Student Handbook 2016

Transcription

1 Healesville Living and Learning Centre Student Handbook 2016 Certificate III in Business Administration BSB30415

2 Course Information Certificate III in Business Administration BSB30415 R.T.O. No.:3851 A.B.N Incorporation Number: A2731 Page 1

3 CONTENTS COURSE STRUCTURE... 3 Course Structure... 3 Job Roles... 3 Qualification Pathways... 3 COURSE STRUCTURE... 4 Course Structure... 4 Qualification Rules:... 4 COURSE STRUCTURE... 5 Core Units:... 5 Elective Units:... 5 Self-Directed Learning... 5 EMPLOYABILITY SKILLS... 6 QUALIFICATION PATHWAYS... 7 R.T.O. No.:3851 A.B.N Incorporation Number: A2731 Page 2

4 COURSE STRUCTURE Course Structure This qualification reflects the role of individuals who apply a broad range of competencies in a varied work context using some discretion, judgement and relevant theoretical knowledge. They many provide technical advice and support to a teams. Job Roles Job roles and titles vary across different industry sectors. Possible job titles relevant to this qualification include: Data Entry Operator, Accounts Clerk, Typist, Word Processing Operator, Office Administrator, Receptionist Qualification Pathways Prerequisite requirements There are no prerequisite requirements for individual units of competency. Pathways into the qualification Preferred pathways for candidates considering this qualification include: after achieving the BSB20112 Certificate II in Business or other relevant qualification/s or providing evidence of competency in the majority of units required for BSB20112 Certificate II in Business or other relevant qualification/s or with some vocational experience assisting in a range of support roles without a formal business qualification. Examples of indicative job roles for candidates seeing entry based upon their vocational experience include: Administration Assistant, Clerical Worker, Data Entry Operator, Information Desk Clerk, Office Junior, Receptionist. This breadth of expertise would equate to the competencies required to undertake this qualification. Pathways from the qualification After achieving the BSB30112 Certificate III in Business Administration, candidates may undertake the BSB40415 Certificate IV in Business Administration, a qualification for those who work in a range of business environments and who provide leadership and guidance in relation to specific technical knowledge and skills, or a range of other Certificate IV qualifications. R.T.O. No.:3851 A.B.N Incorporation Number: A2731 Page 3

5 COURSE STRUCTURE Course Structure Qualification Rules: Total number of units core unit plus 11 elective units Core Units: Contribute to health and safety of self and others Work safely Implement workplace safety requirements Participate in WHS consultative processes Develop keyboarding speed and accuracy Use safe work practices Identify and develop keyboard skills Check accuracy Elective Administration Units Process payroll Record payroll data Prepare payroll Handle payroll enquiries Process accounts payable and receivable Maintain financial journal systems Prepare bank reconciliations Maintain accounts payable and receivable Process payments for accounts payable Prepare statements for accounts receivable Follow up outstanding accounts Maintain a general ledger Process journal entries Prepare a trial balance Organise schedules Establish schedule requirements Manage schedules Imported Elective Units Deliver and monitor a service to customers Identify customer needs Deliver a service to customers Monitor and report on service delivery Create and use databases Create a simple database Create reports and queries Use database Contribute to workplace innovation Identify opportunties to do things better Discuss and develop ideas with others Address the practicalities of change Maintain financial records Maintain daily financial records Maintain general ledger Monitor cash control Create electronic presentations Prepare to create presentation Create presentation Finalise presentation Produce spreadsheets Select and prepare resources Plan spreadsheet design Create spreadsheet Produce simple charts Finalise spreadsheets Design and produce business documents Select and prepare resources Design document Produce document Finalise document R.T.O. No.:3851 A.B.N Incorporation Number: A2731 Page 4

6 COURSE STRUCTURE Certificate III in Business Administration Units of Competency: Unit of Competency Module Title Class Hours Self- Directed Learning Core Units: BSBWHS201 Contribute to health and safetly of self and others Unit Hours BSBITU307 Develop keyboarding speed and accuracy Elective Units: BSBADM307 Orgainse schedules BSBFIA302 Process payroll BSBFIA303 Process accounts payable and receivable BSBFIA304 Maintain a general ledger BSBITU302 Create electronic presentations BSBITU304 Produce spreadsheets BSBITU306 Design and produce business documents BSBCUS301 Deliver and monitor a service to customers BSBITU301 Create and use databases BSBINN201 Contribute to workplace innovation BSBFIA301 Maintain financial records Total: Students will also undertake 120 hours of work experience/job placement over the duration of the course. Self-Directed Learning Students will be required to complete tasks, gather information and work on assignments between classes. R.T.O. No.:3851 A.B.N Incorporation Number: A2731 Page 5

7 EMPLOYABILITY SKILLS BSB30407 Certificate III in Business Administration Employability Skill Communication Teamwork Problem solving Initiative and enterprise Planning and organising Self-management Learning Technology Industry/enterprise requirements for the qualification include: Clearly communicating workplace information to others (verbal and non-verbal) Communicating sensitively in a cross-cultural context Communicating with colleagues and clients to handle verbal enquiries such as clarifying instructions and responding to requests for information Communicating with people who speak languages other than English Interpreting needs of clients (internal or external) Interpreting the needs of customers Reading and interpreting workplace related documentation Writing to audience needs Applying knowledge of own role to complete activities efficiently to support team activities and tasks Working in a team of people to provide office administration services Working with diverse individuals and groups Developing practical responses to common breakdowns in workplace systems and procedures Rectifying discrepancies or errors in documentation and transactions Taking action to resolve concerns Adapting to new and emerging situations in the workplace Being proactive and creative in responding to workplace problems, changes and challenges Allocating resources to workplace tasks and requirements Collecting, analysing and organising workplace data Identifying risk factors and taking action to minimise risk Organising meeting schedules for clients and colleagues and negotiating alternative arrangements Planning for contingencies Planning information and documentation requirements Utilising or determining required resources Following workplace documentation such as codes of practice or operating procedures Projecting a professional image when representing the organisation Setting own work program and managing time to ensure tasks are done on time Taking personal responsibility at the appropriate level Working ethically when dealing with financial transactions Maintaining continuous learning by seeing out opportunities for improvement and developing new skills Seeing assistance and expert advice Using business related technology safely (OHS) Using business technology such as software programs for word processing, spreadsheets, presentation and scheduling R.T.O. No.:3851 A.B.N Incorporation Number: A2731 Page 6

8 QUALIFICATION PATHWAYS Certificate II in Business and PARTIAL Certificate III in Business Certificate III in Business Certificate III in Business Administration (Legal) Certificate IV in Business Administration Certificate IV in Legal Services Advanced Diploma of Business Diploma in Business Administration Diploma of Legal Services Bachelor of Business Bachelor of Legal Practice Management R.T.O. No.:3851 A.B.N Incorporation Number: A2731 Page 7