Pricing 2002, Worldspan L.P. All Rights Reserved.

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1 Pricing 2002, Worldspan L.P. All Rights Reserved.

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3 Table of Contents Introduction...1 Basic Pricing...2 Auto-Pricing Options...5 Stored Fare Quote (4PQ 4PQ*)...6 Custom Discount Pricing...8 Agent Assisted Pricing (AAP)...10 AAP Pricing Options...12 Baggage Allowance...14 Ticketing Fax Field...16 Change Ticketing Fax Line...18 Fare Savings Comparison Pricing Page i

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5 Basic Reservations Pricing Introduction Reference: HELP PRICE G The itinerary pricing (4P) and demand pricing functions (4P*) use the same fares routings as the fare quote process (4F). In addition, Worldspan applies fares rules for pricing. Pricing entries (4P and 4P*) generate a display of the fare for each PTC including a grand total and the fare calculation ladder. A Ticket record automatically generates for auto-priced PNRs when you issue the ticket from Worldspan. Use the 4P* to create a ticket record. You may create itineraries for purposes of quoting a price (4P). You must have names and a ticketing field to store a ticket record (4P*) Worldspan attempts to price a maximum of 16 flight segments including ARNKs and a maximum of 4 PTCs. There are multiple types of pricing: Auto pricing Agent assisted pricing Custom Discount pricing Manual pricing (RDP or WTI) Worldspan encodes the type of pricing on the ticket. This enables the airlines to issue debit memos to travel agents that incorrectly price a ticket or to track individual agents that are incorrectly pricing tickets. See INFO FCI to decode the Fare Construction Indicator that appears on the ticket Page 1

6 Pricing Basic Reservations Basic Pricing The basic pricing entry, 4P, generates a display of the fare, base, tax, and total for each PTC in the PNR; it allows for optional items in the entry to assist the programs in calculating the price. More than one can be used and entries can be made in any order. 4P - price the PNR without storing the fare. To view only. 4PQ - price the PNR and store the fare quote for reference. 4P* - price the PNR and store the fare in a ticket record. (a display added to any of the 4P entries causes the fare to store in a ticket record.) Example PNR: CREATED BY- MIA/UP GS CE 1804Z/06OCT 1.2FREEMAN/ROBERT/VANESSA*ADT/C07 1 UP 364Y 15OCT TH NASFLL SS2 1100A 1150A/O 2 UA 563Y 15OCT TH FLLORD SS2 1245P 238P/X 3 UA 835Y 20OCT TU ORDMIA SS2 1100A 253P/O 4 UP 255Y 20OCT TU MIANAS SS2 545P 630P/X P- 1.MIA TKG FAX-NOT PRICED FARE TYPE EX Page

7 Basic Reservations Pricing ENTRY: 4P Response: >4P( PNR PRICED ON 06OCT FOR TKTG ON 06OCT * PRICING RULES VALIDATING CARRIER DEFAULT UP * SURCHARGE APPLIED * ** 15OCT DEPARTURE DATE/ 15OCT IS LAST DATE TO TICKET * FARE MAY CHANGE UNLESS TICKETED * SALE INDICATOR- SITI BF USD TX USD TX USD TX USD TOTAL USD XT TAX US TAX BS TAX Y1*YUA*Y Y1/CH25 YUA Y1/CH TTL USD ADT NAS UP FLL Q UA CHI Q UA MIA Q UP NAS Q NUC END ROE1.00UP XT2.00XA 6.00XY3.00XF MIA3 CNN NAS UP FLL Q UA CHI Q UA MIA Q UP NAS Q NUC END ROE1.00UP XT2.00XA 6.00XY3.00XF MIA3 BAGGAGE ALLOWANCE 2PC The entry remains on the screen allowing use of the tab key or cursor controls to modify the entry or change it to a 4P* or 4PQ to store the fare quote. There are several lines of header information. The response records the date it priced the PNR Advises when including the airport and other Surcharges. The amounts are specified in the fare ladder Page 3

8 Pricing Basic Reservations Provides the departure date for reference and displays the LAST DATE TO TICKET as a reminder fares are subject to change. Pricing and ticketing uses the SALE INDICATOR to determine how to apply taxes. SITI-indicates the sale and ticketing both take place in the same country location. See HELP SITI for other sale indicators. The next line indicates the currency. BF- BASE FARE, TX are the various taxes. The next line specifies which taxes. In this example, there are three taxes, the XT tax, the US tax, and the Bahamian tax. The 001 indicates that there is one person (PTC) in the PNR that this fare applies to. On the right-hand side, are the FARE BASIS codes that apply. In this case, one person, the ADULT has different fare basis codes than the other, the child. The totals for the Base, Taxes and Grand Totals are next. The fare ladders come next. ADT identifies the first PTC breakdown. CNN identifies the second. In this example, Worldspan used NUC or neutral unit currency to calculate the fare. The ROE or rate of exchange follows. The baggage allowance is indicated on the last line. Page

9 Basic Reservations Pricing Auto-Pricing Options Reference: HELP 4POPT Auto-pricing options assist in pricing and still display the AUTO- PRICED indicator in the Ticketing Fax line. (Note: The ticketing fax line determines the indicator on the actual ticket, which allows for tracking of agents and debit memos to travel agencies. Most airline itineraries are of a simple nature and therefore, PNRs should autoprice without any assistance.) The following information is listed for reference and pricing background information only. This list includes only the more common options; it is not intended to provide every possible option. Use HELP and INFO for full details on these items. 4PELIT (E plus the currency desired) = Equivalent amount, it gives the fare including tax and total in the currency requested. 4PFNA (FNA) = F Plus Fare Type; price using fares not requiring an Advance purchase. 4PFNP (FNP) = price using fares that do not have penalties. 4PN1.1 (Name select) = price only the names/items requested. 4PS1/4(Segment select) = price only the itinerary segments requested. 4PMXE30(FBC) = price using fare basis code (FBC) specified (Must be current published fare; all rules must be met). The pricing process prices the most of PNRs automatically. When the pricing process fails you receive an error response. You can find pricing error responses in INFO ERR plus the error number. This details why the error occurred and how to correct it. (Example INFO ERR 132). If the error cannot be corrected and you want to price the PNR at that fare, you have the following options for pricing the PNR: AAP (Agent Assisted Pricing). RDP (Rate Desk Pricing). WTI (World Ticket Image pricing) 1002 Page 5

10 Pricing Basic Reservations Stored Fare Quote (4PQ 4PQ*) Reference: HELP 4PQ 4PQ documents the PNR with a fare quote, the agent sine and city code. It does NOT store a fare in the ticket record. You can create the stored fare quote: From an auto-price entry From a ticket record When manually pricing (RDP or WTI) a PNR By inserting the letter Q after the 4P in an agent assisted pricing entry. Example 4PQ PADT#S1-B06#FEX/AD75 There are two types of stored fare quotes A default stored fare quote A stored fare quote associated to a ticket record. The entry 4PQ stores the auto price. If a PNR is manually priced, the stored fare quote must be copied from the ticket record. The entry is then 4PQC. 4PQ is located below the Ticketing Fax line as a remark in the PNR. The stored fare quote remark includes the total PNR fare and a breakdown with fare basis code for each passenger type code. Enter *F or *FQ to view stored fare quote remarks. See HELP *PARTS for a complete list of entries to display parts of a PNR. Display more detailed information regarding the stored fare quote record including the fare calculation by entering 4*Q. With end transaction the previous information in a cancelled or replaced stored fare quote goes to history. Display history of stored fare quotes by entering *H$ or *HT Page

11 Basic Reservations Pricing At documentation (4T) the ticket record is compared to: An existing associated stored fare quote or An existing default stored fare quote If they are the same, the ticket is produced. If they are different the following mismatch response is issued: CURRENT FARE DOES NOT MATCH QUOTED FARE-ENTER 4PQ OR 4PQC The only time this should be encountered is if there has been a fare change since the fare was quoted. Reprice the PNR (4P*), and then enter 4PQ to update the stored fare and/or the ticket record Page 7

12 Pricing Basic Reservations Custom Discount Pricing Reference: HELP CUSTOM Custom Discount Pricing provides a means of applying discounts off a base or total fare ticket with either a percentage or a dollar amount discount (percentage and dollar amount $ ). One of the following fare type codes must be used in the entry FNL, FEX, and FIT. The custom pricing indicator for percentage discount is /-; a dollar sign ($) indicates a flat monetary discount. The dollar or percentage amount is discounted off the base fare, unless the total fare is indicated. Worldspan does not perform edits on discounts and/or ticket designators. Entry 4P*FEX/-10/SR10 4P*FEX/-$100/SR10 4P*FEX/-$T100/SR10 4P*FEX/-$P10/SR10 Explanation 10% off base fare w/ ticket designator $100 off base fare w/ ticket designator $100 off total fare w/ ticket designator $10 plus up w/ ticket designator NOTES Airlines have the capability to file fares with ticket designators enabling these fares to auto-price when the specified PTC is used. The /- is required for custom discount pricing. The ticket designator is optional. The combination of fare basis code and ticket designator may not exceed 13 characters if all information is to fit into the ticket fare basis/ticket designator box. Page

13 Basic Reservations Pricing The dollar sign ($) does not represent the currency of U.S. dollars; it is used only to indicate the amount following is a monetary sum. A discount of Italian Lira is priced: 4PFEX/-$100000/Ticket Designator. When using custom discount, the ticketing fax line and ticket show manual pricing Page 9

14 Pricing Basic Reservations Agent Assisted Pricing (AAP) Reference: HELP 4P-OPT The function identifier for Agent Assisted Pricing (AAP) is 4P-. The fare is stored in the ticket record by adding a display (*), 4P*-. AAP directs Worldspan to manually override auto-pricing using desired fare construction; the segments are either being grouped or separated. As with auto-pricing, Worldspan searches for the lowest applicable fare for each trip. Unless the option to override the rules is used (#NR or #NRV), Worldspan validates the rules of the fare. It is the responsibility of the agent pricing the reservation to determine if the passenger is eligible for the selected option. AAP allows the ability to: Specify a tax amount to be applied Specify a turnaround point for an international trip Separate connecting segments for point-to-point fares Override system connection determination Specify base fare only Specify departure tax only Price fares which are inhibited from auto-pricing (designated with an asterisk (*) in the fares display) Specify a ticketing date Specify a fare basis code Calculate the equivalent amount due in the currency of the country in which the ticket is purchased. Indicate a specific discount or promotional coupon The examples in this section use the basic pricing function identifier 4P-, which is used for viewing the fare without attaching a ticket record to the PNR. All of the entries work equally well using 4P*-, which attaches the ticket record. Page

15 Basic Reservations Pricing Use AAP when pricing up to and including 4 passenger type codes (PTC), 16 segments, including ARNKs, for no more than 9 trips. A trip is one or more segments with the same Fare Basis Code. Fare basis codes in the first position are used in pricing the first PTC. Fare basis codes in the second position are used in pricing the second PTC etc. The FBC must be a valid published fare to use AAP. If it is not, use RDP or WTI. If the same FBC is to be used for more than one segment you can combine those segments into a single item. The pricing process does not use fares that are inhibited from auto-pricing unless the full fare basis code entry is used. An end item # separator is used to: If it becomes necessary to use full fare basis code pricing on any portion of the PNR complete FBCs must be used for all segments of the PNR. The pricing process accepts a full two lines of information in your entry format. See INFO AAP and INFO PRICE. Agent Assisted Pricing Symbols Symbol Explanation Example ** Trip separator 4P-S1/4**S2/3 * 2 fare basis codes 2 PTCs 4P-PADT/CNNXS1- YWX*YWCHX / Separate segments Separate PTCs 4P-S1/3 4P-PADT/CNN # Separate PTCs from 4P-PADT#S1/2-BWE77 trips # Multiple fare basis 4P-PADT#S1-MXR7#S3-MWR7 codes in the same trip # Override fare type 4P-PADT#S1/2-YWIT#FIT # Separate optional entry 4P-PADT#S1/2-BWE77#NR 1002 Page 11

16 Pricing Basic Reservations AAP Pricing Options References: INFO 4P-OPT INFO 4P-REF HELP 4P-TAX These options apply to agent assisted pricing options (4P-, 4P*-). These mark the PNR as manually priced. Entry 4P-S1/4**S2/3 4P-PADT#S1/4-BE140**S2/3- BNE140 4P-PADT#S1-BWE140#S4- BXE140**S2/3-BNE140 4P-J 4P-JS1/3 4P-PADT#JS1-BWE140#S3- BNWE140 Explanation Combination of fares using segment select Using PTC/segment select/fare basis codes Different fare basis codes-same round trip and trip within a trip Open jaws auto-priceable PNR Using segment select Using fare basis codes Segment select Pricing System Overrides Entry 4P-S1 A1 4P-X2 4P-S1/3**S5#FEX 4P-S1/3#T21JUN 4P-S1/2#EUSD Explanation International turnaround Point Connection Point Fare Type Ticketing Date Equivalent Amount NOTE: Fare type and ticketing date overrides must appear at the end of the entry. Page

17 Basic Reservations Pricing Tax Overrides Entry 4P-B or 4P-B S1/3 or 4PB-PADT#S1/3-YN 4P-D or 4P-DS1/3 or 4PD-PADT#S1/3-YHE60 4P-PADT11.11/CNN4.23 -or- 4P-PADT11.11/CNN4.23#S1/3 -or- 4P-PADT11.11/CNN4.23#S1/3-YW*YW/CH25 Explanation Base Fare Only Departure Tax Only Specific Tax Amount Tour Number Entry 4P*-PADT#S1/7-V#FIT ITIT3DLGE43 4P*-PADT#S1/7-V#ITIT3DLGE43#FIT Explanation IT Number Inclusive IT Fare 1002 Page 13

18 Pricing Basic Reservations Baggage Allowance References: HELP BAGAAP HELP 4P-G Override PTC in the name field Use this option when you need to calculate the baggage allowance based on the PTC in the agent assist entry rather than the PTC in the name field: If one or more PTCs are in the name field, use a different PTC for the calculation of baggage allowance specify as follows: 4P-PADT/CNN/INF#GEMI/EMI/INF 4P- = agent assisted pricing identifier G = baggage allowance identifier EMI = passenger type code use for calculation Override system calculated baggage allowance Use this option to override Worldspan calculated baggage allowance. You can use it with segment select, or PTC select, or both. This entry overrides Worldspan calculated allowance by using 30K for all segments and all PTCs in a PNR. Example of all segments/all PTCs ENTRY: 4P-G*30K Baggage allowance Mandatory asterisk (*) Baggage allowance identifier Agent Assisted Pricing identifier Page

19 Basic Reservations Pricing Notes Worldspan automatically calculates the standard baggage allowance. The two options cannot be combined with each other. Each option can be combined with other Agent Assisted Pricing (AAP) options. When segment select is used, Worldspan calculates and applies the baggage allowance at the specified amounts for those segments selected. Standard amounts apply to the remaining segments. If you specify PTC select, Worldspan calculates and applies the baggage allowance for the specified PTCs. Standard amounts apply to the remaining PTCs. The PTC override option is not applicable with SecuRate or private fares. When using the PTC override option, if there is no information in the baggage allowance database for the PTC specified in the entry, Worldspan defaults to the allowance of the ADT passenger type code Page 15

20 Pricing Basic Reservations Ticketing Fax Field The Ticketing Fax appears in all PNRs with an active ticketing field: TAW, TAX, and TAM, etc. Two days prior to the ticketing field date, PNRs that do not auto-price are sent to Q19 for manual intervention. (AAP or RDP or WTI) The following remarks can appear in the ticketing fax field of the PNR. These remarks describe the current pricing status. AGENT ASSISTED PRICED AUTO-PRICED AWAITING PRICE VERIFICATION Itinerary was priced with an agent assisted pricing option. Auto-priced using a 4P* entry on the date of ticketing. Auto-pricing 4P* was attempted but PNR did not meet all the requirements or rules. On a PNR containing a future date in the ticketing field. Page

21 Basic Reservations Pricing AWAITING REPRICING MANUALLY PRICED NOT PRICED A change to the PTC, flight number, class of service, date of travel, status code, or ticketing date occurred to a PNR containing a ticket record. -or- Duplicate segments have been removed from the itinerary. -or- Schedule Change processing has changed the itinerary. -or- Wait list confirmation has changed the itinerary. The PNR was manually priced using 1. Custom discount pricing 2. Rate Desk Pricing (RDP) 3. World Ticket Image (WTI) or the ticket record was: a. Verified 4/AOK b. Modified 4/@R No ticket record exist or ticketing time limit exists (8TL30) 1002 Page 17

22 Pricing Basic Reservations Change Ticketing Fax Line Reference: HELP 4/AOK When a change is made to the PNR the TKG FAX LINE of the affected ticket record is put in an AWAITING REPRICING status. Following are examples when significant changes are made to a PNR Class of service change Change in passenger type code Adding segments Cancelled segment Replacement of segments number of segments increased Ticketing field Form of payment (FOP) added or changed Significant changes to the ticketing field include changes made to the date, validating carrier, custom pricing, fare type, ticket designator and invalidates ticket records. Changes made to the type of ticketing (i.e., TAW to TAX) or the category are not significant and do not invalidate ticket records. If the form of payment (FOP) is added or changed, Worldspan checks to see if there is a ticket record attached. If it is and the FOP is not valid for fare, the ticket records are invalidated at end transaction. Verification Verification entries are used to re-price a PNR whose previously entered fare is still applicable. To re-validate a ticket record enter: ENTRY: 4/AOK Page

23 Basic Reservations Pricing The following edits are made when an attempt is made to reinstate a ticket record that indicates AWAITNG REPRICING with a 4/AOK. Form of payment verification Segment verification PTC verification Ticketing date verification NOTE: The TKT FAX line and the FCI indicator on the ticket show MANUALLY PRICED. Fare Savings Comparison Pricing Reference: HELP 4P.Y The fares savings comparison entry obtains a fare and displays a calculation of a different class of service than in the ticket record of the PNR for cost comparison. NOTES If a PNR is priced using the cost comparison entry, Worldspan calculates the difference in fare even if the class of service is the same (e.g., Y / Y06). The comparison pricing/cost savings entry is only valid with the itinerary pricing, 4P function identifier. This entry is not allowed in connection with a demand pricing entry, 4P*, or any form of ticketing entry. If segment select is requested for one segment on a round trip pre-priced fare, a pricing display results as long as the one way trip is auto-priceable, but the BOOKED CLASS and the INPUT CLASS/DIFFERENCE lines display UNA CALC CLASS/SERVICE DIFF NBR SEGMENT N/EQ SEGMENTS NOT EQUAL (i.e., unable to calculate class of service difference or number of segments not equal to the number prepriced) Page 19

24 Pricing Basic Reservations If more than one fare basis exist for the class entered, the difference for each is displayed. Example PNR KX- E7FLYL CREATED BY- CRC/KX RC CE 1925Z/28OCT98 1.1JONES/BARRY*ADT 1 KX 108Q 01NOV SU GCMMIA HK1 645P 805P/O 2 KX 103Q 10NOV TU MIAGCM HK1 1050A 1215P/O P- 1.CRC DKDK 2.CRC DHDH T- 1.TAW/00/28OCT TKG FAX-AUTO PRICED FARE TYPE EX FQ- 4PQ FARE QUOTED 28OCT FOR TKTG 28OCT BY AGT-CE/CRC ADT GCM KX MIA Q KX GCM Q NUC273.50END ROE1.00KX XT24.00US2.00XA6.00XY3.00XF MIA3 Compare the class booked Q with Y class ENTRY: 4P.Y Page

25 Basic Reservations Pricing >4P.Y( PNR PRICED ON 28OCT FOR TKTG ON 28OCT * PRICING RULES VALIDATING CARRIER DEFAULT KX * SURCHARGE APPLIED* ** 01NOV DEPARTURE DATE/ 01NOV IS LAST DATE TO TICKET * FARE MAY CHANGE UNLESS TICKETED * SALE INDICATOR- SITI BF USD TX USD TX USD TX USD TOTAL USD XT TAX SU TAX KY TAX Y TTL USD $$$ BOOKED CLASS/SERVICE **** Q $$$ INPUT CLASS **Y DIFFERENCE ADT GCM KX MIA Q KX GCM Q NUC365.00END ROE 1.00KX XT24.00US2.00XA6.00XY3.00XF MIA3 BAGGAGE ALLOWANCE 2PC PNR PRICED ON 28OCT FOR TKTG ON 28OCT * PRICING RULES VALIDATING CARRIER DEFAULT KX * SURCHARGE APPLIED * ** 01NOV DEPARTURE DATE/ 01NOV IS LAST DATE TO TICKET * FARE MAY CHANGE UNLESS TICKETED * SALE INDICATOR- SITI BF USD TX USD TX USD TX USD TOTAL XT TAX SU TAX KY TAX Y TTL USD $$$ BOOKED CLASS/SERVICE **** Q $$$ INPUT CLASS **Y DIFFERENCE ADT GCM KX MIA Q KX GCM Q NUC421.00END ROE 1.00KX XT24.00US2.00XA6.00XY3.00XF MIA3 BAGGAGE ALLOWANCE 2PC 1002 Page 21