Journey to the Cloud Experiences from SAP s Transformation

Transcription

1 Journey to the Cloud Experiences from SAP s Transformation Michael Golz, SVP & CIO Americas SAP October 18, 2018

2 SAP Strategy Deliver the Intelligent Enterprise THE INTELLIGENT ENTERPRISE features 3 KEY COMPONENTS: 2

3 Intelligent Suite: Deliver intelligence across value chains Out-of-the-box integration leveraging SAP Cloud Platform, the SAP Analytics Cloud solution, and a common data foundation with SAP HANA and SAP Data Hub Best-in-class UX with consistent experience across the entire portfolio Modular, making it easy to consume and cost-effective to operate. Easy to extend, allowing customers and partners to customize solutions quickly Intelligence embedded in the applications making the workflows smarter 3

4 Digital Platform: Unlock data-driven intelligence and innovation Unified data management to capture real-time value from different types of data Best-in-class digital platform for new app development, extensions, and integration SAP Data Services SAP CP Big Data Services Integration services SAP HANA Engines Meta Data and lifecycle management SAP Data Hub Object Store (S3, Swift ) SAP HANA Smart data Integration Data Management Digital Platform Cloud Platform Marketplace SAP Cloud Platform SAP API Business Hub Collaboration Services Mobile Services UX Services Portal Orchestration and governance Third party (Spark/Hadoop) Smart data access Streaming analytics Data Lifecycle Management SAP Vora distributed engines Big Data Services Leonardo IoT Services API Management Analytics Services Integration Services Leonardo ML Services Security Services Next-generation data management expands SAP HANA in-memory database to address structured and unstructured data use cases and external data SAP HANA powers SAP applications as the foundation of high-performance data warehousing and analytics SAP Data Hub provides data orchestration and metadata management across heterogeneous data sources Platform for extending the business processes of the Intelligent Suite and enabling new innovations Delivering deep data and process integrations through APIs and microservices Marketplace for ecosystem to build new innovations leveraging APIs and business services 4

5 Intelligent Technologies: SAP Leonardo everywhere Applications that deliver intelligence within core business process (such as intelligent ERP, intelligent HR) A toolbox of intelligent technologies (IoT, AI/ML, and analytics), microservices, and data management tools that will be available over SAP Cloud Platform to deliver intelligence out of the box as well as through co-innovation Innovation services combining designthinking and industry accelerators to help ensure customers derive value from innovative new technologies quickly and with reduced risk Universal analytics and SAP Digital Boardroom solution connecting the enterprise for the CXO 5

6 Bringing Machine Learning into Business Processes (Example: Roadmap from Q2) S/4HANA Q4/17 S/4HANA Q1/18 S/4HANA Q2/18 S/4HANA Q3/18 S/4HANA Q4/18 FINANCE: Remittance Advice (beta) FINANCE: Cash Application (Feature Release) ML Use Cases already delivered Cash Application Q1/17 Contract Consumption Q2/17 Stock in Transit Q3/17 (OP: Q3/17 and 2018) FINANCE: Remittance advice & cash application PROCURE: Reduce Free-Text Item Purchases PROCURE: Invoice Payment Block ML Use Cases in multiple industries Financial Services: 2Record Chemicals / Oil & Gas: Product Compliance Further investigations running FINANCE: Goods Receipt / Invoice Receipt Monitor ML Status Proposal FINANCE (3 UC): Forecasting by key KPIs in Accounts Receivables Mgt., Accounts Payables Mgt. and Cash Discount Analysis FINANCE: Cash and Liquidity Management PRODUCE: Defect Recording (incl. Text Recognition) PRODUCE: Defect Recording (incl. Image Recognition) PRODUCE: Predictive Physical Inventory Counting PROCURE: Automation in Source of Supply Assignment PROCURE: Cognitive Operational Procurement IDEA: Smart Variant Configuration IDEA: Project cost forecast based on historical data IDEA: Integrated Digital Content Processing for Content Mgt. SALES: Quotation Conversion Probability Rate SCP: Smart Alerts, synched with Situations MASTER DATA: Business Rule Mining SALES: Delivery Performance / Delivery in Time SCP: Workforce Assistant combines SuccessFactors & Finance SCP: Object recognition in building photographs/videos from scans UTILITIES: Implausible Meter Readings SALES: Sales Forecast MASTER DATA: Creation process of master data with autoproposals Scope to be aligned with current and upcoming workshop results 6

7 Improving Customer & Employee Experience Transforming SAP Top X Run Simple Programs 7

8 IT Target Architecture Integrated End-to-End Solution Landscape for ONE SAP Customer Portal Universal ID Universal ID My customer Account Cloud Availability Support / Self Service Community License & Support Entitlements E-commerce Alerts & Activities Renewal Self Service Usage & Consumption Manage Demand Manage Deal Order-to-Cash Deliver & Retain Support Process Marketing Cloud Sales Cloud Harmonized Cloud Operations and Support Solution Cloud MDM Leonardo Customer Success SAP Analytics Cloud 8

9 Run simple. linkedin.com/in/michaelgolz twitter.com/mikegolz Customer 9