Marketing Collateral Fulfillment Quick Start Guide

Transcription

1 Marketing Collateral Fulfillment Quick Start Guide

2 Marketing Collateral Fulfillment Center We are pleased to announce the launch of K2M s Marketing Collateral Fulfillment Center! This site enables you to order and manage all of your marketing materials 24 hours a day with simple point-and-click navigation. Search, browse, view, and order pre-printed marketing materials or customize your materials using the available online templates. Simply log on to the K2M Extranet and navigate to the button that says, Click Here to Order Marketing Collateral, which can be found on the Product Information, Corporate Information, and Medical Education pages. 1

3 Marketing Collateral Fulfillment Center Marketing collateral fulfillment Center features: Marketing materials can now be ordered online 24/7 All inventory orders placed by 4PM CT Monday-Friday (excluding holidays) will ship same day Track and monitor your orders Check availability of an item before ordering and monitor back order status Order your business cards and customized collateral View whom to contact with questions 2

4 Business Cards To order your business cards, navigate to the left menu bar and choose the Business Cards button. The standard view is a generic card and includes a form to enter your personal information. Once you have entered your information, click the preview button. A PDF will appear that shows your customized business card. Your estimated ship date will appear in the lower right hand box. To complete check out click the Add To Cart button. All business card orders are approved by corporate before the order will be printed. Approval requests will not be sent for review until check out is completed. You will receive an once your request is approved. To place your order you must go to your My Account Pending Items page to add this item to your Shopping Cart. If See page 10 for more information on My Accounts. 3

5 Customizable Collateral To order customizable collateral, navigate to the left menu bar and choose the Customizable Collateral button. Select the item you wish to customize and fill in the information. When you are finished customizing the item, press the Preview button. Click the image preview of the document to open your PDF. Once you are ready to proceed with the document, click the Add to Cart button. The item will be added to your Pending Items until an administrator approves the item. You will receive an once your request is approved. To place your order, you must go to your My Account Pending Items page to add this item to your Shopping Cart. If you take no action, the item will be automatically deleted in 30 days. See page 10 for more information on My Accounts. 4

6 MyMarketing Marketing Collateral To order pre-printed marketing materials, navigate to the left menu bar and choose the Marketing Collateral button. All product lines will be displayed in this section. Here you will find items, such as Surgical Technique Guides, One Page Flyers, and Launch Packets. To narrow your search, enter keywords for the literature you are looking for into the search form. 5

7 Marketing Adding Items Collateral to the Fulfillment Shopping Cart Center Once you have an item you would like to order, click on More Info/Order. A screen will pop up that allows you to enter the quantity of the item. Click Add to Cart to add the item to your shopping cart. 6

8 MyMarketing Continue Shopping / Checkout Once the item has been added to your cart, a notification window will appear giving you the option to: Continue Shopping, returning you back to the previous screen - or - Checkout, taking you to your shopping cart. 7

9 Marketing Shopping Cart Collateral Fulfillment Center To view the items in your cart, navigate to the left menu bar and click the Shopping Cart tab. Here you can view items in your cart, view item information, or remove an item. If you are not ready to checkout, you can return to your shopping cart at any time by clicking the Shopping Cart button in the left menu bar. All items will remain in your cart until checkout is complete or until you remove the item. Once you are ready to proceed with your order, press the Checkout button. 8

10 MyMarketing Checkout Enter your shipping information and chose a shipping method. Press the Auto Fill My Address button if you want to auto fill using the address tied to your account. Press the Open Address Book button to add or choose an address. Click Proceed when you are finished entering in your shipping information. Your product and shipping costs are paid for by K2M. To finalize your order, click the Process Payment button. 9

11 Marketing My Account Collateral Fulfillment Center To manage your personal account information, press the My Account button located in the left menu bar. Here you are able to check the status of your order, view your order history and manage your address book. If you received an approval for one of your customizable orders, press the View Pending Items button to complete your order. We are very excited to now have the ability to provide another level of service to you. -Global Marketing & Customer Care 10

12 For more information, please call: K2M.4171 ( ) K2M, Inc. All rights reserved. K Rev. 0 K2M, Inc. 751 Miller Drive SE Leesburg, Virginia USA Ph 866.K2M.4171 ( ) Fx