Accelerate Your Digital Transformation with Guaranteed Fraud Skye Spear, VP of Sales & Partnerships

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2 Accelerate Your Digital Transformation with Guaranteed Fraud Skye Spear, VP of Sales & Partnerships

3 Guaranteed Fraud Protection For Ecommerce

4 Why Should You Listen To Us? 5,000+ Customers With nearly 4x the customer base of our closest competitors combined 190+ Countries Continued growth through North America, EMEA, APAC, South America and beyond 6 Continents Global reach on every populated continent in the world Largest and fastest growing brands in the world Jet/Walmart, 7 For All Mankind, Kylie Cosmetics, Quiksilver, and more

5 The Digital Transformation: A New Approach For Retailers

6 The Digital Transformation From merchant-centric to consumer centric 9.1% of retail sales through e-commerce 24% of e-commerce through mobile channel

7 The Rise of Digitally Native Brands $8 billion in 2017 online sales 2% of all online sales in the US 44.4% YTY growth (3x industry rate) 75 PIONEERS

8 Not Constrained by Old Thinking Channel-centric: e-commerce VS in-store rather than e-commerce AND in-store Doesn t understand that the experience is key to lifetime customer value Suffers from not invented here or not how we do it syndrome

9 Your Advantage: The Magento Customer Experience

10 Magento - Logistics Plan for the global world: 66% of frequent shoppers go cross border Know where your inventory is at all times: 83% of consumers think 2-day is fast Deliver consistent messaging across channels

11 Magento - TOUS 535 stores and 8 web sites Doubled conversion rate with 20% customer growth 40% of customers use multiple channels 14% BOPIS

12 Leverage Your Advantages in Customer Interaction

13 Digital Natives are built for the digital transformation Brick-and-Mortar Stores are a Beautiful Thing

14 Digital Natives are Built for the Digital Transformation Shoppers are more likely to convert in-store 2/3 Gen Z consumers prefer shopping in-store 52% Switch loyalty based on store experience

15 Brick-and-Mortar Stores: Satellite Warehouses 42% of Retailers plan to use brick-and-mortar stores to speed up delivery 90% of all Americans live within 15 miles of a Walmart

16 Buy-Online-Pickup-In-Store = Higher In-store Sales 40% of Retailers say they use BOPIS to increase in-store sales 63% of year olds & 75% of year olds & year olds make additional purchases when picking up in-store

17 Looking Through the Lens of Fraud Management

18 Fraud Teams Must be Equipped for Today s Realities Consumers habits and fraudsters techniques are constantly changing

19 Card-Not-Present Transactions BOPIS brings substantial fraud challenges 20% of consumers admit to stealing in self-checkout 11% overall return rate; 11% of those returns are fraud

20 Hire More Fraud Analysts or Scale Up with Automation Seasonal spikes create staffing challenges Untrained employees are inefficient, trained are expensive Extensive maintenance required for traditional fraud systems

21 The Cost of Loss Prevention 1% $25 Billion lost to COUNTER MEASURES $22.5 Billion lost to MISSED FRAUD.9% $2.5 Trillion in global e-commerce* *CyberSource Online Fraud Benchmark Report % $75 Billion lost to WRONG DECLINES

22 The Problem Liability for fraud is unfairly put on the merchant, not on the fraud experts.* *If you hire someone to take care of fraud, that s what they should do.

23 Signifyd s Model Signifyd learns constantly from millions of transactions of more than 5,000 merchants Allows merchants to ship all approved orders, including apparently fraudulent orders

24 Total Cost of Fraud Traditional Tools Fraud TCO Lost Revenues/ Insult Rate 3-5% on average. Normal Signifyd customer sees 50% improvement in decline rate. People (Fraud Analysts) Chargebacks Cost of External Tool Signifyd Solution People (Fraud Analysts) traditionally ~1% of revenues LexusNexus ranks average fraud costs at 1.3%/ Cybersource 0.9% Most External Tools Cost Cents/Transaction

25 A Major Retailer Using Signifyd 38x ROI using Signifyd SAVED $2.7 MILLION in chargeback and fraud-related costs SHIPPED $3.2 MILLION in orders that would have been declined

26 Universal Lessons Digitally native partners are ready to lead the digital transformation.

27 Universal Lessons Turning over functions to digital-native partners means they can innovate in their fields while you drive revenue & success in your field.

28 Universal Lessons Automation is the key to scale, flexibility and focus focusing on your core business.

29 Let s chat about how Guaranteed Fraud Protection can help you scale your business and accelerate your digital transformation. Visit us at booth 102

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