Sales Representative - Application A

Transcription

1 Sales Representative - Application A 1) Arcoplate is: o a) More than a wear liner or wear plate. o b) Total wear solution that saves time and money. o c) Proud manufacturer of Alloy Steel Int l. 2) Arcoplate will outlast traditional quenched and tempered steel wear plates by: o a) 2 times. o b) 4 times. o c) 6 times. o d) 8 times. 3) Arcoplate uses: o a) A smooth dense, chromium-carbide rich overlay layer. o b) A smooth dense, carbide pure underlayment. o c) A rough dense, chromium-carbide rich overlay layer. o d) A rough dense, carbide pure underlayment. 4) The Arcoplate advantage is: o a) Global company and expert mining experience. o b) Experienced metallurgical, engineering, and design teams. o c) Proven technology. o d) Engineering, mechanical, and clerical teams. 5) Arcoplate is mainly used: o a) In mining and mineral processing. o b) Dredgers, cement works. o c) Power stations and sugar refineries.

2 6) Greater hardness does not always mean greater abrasion resistance or longer wear life. o True o False 7) Wear can be divided into five categories: o a) Maintenance, neglect, warranty, and guarantee. o b) Rough, smooth, time, temperature, and rust abrasion. o c) Abrasive, adhesive, corrosive, high temperature, and high impact. o d) Pure metal, carbide, blended alloy, aggregate and steel. 8) The range of plate thickness is: o a) 4/5 (4mm alloy on 5mm base plate) to 18/9 (18mm alloy on 9 mm base plate). o b) 6/7 (6mm alloy on 7mm base plate) to 20/11 (20mm alloy on 11mm base plate). o c) 8/9 (8mm alloy on 9mm base plate) to 22/13 (22mm alloy on 13mm base plate). o d) 10/11 (10mm alloy on 11mm base plate) to 24/15 (24mm alloy on 15mm base plate). 9) Iron-based surfacing alloys include: o a) Austenitic, martensitic, and carbide alloys. o b) Austenitic and martensitic only. o c) Martensitic and carbide alloys only. o d) Martensitic only. 10) Abrasive wear includes: o a )High-Stress grinding abrasion. o b) Gouging Abrasion. o c) A and b only. o d) Neither a or b. 11) Non-ferrous hard surfacing alloys: o a) Include cobalt-based alloy and nickel-based alloys. o b) Are not as commonly used due to cost. o c) Are best used in high temperature applications.

3 12) Carbide alloys provide: o a)fair to low impact resistance o b) No corrosion resistance. o c) Average abrasion resistance. 13) Martenistic alloys provide: o a) Good impact resistance. o b) Fair abrasion resistance. o c) Good metal to metal wear resistance 14) Austentic alloys: o a) Work excellent for impact resistance. o b) Have very low abrasion resistance. o c) Work excellent for impact resistance and high temperatures. o d) A and b only. 15) Which one of these is NOT a traditional wear plate option: o a) Cast white iron. o b) Clad wear plate with chromium carbide overlay. o c) Cast zirconium steel. o d) Fused alloy steel plate. 16) Quenched and Tempered steel plates need frequent replacement. 17) Abrasion Resistant (AR) plate is suited to moderate impact and wear applications. 18) Cast White iron can be welded in place.

4 19) Cast ceramics provide excellent abrasion and heat resistance, but are limited in applications involving moderate to heavy impact. 20) Cladded wear (Chromium Carbide Overlay) plate distortion and severe cracking is common in some manufactured plates due to the intense heating and cooling that the plate is exposed to during the welding process. 21) Cladded wear plate has a smooth finished surface that results in decreased friction from material turbulence and material hang-up. 22) What is hang up? o a) The sticking or binding of material to fixed plant, such as chutes. o b) The sticking or binding of material to mobile plant, such as truck trays and buckets. o c) Both a and b. o d) Neither a or b. 23) What is carry back? o a) The sticking or binding of material to fixed plant, such as chutes. o b) The sticking or binding of material to mobile plant, such as truck trays and buckets. o c) Both a and b. o d) Neither a or b. 24) What causes hang-up and carry back? o a) Rough surfaces and surface features. o b) Rough surfaces and design. o c) Rough surfaces, surface features, design, and raw materials. o d) Rough surfaces and raw materials. 25) The two most significant factors that cause material stickiness are: o a) Moisture content and temperature. o b) Temperature and mineral content. o c) Moisture and mineral content. o d) Moisture content and clay content.

5 26) Carryback impacts on costs in the following ways: o a) Labor and maintenance costs. o b) Fuel costs and production costs. o c) Material replacement costs. 27) Arcoplate has numerous applications. Which of the following industries are NOT currently serviced with Arcoplate? o a) Mobile plant, fixed plant, and ore processing. o b) Cement and underground mining. o c) Agricultural and forestry. o d) Marine and defense. o e) None of the above. 28) Fixed plant applications include: o a) Screen discharge feed chutes, loader stations, and fan liners. o b) Crushed feed chutes, ladders, and screens. o c) A and b. o d) Neither a or b. 29) Mobile plant applications include: o a) Blades and buckets. o b) Haul pack trays. o c) Both a and b. o d) Neither a or b. 30) Arcoplate saves: o a) Wear material costs, labor, fuel, and carbon emissions. o b) Wear material costs, labor, operational down time, and fuel. o c) Wear material costs, labor, operational down time, fuel and carbon emissions. o d) Wear material costs, labor, and fuel. 31) Arcoplate was first used in: o a) 1981 o b) 1991 o c) 2001 o d) ) Arcoplate will outlast conventional weld overlay by: o a) 2x o b) 3x o c) 4x o d) 5x

6 33) Arcoplate has a smoother finish which results in: o a) A reduction of material turbulence, a factor that decelerates wear and material flow. o b) A reduction of material turbulence, a factor that accelerates wear and material flow. o c) A reduction of material turbulence, a factor that accelerates wear and impedes material flow. o d) None of the above. 34) Which of these is NOT an Arcoplate advantage? o a) No size limitations to the application. o b) Unaffected by processing allowing for an easy installation. o c) Directional application. o d) Smooth surface and impact resistant. 35) Arcoplate advantage includes superior performance over: o a) Cast manganese, plastic, and rubber. o b) Ceramic tiles and welded overlay plates. o c) Quenched and tempered steel plates. 36) Arcoplate is currently exported to how many countries? o a) Over 5. o b) Over 15. o c) Over 25. o d) Over ) Alloy Steel International is the parent company of Arcoplate. 38) The STARS program means Arcoplate prides itself on: o a) Service, Teamwork, Accountability, Recognition, and Support. o b) Service, Teamwork, Accuracy, Recognition, and Support. o c) Service, Teamwork, Accountability, Reliability and Support. o d) Service, Talent, Accuracy, Reliability, and Support. 39) Arcoplate is complemented by Alloy Steel s: o a) Metallurgical and engineering services. o b) Metallurgical, engineering, and design services. o c) Metallurgical and design services. o d) Engineering and design services.

7 40) Microstructure influences abrasion resistance. 41) Alloy Steel is headquartered in: o a) Malaga, Australia o b) Queensland, Australia o c) Sydney, Australia o d) Arcoplate, Australia 42) Arcoplate is offered in two alloy grades: o a) 1500 & o b) 1800 & o c) 1600 & o d) 1600 & ) Arcoplate comes in three finishes: o a) Standard, satin, and matte. o b) Standard, polished, and matte. o c) Standard, polished, and ultra. o d) Polished, ultra, and matte. 44) Surface finish is important when considering overall wear life of the product. 45) Heat affects the metal s microstructure and generally increases its durability. 46) The most common type of corrosion is rust. 47) Team Arcoplate features race car driver: o a) Dale Earnhardt Jr. o b) Brodie Kostecki. o c) Shane Wallace. o d) Marcos Ambrose.

8 48) Arcoplate benefits include: o a) No weld beads to interrupt material flow thereby eliminating turbulence and accelerated abrasion. o b) Can be fitted without consideration to the direction of the material flow. o c) A and b. o d) Neither a or b. 49) Generally a rough surface finish will accelerate wear anywhere from: in comparison to a smooth surface of the same alloy structure and hardness. o a) 100 to 200% o b) 200 to 300% o c) 300 to 600% o d) 200 to 600% 50) Rough surface finish wear around bolt holes are commonly called: o a) Weld erosion. o b) Comet trails. o c) Bolt trails. o d) Cavitation erosion.

9 Sales Representative - Application B 1. On a standard bulldozer, the moisture content on the blade would make it: o a) A good candidate for Arcoplate since it helps hang-up. o b) A bad candidate for Arcoplate since there is no hang-up. o c) Moisture doesn t matter, always use Arcoplate. o d) None of the above, because the blade has no moisture content. 2. The four major manufacturers of heavy equipment in the US are: o a) Caterpillar, Liebhen, Komatsu, and P&H. o b) Caterpillar, Liebhen, Komatsu and JI Case o c) Caterpillar, Komatsu, Ingersoll-Rand, Case o d) Caterpillar, Arcoplate, Komatsu, and JI Case 3. Arcoplate is created by using a single pass computerized process. This results in: o a) A weaker metallurgical bond. o b) A stronger metallurgical bond. o c) It has no effect on the metallurgical bond. o d) A better adhesion point. 4. Mineral production is up in the US, for the year in a row. o a) 2 nd o b) 3 rd o c) 4 th o d) None of the above, it s on the decline. 5. There are approximately individual minerals and materials mined across the US. o a) 60 o b) 75 o c) 90 o d) In Canada there are approximately individual minerals and materials mined. o a) 60 o b) 75 o c) 90 o d) 100

10 7. Which state leads the country in gold mining? o a) Alaska o b) Arizona o c) Pennsylvania o d) Nevada 8. There are approximately coal mines in the US. o a) 150 o b) 200 o c) 300 o d) According to the National Mining Association, there are approximately how many active mining operations in the US? o a) About 5,000 o b) Just under 20,000 o c) Just under 30,000 o d) Just under 50, What does 6/7 wear plate mean? o a) 6 parts Arcoplate to 7 parts Alloy steel. o b) 6mm is the alloy deposition on 7mm mild steel base. o c) Arcoplate will wear 6 to 7 times longer than other mild steel. o d) 6mm is the mild steel base on a 7mm alloy deposition. 11. I have an active passport. o a)yes o b) No 12. Having all my client information at my fingertips would be important to me. o a)true o b) False 13. When it comes to travel, what areas or percent are you willing to do? Check all that apply. o a)none o b) 10-40% in the US o c) 50-80% in the US o d) 80%+ in the US o e) Canada o f) Europe o g) Worldwide

11 14. I think accountability for sales representatives should be: o a) Daily o b) Weekly o c) Monthly o d) Never 15. I think that price always comes before quality of product. o a)agree o b) Disagree 16. In a 50 mile radius there are 10 potential clients to be seen. What is your strategy in seeing them? 17. You have a client appointment but upon arrival they are unable to meet with you. What do you do? 18. What is the best part of training other sales people? 19. What is the worst part of training other sales people? 20. How many times do you go to a potential customer when they say no the first time? 21. You are on the road and get a flat tire, now what? 22. What is the largest group you have spoken to and what was the topic? 23. Networking events are a great time to: 24. Five years out, I see myself: 25. If given the opportunity, I would like to:

12 26. My biggest strength is: 27. My biggest weakness is: 28. A client s deadline for delivery is not going to be met. What do you say to the client? 29. What do you look for in terms of culture -- structured or entrepreneurial? 30. What are your thoughts on a non-compete? _ 31. What techniques and tools do you use to keep yourself organized? 32. What's the most difficult decision you've made in the last two years and how did you come to that decision? 33. If you were interviewing someone for this position, what traits would you look for? 34. What salary + commission are you seeking? 35. Why should we hire you above all other candidates?