Cost-free Seconded National Experts (SNE) User Help Desk Operator for the European GNSS Service Centre

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1 European Global Navigations Satellite System Agency For more information on GSA please consult our website: Applications are invited for: Cost-free Seconded National Experts (SNE) User Help Desk Operator for the European GNSS Service Centre (2 posts - Vacancy Reference Number: GSA/2012/908_909) Date of Publication: 28/09/2012 Deadline for Applications: 31/10/2012 Place of Secondment: Organisational department: Reporting to: Madrid, Spain Desired Start Date: January 2013 Duration of the Secondment: Market Development Department Head of Market Development Department 2 years MARKET DEVELOPMENT DEPARTMENT The Market Development Department handles all matters related to the structure, functioning and growth of the European GNSS market. Some of the Market Development Department's tasks include: Assessment of the evolution in size and structure of the satellite-based navigation market. Management of users and stakeholders of different downstream applications to establish and implement roadmaps as well as actions for the European GNSS adoption. Define and implement the European GNSS market entry plan for the main downstream segments. Monitor KPIs of downstream markets and modelling the market evolution. Analyse the European GNSS value chain. Assess projections of revenues from services. Support to EC and Member States' initiatives for the development and adoption of regulated applications, particularly in cases where legislative and regulatory measures prove necessary to enable pan-european applications. Manage R&D projects under delegation of the European Commission. Support entrepreneurship for the development of new European GNSS applications. Establish a database of information on GALILEO and EGNOS to encourage and facilitate the start-up of new ventures in downstream markets. Manage relations with innovation centres, user communities, entrepreneurs and other market agents. Page 1 of 5

2 TASKS AND RESPONSIBILITIES The Seconded National Expert in Market Development Department shall carry out the tasks that will be assigned to him/her, in particular: support to GSA in gradually building up the European GNSS Service Centre (GSC), following up and coordinating between the involved entities; deliver and management of content of GSC web portal; answer user requests and dispatch inputs from different entities involved; support and implement activities targeted at user communities (e.g., surveys, awareness raising actions); coordinate users and stakeholders communities, participation in collaborative networks; understand local market needs in the member countries, supporting and/or performing ad hoc market research. translate user needs into requirements and propose services characteristics; support feasibility and cost analysis in cooperation with competent technical interface; liaise with public players, Universities and R&D centres and identify excellence centres focused on specific market segments, in partnership with regional players; manage projects to foster adoption of EGNSS. Furthermore, the Seconded National Expert will also contribute to other tasks of the Market Development Department as deemed necessary. ELIGIBLE EMPLOYERS The Decision of the Administrative Board of the GSA laying down rules on the secondment to the Agency of national experts and national experts in professional training (further on referred to as Decision ) foresees that SNEs can be seconded from Intergovernemental Organisations (IGO) or national, regional or local public administrations of EU Member States or Member States of the European Free Trade Area (EFTA). The Executive Director of the Agency may, on a case-by-case basis, authorise the secondment of an SNE from an employer other than a State public administration or an IGO see the above mentioned decision for more details. The SNE's employer shall undertake to continue to pay his/her salary, to maintain his/her administrative status throughout the period of secondment and to inform the Agency of any change in the SNE's situation in this regard. The SNE's employer shall also continue to be responsible for all his social rights, particularly social security and pension. Before the period of secondment begins, the national public administration or IGO from which the SNE is to be seconded shall certify that he/she will remain, throughout the Page 2 of 5

3 period of secondment, subject to the social security legislation applicable to the public administration that employs him/her and is responsible for expenses incurred abroad. The place of secondment shall be at the GSC Nucleus premises in Madrid. PROFESSIONAL QUALIFICATIONS AND OTHER REQUIREMENTS A. ELIGIBILITY CRITERIA: For your application to be considered by the Agency, you must meet the following criteria: 1. The applicant must have worked for his/her employer on a permanent or contract basis for at least 12 months (before the vacancy notice deadline date) and shall remain in the service of that employer throughout the period of secondment. 2. Be a national of a Member State of the European Union or EFTA Member State; 3. Possess at least 3 years of professional experience in the field relevant to the duties to be carried out during the secondment. 4. Have a level of education which corresponds to a. a post-secondary education attested by a diploma, or b. a secondary education attested by a diploma giving access to postsecondary education; 5. Have a thorough knowledge of one of the languages of the European Union and a satisfactory knowledge of another language of the European Union to the extent necessary for the performance of his/her duties. B. SELECTION CRITERIA If your application is eligible, you will be selected for an interview based upon the following criteria: 1. Qualifications and experience: Essential: University degree in the field of Engineering, equivalent scientific degree or social sciences (Economics, Business Administration, Law, Political Sciences); Knowledge and experience relevant to the tasks described above, especially in the following sectors: road transportation, other transport modes (e.g.: rail, maritime, aviation) and infrastructure related areas (e.g. civil engineering); Professional experience acquired in a similar function in a public body, national authority or private sector acquired in the supervision and/or regulation of a transport sector or national operators; Participation and management of complex infrastructural projects; Track record of achievements (at least 3 years with demonstrable results); Strong acquaintance of complex organisations and institutional environment; Page 3 of 5

4 Good communication skills and fluency in English Desirable: Knowledge of the institutional framework and functioning of the European Union; 2. Behavioural competences: Good analytical skills; Very good capacity to work as member of a team; Excellent capacity to build and maintain good interpersonal relations; Ability to handle change and adapt to new situations; Work experience in complex public environments. SELECTION PROCEDURE The selection procedure includes the following steps: After registration, each application will be checked in order to verify that it meets the eligibility criteria concerning the employer and the applicant; All eligible applications will be evaluated by the representatives of the responsible Department and HR based on the selection criteria defined in this vacancy notice; The best-qualified candidates, all those who obtained the highest number of points within the evaluation, will be short-listed for an interview. During the interview, each candidate s profile will be examined and his/her relevancy for this post will be examined. The interview will be carried out via phone; As a result of the interviews, the Selection Panel makes a recommendation for the Executive Director to endorse. The secondment is authorised by the Executive Director and effected by an exchange of letters between the Executive Director and the seconding authority, specifying the details of the Secondment as described in the Decision. Candidates are strictly forbidden to make any contact with the Selection Panel, either directly or indirectly. Any infringement of this rule will lead to disqualification from the selection procedure. Page 4 of 5

5 APPLICATION PROCEDURE Applications for SNE position(s) shall be forwarded by the Permanent Representations, by the EFTA Secretariat or the administrations of the IGOs to GSA. GSA will only take into account applications received before the deadline stipulated in the vacancy notice. Please liaise with your Permanent Representation (EFTA Secretariat or IGO administration) to ensure that your application reaches GSA well on time. For the application to be considered valid it shall consist of: 1. Employer authorisation for seconded national expert candidate 2. The candidate s application form Both forms have to be fully completed in English, signed, clearly scanned and submitted either in Microsoft Word or Adobe Acrobat (pdf) format. The application will be rejected if it is not duly completed, if it is not signed by hand or if it is not provided in the prescribed format. COMMITMENT Conflict of interest: The Agency s Department concerned, the SNE s employer and the SNE must confirm that there is no conflict of interest in relation to the SNE s duties while being seconded to the GSA. The confirmation is done in writing before the start of the secondment based on the intended duties during secondment. Commitment to promote equal opportunities: The Agency is an equal opportunities employer and strongly encourages applications from all candidates who fulfil the eligibility and selection criteria without any distinction whatsoever on grounds of nationality, age, race, political, philosophical or religious conviction, gender or sexual orientation and regardless of disabilities, marital status or other family situation. Page 5 of 5