EQ for Personal Change & Breakthrough Success

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1 EQ for Personal Change & Breakthrough Success Date: 13 th November 2018 Time: 9:00am to 5.00 pm Venue: KDU University College Utropolis Campus, Glenmarie, Jalan Kontraktor U1/14, Seksyen U1, Shah Alam, Selangor. Facilitator: Ms Angeline Yong Emotional Intelligence (EQ) is the ability to use emotions effectively. Countless studies and research over the last 20 years have all been pointing to the importance of EQ development in employees and how this has a direct impact on results, performance, quality of relationships, customer retention and superior leadership performance. Leading global organizations are turning to the science of EQ as part of their human capital strategy! This increasing emphasis on the role of EQ in business and talent development is evident when you do a search for Emotional Intelligence on Google which returned 30 million hits. In a survey conducted with leaders, when asked what the top issues where they face at work, leaders responded with the following: 76% are people/relational issues and 24% on finance/technical issues. Among the 135 leaders surveyed, a massive 89% identified EQ as highly important or essential to meeting their organization s top challenges. As business environments become more complex and we need to constantly adapt to thrive we need to hire right, nurture and develop the EQ of our precious talents in order to lead and succeed in the game. HRDF CLAIMABLE ( under SBL scheme)

2 Objectives: To define emotional intelligence & recognize its value to personal & organizational effectiveness; To learn and apply tools to increase personal awareness; To explore and apply tools to improve self-management and make better decisions; To discover, define & pursue a deeper sense of purpose or goals to experience a sustainable level of self-motivation & ability to adapt to change. Workshop Content: Introduction to EQ and its benefits Understand how emotion impacts personal & organizational effectiveness The EQ Model the framework for success Developing 8 key competencies Know Yourself: o Enhance Emotional Literacy o Recognize Patterns Choose Yourself: o Consequential Thinking o Navigate Emotions o Intrinsic Motivation o Optimism Give Yourself: o Increase Empathy o Pursue Noble Goals Developing & applying a plan to put EQ into action Workshop Methodology: This highly practical, fun and interactive workshop will be conducted with a good blend of instructions, discussions and roleplays. Who Should Attend: All levels of staff Fee & Packages: Price (RM per pax) Normal Price Rate RM 900 Group Of 2+ & Early Bird Promotion Rate RM 800 *Fee includes course materials, meals and Certificate of Attendance (upon completion of the training). *HRDF Claimable. **Early Bird Promotion ends 23 rd October Contact Us: KDU Management Development Centre Sdn. Bhd.(KMDC) Level 3, Admin Block, KDU University College Utropolis Campus, Glenmarie, Jalan Kontraktor U1/14, Seksyen U1, Shah Alam, Selangor Darul Ehsan, Malaysia Tel: / 0798 Mobile: (weekends) Fax: start@kmdc.com.my

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5 REGISTRATION FORM Management Development Programme Programme Series: Management Development Programme Registration Date: Programme Title: Programme Date: Individual Registration Name : Address : Mobile : Company Registration Company : Contact Person: Address : Designation: Tel: Delegates Designation * Please indicate title of delegate(s) (Dato /Datin/Dr/Mr/Mrs/Ms) and use a separate sheet if you have more than 5 delegates. Fees & Payment Options Standard: RM900 per pax Early Bird Promotion & Group of 2+: RM800 per pax Cheque Bank: Cheque No: Payable to 'KDU Management Development Centre Sdn Bhd' Credit Card Card No.: Name on Card: Expiry Date: Please invoice the company Contact Person: Department: Contact: Registration & Payment Policy Upon signing this form, you are deemed to have read and understood the Registration and Payment Policies and have accepted the terms contained therein. This registration form together with the payment MUST reach us at least 5 working days before the commencement of the event. Full payment is due upon registration in order to guarantee the seat(s). Substitution of Delegate(s): This is allowed provided KMDC is notified in writing of the name(s) and designation(s) of the new delegate(s) at any time prior to commencement of the event. Transfer of registration to other KMDC courses is not allowed. Cancellations: All cancellations of registration must be made to KMDC in writing. If cancellations are received: a) more than 14 days before the event, a full refund of the fees less a 10% administrative charge will be given; b) 7-14 days before the event, a 50% refund will be given; c) less than 7 days before the event, no refund will be given; i) a substitute delegate is welcome to take your place, or ii) a set of course materials will be given. Signature: Name: Please send payment together with this form to: KDU Management Development Centre Sdn Bhd ( D) Date: Designation: Company Stamp Level 3, Admin Block, KDU University College, Glenmarie Campus, Jalan Kontraktor U1/14, Seksyen U1, Shah Alam, Selangor Darul Ehsan Tel: / Fax: start@kmdc.com.my