Agility, access and acceleration wherever and whenever needed: supporting and empowering your digitally enabled workforce

Transcription

1 Goba IT Infrastructure and Depoyment Speciaists End User Workspace Agiity, access and acceeration wherever and whenever needed: supporting and empowering your digitay enabed workforce

2 We put every resource your workforce wi ever need right there when they need it There is no weakest ink Viadex offer integrated services that revove around the end user, wherever that user might be at any time. We enabe the business to keep ahead of customer expectations and outpace the competition. Of equa importance, we deiver the soutions that enabe you to keep pace with and exceed the increasingy sophisticated technoogy expectations of the taented peope who work for you. Joined-up, coaborative, state-of-the-art, and non-stop innovative. How the winning organisation operates Today s workforce expects technoogy to be paced at its disposa; many have grown up with technoogy and to them it is simpy second nature. Your empoyees understand that this is how the word works and this is how the winning organisation operates; joined-up, coaborative, state-of-the-art, and non-stop innovative. Making one as powerfu as a is the roe of advanced End User Workspace strategies. Viadex s End User Workspace soutions and services enabe the transformation to a user-centric, end user enriched experience. We hep you simpify your empoyees interactions with IT services incuding appication access, driving coaboration and buiding productivity. We hep you take advantage of the business fexibiity, agiity and fuidity that drives the competitive advantage: from any ocation, on any device, with access to the data your empoyees need, in the most secure and user-friendy way possibe. Fexibiity Agiity Fuidity The power of one There is no onger any reason why there shoud be any weak inks in the organisation. Everybody can be given access to information, databases, appications, and each other, to ensure the consistent high standard deivery of quaity outcomes and the best performances. The business now depends on the power of one. 2

3 Viadex deiver the optimum route for your maximum business gain As socia media, BYOD, mobiity, and the coud drive digita transformation in the workpace, we provide a focus on the critica point where it a comes together the end user workspace this is the centre of the universe The Consumerisation of IT has had a profound effect on how businesses operate. In the true spirit of innovation a refusa to accept any restraint on new ideas and fresh thinking most organisations have embraced or are embracing the many infuences that have impacted the business word from beyond the boundaries of its traditiona approaches. Innovation from constant evoution Socia media, for exampe, started as just that: Socia. Patforms such as Twitter and Facebook rapidy proved the contagious power of informa interaction. LinkedIn brought socia to professiona networking, and YouTube brought the rea possibiity of vira to commercia communications. Boundaries changed and disappeared. In parae, the Bring Your Own Device (BYOD) trend went mainstream; initiay creating headaches for System Administrators and IT teams but now adding another dimension to the capabiities of the tech-savvy, digitay-driven empoyee. Viadex make every person a hub Rea Time Coaboration Toos; Fie Sharing Synchronisation and Document Sharing Video Conferencing and Screen Sharing Socia Media, LinkedIn, YouTube and others Office 365 Toos Emai CRM, ERP, Databases Viadex hep businesses to take advantage of virtuaised technoogies to bring innovation to the everyday actions of the business: User-centric business - Digita workpace - Digitay empowered workforce The user-centric business everages the trends, technoogies, and work practices that inspire and support empoyees The digita workpace deivers higher quaity outcomes, expanding the power of one across the business, and beyond The digitay empowered workforce responds to technoogy and forward-thinking organisations, with higher productivity, and more innovation 3

4 We offer a service you can competey adapt to the shape of your business Connecting your empoyees to be productive, coaborative, informed, and efficient Viadex hep gobay dispersed businesses, with mutipe datacentre instances and headcounts of geo-dispersed users to depoy consistent, standardised End User Workspace soutions across dispersed ocations. Our Audit/ Design/ Depoy/ Optimise methodoogy enabes us to create the soution that meets your business objectives, structure, budgets, timeines, and integration requirements with existing technoogies. Experts supported by experts We are vendor agnostic and do not favour particuar vendors uness they represent the definitive category eader the best-in-cass option or offer the optimum fit against the design of your soution. We have ong-estabished top tier reationships with the word s eading vendors across server, storage, and networking. We have a truy extensive contact ist of experts we can ca on to support Viadex experts. In this way we ensure that whatever soution your business needs, you get the undisputed best option for it. Viadex hep you take fu advantage of your entire productivity and coaboration suite with a competey coud-deivered service for emai, fie storage, communication, conferencing, messaging and many other features. Ca upon Viadex to hep you pan the most effective route to new coud efficiencies, transforming how you support the digita workforce. 4

5 The End User Workspace: being the best it can be Every organisation today needs to support a mode that works with Bring Your Own Device and faciitates Remote Working. The reasons are many and varied, compeing and unavoidabe: Improve productivity by improving coaboration Reduce trave costs through videoconferencing and socia channes; IM, texting and screen sharing Leverage virtuaisation Mobiity Productivity Empoyee expectations Fexibe agiity Viadex provide a range of offerings, from virtuaised appications and desktops through to managed device as a service on a monthy term. We hep IT departments to provide their business with different eves of service by ine of business, user or appication. Deivering an integrated digita workspace Key Viadex services incude IT Service Desk, responding to P1 cas within 15 minutes, Desktops, Appications and Workspace-as-a-Service, Managed Wireess & Endpoint or Device-as-a-Service. We offer greater fexibiity on device types, higher reiabiity, owering tota cost of ownership. This enabes you to offer an improved user experience and rapid refresh cyce, asset tagged and tracked; a backed by our goba deivery and depoyment capabiity. 5

6 Viadex focus on super-charging your competitive advantage: fexibiity of choice, faster time to market, fit for purpose end user workspaces. We provide an enhanced and consistent deivery mode for IT that is highy visibe and secure; mitigating risks across the enterprise regardess of where users work or what device they use. Mobiity We make sure your workers are connected, driving the power of one BYOD We advise on managing devices that connect to your network giving you fu visibiity and contro aways Device fexibiity Two-year subscription mode, offering frequent repacement, ower TCO and consistent standards Coaboration We design and depoy the Office 365 configuration that suits how your business works and enhances how it wins Productivity A the toos your workers need to deiver better outcomes in ess time, more informed decisions and more enriched outputs Reduced cost and risk Viadex wi manage your devices and services enabing you to foresee cost per user, per branch, per month Viadex End User Workspace soutions are supported by*: Rea-time monitoring of your infrastructure and network through our IT Service Desk and Network Operations Centre (NOC); ensuring issues are resoved before they impact your business. Customer Service Reporting incuding a forward-ooking Service Improvement Pan and operationa activities og for the month, quarter and year. 24x7x365 support centres in UK, Europe and Africa, supporting our customers gobay. Remote Contro and Monitoring of your IT services in your core datacentres and coud patforms right out to your endpoints and empoyee desktops and mobies. *Viadex Managed Service framework; specific support services subject to contract 6

7 The Viadex approach to acceerating IT and business transformation Audit - Design - Depoy - Optimise Viadex deiver the future for your workforce, and the winning path for your business For more than 16 years Viadex have been deivering an IT Goba Suppy Chain Service that makes innovation simpe. During our traves and contracts in over 90 countries we have deveoped an intimate understanding of how far and how fast technoogy can progress a company. From this we have further deveoped a wide range of skis to hep geo-dispersed organisations make the right choices in how to make the best use of technoogy to meet their business goas. We have aso deveoped a proven methodoogy to get to the optimum soution for your business. Understanding your business chaenges to go farther faster Technoogy serves the business. To make sure your technoogy choices wi deiver immediate and then sustainabe business benefits we audit your current capabiities against their abiity to deiver on your business goas. Then we fi in the gaps. The output is a ceary documented current mode of operation (CMO) to inform and support the design phase. Every depoyment foows a rigorous time-proven deivery methodoogy. Our breadth of experience over the span of 16 years, of both varied and repeatabe projects has refined our expertise in depoying successfu soutions. Deivery on time, in budget, within scope. Audit Design Depoy Optimise Our hoistic approach to design addresses a stakehoder objectives in the form of a detaied Future Mode Of Operation (FMO), identifying best-in-cass soutions. It ooks cosey at integration requirements, user expectations, business needs, and competitive superiority. It is not about topoogy and a statement of works; it is about significanty improving your competitive advantage. Our design wi underpin our phiosophy that IT performance equas business performance. Business drivers can change rapidy, IT must adapt. Viadex offer continued engagement after the initia depoyment to optimise and fine-tune your soution to ensure the best return on investment and user experience. Optimisation is often negected, but for Viadex it s standard practice. It s our commitment to your success. Viadex goba capabiities Our capabiity to deiver Consuting and Professiona Services engagements in over 70 of the 90 countries with our Goba IT Suppy Chain Services, is testament to our capabiities on a goba scae. 7

8 e n t re Goba IT Suppy Chain W or ks pa ce Da tac Managed Services r Consuting &Consuting & se U d ProfessionaProfessiona Services En Services Goba Logistics Sec Managed Services Security End User Workspace u rit y Security Viadex Security Powered by Performanta It s our mission to protect your systems and your data; as if they were our own. Viadex Security Powered by Performanta provides taior-made, cost-effective managed services to address every aspect of your security framework. We work around the cock ensuring your strategy is in ine with industry best practice and your environment remains up-to-date. Emai: services@viadex.com Web: United Kingdom: +44 (0) South Africa: +27 (0) Singapore: USA: Datacentre Datacentre Viadex Datacentre Services hep departments reduce costs, reducing risk and optimise efficiencies with defined outcomes to meet your business needs. Our team of experts with the word s eading technoogy vendors enhance your performance, optimise your capacity and reduce your tota cost of operations. Connecting your business appications and data across more than 150 countries.