Speakers: Robert Onion, Circle Darren Smith, Emarat

Size: px
Start display at page:

Download "Speakers: Robert Onion, Circle Darren Smith, Emarat"

Transcription

1 Speakers: Robert Onion, Circle Darren Smith, Emarat

2 Franchising from Emarat Why choose Emarat? Circle and Emarat April 2009

3 Agenda Emarat Quick and the Dead Brand value Retail is detail Emarat development Franchising

4 About Emarat Federal Government Established in 1980 Operate retail, gas, aviation, bunkering 170 Stations in 6 Emirates Full non-fuel facilities 90 convenience shops 31 Bakeria / Café Arabicca 5 standalone shops established from 2001

5 Dubai, when Emarat was formed

6 Formerly EGPC

7 Dubai airport

8 Quick and the Dead! Why not? Most companies choose not to act: Culture Lack of information Don t work in this market Rarely is money the issue Step into the unknown Or start and do not complete!

9 Quick and the Dead! Why act? Build the Brand = sales Valuable real estate Utilize existing assets Building dry sales increases wet sales Augment costs Deter competition

10 Quick and the Dead! The options COCO, DODO Stick with fuel only Rent land Build and rent facilities to highest bidder Select partners e.g. Tyre Express Joint Ventures e.g. Fast track Franchise

11 Fast track

12 Brand value Redevelopment Sales Increase

13 Brand value Redevelopment Sales Increase (ID pole) DATE FUEL SALE C-STORE SALE BAKERIA SALE 1/2/ /2/ /2/ /2/ /2/ /2/ /2/ /2/ /2/ /2/ /2/ /2/ /2/ /2/ /2/ /2/ /2/ /2/

14 Promotions in C-Store

15 Complement your market! Differentiate your offer 5 star hotel apartments

16 Complement your market! Differentiate your offer

17 Complement your market! Differentiate your offer

18 Complement your market! Differentiate your offer Training and procedures What s missing?

19 Complement your market! Differentiate your offer

20 Complement your market! Differentiate your offer Stone baked pizza

21 Retail is detail Return on investment Who is your customer What does your customer want How do they shop and how often How much do they spend Which categories are your drivers How do you layout your shop

22 What is right for your business? Country - Circumstances - Budget Visit to Ireland 7-11 in Thailand Size, Spend Product purchase culture e.g. cigarettes Does it meet the needs of the majority Are you believable in a category Do some iconic things Lay your shop out to ease shopping

23 Emarat development Emarat shop

24 Emarat development Emarat Plus

25 Emarat development Freshplus

26 Emarat development Bakeria

27 Emarat development Café Arabicca Emarat s new coffee brand Designed to compete with the best names in the coffee business Created in July Café Arabicca outlets are now operational

28 Why is Emarat franchising now? Brands Strong systems Proven training systems Record of success Maximize existing assets Large infrastructure Maximize ROI from existing investments

29 thank you

30 The role of branding in successful franchising Circle and Emarat April o brand thinking

31 Franchise brands

32 What is a brand and why is it important? a promise a reason to come back a reason to choose

33 The business case Franchise owner Customer Franchisee

34 Emarat brand architecture

35 Emarat franchise brands

36 The Emarat business case A new revenue stream Grow reputation Expand portfolio ReputationExpand Revenue

37 The franchisee business case A ready-made brand Caché of working with Emarat Support: technical, sales, training, supply chain ROI Caché ROI -made Support Ready

38 Emarat / Circle Collaboration Emarat Business model Processes Franchise model Brand Circle Positioning Personality Design Guidelines

39 The audience Entrepreneurs Customers Suppliers Franchise brand Media Local International

40 Building a franchise brand Brand relevance Consistency Flexibility Service Product Language Culture Customisation

41 Freshplus opportunity

42 Freshplus positioning Premium Local ENOC International Value

43 The customer proposition: Why choose Freshplus? Relevance Value Experience it fits my lifestyle it fits my pocket I ll come back again

44 Brand management issues Remote Compliance Policing Corporate goals

45 Consistency Russia Tokyo USA Spain

46 Consistency U.S.A Japan Tokyo China Dubai USA Spain

47 Build in flexibility Promotions Local / cultural festivals Menus Create reasons not to deviate

48 Freshplus brand

49 quality expectations young family time poor Target customer

50 Freshplus personality Young Fresh Vibrant Modern

51 Freshplus design world

52 Freshplus

53 Summary Franchise owner Franchise brand Customer Franchisee

54 thank you