial performance of the event

16 LEVEL 1/2 AWARD IN EVENT OPERATIONS Sample External Assessment (a) 1 mark for stating Thistle Hotel as the most appropriate venue. 1 (b) (c) Up to 2 marks available for identifying key features. 1 mark for each key feature. Answers could include: Flexible meeting rooms (1) Theatre style seating (1) Unlimited fast free wifi (1) Up to 4 marks available for justification why the venue is suitable for the business event. Award 0 marks. No response or quality of response is not sufficient for a mark to be awarded. Level 1 Award 1-2 marks. Basic justification for choice of venue. Response has limited detail. Level 2 Award 3-4 marks. Detailed justification for venue choice. Response is considers both the need for accommodation and the business activities. 2 4 (d) Sample Level 1 answer The hotel has room to accommodate all the managers as it has a capacity for 200 and only 120 people will be attending. Sample Level 2 answer The hotel has room to accommodate all the managers as it has a capacity for 200 and only 120 people will be attending so there is plenty of space for the presentation and activities. The venue also has accommodation and sufficient rooms for everyone to stay. It has a city centre location so it will be easy for people to travel to. Up to 2 marks available for a description of equipment insurance. Award 1 mark for basic points. Award 2 marks for a description. Sample answers Covers damage. (1) Equipment insurance will cover costs in the event that the organisers damage equipment such as a laptop. (1) 2

17 LEVEL 1/2 AWARD IN EVENT OPERATIONS Sample External Assessment (e) (cont.) 6 marks available for description of planning activities. Up to 2 marks for each activity described. 1 mark for identifying the activity. 1 mark for description of the activity. Maximum of 4 marks if not applied to the scenario. Indicative content Identify resources required and availability Marketing Developing a communication strategy Setting aims and objectives Allocating roles and responsibilities Setting and working within a budget Risk assessment Administrative processes Sample answers Identify resources requires (1) such as laptop and overhead projector. (1) Allocate roles (1) such as who is going to greet people on arrival. (1) 6 5. (a) Up to 2 marks available per permission. 4 (b) Award 1 mark for identification of the permission. Award a further mark for description of the permission. Indicative content Access to the building Hours of operation Food licensing Entertainment Or any other reasonable response. Sample answers Access to the building (1) Permission from the head or caretaker to access the building outside of school hours. (2) Up to 6 marks available for an assessment of potential risks. Award 0 marks. No response or quality of response is not sufficient for a mark to be awarded. Level 1 Award 1-2 marks. Basic assessment of the risks. Response has limited detail of the risks. Few aspects are considered. Level 2 Award 3-4 marks. Detailed assessment of the risks. Response has some reasoning and some links to the scenario. Level 3 Award 5-6 marks. Clear and in-depth assessment of a range of potential risks. Response is justified and applied to the scenario. 6

18 LEVEL 1/2 AWARD IN EVENT OPERATIONS Sample External Assessment (b) (cont.) Indicative content Financial Environmental Technical Security Health and safety Legal (c) Sample Level 1 answer It has tickets which is good as it will restrict numbers. Sample Level 2 answer Having a ticket system is good as they are less likely to go over the capacity of the room. The recording is also good but the documentation does not record names and the tickets are photocopied so it makes it easy for people to make their own copy. The safety risks are low as there is an emergency exit. Sample Level 3 answer Having a ticket system means the numbers can be monitored which is good as they are less likely to go over the capacity of the room and risk not being insured. The recording of ticket sales is also good but the documentation does not record names so there is no way of finding out whether the ticket on the door belongs to the person it was sold to. The tickets are black and white so can be so can be photocopied so fraud is likely and the numbers could increase which is a safety risk to the room. The door is monitored for an hour however after that anyone can come and go meaning the room is a safety risk as anyone from outside could enter. Having the disco at the far end is the best location as the wires can all be hidden behind and this will mean it is less likely people will have an injury from wire exposure. Up to 4 marks available for explanation why promotion must be considered when planning the event. Award 0 marks. No response or quality of response is not sufficient for a mark to be awarded. Level 1 Award 1-2 marks. Basic explanation of why promotion needs to be considered in the planning. Response has limited detail and mainly descriptive. Level 2 Award 3-4 marks. Clear explanation of why promotion needs to be considered in the planning. Response has detail and reasoning. Sample Level 1 answer The promotional materials will let people know about the event. It might tell them when it takes places and cost so they can book a ticket. 4

19 LEVEL 1/2 AWARD IN EVENT OPERATIONS Sample External Assessment (c) (cont.) Sample Level 2 answer Promotional materials need to be planned so that people can be allocated roles and there is time to produce and position the materials. Planning promotional materials also helps make people aware of the event so it helps reach the target sales. If they promote the event in advance of the evening they are likely to attract more people and sell more tickets so they will make more money for the charity. 6. (a) Up to 6 marks available for completion of the booking form. Award 1 mark per correct response. Name: Ella Gilroy/E Gilroy (The name must either be as written or all in capitals). Date: 15/8/14 (any format acceptable but must include day, month and year). Start time: 9am/09:00 (must be in one of these formats). Finish time: 5pm/17:00 (must be in one of these formats). Full payment taken: No. Booking taken by: Jayne (candidate s own name acceptable). 6 (b) Up to 4 marks available for a description of how the hotel and event organiser may work together. Award 0 marks. No response or quality of response is not sufficient for a mark to be awarded. 4 Level 1 Award 1-2 marks. Basic description of how organisations work together in event operations. Response has limited detail, mainly listed. Level 2 Award 3-4 marks. Detailed description of how the hotel and event organiser might work together in event operations. Indicative content Security A wider range of facilities Help with promotion Catering Accept any suitable activity linked to the hotel and wedding fayre organiser Sample Level 1 answer The wedding fayre organiser can provide catering to save having to contact an outside caterer. The hotel can promote the event. Sample Level 2 answer The wedding fayre organiser will work with organisations that will want to exhibit at the fayre. The organiser will need to work with the hotel venue to arrange a suitable layout and get them to set tables in advance of the event. The hotel and organiser can produce joint promotional material. It can promote the fayre and the hotel as suitable wedding venue. The wedding fayre organiser associated with a hotel can offer different facilities such as catering and hospitality and security.

20 LEVEL 1/2 AWARD IN EVENT OPERATIONS Sample External Assessment (a) Award 1 mark for correct response selected. 1 An environmental (b) Up to 6 marks available for analysis of the effect weather could have on the fete. Award 0 marks. No response or quality of response is not sufficient for a mark to be awarded. Level 1 Award 1-2 marks. Basic analysis of the effect the weather could have on the summer fete. Response has limited detail, mainly listed. Level 2 Award 3-4 marks. Detailed analysis of the effect the weather could have on the summer fete. Response has clear reasoning and exemplification. Level 3 Award 5-6 marks. Clear and in-depth analysis of the effect the weather could have on the summer fete. More than one example given that is relevant to the scenario. Indicative content Poor attendance Abandonment Lack of food providers/sub-contractors attending Loss of profit Damage to the environment/field Sample Level 1 answer Less people will attend because it is raining. Sample Level 2 answer A summer fete is mainly outdoors so if it is raining less people will attend as they won t want to get wet. Sample Level 3 answer Weather can have positive and negative effects. A nice day could mean more people willing to attend but it could mean that people find other things to do like go to the seaside or do the gardening. If the weather is not good, like raining, then that probably means less people will attend because it is an outdoor event and people won t want to get wet. If the weather is really bad, they may even have to cancel it because some of the people running the stalls might not attend or the ground might be so wet it is dangerous. 6

21 LEVEL 1/2 AWARD IN EVENT OPERATIONS Sample External Assessment 20 (c) Up to 2 marks for a correct description of licence requirement. 1 mark for identifying the licence 1 mark for description of licence Indicative content Alcohol Noise Parking permit Or any other reasonable response. Sample Answers Alcohol (1) Licence to sell alcohol (2) 2 8. (a) Up to 2 marks available for explanation how the organisers can make sure tickets are secure. 2 (b) Award 1 mark for a basic point stated Award additional mark for an explanation. Indicative content Keep stock locked up securely Design tickets so difficult to produce counterfeit ones Front of house security trained to check closely Sample Answers Add watermark to tickets (1) so that it is harder to counterfeit and easy to check (1). Up to 6 marks available for explanation how organisers can make minimise overcrowding. Up to 3 marks for each explanation. Award 1 mark per suggestion. Award 2 nd mark for explanation. Award 3 rd mark for detail in reasoning. Indicative content Layout of the event area Timing of concerts / activities Adhering to regulations linked to numbers on site Secure fencing of the area Security staff to patrol to ensure no participants sneak in Parking provision off site Stagger transport to and from the venue Sample 3 mark answer Have different things going on at the same time (1) so splitting the number of people at each activity will mean there are fewer people in one area (1) so less likely that people get squashed (1). 6

22 LEVEL 1/2 AWARD IN EVENT OPERATIONS Sample External Assessment (c) Up to 2 marks for each description of organisation role. 4 (d) Award 1 mark for the name of each organisation. Award 1 mark for description of organisations role. Indicative content Council: arrange for licences Insurance companies: insure the event Security: man the event/ensure compliance Police force: ensure compliance/enforce the law Health service; St Johns ambulance etc., assist with medical emergencies/issues Sample answer St John s Ambulance (1) would provide first aid at the event to anyone that was ill or had an accident (1). Up to 6 marks available for analysis of technical factors. Award 0 marks. No response or quality of response is not sufficient for a mark to be awarded. Level 1 Award 1-2 marks. Basic analysis of the technical factors that would affect the event. Response has limited detail, mainly listed. Level 2 Award 3-4 marks. Detailed analysis of the technical factors that would affect the event. Response has clear reasoning and exemplification. Level 3 Award 5-6 marks. Clear and in-depth analysis of the technical factors that would affect the event. More than one example given that is relevant to the scenario. Indicative content Sound interference Equipment for catering breaks down Music systems fail Health and safety systems fail e.g. Temporary toilet blocks Permissions/licences do not come through Sample Level 1 answer The music system could fail. Sample Level 2 answer If there were problems with the music system, people would be unhappy as they had come to listen to music. 6

23 LEVEL 1/2 AWARD IN EVENT OPERATIONS Sample External Assessment (d) (cont.) Sample Level 3 answer Probably the most important technical factor relates to music. This could be about the equipment the performers use or the sound system. People are attending a music festival for the music so any technical issue with providing that music will mean it isn t a success. Technical issues could also relate to any public address system. If the organisers had important messages to get out to the people and there was a problem, this could cause health and safety issues if people couldn t hear it. Technical issues could also be about internal communications. If the organisers couldn t get messages to security or security couldn t get messages to other people this could cause problems about safety to people at the event. 9. (a) Up to 2 marks available for description of insurance. Award 1 mark for identifying correct insurance. Award 2 marks for description. 2 (b) (c) Sample answers Public Liability insurance. (1) Public Liability insurance to cover injury in the event someone has an accident whilst at the concert (1) 4 marks available. 2 marks available for each question. Award 1 mark for a general question. Award 2 marks for question clearly focused to event organising and is easy to analyse. Sample answers How did you get here? (1) How long did you have to queue to buy your ticket? (2) 4 marks available for description of activities the organisers must carry out to comply with health and safety requirements. 2 marks available for each activity. Award 1 mark stating the activity. Award additional mark description of a compliant activity. Indicative content e.g. Floor area Emergency exits Wires Stage sets Accept any Health and Safety potential risk. Sample answers Risk assessment (1) Carry out a risk assessment of the concert hall such as check emergency exits. (2) 4 4

24 LEVEL 1/2 AWARD IN EVENT OPERATIONS Sample External Assessment 23 Allocation of Assessment Criteria to Questions Question No LO1 LO2 LO3 LO4 LO5 Total AC1.1 AC1.2 AC1.3 AC2.1 AC2.2 AC2.3 AC3.1 AC3.2 AC3.3 AC4.1 AC4.2 AC4.3 AC5.1 AC5.2 AC (i) 1 1 (ii) 1 1 (iii) (a) 2 2 (b) (a) 1 1 (b) 2 2 (c) 4 4 (d) 2 2 (e) (a) 4 4 (b) 6 6 (c) (a) 6 6 (b) (a) 1 1 (b) 6 6 (c) (a) 2 2 (b) 6 6 (c) 4 4 (d) (a) 2 2 (b) 4 4 (c) 4 4 Total AC Total LO Range Total LO %LO WJEC Level 1/2 Award in Event Operations Unit 1 esam GH/