Management and Supervisory Development Programme

Transcription

1 Management and Supervisory Development Programme

2 Introduction Often many managers/supervisors are promoted into their roles without any training or guidance in how to carry out the people management elements of the job. In addition, employment law and HR best practice is continually evolving, bringing additional requirements for managers. The Management Development Programme offers an opportunity to provide your managers/supervisors with a wide range of people management tools and techniques, which will enhance their skills in dealing with the many people management aspects of their jobs. It also gives managers a basic understanding of key employment legislation and awareness of the risks of non-compliance. Content The Management Development Programme incorporates a number of modules, covering key aspects of people management. Modules are spread over a period of time (usually 1 2 sessions per month). This enables you to minimise disruption to your business, and gives attendees a chance to absorb information in manageable chunks, which they can put into practice and then review at the following session. Participants may choose to do all six modules. However, we recognise that not all topics may be relevant to your managers and supervisors so participants do have the option of completing less modules. You can choose the most relevant topics from the following list, taking into account the particular experience and knowledge of your managers and supervisors, and the demands of their roles. The programme tutor will use a combination of presentation, group discussion, case studies, and practical exercises, in order to create a lively, interesting and effective learning experience.

3 Essential Employment Practice There is now more employment legislation than ever before, and the need for well-informed line managers and supervisors has never been greater. This workshop will help participants gain the knowledge and skills to develop confidence in dealing with essential employment issues in the work place through a series of practical exercises and tools. Essential Employment Practice will provide authoritative, crystal-clear tuition and the opportunity to apply the law to your own organisational policies and practices. Anti-Bullying & Harassment Companies often have written policies prohibiting workplace harassment. Do your managers and Supervisors know how to reinforce those policies? It has been proven that employee training which delivers a strong message is effective in reducing the incidence of harassment in the workplace and can help provide for reasonable steps defence. Anti-Bullying and Harassment training can help your company reinforce its commitment to fair employment practices. This is why it's so important to train your managers and supervisors on how and when to intervene. Managing Investigations This workshop on conducting workplace investigations bridges the gap between theory and practice, giving clear, practical and business-focused advice for resolving disputes and to avoid costly mistakes. Through extensive 'real life' role-play scenarios, participants will get the chance to practice and hone their skills and will be brought up to date with the latest key legal developments. By the end of the course, participants will have gained confidence in how an investigation should be run, what the considerations are, what a report should contain, and how to evaluate evidence. Dealing with Discipline and Grievances This participative workshop will give participants an insight into the correct means of maintaining acceptable standards of behaviour and performance at their place of work. Using interactive group discussion and case studies, this course will help participants to deal confidently with disciplinary and grievance issues and reduce the employment risks associated with discipline and dismissal. All of this is delivered in the context of the latest statutory rules and developing case law.

4 Minimising Absence, Maximising Attendance A certain level of employee absence is an unavoidable feature of working life, but this does not mean that all absences should be regarded as inevitable and accepted passively. Absence can lead to lower service levels, increased costs in terms of overtime or other cover and have a negative impact on individual and team morale. However, organisations can have a significant impact on absence levels by careful monitoring and management of absence and by taking positive actions to encourage attendance. At the end of this workshop participants will have the knowledge and tools to actively reduce the amount of absence caused by aspects of work and also to tackle it by proactively managing attendance effectively. Performance Management and Appraisals In our experience Performance Management and Appraisals tends to be one of those essentials in a company that's often handled badly or not at all. The very forum that could help people understand their roles within the company, be assessed on the quality of their work, gain support and encouragement is often ignored or endured simply because the people doing the appraising/performance managing find it deeply uncomfortable and hard to do. Effective performance appraisal can have a strong positive effect on business performance by helping individuals contribute to their full potential, enhancing management effectiveness, aligning employees with organisation goals and improving motivation and morale. This workshop gives participants real and practical skills to help them become more effective managers in carrying out a formal appraisals and ongoing performance management rather than simply carrying out a process driven exercise. Equal Opportunities and Diversity Having a diverse workforce, which reflects your community and customer base, can bring many benefits. More and more organisation are asking for evidence of equal opportunities policies and processes when inviting companies to tender for work. And discrimination cases attract unlimited levels of compensation at Tribunal, as well as potentially causing damaging adverse publicity. Having the appropriate, legally compliant policies and procedures in place, and using best practice techniques to manage your workforce in a fair and non-discriminatory way, is therefore essential in maximising employee potential and minimising legal risks. This module examines the legal background and implications for employers, and explores the challenges and opportunities in managing a diverse range of people.

5 What is included? Handouts of the course materials will be provided. Certificates of attendance will be provided. Location: The courses will be held at our Hinckley and Kingston offices on the dates below. Dates: Hinckley Essential Employment Practice 22 April 2014 Anti -Bullying & Harassment 13 May 2014 Managing Investigations 3 June 2014 Dealing with Discipline and Grievances 8 July 2014 Minimising Absence, Maximising Attendance 5 August 2014 Performance Management and Appraisals 2 September 2014 Equal Opportunities & Diversity 7 October 2014 Kingston Essential Employment Practice 23 April 2014 Anti -Bullying & Harassment 14 May 2014 Managing Investigations 5 June 2014 Dealing with Discipline and Grievances 10 July 2014 Minimising Absence, Maximising Attendance 7 August 2014 Performance Management and Appraisals 4 September 2014 Equal Opportunities & Diversity 9 October 2014 Schedule of each module: 9.15 a.m. - Registration and Coffee/Tea 9.30 a.m. - 1st session a.m. 15min refreshment break a.m. - 2nd session 1.00 p.m. - Finish How to book: Please confirm to your Account Manager which modules you would like to attend and your chosen location or you can call to speak with the Account Management team. Fees per module: Delegate rate of VAT