Role Description Manager Design and Creative Media

Transcription

1 Role Description Manager Design and Creative Media Agency Division/Branch/Unit Australian Museum Classification/Grade/Band Clerk 9/10 Role Number ANZSCO Code PCAT Code Public Engagement and Culture Date of Approval 14 January 2015 Agency overview The Australian Museum is a State Government agency responsible for science research and collections that increase our understanding of the natural sciences and anthropology. It develops exhibitions and events at its College Street site and other locations that increase community access and understanding of this information. The Museum also provides strategic advice to businesses and government bodies on scientific matters. The Australian Museum s mission is: To inspire the exploration of nature and cultures. The Design and Creative Media Unit is part of Program Delivery and Production that is one of four Branches that make up the Public Engagement and Culture Division. This Division is responsible for the development and delivery of the many and varied ways the Museum interacts with its visiting public, whether virtual, through the door or through outreach programs. The Design and Creative Media Unit plays a critical role in the planning, development and delivery of these programs. Primary purpose of the role The Design and Creative Media Unit combines the skills of design, photography and video production to produce the creative output for exhibitions, strategic projects, and marketing and communications of the Australian Museum. The unit works to promote the Museum s brand and ensure the visitor experience is of the highest standard. The Manager Design and Creative Media manages and directs development and delivery of 3D and 2D design solutions, and photographic and audio visual media for print, digital, display and exhibitions. As an experienced graphic designer the position holder contributes to the output of the Unit by undertaking design work. Key accountabilities Manage and direct the production of graphic and exhibition design and communication material, and photographic and audio visual media for the Museum Manage and implement design solutions that are creative, appropriate and consistent with the Museum s style and vision, while also conveying the aims, messages and themes of each project 1

2 Ensure that all design and documentation produced by the 3D designers complies with the appropriate legislated standards and codes and that graphic design work follows accessibility guidelines Develop strategies and plan the use of internal resources to ensure effective and efficient delivery of projects Manage and monitor the production of 3D and 2D design and photography through external suppliers Maintain awareness and familiarity with emerging technologies to utilise the tools required to maximise product quality Supervise the day-to-day workflow of the Design and Creative Media team Contribute to the planning, development and design of the refurbishment of galleries and exhibitions in the Museum as part of the Museum Rejuvenation project Key challenges Ensuring that staff manage time constraints to deliver projects on time, within the brief and within budget, including supervising and scheduling printers and other commercial suppliers and ensuring that high standards are upheld Developing creative design solutions to complicated project briefs within the constraints of the available resources while ensuring a high-level of customer service and satisfaction Meeting expectations of a high-quality product, utilising and maintaining knowledge of technology in an industry that is diverse and rapidly changing Key relationships Who Internal Why Clients, Project teams The position holder regularly communicates with clients for whom work is being undertaken to overview priorities and project progress, and ensure the quality of the delivered product. Branch Head and Unit Managers The position holder has an important and regular collaborative relationship with the Branch Head and the Program Delivery and Production Unit Managers to offer practical solutions for issues arising from exhibition and project development, and related marketing and communications. Development, Marketing and Communications The position holder has regular communication with the Development, Marketing and Communications Branch to plan and schedule design work for print, digital and online, and to ensure consistent use of the Museum brand. Design and Creative Media staff Within the Design and Creative Media Unit the position holder communicates with staff on a daily basis to co-ordinate projects and ensure staff are supported and enabled to work to agreed timelines and budgets. They are also required to exchange ideas and offer advice. External Freelance designers and photographers The position holder in consultation with the Studio Coordinator engages and oversees the work of freelance designers and photographers when internal resources are not available. Role Description Manager Design and Creative Media 2

3 Who Production houses, suppliers and contractors Why The position holder regularly communicates with external suppliers and contractors and together with the Studio Coordinator monitors production to ensure the quality of the delivered product. Role dimensions Decision making The position holder works independently within the parameters set by the requirements of the design brief. The position holder translates client needs to create innovative design solutions and recommends appropriate design options and materials. The position holder must be able to complete projects independently within the financial and time parameters provided in the project brief. On a day to day basis the position holder plans and sets priorities for the work to be completed. The position holder sources, recommends and oversees designers and photographers, printers and other commercial suppliers and acts as the middle person between these contractors and the client. The position holder provides direction and advice to staff. After discussion with the Branch Head the position holder makes decisions relating to staff recruitment, major design program development and final preparation of the annual budget. Reporting line This role reports to the Branch Head Program Delivery, Production, Design and Creative Media Direct reports Studio Coordinator Photographer 3D Designer x 2 Graphic Designer x 3 Budget/Expenditure Design and Creative Media Unit budget for outsourcing design and photography, art materials and equipment, staff development and training. Production budgets as allocated, depending on the nature of the project assigned. Essential requirements skills across the Adobe Creative Suite including InDesign, Photoshop and Illustrator Qualifications in graphic design / visual communication or equivalent industry experience, proven industry experience at management level Capabilities for the role The NSW Public Sector Capability Framework applies to all NSW public sector employees. The Capability Framework is available at Capability summary Below is the full list of capabilities and the level required for this role. The capabilities in bold are the focus capabilities for this role. Refer to the next section for further information about the focus capabilities. Role Description Manager Design and Creative Media 3

4 NSW Public Sector Capability Framework Capability Group Capability Name Level Display Resilience and Courage Act with Integrity Manage Self Value Diversity Communicate Effectively Commit to Customer Service Work Collaboratively Influence and Negotiate Deliver Results Plan and Prioritise Think and Solve Problems Demonstrate Accountability Finance Technology Procurement and Contract Management Project Management Manage and Develop People Inspire Direction and Purpose Optimise Business Outcomes Manage Reform and Change Focus capabilities The focus capabilities for the role are the capabilities in which occupants must demonstrate immediate competence. The behavioural indicators provide examples of the types of behaviours that would be expected at that level and should be reviewed in conjunction with the role s key accountabilities. NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Personal Attributes Manage Self Look for and take advantage of opportunities to learn new skills and develop strengths Show commitment to achieving challenging goals Examine and reflect on own performance Seek and respond positively to constructive feedback and guidance Demonstrate a high level of personal motivation Role Description Manager Design and Creative Media 4

5 NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Relationships Communicate Effectively Relationships Influence and Negotiate Results Plan and Prioritise Results Think and Solve Problems Tailor communication to the audience Clearly explain complex concepts and arguments to individuals and groups Monitor own and others non-verbal cues and adapt where necessary Create opportunities for others to be heard Actively listen to others and clarify own understanding Write fluently in a range of styles and formats Negotiate from an informed and credible position Lead and facilitate productive discussions with staff and stakeholders Encourage others to talk, share and debate ideas to achieve a consensus Recognise and explain the need for compromise Influence others with a fair and considered approach and sound arguments Show sensitivity and understanding in resolving conflicts and differences Manage challenging relations with internal and external stakeholders Pre-empt and minimise conflict Understand the links between the business unit, organisation and the whole-of-government agenda Ensure business plan goals are clear and appropriate including contingency provisions Monitor progress of initiatives and make necessary adjustments Anticipate and assess the impact of changes, such as government policy/economic conditions, to business plans and initiatives, and respond appropriately Consider the implications of a wide range of complex issues, and shift business priorities when necessary Undertake planning to transition the organisation through change initiatives and evaluate progress and outcome to inform future planning Undertake objective, critical analysis to draw accurate conclusions that recognise and manage contextual issues Work through issues, weigh up alternatives and identify the most effective solutions Take account of the wider business context when considering options to resolve issues Explore a range of possibilities and creative alternatives to contribute to systems, process and business improvements Implement systems and processes that underpin high quality research and analysis Business Enablers Prepare clear project proposals and define scope and goals Role Description Manager Design and Creative Media 5

6 NSW Public Sector Capability Framework Group and Capability Level Behavioural Indicators Project Management People Management Manage and Develop People in measurable terms Establish performance outcomes and measures for key project goals, and define monitoring, reporting and communication requirements Prepare accurate estimates of costs and resources required for more complex projects Communicate the project strategy and its expected benefits to others Monitor the completion of project milestones against goals and initiate amendments where necessary Evaluate progress and identify improvements to inform future projects Define and clearly communicate roles and responsibilities to achieve team/unit outcomes Negotiate clear performance standards and monitor progress Develop team/unit plans that take into account team capability, strengths and opportunities for development Provide regular constructive feedback to build on strengths and achieve results Address and resolve team and individual performance issues, including unsatisfactory performance in a timely and effective way Monitor and report on performance of team in line with established performance development frameworks Role Description Manager Design and Creative Media 6