AWARDS 2018 HIA. Western Australian ENTRANT BOOKLET INFORMATION. Housing Kitchen & Bathroom GreenSmart

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1 2018 HIA Western Australian Housing Kitchen & Bathroom GreenSmart ARDS ENTRANT INFORMATION BOOKLET MEDIA PARTNER Recognising excellence in: Housing Kitchens & Bathrooms GreenSmart Professional Builders and Renovators Business Partners

2 2018 HIA Western Australian Housing Kitchen & Bathroom GreenSmart ARDS HIA Housing, Kitchen & Bathroom and HIA GreenSmart Awards provide the opportunity to showcase your outstanding building work. Winning HIA Awards gives consumers confidence they are dealing with the best. More and more, consumers are choosing HIA Award winners for their quality workmanship, flair and design excellence. To get your submission started, use this booklet to choose the best categories for your projects using the category definitions and judging criteria; take a look at the submission requirements in the checklist; and make sure you understand the conditions of entry. You can enter any projects you have completed in the two years leading up to the closing date. Entering online is easy Your Award submission can be securely uploaded directly to HIA online via hia.com.au/awards. Make sure you have digital copies of the documents required for your entry (see the checklists in this booklet), and then upload and pay the entry fee by the closing date it s that easy. HIA Awards recognise excellence in the construction, design, innovation, efficiency and technology of housing, kitchens and bathrooms. MEDIA PARTNER PLATINUM PARTNER Home Loans HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

3 Entry information Close of Entries All entries must be submitted by 5.00pm on the following dates: GreenSmart Awards Friday 16 March 2018 South West Housing Awards Friday 20 April 2018 Apprentice Awards Friday 16 March 2018 North West Housing Awards Friday 20 April 2018 Kitchen and Bathroom Awards Friday 23 March 2018 Perth Housing Awards Friday 27 April 2018 Mid West Housing Awards Friday 13 April 2018 Business Partner Award Friday 15 June 2018 Great Southern Housing Awards Friday 13 April 2018 Professional Builder Awards Friday 15 June 2018 Please note that no late entries will be accepted. Entry Fees GreenSmart Awards Initial entry $380 Subsequent entry $300 Partnership Award $340 Professional Photography (per home) $360 Kitchen & Bathroom Awards Initial entry $380 Subsequent entry $290 Professional Photography (per project) $330 Excellence in Service $400 North West Housing Awards Initial entry $300 Subsequent entry $200 Excellence in Service $430 Customer Service Award $374 Industry and Product Innovation Award $374 Professional Photography (per home) $400 Great Southern Housing Awards Initial entry $280 Subsequent entry $190 Excellence in Service $430 Customer Service Award $374 Industry and Product Innovation Award $374 Professional Photography (per home) $360 Mid West Housing Awards Initial entry $280 Subsequent entry $190 Excellence in Service $430 Customer Service Award $374 Industry and Product Innovation Award $374 Professional Photography (per home) $360 South West Housing Awards Initial entry $300 Subsequent entry $250 Excellence in Service $430 Customer Service Award $374 Industry and Product Innovation Award $374 Professional Photography (per home) $360 Perth Housing Awards Initial entry $430 Subsequent entry $330 Excellence in Service $430 Customer Service Award $374 Industry and Product Innovation Award $374 Professional Photography (per home) $360 All other entry fees Apprentice Awards Complimentary Business Partner Complimentary Professional Small Builder / Renovator $330 Professional Medium Builder / Renovator $440 Professional Major Builder $550 Entry fees do not include tickets to the Awards presentation evening. How to enter The following pages detail definitions, entry requirements and judging criteria for each category. Requirements must be strictly adhered to for your entry to be eligible. To submit your entry, make sure you have digital copies on your computer of all the documents listed in the entry checklist. Then visit HIA s secure online portal at hia.com.au/waawards and upload the documents. Credit card payment is required to complete your submission. If you need to activate your HIA online account, please contact HIA IT Helpdesk on Please note: for each category entered a separate entry submission is required. Please contact HIA Events if you require assistance with compiling your entry HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 3

4 Entry information continued Judging Judging of entries will take place on-site between April and August. HIA staff will provide each entrant with a judging schedule. It is the responsibility of the entrant to provide details of the inspection time to the home owner. The following categories are not judged on-site: Kitchen Design, Bathroom Design, Professional Builder categories, Residential Building Designer, Business Partner, Customer Service, Industry and Product Innovation and Excellence in Service. Announcement of Winners Winners and finalist will be announced at their prospective Awards Ceremonies in Apprentice Awards Friday 20 July 2018 Kitchen and Bathroom Awards Saturday 28 July 2018 Great Southern Housing Awards Saturday 11 August 2018 Mid West Housing Awards Saturday 25 August 2018 North West Housing Forum Thursday 6 September 2018 South West Housing Awards Saturday 15 September 2018 Perth Housing Awards Saturday 20 October 2018 GreenSmart Awards Friday 23 November 2018* Western Australian Housing Awards Friday 23 November 2018 *The Presentation of the GreenSmart Awards will take place at the Western Australian Housing Awards Ceremony, for more information contact HIA Western Australian Events Conditions of Entry Conditions of Entry are strictly imposed. Please refer to page of this booklet. HIA Awards Programs Winners in the categories below at the HIA Western Australian Housing and Kitchen & Bathroom Awards move forward to compete at a national level, at the HIA-CSR Australian Housing Awards, presented in Winners compete for the national title against winners from all other HIA regions. The HIA-CSR Australian Housing Awards are comprised of the following categories: Custom Built Home Display Home Project Home Spec Home Renovation / Addition Project Townhouse / Villa Development Townhouse / Villa of the Year Apartment of the Year Apartment Complex Specialised Housing Outdoor Project Kitchen of the Year Kitchen Design Bathroom of the Year Bathroom Design Professional Major Builder Professional Medium Builder / Renovator Professional Small Builder / Renovator Business Partner Apprentice Please note, there are several region-specific categories in the Western Australian Awards program whereby winners do not progress to the Australian Housing Awards. Please refer to the chart on page 5. Further Information HIA Western Australian Events Ph: wa_events@hia.com.au Web: hia.com.au/waawards HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

5 Winners Pathway 2019 HIA-CSR AUSTRALIAN HOUSING ARDS * TOWNHOUSE / VILLA OF THE YEAR * RENOVATION / ADDITION PROJECT * DISPLAY HOME * CUSTOM BUILT HOME * SPEC HOME * APARTMENT OF THE YEAR * PROJECT HOME *Winners in these categories compete to be named Western Australian Home of the Year, the pinnacle of the Western Australian Housing Awards. TOWNHOUSE / VILLA DEVELOPMENT SPECIALISED HOUSING APPRENTICE PROFESSIONAL SMALL BUILDER / RENOVATOR PROFESSIONAL MEDIUM BUILDER / RENOVATOR PROFESSIONAL MAJOR BUILDER OUTDOOR PROJECT APARTMENT COMPLEX BUSINESS PARTNER 2018 WESTERN AUSTRALIAN HOUSING ARDS ONLY CATEGORIES EXCELLENCE IN SERVICE FRAMED HOUSING INNOVATION IN HOUSING LIVEABLE HOME INDUSTRY & PRODUCT INNOVATION TRANSPORTABLE / KIT HOME RESIDENTIAL BUILDING DESIGNER AFFORDABLE HOUSING CUSTOMER SERVICE ARD SMALL LOT HOUSING OVERALL MAJOR CATEGORY WINNERS IN THE ABOVE CATEGORIES PROGRESS FROM THE GREAT SOUTHERN HOUSING ARDS, MID WEST HOUSING ARDS, NORTH WEST HOUSING ARDS, SOUTH WEST HOUSING ARDS AND PERTH HOUSING ARDS AS FINALISTS TO THE WESTERN AUSTRALIAN HOUSING ARDS HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 5

6 Housing and Kitchen & Bathroom Categories HIA Kitchen & Bathroom Awards HIA South West Housing Awards To enter online visit hia.com.au/waawards Bathroom Design Bathroom in a Display Home Up to $190,000 $190,001 - $220,000 $220,001 - $300,000 $300,001 - $400,000 $400,001 - $550,000 $550,001 - $750,000 $750,001 & Over Excellence in Showroom Display Excellence in Service Kitchen Design Kitchen in a Display Home Up to $190,000 $190,001 - $220,000 $220,001 - $300,000 $300,001 - $400,000 $400,001 - $550,000 $550,001 - $750,000 $750,001 & Over Liveable Bathroom Liveable Kitchen New Bathroom Up to $15,000 $15,001 - $25,000 $25,001 - $35,000 $35,001 & Over New Kitchen Up to $20,000 $20,001 - $25,000 $25,001 - $35,000 $35,001 - $50,000 $50,001 - $70,000 $70,001 - $90,000 $90,001 & Over Renovated Laundry New Laundry Outdoor Kitchen Renovated Bathroom Up to $20,000 $20,001 - $30,000 $30,001 & Over Renovated Kitchen Up to $30,000 $30,001 - $45,000 $45,001 - $60,000 $60,001 & Over Affordable Housing Dwellings South of the 26th parallel Up to $255,000 Apartment of the Year Apartment Complex Custom Built Home Up to $350,000 $350,001 - $450,000 $450,001 - $600,000 $600,001 - $750,000 $750,001 - $1,000,000 $1,000,001 - $1,500,000 $1,500,001 & Over Display Home Up to $230,000 $230,001 - $300,000 $300,001 - $400,000 $400,001 & Over Excellence in Service Small Builder Medium Builder Large Builder Excellence in Showroom Display Framed Housing Up to $350,000 $350,001 - $500,000 $500,001 - $800,000 $800,001 & Over Innovation in Housing Liveable Home Outdoor Project Up to $100,000 $100,001 & Over Project Home Up to $230,000 $230,001 - $270,000 $270,001 - $330,000 $330,001 - $400,000 $400,001 & Over Renovation / Addition Project Up to $300,000 $300,001 - $500,000 $500,001 & Over Residential Building Designer Small Lot Housing Up to $300,000 $300,001 & Over Spec Home Specialised Housing Townhouse / Villa Development Townhouse / Villa of Year Transportable / Kit Home To enter into the following categories please visit hia.com.au/waawards HIA Perth Housing Awards Affordable Housing Dwellings South of the 26th parallel Up to $255,000 Apartment Complex Apartment of the Year Up to $500,000 $500,001 & Over Custom Built Home Up to $350,000 $350,001 - $475,000 $475,001 - $625,000 $625,001 - $900,000 $900,001 - $1,200,000 $1,200,001 - $1,600,000 $1,600,001 - $3,000,000 $3,000,001 & Over Display Home Up to $190,000 $190,001 - $210,000 $210,001 - $230,000 $230,001 - $250,000 $250,001 - $280,000 $280,001 - $310,000 $310,001 - $340,000 $340,001 - $370,000 $370,001 - $400,000 $400,001 - $460,000 $460,001 - $500,000 $500,001 - $750,000 $750,001 & Over Excellence in Service Small Builder Medium Builder Large Builder Excellence in Showroom Display Framed Housing Up to $350,000 $350,001 - $550,000 $550,001 & Over Innovation in Housing Liveable Home Outdoor Project Up to $100,000 $100,001 & Over Project Home Up to $230,000 $230,001 - $300,000 $300,001 - $450,000 $450,001 & Over Renovation / Addition Project Up to $200,000 $200,001 - $300,000 $300,001 - $450,000 $450,001 - $650,000 $650,001 - $1,000,000 $1,000,001 & Over Residential Building Designer Small Lot Housing Up to $220,000 $220,001 - $350,000 $350,001 - $550,000 $550,001 & Over Spec Home Up to $500,000 $500,001 & Over Specialised Housing Townhouse / Villa Development Townhouse / Villa of the Year Up to $200,000 $200,001 - $300,000 $300,001 - $400,000 $400,001 & Over Transportable / Kit Home Professional Small Builder / Renovator Professional Medium Builder / Renovator Professional Major Builder Apprentice Awards Business Partner Customer Service Industry and Product Innovation HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

7 HIA Great Southern Housing Awards HIA Mid West Housing Awards HIA North West Housing Awards Affordable Housing Dwellings South of the 26th parallel Up to $255,000 Apartment of the Year Apartment Complex Custom Built Home Up to $250,000 $250,001 - $320,000 $320,001 - $450,000 $450,001 & Over Display Home Excellence in Service Small Builder Medium Builder Large Builder Excellence in Showroom Display Framed Housing Up to $250,000 $250,001 - $450,000 $450,001 & Over Innovation In Housing Liveable Home Outdoor Project Project Home Up to $220,000 $220,001 - $300,000 $300,001 & Over Renovation / Addition Project Residential Building Designer Small Lot Housing Spec Home Specialised Housing Townhouse / Villa Development Townhouse / Villa of the Year Transportable / Kit Home Affordable Housing Dwellings South of the 26th parallel Up to $255,000 Dwellings North of the 26th Parallel Up to $335,000 Apartment of the Year Apartment Complex Custom Built Home Up to $350,000 $350,001 - $425,000 $425,001 - $525,000 $525,001 - $700,000 $700,001 & Over Display Home Excellence in Service Small Builder Medium Builder Large Builder Excellence in Showroom Display Framed Housing Up to $400,000 $400,001 & Over Innovation in Housing Liveable Home Outdoor Project Project Home Up to $240,000 $240,001 - $260,000 $260,001 - $290,000 $290,001 - $330,000 $330,001 - $400,000 $400,001 & Over Renovation / Addition Project Residential Building Designer Small Lot Housing Spec Home Up to $250,000 $250,001 & Over Specialised Housing Townhouse / Villa Development Townhouse / Villa of the Year Up to $350,000 $350,001 & Over Transportable / Kit Home Affordable Housing Dwellings North of the 26th Parallel Up to $335,000 Apartment of the Year Apartment Complex Custom Built Home Up to $500,000 $500,001 - $650,000 $650,001 - $750,000 $750,001 & Over Display Home Excellence in Service Small Builder Medium Builder Large Builder Excellence in Showroom Display Framed Housing Up to $400,000 $400,001 - $600,000 $600,001 - $800,000 $800,001 & Over Innovation In Housing Liveable Home Outdoor Project Project Home Up to $400,000 $400,001 - $600,000 $600,001 & Over Renovation / Addition Project Residential Building Designer Small Lot Housing Spec Home Up to $500,000 $500,001 & Over Specialised Housing Townhouse / Villa Development Townhouse / Villa of the Year Up to $400,000 $400,001 & Over Transportable / Kit Home Up to $500,000 $500,001 & Over Professional Small Builder / Renovator Professional Medium Builder / Renovator Professional Major Builder Apprentice Awards Business Partner Customer Service Industry and Product Innovation 2018 HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 7

8 Housing Awards Category Definitions Entrants who win the following categories at the Western Australian Housing Awards become finalists in the prestigious 2019 HIA-CSR Australian Housing Awards. Custom Built Home * An individual house, which has been designed and built on contract specifically for the site and according to the requirements and brief of a client. Where the home is built for staff, friends, a family member or is the builder s own home, the contract price must represent the complete cost to build an identical home (including builders margins), which is the price offered to the home buying public. Spec Home * An individual house, which is not built to a client s brief, nor is it on display to the public. It is either sold off plan or built for sale on completion or during construction. For example: 1. A project where the builder has purchased a block and built a house to sell. Houses may be occupied at time of judging; 2. House and land packages from a project plan (does not include land price). Display Home * An individual house that is currently on display to the public and is intended for reproduction as displayed or with standard variations to suit the client s needs. The price category entered is to represent the repeatable price of the house on display at the time of judging. Homes must be for display within a 24-month period prior to the close of entries, at the time of close of entries and judging. Project Home * A project home is an individual house based on a display home, sales brochure or the like for a repeatable design, which has been tailored to suit the needs of the client and the site. This includes manufactured homes formed of pre built major elements and then assembled on site. * Note: A project cannot be entered into more than one category of either Display Home, Custom Built Home, Project Home or Spec Home. Please select the category that best suits the project. Renovation / Addition Project An extension or renovation involving structural building work to an existing individual house or other residential building. To renovate and upgrade a group of apartments, villas, townhouses, etc or to convert a non-residential building into a residential building. Builders entering this category must be responsible for the total renovation. Apartment of the Year This is awarded to an individual residential dwelling within an apartment complex. The apartment may be any dwelling within the complex including the Penthouse. Entries in this category are assessed on the quality of workmanship and design innovation within the individual apartment. Consideration is also given to the central amenities within the complex. A residential apartment building is 2 or more storeys, not including car parking, and containing at least 2 self-contained dwellings. These projects must be classified as either Class 2 or 3 buildings under the Building Code of Australia. Apartment Complex Entries in this award category are residential apartment buildings. (Where other uses are within the building, the residential use must be the predominant use). In addition to the design features, the judges will assess the integration of the buildings in their context including common areas, external construction, site conditions, recreational spaces and features that contribute to liveable communities. A residential apartment building is 2 or more storeys, not including car parking, and containing at least 2 self contained dwellings. These projects must be classified as either Class 2 or 3 buildings under the Building Code of Australia. Townhouse / Villa of the Year This is awarded to an individual residential dwelling within a Townhouse / Villa development. Projects are assessed on quality of workmanship and design innovation within the individual townhouse / villa. These projects must be classified as Class 1a buildings under the Building Code of Australia. Townhouse / Villa Development This award recognises multiple dwelling residential projects. These projects typically include developments known as dual occupancy (2 dwellings on a single allotment), villas (1 storey), townhouses (2-3 storey) and terrace housing, whether attached or detached. These projects must be classified as Class 1a buildings under the Building Code of Australia. In addition to the design features, the judges will assess the external construction and site conditions. Entrants in this category should also consider entering an individual townhouse in the Townhouse / Villa category HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

9 Housing Awards Category Definitions continued Specialised Housing Housing or accommodation designed and built to meet the specific needs of individuals such as aged persons, retirement villages, accommodation for people with disabilities, student accommodation, or the like. Projects should demonstrate considerations in construction and/or fit out to meet the specialised need of future occupants. Outdoor Project This award recognises the design, installation and project coordination of an outdoor building or structure that has been built in association with a residential building. The project may be built with the associated residential building(s) or may be constructed separately. The project may be attached or detached from the associated residential building and be located on either an individual home lot or within a multi-dwelling development. Eligible projects include but are not limited to swimming pools, spas, and outdoor living areas, landscaping structures or project, recreational/sporting facilities, buildings for special interest activities or a retreat. HIA Professional Builder / Renovator The Professional Builder and Renovator Awards acknowledge outstanding business achievement among Australia s home builders. Recognising quality and professionalism, the Professional Builder Awards present opportunity for home builders to demonstrate their commitment to customer service, business management and leadership. Builders of any size are capable of running a consumer-focussed, quality-driven business. Professional Builder and Renovator Awards categories include: HIA Professional Small Builder / Renovator builders with an annual turnover of less than $10 million HIA Professional Medium Builder / Renovator builders with an annual turnover of between $10 million and $50 million HIA Professional Major Builder builders with an annual turnover of $50 million or more Entry information is available on hia.com.au/waawards Business Partner The Business Partner award recognises the vital work done by business partners in small to medium sized businesses in the housing industry. The award is to both employees and family members, whose role may range from helping part-time with bookkeeping and accounting, innovation and change through to overseeing client liaison. Entry information is available on hia.com.au/waawards Apprentice The Apprentice Awards celebrate the achievements of our future tradespeople while encouraging continued excellence in the industry. The awards recognise outstanding trade knowledge, quality building work, strong presentation and solid trade school results. Judges consider attitude to work, maturity, personal development and overall progress throughout the Apprenticeship. This Award is to all apprentices of HIA members. Apprentices can be nominated by their host, by HIA Apprentices or they can nominate themselves. Entry information is available on hia.com.au/awards or contact your local events department on Do you build environmentally-friendly homes? See page 20 for details on also entering your projects into the GreenSmart Awards HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 9

10 Western Australian Awards Category Definitions Winners of the following categories at the Western Australian Housing Awards DO NOT progress to the HIA-CSR Australian Housing Awards. Small Lot Housing This award recognises excellence in design for a single detached dwelling built on an area of land less than 300m 2. The dwelling cannot be part of a larger residential development i.e. Townhouse / Villa Development, multi-unit development, apartments. Projects will be judged according to quality of workmanship, design effectiveness, visual appeal, innovation, environmental sustainability and market relevance. Affordable Housing This awards recognises a home or housing development that demonstrates innovation in the design and construction of the home/s which assists in delivering an affordable product. Projects will be judged according to quality of workmanship and design efficiency, along with visual appeal, environmental efficiency, innovation and cost effective delivery of an affordable home to meet relevant government requirement Residential Building Designer This award acknowledges the designer/person/company responsible for the preparation of plans for a residential building that best demonstrates design excellence. Builders who enter this award must be responsible for the preparation of plans. Please provide a portfolio of information on one design, including; details on the design brief and costing; how the design brief was achieved; the level of client satisfaction with the overall project (e.g. testimonials or references); plans and photographs. Site inspections of Residential Building Designer entries will not be undertaken, therefore it is important that professional high resolution images are supplied for judging at the time of entry. This category will be judged according to design, innovation and flair, visual appeal, and information and project documentation. Excellence in Showroom Display This award recognises outstanding achievement in the presentation of products to the home-buying public. Showrooms entered into this category should showcase a comprehensive range of building products. Projects will be judged according to showroom layout, overall display layout, customer service, innovation/ originality and availability of resource material. Transportable / Kit Home A Transportable / Kit Home is a dwelling which is prefabricated by the builder in an off-site location (such as a factory environment) and is subsequently transported to an on-site location and placed or erected on the site with all service connections being completed by the builder. This category will be judged according to quality of workmanship, degree of difficulty, design, visual appeal, energy efficiency, technology and innovation, and value for money. Framed Housing An individual dwelling where the walls must be predominantly timber and/or steel frame with sheet, plank or tile claddings and linings. Traditional brick veneer construction is not eligible for this category. A renovation project cannot be entered into this category. Projects will be judged according to quality of workmanship, design effectiveness, visual appeal, innovation, environmental sustainability and market relevance. Innovation in Housing This award encourages and recognises builders who demonstrate an innovative approach to housing design and construction and are particularly brave in pushing the boundaries and exploring new approaches. The home should demonstrate innovation in design through its creativity and originality including the use of unusual materials or the use of materials in an unusual way and construction techniques. Projects will be judged according to quality of workmanship, technology and innovation, design effectiveness and visual appeal. Liveable Home This award acknowledges the Liveable Homes initiative which has been developed to increase and promote homes that are built with universal access, which ensures people of all ages and abilities can live in or visit the home. This award will be judged according to quality of workmanship, environmental sustainability, design and visual appeal, Liveable Homes essential design criteria and Liveable Homes desirable design criteria - or contact HIA Events on wa_events@hia.com.au or HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

11 Western Australian Awards Category Definitions continued Industry and Product Innovation This award stimulates a culture of continuous improvement in the housing industry by encouraging practitioners to embrace new technologies and products. It recognises an industry leader in the design and manufacture of products and other projects for the housing industry. The product must be placed on the market within the 24 months prior to the closing date of entries. Your submission must address the following points fully with examples. There is no word limit. Design features Utility and appropriateness of the design The degree to which it meets its intended use Environmental impact Benefits and application to the home building industry The degree to which it overcomes a significant functional problem Ease of installation/use Applicability of the product/project to the building industry Degree of originality The extent to which the product/project embodies an innovative idea or approach Entries will be judged according to design features, benefit/s and application to the home building industry and degree of originality. Excellence in Service Award This award is only open to Builder members. The Excellence in Service Award measures all areas of customer satisfaction, providing winners with a great opportunity to showcase customer service. Awards will be presented to: Small volume builders less than 10 completions per annum Medium volume builders 11 to 150 completions per annum Large volume builders in excess of 150 completions per annum. HIA encourage builder entrants to make direct contact with their clients to encourage the return of client surveys. HIA will advise builder entrants of: The date of their survey distribution The percentage return rate of client surveys two weeks prior to surveys being due back to HIA. Feedback can be requested by the builder. HIA will provide the entrant with their total average score after the announcement of the awards only if requested in writing. HIA will only resend electronic surveys to the contact details provided in the spreadsheet in the form of a reminder once. Hard copy surveys will not be resent. HIA cannot advise entrants of their percentage return rate after their initial two week notification. No further correspondence will be entered into. HIA cannot advise which clients have and have not responded. If the client does not have an address please provide a postal address (NO lot numbers). HIA cannot alter any lists once the survey process has commenced. Any requested changes prior to the commencement of the survey process must be made in writing to HIA Events and are subject to approval. COMPLETION DATES Any completions that have been built for the company, employees of the company, contractors or family members should be highlighted clearly, to ensure surveys are not sent and recorded. These completions need to be included in the number of completions per annum, which determines the category entered. Great Southern Housing Awards Friday 21 April 2017 to Friday 13 April 2018 Mid West Housing Awards Thursday 13 April 2017 to Friday 13 April 2018 North West Housing Awards Friday 21 April 2017 to Friday 20 April 2018 South West Housing Awards Friday 7 April 2017 to Friday 20 April 2018 Perth Housing Awards Friday 28 April 2017 to Friday 27 April 2018 To ensure the builder and HIA do not breach the Privacy This award will be judged according to the response of an Act, builders must provide HIA with full client details. HIA independent survey of the builder s clients. will or mail all clients a copy of the survey form for Builder s clients will be asked to judge the following: completion and return to HIA. The builder warrants they Builders participation in the design process are authorised to disclose their clients details to HIA for the Ease of communication and service prior to purpose of carrying out this survey. commencement of construction All of the above information, staff/team photo and electronic Professionalism of supervision copy of company logo is to be submitted online to HIA by Communication through construction the close of entry dates as listed on page 3. Quality of workmanship throughout the finished product How responsive was the builder to requests and changes To enter this category online, first download the excel list during the construction? template for your completion list and follow the online Did construction time meet with your expectations? entry prompts. Note: a high res copy of your company Quality of service after hand over logo and a high res photo of your staff is required for entry Did the finished home represent value for money? into this category. HIA professional photography service Did the final project result meet your expectations? is not available for this category. For further information please contact HIA Events on wa_events@hia.com.au or A minimum of 25 per cent of the distributed surveys must be returned for small and medium builders, 20 per cent for large builders HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 11

12 Western Australian Awards Category Definitions continued Customer Service Award Manufacturers, Suppliers and Service Providers Builder members are not eligible to enter this award. Customer Service is presented only at the Housing Awards luncheon. The Customer Service Award acknowledges the contribution of financial institution, manufacturer, supplier, Government department (including local authorities) and professional service members. Nomination is to any financial HIA member who supplies building companies directly or indirectly. Professional service members include surveyors, building designers and architects, engineers, building inspectors, land developers, accountants and financial advisers, legal firms, advertising agencies, interior designers, estimators, computer specialists and other housing industry service providers. Applicants for this award need to be able to demonstrate application of fair-trading principles and a commitment focus within their organisation. Customer Service refers to the level of service that a business provides to its customers, before, during and after their purchase and is aimed at enhancing the customer s level of satisfaction. It includes aspects such as complaint handling, excellent communication and respect. In short, it means going that extra mile for your customers and surpassing your competition. Why Enter? To facilitate a continuous business improvement culture throughout your organisation To gain recognition for your organisation s achievements and provide an opportunity for your people to be involved in showcasing your organisation s excellent practices To celebrate your organisation s success, and To differentiate your organisation and provide a competitive edge. * 1.0 Your Customer Service Policy What is your customer service policy and how does it relate back to your mission statement? How do you communicate it to others? ( Others includes actual & potential clients, staff and other stakeholders e.g. suppliers) What procedures do you have in place to review your customer service policy? 2.0 Communication What steps have you taken to improve communications within your business (please include the reasons why you made those improvements)? What steps have you taken to improve communications between your business and its customers (please include the reasons why you made those improvements)? What steps have you taken to improve communications between your business and its suppliers/trades (please include the reasons why you made those improvements)? 3.0 Research & Development How do you identify your customers current & future needs? How do you measure whether your customers current needs have been met? What remedial action do you take if your customers current needs have not been met? What processes have you put in place to improve customer service (in relation to both the delivery of service and the level of satisfaction)? Are your staff involved in this process? 4.0 Customer Service Levels (Provided by your business) How do you measure and monitor your customer service levels? What training programs do you have in place for staff? How do you encourage staff to adopt, promote and develop your customer service policy? 5.0 Customer Satisfaction How do you measure & monitor customer satisfaction? Describe how your business goes the extra mile for its customers? How much of your business comes from referrals by satisfied customers? * When addressing each of the above criteria, please provide detailed examples, including evidence of before & after and when each of these examples occurred. Please note if a certain criteria does not apply, please explain why HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

13 Housing Awards Entry Checklist Your submission must include all the items in the following checklist. It is recommended you check you have digital files on your computer for each of the items below. You can modify and revisit your submission at any time prior to submitting the entry. All online entries must be finalised and paid for by credit card by the closing date Item Project promotion description minimum 60 words Submit a description of at least 60 words about your entry. Detail aspects that are unique or unusual about the project, project challenges, client brief, innovations, environmental features, technology, use of materials, etc. Used for promotion/publicity as well as judging purposes. Contract price Copy of the page of the contract that states the price, with the client s signature. Include a summary of variations to the contract, with client signature where variations were made. Builders own project For builders own projects a formal contract may not be applicable. Please supply a signed letter on company letterhead stating the complete cost to build an identical project (including builders margin), which would be the price offered to the home buying public. Display Homes / Apartments Sales brochure and price list. List of materials List and description of internal and external materials. 1-2 pages, including manufacturer, colours and special features. Project Home entries Supply display home brochure the project home is based on. Energy rating assessment Complete copy of energy rating certificate, BASIX certificate or deemed to satisfy assessment report or information supplied with building application. Stamped approved plans (from council or building surveyor) Plans provided must reflect the finished building work. There should be no variations between submitted plans and the finished building work. The plans should be the approved plans stamped from the council or private building surveyor, including any amendments approved to those plans before or during construction. Floor Plan Site Plan (with North Point) Elevations Photographs ELECTRONIC A maximum of ten (10) images must be supplied per category/project entered. Please supply at least: Four (4) internal colour images Four (4) external colour images Renovation / Addition Four (4) before photos (in addition to images above) Outdoor Project 6-8 colour images Map with directions to project 2018 HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 13

14 Judging Criteria Award categories Custom Built Home Display Home Project Home Spec Home Judging criteria Renovation / Addition Project Townhouse / Villa of the Year Townhouse / Villa Development Apartment of the Year Apartment Complex Specialised Housing Outdoor Project GreenSmart Sustainable Home Kitchen of the Year Kitchen Design Bathroom of the Year Bathroom Design Professional Builder Business Partner Quality Of Workmanship Design Effectiveness Visual Appeal Innovation Environmental Sustainability Market Relevance Specialised Design Features Work Zone Ergonomics Features Movement Fixtures & Fittings Lighting Ventilation Design Appearance & Innovation Design, Innovation & Flair Presentation Drawings & Specification Energy Efficiency and Energy Management Water Efficiency and Water Management Resource Efficiency Protection of Indoor Air Quality Cost Effectiveness Customer Service Leadership Business Management Financial Management Business Systems Strategy and Development Operations Sales and Marketing Finance Upskilling / CPD HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

15 Kitchen & Bathroom Awards HIA Kitchen & Bathroom Awards recognise excellence in the construction and quality of workmanship, installation and design of kitchens and bathrooms. The Awards acknowledge the talents of manufacturers, designers and installers to plan safe, functional and personalised spaces which incorporate quality, innovation and aesthetically pleasing solutions. Online entries for kitchen and bathroom Upload your kitchen and bathroom entries straight from your computer to our secure online entry system. Visit hia.com.au/waawards to get your submission started. You can return to your submission to make changes any time prior to submitting. The online entry system will ask you to upload all the details in the Entry Checklist on page 19. Kitchen & Bathroom Price The value of your client s contract, including variations and GST, is used to determine the correct price of your kitchen or bathroom project. This is used to determine the price sub-category to enter your project in. This value must include only prime-cost items, such as cabinets, splashbacks, fixtures and fittings, bench-tops, trades, etc. Do not include the cost of appliances. Trends International Design Awards The winners of the following categories at the 2019 HIA-CSR Australian Housing Awards progress to compete in the prestigious Trends International Design Awards (TIDAs): HIA Australian Kitchen of the Year HIA Australian Bathroom of the Year HIA Australian Kitchen Design HIA Australian Bathroom Design Kitchen & Bathroom Winners Pathway AUSTRALIAN KITCHEN OF THE YEAR AUSTRALIAN KITCHEN DESIGN AUSTRALIAN BATHROOM DESIGN AUSTRALIAN BATHROOM OF THE YEAR KITCHEN OF THE YEAR KITCHEN DESIGN BATHROOM DESIGN BATHROOM OF THE YEAR KITCHEN IN A DISPLAY HOME RENOVATED KITCHEN NEW KITCHEN RENOVATED BATHROOM NEW BATHROOM BATHROOM IN A DISPLAY HOME KITCHEN IN A DISPLAY HOME UP TO $190,000 $190,001 - $220,000 $220,001 - $300,000 $300,001 - $400,000 $400,001 - $550,000 $550,001 - $750,000 $750,001 & OVER RENOVATED KITCHEN UP TO $30,000 $30,001 - $45,000 $45,001 - $60,000 $60,001 & OVER NEW KITCHEN UP TO $20,000 $20,001 - $25,000 $25,001 - $35,000 $35,001 - $50,000 $50,001 - $70,000 $70,001 - $90,000 $90,001 & OVER RENOVATED BATHROOM UP TO $20,000 $20,001 - $30,000 $30,001 & OVER NEW BATHROOM UP TO $15,000 $15,001 - $25,000 $25,001 - $35,000 $35,001 & OVER BATHROOM IN A DISPLAY HOME UP TO $190,000 $190,001 - $220,000 $220,001 - $300,000 $300,001 - $400,000 $400,001 - $550,000 $550,001 - $750,000 $750,001 & OVER EXCELLENCE IN SHOWROOM DISPLAY OUTDOOR KITCHEN LIVEABLE KITCHEN LIVEABLE BATHROOM LAUNDRY NEW LAUNDRY RENOVATED LAUNDRY KITCHEN & BATHROOM EXCELLENCE IN SERVICE ARD 2018 HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 15

16 Kitchen & Bathroom Awards Category Definitions For judging criteria of these categories refer to page 14. New Kitchen * This award acknowledges quality of workmanship in the manufacture and installation of a complete single residential kitchen. It is recommended those involved in cabinetry for the project be acknowledged on the entry e.g. cabinet-maker. A kitchen in a new extension or home shall be entered in the new category. New Bathroom * This award acknowledges quality of workmanship in the manufacture and installation of a complete single residential bathroom. A bathroom in a new extension or home shall be entered in the new category. Renovated Kitchen * This award acknowledges quality of workmanship in the manufacture and installation of a complete single residential kitchen. It is recommended those involved in cabinetry for the project be acknowledged on the entry e.g. cabinet-maker. A renovated kitchen is a new kitchen within an existing space. Renovated Bathroom * This award acknowledges quality of workmanship in the manufacture and installation of a complete single residential bathroom. A renovated bathroom is a new bathroom within an existing space. Kitchen Design The Kitchen Design category recognises excellence in design of a renovated or new residential project. Kitchen Design entries are judged on the design, innovation and flair demonstrated by the designer. The entry must recognise the principle designer of the project. Kitchen Design entries must have been installed and completed prior to close of entries. Site inspections of Kitchen Design entries will not be undertaken, therefore it is important that professional, high resolution images are supplied for judging. Bathroom Design The Bathroom Design category recognises excellence in design of a renovated or new residential project. Bathroom Design entries are judged on the design, innovation and flair demonstrated by the designer. The entry must recognise the principle designer of the project. Bathroom Design entries must have been installed and completed prior to close of entries. Site inspections of Bathroom Design entries will not be undertaken, therefore it is important that professional, high resolution images are supplied for judging. * The winner of the Bathroom of the Year will be chosen from the winners of the New Bathroom, Renovated Bathroom and Bathroom in a Display Home categories. The Bathroom of the Year winner will progress to the 2019 HIA-CSR Australian Housing Awards. * The winner of the Kitchen of the Year will be chosen from the winners of the New Kitchen, Renovated Kitchen and Kitchen in a Display Home categories. The Kitchen of the Year winner will progress to the 2019 HIA-CSR Australian Housing Awards. Kitchen in a Display Home * This award recognises excellence in the design, manufacture, installation and project coordination of a kitchen in a completed residential display home to the public. Bathroom in a Display Home * This award recognises the design, manufacture, installation and project coordination of a bathroom in a completed residential display home to the public. *Note: A Kitchen or Bathroom Project can not be entered into more than one category of either New, Renovated or Display. Please select the category that best suits the project HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

17 Kitchen & Bathroom Awards Category Definitions continued Outdoor Kitchen This award recognises the increase in popularity of outdoor living spaces which incorporate outdoor cooking facilities. It can range from a BBQ in an outdoor area to a fully operative built-in outdoor kitchen which functions for the most part exactly as an indoor kitchen would. An outdoor kitchen area can be under the same roofline as the interior of the home but would not be fully enclosed. Projects will be judged according to quality of workmanship, work zone and movement, ergonomics, features, presentation drawings and specifications, design and innovation. Liveable Kitchen This award acknowledges excellence in universal design, manufacture, installation and project co-ordination of a complete kitchen that is designed for people of all ages and abilities and highly adaptable for ageing in place or people with disability. Projects will be judged according to overall success of design, planning and placement of fixtures and fittings, planning, construction quality, innovation and originality. Liveable Bathroom This award acknowledges excellence in universal design, manufacture, installation and project co-ordination of a complete bathroom that is designed for people of all ages and abilities and highly adaptable for ageing in place or people with disability. Projects will be judged according to overall success of design, planning and placement of fixtures and fittings, construction quality, innovation and originality. Excellence in Showroom Display This award recognises outstanding achievement in the presentation of products to the home-buying public. Showrooms entered into this category should showcase kitchen and/or bathroom products. Projects will be judged according to showroom layout, overall display layout, customer service, innovation/originality and availability of resource material. New Laundry This award recognises excellence in the design, manufacture, installation and project coordination of a new laundry in a single dwelling. Projects will be judged according to quality of workmanship, ergonomics and function, design appearance and innovation, and presentation drawings and specifications. Renovated Laundry This award recognises excellence in the design, manufacture, installation and project coordination of a renovated laundry in a single dwelling. Projects will be judged according to quality of workmanship, ergonomics and function, design appearance and innovation, and presentation drawings and specifications HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 17

18 Kitchen & Bathroom Awards Category Definitions continued HIA Kitchen & Bathroom Excellence in Service Award The Award acknowledges excellence in service provided to clients in all areas of customer satisfaction, providing winners with a great opportunity to showcase customer service. An employee of a kitchen and bathroom installer or manufacturer/installer in a design department must be entered in conjunction with their employer under the financial HIA membership. For designers the entrant must be a financial member of the HIA under their name/ company with the registered ABN matching. Design teams within larger organisations cannot enter this award independently of their organisation. This award recognises and acknowledges designers, cabinet makers, kitchen and bathroom manufacturers and their design team for their consistent excellence in service given to clients. For eligibility in this category you must exclusively install kitchens &/or bathrooms. Builders can enter the excellence in service category in the Housing Awards for their region. See page 11. This award will be judged according to the response of an independent survey administered by the HIA. Entrant clients will be asked to judge the following; Company participation in design process Ease of communication and service, prior to commencement of project Professionalism of supervision from project installation to completion Communication throughout project Quality of workmanship throughout finished product Responsiveness to changes throughout project Did project completion time meet with your expectations? Quality of service after project completion Value of money for project installed Did the final product installed meet expectations? A minimum of 25 per cent of the distributed surveys must be returned. HIA urge entrants to make direct contact with their clients to encourage the return of client surveys. HIA will advise entrants of: The date of their survey distribution The percentage return rate of client surveys two weeks prior to surveys being due back to HIA. Feedback can be requested by the entrant. HIA will provide the entrant with their total average score after the announcement of the awards. Only if requested in writing. HIA will only resend electronic surveys to the contact details provided in the spreadsheet in the form of a reminder once. Hard copy surveys will not be resent. HIA cannot advise entrants of their percentage return rate after their initial two week notification. No further correspondence will be entered into. HIA cannot advise which clients have and have not responded. If the client does not have an address please provide a postal address (NO lot numbers). HIA cannot alter any lists once the survey process has commenced. Any requested changes prior to the commencement of the survey process must be made in writing to HIA Events and are subject to approval. COMPLETION DATES Projects must have been completed between Friday 17 March 2017 and Friday 23 March Any completions that have been completed/installed for the company, employees of the company, contractors or family members should be highlighted clearly, to ensure surveys are not sent and recorded. These completions need to be included in the number of completions per annum. To ensure the entrant and HIA do not breach the Privacy Act, the entrant must provide HIA with full client details. HIA will or mail all clients a copy of the survey form for completion and return to HIA. The entrant warrants they are authorised to disclose their client s details to HIA for the purpose of carrying out this survey. All of the above information, staff/team photo and electronic copy of company logo is to be submitted online to HIA by the close of entry dates as listed on page 3. For further information please contact HIA Events on wa_events@hia.com.au or HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

19 Kitchen & Bathroom Awards Entry Checklist Your submission must include all the items in the following checklist. It is recommended you check you have digital files on your computer for each of the items below. You can modify and revisit your submission at any time prior to submitting the entry. All online entries must be finalised and paid for by the closing date. Item Project promotion description minimum 60 words Submit a description of at least 60 words about your entry. Detail aspects that are unique or unusual about the project, project challenges, client brief, innovations, etc. Used for promotion/publicity as well as judging purposes. Working drawings Drawings must include scale. Detailed working drawings, including: floor plans elevations and cross sections cabinetry / joinery plans perspectives (optional) house plan with new work area identified Plumbing, electrical/lighting and structural details must appear on plans and elevations Contract price Copy of the page of the contract that states the price, with the client s signature. Include a summary of variations to the contract, with client signature where appropriate. Builders own project For builders own projects a formal contract may not be applicable. Please supply a signed letter on company letterhead stating the complete cost to build an identical project (including builders margin), which would be the price offered to the home buying public. Photographs Please supply Six (6) colour images of the project entered. Renovation / Addition Four (4) before photos (in addition to images above) Map with directions to project Kitchen and Bathroom of the Year In addition to the items listed above, please also submit the following List of materials used in project Provide a list and description of materials used in project, such as: Cabinetry materials, finishes and colours Appliances, or sanitary ware, fixtures and fittings Splash back or wall treatments Flooring, painting and decorating Kitchen Design and Bathroom Design In addition to the items listed above, please also submit the following Design statement client brief how requirements were achieved needs fulfilled problems overcome innovations included in the project List of materials proposed to the client Provide a list and description of materials proposed to the client, such as: Cabinetry materials, finishes and colours Appliances, or sanitary ware, fixtures and fittings Splash back or wall treatments Flooring, painting and decorating 2018 HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 19

20 2018 HIA Western Australian GreenSmart Awards HIA GreenSmart Awards recognise the diligent efforts of environmentally-aware residential builders, designers and manufacturers. The Awards recognise those who build or design environmentally-friendly homes, provide solutions to make homes more efficient or create new products for the building industry. Enter the HIA GreenSmart Awards if you wish to be recognised for your environmentally aware building practices. The Awards provide first-class recognition for environmental and sustainability achievements over a number of categories. The HIA GreenSmart Awards are open to all Western Australian HIA members in the residential construction and land development industry. Submitting your Entry Submit your entries online at greensmart.com.au/waawards At any time you can access the system using your username and password to lodge multiple entries or edit your submission. Judging Each entry will be viewed and judged by a panel of independent professionals with demonstrated industry experience, expertise and knowledge. Entries will be viewed on site by the judges within a 100km radius of Perth only. Entrants outside this area will be viewed at the discretion of the judges and travelling costs may be borne by the entrant. Site inspections for Design Concept, Partnership, Product and Professional entries will not be undertaken. Judging for these categories will occur in-house. Judging Criteria To assist in completing your entry, detailed judging criteria can be downloaded for each category from greensmart.com.au/waawards Conditions Of Entry Conditions of entry are strictly adhered to. Please obtain your copy from hia.com.au/waawards Close Of Entry All entries must be lodged by 5pm, Friday 16 March. Please note that no late entries will be accepted. Entry Fees Initial entry $380 Subsequent entry $300 Partnership Award $340 Professional Photography $360 Announcement Of Winners Winners and finalists in the Western Australian GreenSmart Awards will be announced in writing prior to the Australian GreenSmart Award presentation in August / September Winners of the 2018 HIA GreenSmart Awards will be presented at the Western Australian Housing Awards. Further Information HIA Events PO Box 1494 Osborne Park DC 6916 Ph: (08) wa_events@hia.com.au HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

21 GreenSmart Category Definitions & Judging Criteria GreenSmart Home The winner of the coveted 2018 GreenSmart Home of the Year award is chosen from the winners of the following categories: Custom Built Home Display Home Project Home Spec Home Renovation / Addition Project Townhouse / Villa Development Environmental design, features and construction Innovation Visual appeal Liveability and cost effectiveness Quality of workmanship The following housing project categories are judged on environmental design, features and construction methods, innovation, visual appeal, liveability and cost effectiveness. Detailed judging criteria is available online at greensmart.com.au/waawards *Winners in these categories qualify as an entrant in the 2018 HIA Australian GreenSmart Awards in their respective categories. Custom Built Home * An individual house, which has been designed and built on contract specifically for the site and according to the requirements and brief of a client. This includes builders own houses. Display Home * An individual house currently on display to the public and is intended for reproduction as displayed or with standard variations to suit the client s needs. The house must be for display within a 24 month period prior to and including the close of entries date, and at the time of judging. Project Home * An individual house based on a display home, sales brochure or the like for a repeatable design, which has been tailored to suit the needs of the client and the site. This includes manufactured homes formed of pre-built major elements and then assembled on site. Spec Home * An individual house, which is not built to a client s brief, nor is it on display to the public. It is either sold off the plan or built for sale on completion or during construction. For example: 1. A project where the builder has purchased a block and built a house to sell. Houses may be occupied at time of judging; 2. House and land packages from a project plan NOTE: A project cannot be entered into more than one category of either Display Home, Project Home, Custom Built Home or Spec Home. Please select the category that best suits the project. Renovation / Addition Project * An extension or renovation involving structural building work to an existing individual house or other residential building. To renovate and upgrade a group of apartments, villas, townhouses, etc or to convert a non-residential building into a residential building. Builders entering this category must be responsible for the total renovation. Townhouse / Villa Development * This award recognises multiple dwelling residential projects. These projects typically include developments known as dual occupancy (two dwellings on a single allotment), villas (one storey), townhouses (two-three storey) and terrace housing, whether attached or detached. These projects must be classified as Class 1a buildings under the Building Code of Australia HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 21

22 GreenSmart Category Definitions & Judging Criteria continued Residential Development * This award recognises a residential development project, where more than twenty lots are created (being a subdivision) or where the development is a multi unit development (high or low rise). Projects will be judged based on the environmental design principles incorporated into the development. Projects should detail how they have managed construction, including site works and building work (where relevant), the use of innovative solutions for site constraints or improved environmental outcomes, along with the overall visual appeal and liveability of the development. Product * This award recognises a product that is integral to the construction or operation of a home that can either: reduce operational water or energy use in the home; or provide healthy living environments for occupants; or contain recycled content from waste material or sourced from renewable materials. Your entry must describe your company s role in the manufacturing of this product and bringing the product to market. If you do not manufacture the product, but are a distributor, you need written consent from the manufacturer stating they agree to you submitting the product in the HIA GreenSmart Awards. In this instance the manufacturer will not be a joint entrant unless stated in the joint entrant field on the entry. All entrants must be HIA members. If you are a distributor of the product you will need to advise what form your distribution rights take e.g. sole distributor. The product must have been placed on the market within the 24 months prior to the closing date of entries. Please see entry requirements on page 26 of this booklet. Specified and proven environmental benefits Innovation and new technology Cost effectiveness Standard of finish / presentation Origins of product manufacture Promotion Sustainable Home* This award is presented to the housing project (single or multi dwelling) that best incorporates cost-effective environmental performance and operational principles to its design and construction. Projects will be judged on quality of workmanship, energy efficiency and energy management, water efficiency and water management, resource efficiency, protection of indoor air quality, innovation, visual appeal and cost effectiveness. Professional * This award will be presented to the HIA GreenSmart Professional who best demonstrates the successful application of the HIA GreenSmart approach in a residential building and design capacity within the industry. Submissions should include relevant business documentation and specific examples of how HIA GreenSmart principles have been put into practice. The HIA GreenSmart Professional must have completed the two day HIA GreenSmart Professional course. Please see further details and entry questions on pages 26 and 27 of this booklet. Approach to sustainable residential design, building or professional service Application of GreenSmart Principles Incorporation of sustainable practices into your business Innovation and promotion of sustainable home building practices and buildings. Water Efficiency * This award recognises residential development projects which incorporate design features and practices to reduce potable water consumption within the development and/ or incorporate water sensitive urban design practices and technologies to improve the management of natural water flows within the development. Projects should detail how they have incorporated innovative techniques or technologies for water conservation or substitution, as well as the ability for chosen solutions to be integrated into regular building practices. Water management planning & systems Water saving features Benefits of water savings Innovation Sustainability performance Energy Efficiency* This award is presented to the housing project (single or multi dwelling) that best incorporates cost-effective energy efficient design and operational principles. The home should demonstrate a high level of year-round climate control with minimal heating or cooling. Projects will be judged on quality of work, passive solar design features, energy saving materials and fittings, energy rating, liveability and innovation HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

23 GreenSmart Category Definitions & Judging Criteria continued Winners of the following categories of the Western Australian GreenSmart Awards do not progress to the 2018 HIA Australian GreenSmart Awards. Design Concept This award recognises a residential building or development that demonstrates how it will best embody HIA GreenSmart principles, through its effectiveness in integrating positive environmental outcomes into the design. The project may have achieved master plan status, or have successfully been accepted as a winning tender or obtained development or construction approval. Site inspections of Design Concept entries will not be undertaken, therefore it is important that professional high resolution images are supplied for judging. Design preparation, explanation and promotion Environmental consideration in design Liveability and cost effectiveness Smart Housing Awarded to the residential building project that best integrates technology in a manner that benefits the environment and liveability of the home effectively. The project must be technology smart and HIA GreenSmart in its environmental and liveability achievements. These achievements may be either internal or operational to the home(s), provided as part of the project (including its method of construction), or may be external to the project. Quality of workmanship Energy saving systems Water saving systems Operational monitory systems Liveability New technology and innovation Framed Home An individual dwelling where the walls must be predominantly timber and/or steel frame with sheet, plank or tile claddings and linings. Traditional brick veneer construction is not eligible for this category. A renovation project cannot be entered into this category. Environment design, features and construction Innovation Visual appeal Liveability and cost effectiveness Quality of workmanship Transportable / Kit Home A Transportable / Kit Home is a dwelling which is prefabricated by the builder in an off site location (such as a factory environment) and is subsequently transported to an on-site location and placed or erected on the site with all service connections being completed by the builder. Environmental design, features and construction Innovation Visual appeal Liveability and cost effectiveness Quality of workmanship Resource Efficiency This award recognises outstanding achievement in resource management, including waste avoidance and recovery, in a housing project e.g. a residential building or project and its associated civil contracting or demolition works. Projects should display achievements in the prevention/avoidance of waste through innovative designs and practices, use of recovered materials or the utilisation of existing building, facilities or infrastructure. Prevention/avoidance of waste during construction Materials selection Benefits of resource recovery & innovation Sustainability performance Quality of workmanship 2018 HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 23

24 GreenSmart Category Definitions & Judging Criteria continued Partnership The award will be presented to the organisation/s (representing a business, government or community group) whose efforts best typify a collaborative partnership approach with HIA in promoting and demonstrating HIA GreenSmart principles or the HIA GreenSmart program. Nominations will be judged according to achieved environmental outcomes, industry benefit derived from the partnership and the effectiveness of leading positive change. Partner involvement bringing work to fruition, together with the effectiveness of internal and external communication will also be considered. The entrant/s must provide additional material including names of partners, details of environmental solutions adopted and outcomes achieved as a result of the Partnering approach adopted. This award will showcase Western Australia s best example of environmental cooperation in building and land development. You would have brought several parties together to achieve an outstanding environmental outcome in the building and development industry. Please address the following points: 1. Describe the nature/scope of work, service or project involving partnership approach. 2. Describe the effectiveness of work, service or project to the GreenSmart initiative. 3. Describe the extent to which partners have each played an important part in bringing the project, work or service to fruition. 4. Evidence of any publicity of the projects outcome. Residential Land Development Awarded to the residential land development or subdivision project of 20 lots or more that best demonstrates minimal environmental impact and net environmental, social and economic gains through its design, construction and development. Development design and site considerations Civil works construction Residential development elements Amenities Quality of workmanship The winner of the Residential Land Development category may be entered into the HIA Australian GreenSmart Awards Residential Development category, provided the project meets the judging criteria. GreenSmart Winners Pathway HIA AUSTRALIAN GREENSMART ARDS GREENSMART DISPLAY HOME * GREENSMART PROJECT HOME * GREENSMART CUSTOM BUILT HOME * GREENSMART SPEC HOME * GREENSMART RENOVATION/ ADDITION PROJECT * GREENSMART TOWNHOUSE / VILLA DEVELOPMENT * GREENSMART PROFESSIONAL * GREENSMART RESIDENTIAL DEVELOPMENT * GREENSMART TER EFFICIENCY * GREENSMART ENERGY EFFICIENCY * GREENSMART PRODUCT * GREENSMART SUSTAINABLE HOME * GREENSMART FRAMED HOME GREENSMART RESIDENTIAL LAND DEVELOPMENT GREENSMART PARTNERSHIP * Winners in these categories qualify as an entrant in the 2018 HIA Australian GreenSmart Awards in their respective categories. GREENSMART DESIGN CONCEPT GREENSMART SMART HOUSING GREENSMART RESOURCE EFFICIENCY GREENSMART TRANSPORTABLE / KIT HOME HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

25 Entry Checklist HIA GreenSmart Housing Projects All housing entries must collate and submit the following items: Project details Includes date of completion and owner details Project location Detailed map showing project location 60-word promotional description Written Submission Can be uploaded as word doc or pdf. Your written submission forms an integral part of your entry. It is your opportunity to explain the features, benefits and HIA GreenSmart principles that you have incorporated into the home. Your written submission must address the following: 1. Each of the judging criteria for the category entered. Judging criteria can be downloaded from greensmart.com.au/waawards 2. Evidence of HIA GreenSmart principles incorporated in the housing project and their estimated costs 3. Benefits derived from implementing HIA GreenSmart principles in the design, construction and promotion of the project 4. Evidence of site conditions and site management practices undertaken before, during and after works. Stamped Approved Plans Plans should indicate the particular GreenSmart practices included in the design or building. All plans must show North point. Renovation / Adddition must include plans showing old and new work. Plans to be uploaded are limited to: 1. Floor Plan 2. Site Plan 3. Elevations Copy of the energy rating certificate Certificate of Occupancy or equivalent Completion Certificate Contract Price Page of the contract that states the price with the client s signature. Include a summary of variations with client signature where appropriate. Display home category only - supply sales brochure and price list. Display Home Entries Sales Brochure Price list Project Home entries Supply display home brochure the project home is based on. List of Materials Description of internal and external materials; including manufacturer, colours and special features. High Resolution Photographs Upload 8-10 images showing standout features and environmentally-friendly aspects relevant to the category entered. Include at least one front elevation photo. Photos must be high resolution and a minimum 300dpi in jpg or tiff format. Renovation / Addition must include four before photos. Images are used to promote winners and finalists. Professional quality images should be provided at time of entry. HIA offers a photography service, with photographs taken at the same time as judging. 8 images are supplied to you after the awards presentation. You can elect this on your online submission form. A4 map with directions to project Declaration You are asked to tick a box declaring, among other things, you have the owner s consent to enter the project. Partnership checklist Written submission address criteria outlined on page HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 25

26 Entry Checklist HIA GreenSmart Product All HIA GreenSmart Product entries must collate and submit the following items: Product details Includes date product placed on Australian market. Written Submission Can be uploaded as word doc or pdf. Your written submission forms an integral part of your entry. It must address the following criteria: Reference to each of the judging criteria. Judging criteria can be downloaded from greensmart.com.au/waawards Material Data Sheets outlining the environmental credentials of any product components An outline of the relevance of the product to the residential building industry A description of your company s role in the manufacturing of this product and bringing the product to market. What form your distribution rights take eg. sole distributor. The estimated market cost and any potential for export. Provide evidence Supporting claims that the product is recognised as Australian Made where these claims are made. That the product can deliver energy, water or resource efficiency in its operation over traditional products. Of the product placement on the market within 24 months prior to the closing date of entries. High Resolution Photographs Upload up to ten (10) images of the product. Photos must be high resolution and a minimum 300dpi in jpg or tiff format. Images are used to promote winners and finalists. Professional quality images should be provided at time of entry. Written Consent from the Manufacturer, If applicable If you are a distributor entering the product without the manufacturer as a joint entrant. Entry Checklist HIA GreenSmart Professional All HIA GreenSmart Professional entrants must collate and submit the following items: Applicant details Includes date of HIA GreenSmart Professional course attendance Written Submission Can be uploaded as word doc or pdf. Your written submission forms an integral part of your entry. It must address the HIA GreenSmart Professional entry questions on page 24. High Resolution Photographs Upload 1-2 images of the applicant, preferably on a building site. Upload images of projects relevant to the applicant. Photos must be high resolution and a minimum 300dpi in jpg or tiff format. Images are used to promote winners and finalists. Professional quality images should be provided at time of entry. Stamped Approved Plans Plans should indicate the particular HIA GreenSmart practices included in the design or building of a project undertaken by the HIA GreenSmart Professional and referenced in the written submission. All plans must show North point. Plans to be uploaded are limited to: Floor Plan Site Plan Elevations HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

27 HIA GreenSmart Professional Entry Questions Submissions for the HIA GreenSmart Professional award need to address the judging criteria. The following questions are provided as a guide to assist applicants in preparing sufficient information to support the entry. A written submission, supported by photos, plans, brochures, and other useful information, should be provided to allow the judges to understand the entrant s views, knowledge, experience and passion for sustainable residential building. 1 Approach to Sustainable Residential Design, Building or Professional Service 1.1 Outline your individual philosophy on environmentally responsible building and how this has influenced the direction of your business Consider: What environmental features are of most importance to you and why? What environmental features have you been incorporating into your housing projects and why? 1.2 Demonstrate how you create and promote improved outcomes for sustainable housing Consider: Have you created or lead change in the housing industry? Have you worked with like-minded builders, designers, contractors, product manufacturers and suppliers, customers, apprentices, service providers to achieve sustainable outcomes in residential building? Have you worked with customers to achieve an improved environmental outcome for their project? How do you measure your success in promoting change? 1.3 Demonstrate how you are expanding your knowledge and keeping up-to-date with changing trends Consider: Where do you obtain your knowledge from? Web, product manufacturers, further training. Do you install new products in your housing projects and review their proposed benefits? 2 Application of HIA GreenSmart Principles 2.1 Provide current evidence of building the HIA GreenSmart way or providing a service that incorporates HIA GreenSmart principles in the residential building industry Consider: What HIA GreenSmart principles have you applied in a recent housing project and why? Do you seek to incorporate HIA GreenSmart management practices in all projects? If not, what are the constraints? What innovative projects have you been involved with? How do you try to learn from these projects? 3 Incorporation of sustainable practices into your business 3.1 Outline how environmental issues have been incorporated by you into the planning and decision making processes for your business operations Consider: Have you introduced systems into the business operations to improve its environmental performance? e.g. Consideration in your estimating and/or purchasing system for your business operations where decisions are based on environmental features? 4 Innovation and Promotion 4.1 Outline how you communicate your business philosophy to customers Consider: Do you promote yourself as a HIA GreenSmart Professional in marketing material? Have you developed any public presentations, publications, or website information? Do you promote your business as providing a point of differentiation from others? 4.2 List the principles, practices or products that you see yourself using in the future to build the HIA GreenSmart way and why Consider: What is a product, technique, system or service that you see yourself using/incorporating in the next 12 months? Why? Are you planning to grow your business with respect to promoting environmentally responsible housing? If so what is the focus? 4.3 How do you see the housing industry continuing to adapt to a changing environment? Consider: Do you believe there will continue to be changes in the way we build houses in the next two years and what could this include? e.g. house size, material use, choice of material based on life cycle assessment and construction methods, carbon offsetting of house construction, adaptable, modular or smart housing HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 27

28 Photographic Requirements for all Award programs It is essential that professional quality photographs be provided at the time of entry, as the photographs supplied will be used for media purposes to promote winning entries. You will not be contacted to supply better quality images if your project is a finalist or winner. To showcase your project at its best, it is strongly recommended that photographs are taken by a professional photographer. All photographs should show differing aspects of the project including unique features. Photos should not be digitally enhanced. Projects submitted online will need to have a maximum of 10 images uploaded. Images must be high resolution, minimum of 300dpi and submitted in jpg or tiff format. Suggested daytime images: Streetscape Kitchen Bathroom Living Area Outdoor Points of difference e.g. cellar, environmental features, storage solutions Apartment Complex foyer common area recreational facilities Photography Copyright Professional photographers routinely reserve copyright and other intellectual property rights of the photos they take for you, even if you have purchased the images. As these images may be reproduced in promotional material, and as you are warranting this will not infringe anyone s copyright, it is important you obtain the copyright of the photos. If the photographer will not sell the copyright, you may obtain their written agreement to the reprinting of the photos. A suitable agreement is available at hia.com.au/waawards Note: This signed documentation is not required for your entry, but is required to protect you from copyright infringement. HIA Photography Service HIA offers a photography service, with photographs taken at the same time as judging. 8 images are supplied to you after the awards presentation. You can elect this option on your online submission Digital Photographs 4 external colour images of the project 4 internal colour images of the project 4 before photos when entering a renovation/addition 6 colour images for kitchen and bathroom entries 6-8 colour images for outdoor project entries Images must be high resolution and submitted in jpg or tiff format. Images must be a minimum of 300dpi HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

29 Conditions of entry All entrants must comply with these conditions of entry For full Conditions of Entry for the Western Australian GreenSmart Awards, please visit hia.com.au/waawards ENTRANT AND PROJECT ELIGIBILITY 1. a) Entrants must be financial members of the Housing Industry Association at the time of entry until the completion of the awards program. b) Entrants must be appropriately licensed or registered to carry out the project entered (as required by law) at the commencement and completion of the project. Building licence or registration is not required for Residential Building Designer and Business Partner. c) Each project entered must comply with relevant legislative and statutory requirements. 2. a) The entry must be the work of the entrant and properly attributable to them. For example, where an entrant is entering as the Builder of a project, they must be the builder on the record for that project, that is, the person named as builder in the building contract, inspection reports and home owners warranty certificate. Where there is more than one person who fits that description (for example where an owner builder permit was taken out, but the owner subcontracted part of the project to a licensed builder) the builder will be the person who performed the majority of the actual building work on the finished project. Where the contracted scope of works does not include all the building work for the project entered and other building work has been performed by others directly engaged by the home owner, this work should be identified on the entry form. Where the project was built by a partnership, all partners should be named as entrants unless they have given their written prior consent to a different arrangement. Where the project was built by a company, the company must give their prior written consent if the entry is in the name of an individual Director or other person. The entrant should provide supporting details of this in such cases. The same rule applies to Architects, Designers, Developers etc. b) Builder and Architect/Designer/Council/Developer joint entries are acceptable provided they are all members of the Association. 3. For kitchen project categories, it is recommended that the cabinetmaker or kitchen manufacturer be acknowledged as an entrant. It is recommended that designers be acknowledged in kitchen design and bathroom design categories. 4. Homes entered must be residential dwellings. Kitchen and bathroom entries must be in residential dwellings. 5. Previous award winning projects are ineligible to be re entered into the same category. 6. Housing entries must have reached practical completion within the 24 months prior to the final closing date of entries. 7. Kitchen & Bathroom projects and designs must have been installed and completed in the 24 months prior to the final close of entries date. 8. Project must be entered into the price category that best represents the complete price. E.g. the Display Home price is the total price of the display home as viewed by the judges with inclusions. 9. Where the home is built for staff, friends, a family member or is the builder s own home, the contract price must represent the complete cost to build an identical home (including builders margins), which is the price offered to the home buying public. 10. Projects must be located within the geographical boundaries of the regional competition entered. 11. Homes entered into the Display Home category must be for display withing a 24-month period prior to the close of entries, at the time of close of entries and judging. TERMS OF ENTRY 12. Entrants will not be entitled to a refund for entries withdrawn after the closing date. 13. All applicable sections of the entry form must be completed. 14. If the project is entered into a category for which it does not qualify, HIA reserves the right to move the project to an appropriate category, without prior consent from the entrant. 15. Judges reserve the right to change category valuations for awards. 16. HIA reserves the right to amalgamate categories to best represent the industry if deemed appropriate. 17. Judges reserve the right to decline to present an Award in a particular category if a minimum standard of excellence has not been reached. 18. HIA in its sole discretion may give, during or after the judging and/or conferral of the award, a comparable award, commendation or otherwise recognise any other entity (being a financial member of the Housing Industry) HIA considers contributed or collaborated to a material extent in the construction, design or delivery of the project being judged. 19. The judges decision is final and no correspondence will be entered into. 20. Neither HIA nor the judges will be required to provide entrants with feedback or a critique in relation to their entry or provide any reasons for their decision HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 29

30 Conditions of entry continued PUBLICITY & RRANTIES 21. The entrant: a) warrants that the details of its entry are correct in every respect and comply with the conditions of entry; b) warrants that the entry has the client s consent; c) warrants that the subject matter of the entry and material included with or as part of the entry (such as plans and photographs) does not infringe copyright or any other intellectual property right; d) indemnifies HIA against such infringements; e) grants to HIA an irrevocable license to use the subject matter of the entry and material included with or as part of the entry for any purpose in connection with the promotion of HIA and the Awards; f) agrees to state the category, HIA region and the year awarded, whenever disclosing information or promoting itself or the entry in any communications media, as a finalist or winner in the Housing Awards and/or Kitchen & Bathroom Awards; and g) agrees to comply with HIA Awards Advertising Standards, HIA Award winners conditions of use and HIA Award logo style guide. 22. HIA and its associated media will only publish the entrant and/or designer s name, the category price range of all projects and the suburb. No street addresses or owner s names will be used (except Display Homes). 23. Entrants acknowledge that HIA take no responsibility for the quality of photos and plan produced nor any editorial discrepancies attached to any photo or plan. CLIENT/ENTRANT NOTIFICATION 24. All entrants must gain the consent of the owner for the project or design to be entered into the competition. 25. All entrants will be advised of the judging date and time by the HIA following the close of entries. 26. Each home will be viewed and judged by industry professionals who volunteer their time. Entries will be viewed by the judges within a 100km radius of the major regional centre. Entrants outside this area may be judged at the discretion of the judges and travelling costs may be borne by the entrant. Note: please contact your Regional Office for specific details. DISQUALIFICATION 27. HIA reserve the right to disqualify an entry before, during or after the contest judging, official announcement of winners and awards presentation without a refund if HIA determines that: a) the entry or entrant breaches or otherwise fails to meet/observe any of the above stated eligibility or contest requirements; b) HIA considers false or misleading information is intentionally provided; c) problems or discrepancies arise between or among entrants, designers and clients which HIA considers cannot be amicably resolved by the parties involved within a reasonable time; d) the project has not reached practical completion by the advertised final entry closing date; e) the price quoted fails to comply with entry guidelines; f) the judges cannot gain access to the home at the determined time and time does not permit them to re-visit the dwelling; g) the member ceases to trade for whatever reason, becomes bankrupt or insolvent between the close of entries and announcement of awards; or h) the entrant ceases to be a member of HIA. 28. In the case of disqualification after the awards ceremony, the entrant will be required to return the award and a public announcement may be made by HIA HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS

31 DISCLOSURE 29. The entrant agrees that any media comment in any communications media and photographic display of any of the entries will be at the discretion of HIA and the associated media. 30. HIA and its associated media accept no responsibility for any incorrect details, spelling or other incorrect information stated in the entry form. 31. HIA cannot guarantee the return of photographs, plans or any other material supplied. All documentation will be securely stored at the completion of the awards program. 32. The entrant acknowledges that should any copyright action against the project be upheld by a Court of Law, awards shall be relinquished by the entrant and returned to HIA, at the point at which a judgement is delivered by a Court at first instance. 33. HIA does not guarantee that all entrants will be featured in publications or promotional events related to HIA awards. MULTIPLE ENTRIES 34. If the same home is entered in more than one category (where allowable), the entrant must separately complete and submit an online entry for each category entered together with a set of plans and photos. Unless otherwise specified, an entry fee is payable for each category entered. PRIVACY AND PERSONAL INFORMATION 35. HIA may collect personal information (as defined in the Privacy Act 1988 (Cth)) and other information relating to the entrant s business in order to administer the Awards. All entries become HIA s property. 36. By participating in the Awards (including by submitting an entry), the entrant consents for HIA to use and disclose any personal information: a) for the purposes set out in HIA s Privacy Statement available at and b) to HIA s related entities, business partners, agencies, sponsors and other third parties engaged to provide services in connection with the Awards, in order to: (i) market to the entrant, including by , SMS/ MMS, mail, social media and telephone; and (ii) administer the Awards. 37. The entrant agrees that such consent continues unless otherwise withdrawn. To withdraw consent to receive marketing material from HIA or a third party or request that personal information not be disclosed to a third party, the entrant may: a) Telephone HIA on b) wa_events@hia.com.au 2018 HIA WESTERN AUSTRALIAN HOUSING KITCHEN & BATHROOM GREENSMART ARDS 31

32 MEDIA PARTNER PLATINUM PARTNER Home Loans