POWER YOUR DIGITAL JOURNEY TO GREAT

Transcription

1 HCL S DIGITAL AND ANALYTICS SERVICES POWER YOUR DIGITAL JOURNEY TO GREAT WX-3063

2 WHAT DOES DIGITAL MEAN TO YOU Is Digital a great website or an engaging App? Or is it a powerful, modular and open Digital Engagement Platform that allows you to power business agility and speed? Or is it, maybe, an opportunity to fundamentally transform key business processes to power your Enterprise into the 21st Century? We ask our customers these questions every day. After building powerful, immersive and experiential platforms & infrastructure supporting Digital Transformation Initiatives for more than 50 global customers, we understand that Digital is a journey into fundamental business transformation that begins with reimagining existing business processes & user experiences and ends with re-engineering applications & underlying infrastructure. To take our customers digital transformation journey to completion, we have created a comprehensive services framework called Digital Technology Footprint. It aligns and integrates cross-functional services, competencies, tools, technologies, partnerships and talent from across HCL; to offer a catalog of services designed to power your journey to great.

3 WE IMPLEMENT DIGITAL TECHNOLOGY FOOTPRINT TO POWER YOUR DIGITAL JOURNEY We believe that every enterprise has a unique DNA and the true power of digital lies in making that uniqueness shine. At Digital & Analytics division of HCL, we help design and build key components of our customers Digital Technology Footprint (DTF) to power their digital transformation journey. DTF addresses the technology needs of enterprises on the journey to Digital Transformation. Asset Value Chain User Value Chain Digital Technolgy Footprint(DTF) Transformation Program Management Data Integration Device Integration Big Data Analytics Devices Digital Business & Process Re-engineering Digital Platform & Application Re/Engineering Digital Foundation Transformation Design Thinking Modern App Development Cloud & Security DevOps, Autonomics & Orchestration Digital Ready Operations Transformation & Management

4 WE MAKE DIGITAL JOURNEY REAL THROUGH OUR UNMATCHED SERVICE PORTFOLIO Our breadth and depth of service offerings take our customers digital transformation journey to completion through full life-cycle digital capabilities across Process & Experience Consulting, Platforms & Application Services and Big data & Analytics. DIGITAL PROCESS AND EXPERIENCE CONSULTING Spearhead services for Digital Transformation which apply the power of Design-thinking to reimagine Business processes, Customer Experience and User Experience DIGITAL PLATFORMS AND APPLICATION SERVICES Comprehensive design, build and modernization services for Digital Platforms & Applications; leveraging modern, lightweight, API-led, Micro-Services based technology architectures BUSINESS ANALYTICS SERVICES Expert services that connect businesses, platforms & stakeholders across the global digital eco-system and address the entire data lifecycle, from ingestion to insight

5 OUR COMPREHENSIVE SERVICE PORTFOLIO SERVICE PORTFOLIO Experience Design: Delivering best in class experience for customers, partners and employees to drive innovation and outcomes that best fit the needs of our stakeholders Customer Experience: We identify unmet needs of our customers to successfully implement customer experience transformation across the organization through our end to end experience led consulting and transformation framework Business Process Consulting: Digital Process & Experience Consulting Re-inventing and re-imagining business processes by keeping user at the center to drive experience and outcome based digital orchestration for customers Marketing Transformation: Building effective digital marketing solutions through creative and content management, intelligent application of analytics, strategy governance, and implementation of integrated marketing technologies Innovation Consulting: Combining design thinking and human-centric approach to power business model innovation and reimagine the possibilities of emerging technology

6 SERVICE PORTFOLIO Modern AD: Transforming Application and Experience Landscapes to Lead in the Digital Economy Customer Engagement Platforms: Transforming customer experience on modern digital channels across your customer journey touch points Workforce Productivity Platforms: Digital Platform & Application Services Offers enterprises differentiated capabilities beyond just Digitalization through advanced Cognitive elements Business Efficiency Platforms: Brings process technologies, digital technologies and life-cycle management efficiencies together to deliver a unique experience to the customers Application Modernization: Offers flexibility to enterprise by modernizing and migrating legacy systems to increase business responsiveness Analytics Pathways: Enhance the digital transformation journey and capitalize on variety of data & shift innovation through a consultative approach Enterprise Intelligence Hub: EIH on Big Data Lake Solution is a key element of the 21st Century Enterprise architecture, driving business outcomes through innovation and rapid change Business Analytics Services Enterprise Performance Management: Enable your business for effective planning, respond to changing marketing conditions, improve operational effectives, develop and maintain customer relationships through this comprehensive offering Data Science: Generate new insights and accelerate decision-making for process improvements and the identification of new revenue streams

7 HOW WE DELIVER VALUE INDUSTRY LEADING CREDENTIALS Digital Platforms and Application Services enabled by consultants supporting 200+ customer engagements Digital Process and Experience Consulting services enabled by 150+ Design Thinking & UX/CX centric talent Actively supporting 50+ DevOps environments Business Analytics Services enabled by consultants supporting 150+ customer engagements Cloud consulting and cloud managed services with industry leading I.P. and Partnership ecosystem Dedicated Security Business with professionals and 40+ customers RECOGNIZED AS A LEADER Industry Leading Credentials Leader for Big Data Consulting and Systems Integrations Services 2016 by IDC Leader for Cloud Professional Services 2016 by IDC Leader for Application Modernization Services for Digital Transformation 2016 by IDC Leader for BPM Services, Q by Forrester SUCCESSFUL DIGITAL JOURNEYS DELIVERED Built modernized transportation on a digital tech platform for a large railway company Flexible & Composable platform approach with service catalog & complex event processing Transformed the business by providing real-time visibility into operations, improving safety and customer experience Powered disruptive business strategy through digital platforms & technology for a leading wireless carrier Legacy systems were modernized and API s were used to integrate systems, partners & users to create powerful digital engagement across the ecosystem Achieved customer experience transformation through advanced analytics on large scale big data lake & persona based UX design To know more about how HCL can power your digital transformation journey, write to us digitaltransformation@hcl.com

8 Hello there! I am an Ideapreneur. I believe that sustainable business outcomes are driven by relationships nurtured through values like trust, transparency and flexibility. I respect the contract, but believe in going beyond through collaboration, applied innovation and new generation partnership models that put your interest above everything else. Right now 111,000 Ideapreneurs are in a Relationship Beyond the Contract with 500 customers in 32 countries. How can I help you?