Dr. Safa Nasser Eldin E-gov General Coordinator MTIT

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1 Dr. Safa Nasser Eldin E-gov General Coordinator MTIT 1

2 Ministry of Telecommunication and Information Technology (MTIT) Connect People and Governments Get Services from the Government Through the Palestine Post Telecommunication IT and E-Government Palestine Post 2

3 E-Government is not only the use of Information and Communication Technologies as a tool to achieve better government, it is also: a driving force to refocus the public administration on the key issues that need to be reformed in order to implement a modernisation process and better governance. Vision: An efficient and effective public administration capable of delivering high quality services that concretely helps to improve peoples lives through modern ICT solutions. 3

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5 National Core Team: strategic team E Government Management Board (EGMB) )فريق انسياسات ) Team Policy )فريق االطار انقانوني ) Framework Legal Team )فريق اطار Interoperability Framework Team انتبادل انبيني ) National Interoperability Committee انهجنة انوطنية نمعايير انتبادل انبيني (فريق إطار أمن انمعهومات Team( Security Framework )فريق انبنية انتحتية ) Team Infrastructure 5

6 Governmental interoperability gateway for Palestine in cooperation with the Estonia E-Government Policies (OECD-UNDP) E-Transaction Law drafting انشبكة انحكومية Government Network انشبكة االكاديمية Academic Network شبكة انمدارس CSDN برنامج تطوير انبريد Postal Sector Development Public Sector Information and Communications تطبيقات مركزية Modernization(USTDA) Technology نتحديث انتواصم انحكومي 6

7 Infra structure Government Network (Government) Data Sharing E-Government (Estonia, OECD, UNDP, Malta, YOU) People sharing Public Sector Information and Communications Technology Modernization (USTDA) Services Offering Post Offices Modernisation (USAID) 7

8 Infra structure Data Sharing People sharing Services Offering Government Network (Government) E-Government (Estonia, OECD, UNDP, Malta, YOU) Public Sector Information and Communications Technology Modernization (USTDA) Post Offices Modernisation (USAID) 8

9 Developing the Palestinian Entity Server Standard Classifications Developing the Palestinian E-Government Ontology Developing the Address Server Developing the Repository of Services Developing and identifying technical issues (name spaces, choosing technology Ontology Server Entity Server Address Server Service Repository 9

10 Ministry of Interior (E-ID, Bio-Passport, Population Registry) Palestinian Monitory Authority (CA and PKI) Cabinet (Seyada) Ministry of Labor (Labour Market Information System) General Personnel Council (Personnel Portal) Ministry of Transport and Police Ministry of Foreign Affairs with Embassies and Consulates Ministry of Finance (Tax system) Ministry of Local Governance linked to Municipalities Financial System) 10

11 1 A regulatory framework for a Digital Administration 2 An Efficient and Accountable Public Administration. 3 A Citizen-centred and Business-oriented Public Administration 4 - Bridging the digital Divide 5 Monitoring and Evaluation 11

12 The OECD Proposed Actions MTIT s Matching Policy Update the E-government Strategy through the production of an E-Government Policy Document that articulate the new vision of the PA in the field of ICT in the public sector. Involve all the stakeholders in the process by creating ad hoc mechanisms for broad institutional involvement and wider public consultation. Map administrative processes and existing applications in order to have a clear picture of administrative workflows and institutional responsibilities. Policy Document Policy Objective 3 Actions Policy Objective 2 Actions Redefine e-government related procedures of the PA with a whole of the government approach and guarantee a more effective coordination role to the Policy Objectives 1 & 5 MTIT. Prioritize legislative actions and infrastructural projects that enable the immediate delivery of key strategic services. Policy Objectives 1, 2 & 3 Develop a medium and long term plan to increasingly implement all the remaining legal and infrastructural reforms. Increase the awareness of the PA s public officials of the benefits and modalities to support a more direct inclusion of Palestinian private sector in service design and delivery. New strategies based on the principles of management by objective and performance based budgeting could increase the allocation and effective use of existing funds for e-government projects. The creation of focus groups, the use of on line surveys and the institutionalization of public-private forums would provide for greater involvement of Palestinians in policy making, service identification and delivery. Implement specific actions to increase access to internet and reduce the digital divide through ad hoc training programmes and infrastructural projects. Policy Objective 1 Policy Objective 3 Actions 3.2 & 3.4 Policy Objective 2 Policy Objective 3 Action 3.5 Policy Objective

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