Worksoft Certify Suite

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1 Automated Business Process Validation Worksoft Certify Suite Worksoft Differentiators Worksoft is the industry s only platform for automated business process validation Adopted by global Fortune 500 companies and more than 200 SAP companies worldwide Ensures business process quality across SAP and the ecosystem of applications that surround it Enables very high levels of automation in many cases greater than 80% of your critical business processes Easy to use, no programming or scripting required Rapidly delivers cost savings, improved business process quality, faster projects, and increased business agility Featured Customers Medtronic, Reliant Energy, Coca-Cola, Kimberly-Clark, Bombardier, ebay, Colgate-Palmolive, General Mills, Monsanto, Dow Corning, Siemens, Southwest Airlines, EMC, U.S. Navy Global Strategic Partner Discover Worksoft today. Get Agile in your SAP Ecosystem. Managing Change in Your SAP Ecosystem Assessing the impact of application changes on your business processes is complex, costly, and time-consuming. SAP applications and the ecosystem of software that typically surrounds it are constantly changing with new roll-outs, upgrades, support packs, as well as business changes that include acquisitions, new products and geographical expansion. These changes introduce risk to your company s business processes and the software that supports them. For each change, organizations must ensure that business processes will continue uninterrupted, because business disruption is costly. To achieve this goal, Worksoft helps companies: Validate business process quality on a 24/7/365 basis Shorten project timelines giving your experts more time to spend on high value activities Improve business agility with the rapid validation of application changes to accelerate software deployment Identify and resolve defects before they enter production Ensure quality processes across multiple platforms and technologies Eliminate the time and cost of manual quality assurance activities Increase staff efficiency with complete and accurate documentation of business processes Easily modify automated business process steps to reuse across any number of scenarios and processes End-to-End Business Process Validation Worksoft Certify Suite is the industry s only automated business process validation platform. It automates the complete quality assurance lifecycle across your complex, mission critical enterprise applications, including change impact analysis and audit documentation. Over 40% of an SAP upgrade or rollout consists of testing and documentation of systems and business processes. With integrated solutions for both functional and performance testing, Worksoft Certify has become an industry leader in accelerating time-to-value and reducing overall quality assurance project costs by up to 75%. The Worksoft Certify Suite delivers a comprehensive method to manage the risk and impact of recurring changes in your SAP environment. Our goal is to provide a complete automation solution that replaces manual processes, significantly improves quality, increases business agility, shortens timelines, and decreases risk. Next, a brief overview of each component of the Worksoft Certify Suite. 1

2 WorkSoFt CertiFY Worksoft Certify is Worksoft s flagship solution for automated business process validation (BPV). It brings speed and agility to SAP and the ecosystem of software that surrounds it, by automating business process validation across all enterprise applications and interfaces. Worksoft Certify s architecture ensures that critical business processes continue to function properly as changes are made to the underlying applications. It allows easy validation of business processes that span diverse technology stacks including browser-based technologies, hybrid cloud environments, and mobile platforms. Unlike legacy test automation systems, Worksoft is easy to use because it eliminates the need for custom coding and programming. Rather than generating scripts or code, Certify uses a visual approach and a patented data-model design to validate business process workflows. The business processes captured in Worksoft Certify are resilient to changes in the underlying applications and makes 24/7/365 process validation possible. It s the industry s only end-toend BPV platform. CertiFY impact Certify Impact is an automated change impact solution that can identify, recommend, and execute end-to-end business process validation based on a set of proposed SAP application changes and their relationships to critical business processes. Certify Impact was designed to provide a pragmatic, impact-based solution for validating the contents of SAP Transports on a daily basis. Simply search for transports you want to analyze using a variety of criteria including dates, owner, and description. You can even analyze the impact triggered by changes in SAP s Customizing Settings and custom code. Using its built-in engine, Certify Impact quickly identifies all objects, tables, structures, and function modules in the selected transports and provides exact details of what changes will occur. It also automatically suggests fixes for common objects based on Worksoft s extensive SAP libraries and deep domain expertise. ERP CRM Enterprise SRM Portal SCM PLM Mobile EPM (BPC) SAP HANA SAP BusinessObjects TM Adobe Flex CertiFY data Certify Data is designed to automatically identify and extract representative SAP data so that it can be directly used in Worksoft Certify. Certify Data can then maintain business data in existing tests by performing managed data updates from within Worksoft Certify, drastically reducing recurring data acquisition costs. Simply extract relevant data as you are building a test scenario by right-clicking on one or more desired fields. You can choose to extract one record, a hundred, or thousands. Because data is extracted from live systems, you know it is representative and has logical and referential integrity. You can update data at any time by simply selecting previously acquired records and getting new rows of data from the SAP system. This just-in-time method of data extraction ensures that accurate data is at your fingertips when you need it. You can even refresh automated business process data directly from within the Worksoft Certify user interface. 2

3 Certify Business Process Procedure Certify Business Process Procedure (BPP) is a web-based solution for generating comprehensive business process documentation from the Worksoft Certify reusable asset library. Certify BPP simply and effectively creates just in time documentation from successful functional test results. These documents can be used to satisfy the demand for generating and maintaining accurate documentation of critical business processes in the face of constant change in the application landscape. Certify BPP captures and catalogs a sequential set of business process steps translated into English language descriptions. As business processes and applications change, Worksoft Certify functional tests are adjusted to reflect the appropriate updates, automatically producing current and accurate documents. The constantly updated and comprehensive documentation produced by Certify BPP is key to the preservation of institutional knowledge. It can be used for a wide variety of activities, from functional documentation and training to compliance activities like SOX and internal audit. Certify Capture Certify Capture is Worksoft s core technology that allows business users to capture business process information by simply walking through the business process they want to capture. Certify Capture allows business process information to be captured in a reusable format and stores that information in a centralized repository. The captured business process information can then be used to build functional and performance tests, create training and compliance documentation, as well as perform repetitive production tasks in an automated fashion. On an ongoing basis, the captured information can be easily modified and maintained as the underlying business process changes by simply adding, deleting or changing only the affected steps. Certify Capture is included at no extra cost as a feature of Worksoft Certify. Certify Performance Certify Performance is a combination of Worksoft business process validation technology and consulting that allows users to validate the behavior, capacity, and user response time of enterprise applications under real world workload scenarios a critical activity before an application goes live. With Certify Performance, you gain comprehensive performance validation, reporting on performance readiness or issues, and diagnostic help. Certify Performance allows you to get the answers you need quickly, with little upfront configuration and little-to-no training because our solution is bundled with expert services. Analyze the results in language and format that makes sense to you, but with the detail necessary to deliver back to the SAP Basis team when quick resolutions are needed. The information is analyzed using metrics captured by SAP via CCMS and Worksoft supplies the expertise necessary to interpret the findings. Reported information includes infrastructure metrics along with key internal SAP data points such as response time, dialogs, and enqueues. Certify Execution Manager Certify Execution Manager is a solution for scheduling and managing the remote execution of Worksoft Certify functional and Certify Performance processes. Worksoft Execution Manager allows organizations to group Worksoft Certify functional tests and Certify Performance tests to validate business processes and schedule their unattended execution across available resources. You can specify the order of tasks to be performed and define dependencies between test processes. Certify Execution Manager also allows you to centrally manage diverse testing resources. You can check availability and capabilities of each machine from a single interface, and even see a screen shot of each machine currently up-and-running to make management and monitoring of your validation resources fast and easy. 3

4 Certify FOR mobile Certify for Mobile enables end-to-end business process validation for apps on any mobile device including all Android, Blackberry, iphone, Windows Phone, and WebOS smartphones and tablets. Business users can work with the same, easy-to-use interface to create and manage tests there s nothing new to learn. Validate your real-world business processes across all of your enterprise business solutions, including SAP. An always-on, globally accessible device bank saves significant cost and effort when compared with the cost of establishing and managing mobile QA labs for distributed teams. With multiple deployment options, you can use the mobile extension in the way that best fits your business: on-demand access to public devices, private devices securely hosted offsite, or even private devices on-premise when security is a primary concern. Worksoft Enablement Services Worksoft Enablement Services are designed to help customers achieve the highest levels of business success with automated business process validation. Worksoft s superior delivery methodology and templates accelerate project schedules and reduce risk, while proven offerings drive project success and strategic adoption. Client self-sufficiency and enablement are a top priority, but unparalleled delivery services are also available. Flexible engagement models optimize access to expertise with low total cost of ownership suitable for all stages of customer adoption. Success and value are demonstrated within just a few weeks starting with a single, carefully targeted project. Worksoft ensures you have the tools to build a program that can achieve very high levels of test automation 80% or more and all the benefits in cost savings and improved business process quality that result from it. Worksoft ALM Interfaces Worksoft integrates with your existing Application Lifecycle Management (ALM) solution, including SAP Solution Manager, IBM Rational Quality Manager (RQM) and HP Quality Center (QC). Worksoft provides highquality, bi-directional integrations to create a complete and powerful change management solution, all without disrupting your existing application lifecycle management activities. By combining the power of Worksoft Certify s end-to-end business process validation with your existing ALM system, organizations can ensure high business process quality for the entire SAP ecosystem. Initiation Preparation P Installation and Configuration P Best Practices P Capture Quickly P Training Enablement P Mentor and Collaborative Development P Foundation Test Set Sustainment P Health 4

5 Worksoft The Right Choice for business process validation With Worksoft solutions, our customers have reduced their costs by up to 75% and saved thousands of hours in validating and deploying changes to their SAP applications. Customers have also seen dramatic improvements in quality and increased business agility, often doubling the rate at which they can deploy technology updates. Worksoft has specialized solutions which are proven to accelerate: New implementations and deployments of enterprise applications, including SAP applications Validation of business processes which cross multiple applications, including ERP, Java,.NET, iseries, mainframe and custom applications New business processes or changes to existing business processes Recurring technical changes via service packs, support packs and enhancement packs Systems consolidation and expansion projects that arise from mergers, acquisitions, and geographic expansions Worksoft helps businesses focus their valuable time and resources where they are most needed executing the corporate initiatives that enable competitive agility, operational efficiency and provide a rapid return on investment. About Worksoft, Inc. Worksoft - an SAP partner - is a leading global provider of business process validation software for SAP and other packaged enterprise applications. Fortune 500 companies use our solutions to lower technology risk as well as shorten project timelines, reduce costs, innovate faster, and improve business process quality. Worksoft solutions validate end-to-end business processes with high levels of automation - often exceeding 80%. Blue-chip companies across manufacturing, financial, government, energy, healthcare, retail, entertainment, and transportation sectors choose Worksoft. For more information, contact Worksoft at or visit. Corporate Headquarters Dallas Parkway Suite 855 Addison, Texas ph ph info@worksoft.com Customer Support Services ph support@worksoft.com 5