Well Deserved Award. Summary Presentation

Transcription

1 Well Deserved Award Summary Presentation

2 1 Award Overview 2 By the Numbers 3 Winning Clients 4 Outcomes 5 Best Practices 2

3 Well Deserved Award Overview The Well Deserved Award recognizes organizations that demonstrate commitment to helping improve the health and well-being of their employees Senior level support & involvement Dedicated wellness coordinator & committee Identification of employee health needs Collaboration with health insurance carrier Innovative program design and incentives Strategic wellness plan Measurement & evaluation 3

4 Well Deserved Award Overview of Award Levels The Well Deserved Award is presented to employers who have implemented innovative, industry-leading worksite wellness programs to help improve their employees health and well-being. This award is presented the first year a client receives this designation. The Golden Apple Award is presented to an employer the second time they win the Well Deserved designation. After receiving the Golden Apple Award a client is not eligible to apply for the next two years. The Leadership Award is presented to an employer upon their third win of Well Deserved. This designation reflects a long-term commitment to creating a healthier and more engaged workforce through their employee wellness program efforts. Once an employer receives the Leadership Award they are no longer eligible to apply. 4

5 Well Deserved Award By the Numbers 9 years 205 1st Leadership award presented in 2012 total awards given 113 clients recognized 65 Well Deserved 28 Golden Apple 11 Leadership HM 101 Honorable Mention $104,000 provided in award money 100% of our Leadership Award recipients are still insured with UnitedHealthcare of Golden Apple Award recipients are still insured with UnitedHealthcare 88% 65% overall retention rate with Well Deserved Award winners 5

6 Well Deserved Award What s in it for the Winners? Well Deserved Award Winners receive the following: $1,000 check National & Local Press Release Badges (to be used in publications) Well Deserved Trophy & Wall Plaque May 27,

7 Well Deserved Award 2016 Winners The Well Deserved Award recipients have been taking action over a number of years in their worksite wellness program. When compared to the peer, employees of the 2016 Well Deserved Award winners showed lower costs and better decision making. Company Location Award Atlantic Tool & Die Company Strongsville, OH Well Deserved Chr. Hansen, Inc. Milwaukee, WI Well Deserved Creighton University Omaha, NE Leadership Gallup Omaha, NE Well Deserved IGT Providence, RI Leadership Jefferson County (CO) Golden, CO Golden Apple Keller ISD Keller, TX Well Deserved Parkway School District Chesterfield, MO Well Deserved School District of Palm Beach County West Palm Beach, FL Leadership Westfield Insurance Westfield Center, OH Golden Apple 7

8 2016 Well Deserved Winners Financials When compared to the custom peer, employees of 2016 Well Deserved Winners experienced 14.2% lower cost even with a 7.5% higher claim risk score. $600 $500 $400 $300 $200 $100 $- Peer Group Covered PMPM $510 $438 Well Deserved Winners Peer Group Employees Well Deserved Employees Variance Retrospective Claims Risk Score % Risk Adjusted Covered PMPM $284 $ % Timeframe: calendar year 2016 with six months of run-out; limited to active enrolled employees. 8

9 2016 Well Deserved Winners Decision Making Snapshot What is driving the 14.2% difference in cost? When compared to the custom peer, employees of 2016 Well Deserved Winners showed better decision making in many key areas. Decision Making Measure Peer Group Employees Well Deserved Employees Variance Overall Consumer Activation 59% 69% +10 pts Clinical Wellness 61% 78% +17 pts Clinical Prevention 57% 68% +11 pts Resources Participation 49% 63% +14 pts Care Setting 53% 59% +6 pts Premium Provider Utilization 38% 43% +5 pts Timeframe: calendar year 2016 with six months of run-out; limited to active, continuously enrolled employees. Premium Provider Utilization metric was not limited to continuously enrolled employees. 9

10 Incentive Snapshot Breakdown of the Winners What types of incentives are offered? Core Incentives (tied to medical plan) + Supportive Incentives (to drive further engagement) 60% 60% 30% 30% 40% 20% Reduce / Waive Premium Tobacco Use HSA / FSA Contribution Cash / Gift Cards Gifts / Incentive Drawings Activity Reimbursement (e.g., fitness center) Among clients who include tobacco use in their incentive strategy, one client implements a $600 annual penalty and two clients provide HSA contributions for being tobacco-free. 10

11 Incentive Snapshot Breakdown of the Winners What programs and activities are most likely to be rewarded? 100% Biometric Screening 100% Health Assessment 100% Wellness Activities 70% Lifestyle Coaching 40% Preventive Care/Annual Exam 40% Being Tobacco Free 30% Achieve Biometric Outcomes Incentives Support Awareness & Behavior Change 11

12 Culture of Health Worksite Alignment Move Eat Feel Care Standing Desks & Treadmill Desks Fruit Delivery to Office Mindfulness Sessions Telehealth Kiosks (for Virtual Visits) Walk-N-Talk Meetings Better for You Options in Cafeteria Quiet / Relaxation Rooms Onsite Biometric Screening Onsite Fitness Centers & Exercise Classes Fruit Sampling Day Tension Busters Stretching Routine Wellness Ambassador Program Stretch Bands for all Associates Onsite Gardens Paid Time off for Volunteer Work Tobacco Cessation Support Programs Onsite Walking Trails Mapped Healthy Pot Luck Luncheons Mothers / Lactation Rooms Financial Wellbeing Programs Take the Stairs Campaign Healthy Meeting Eating Guidelines Onsite Massage Flex Work Schedules Supporting a Culture of Health & Well-Being 12

13 Culture of Health Communication Strategies Onsite wellness coordinator Twitter and Facebook posts Lunchroom table tents Wellness program highlighted at team huddle meetings QR readers linked to videos on postcards & flyers Wellness videos and webcasts Computer desktop wellness wallpaper Bathroom Banter 13

14 Culture of Health Program Design All Well Deserved winners offered the following: Health Survey Biometric Screenings Wellness Program Surveys Financial Wellbeing Health Challenges 30% offer Outcomes- Based Programs 100% offer Participation- Based Programs 90% offer Health Contingent- Based Programs 14

15 Culture of Health Program Branding All Well Deserved Winners branded their program to increase visibility, recognition, and excitement Is your program branded? 15

16 Culture of Health Leadership Support Example Active Participation Walking Meetings Description Company owners and senior management actively participate in onsite biometric screenings, step challenge, and complete the wellness reward requirements. Company president and managers conduct walking meetings. Leadership Meetings Wellness is highlighted in every leadership meeting. Visibility Performance Metric Open Enrollment Communication Leaders are visible in videos and participating in programs like challenges and on-site screenings. Wellness program participation is included in the manager's yearly performance review. During Open Enrollment the company shares claims data from prior year and makes connection to employee s premiums and the purpose of the company s wellness program. 16

17 Workplace Alignment How is Gallup s work environment aligned to help employees make healthy decisions related to nutrition? 17

18 Program Engagement What innovative approaches has the School District of Palm Beach County taken to engage their population in the wellness program? Fit in 5 18

19 Program Engagement Social Wellbeing How has IGT been able to address social wellbeing as part of the wellness program? 19

20 Program Engagement How has Keller Independent School District engaged the teachers and staff in the wellness program? 20

21 Environmental Support What programs is Jefferson County using to support employees in maintaining healthy habits or improving healthy behaviors? 21

22 Culture of Health How has Creighton University created a culture of health and wellbeing on its campus? 22

23 Program Engagement Financial Wellbeing How has Chr. Hansen addressed financial wellbeing as part of the wellness program? 23

24 Environmental Support What innovative program has Westfield implemented to address healthy eating as part of the wellness program? 24

25 Culture of Health How has Parkway Schools created a culture of health and wellbeing for their teachers and staff? 25

26 Summary This concludes our presentation on the Well Deserved Award. Please reach out to your UnitedHealthcare representative to learn more. 26

27 Study Methodology Control customers were selected as peers to the Well Deserved customers by matching factors that impacted resources available to the employer in supporting a wellness program and factors influencing membership utilization of health care and receptiveness to activation. Customer Attributes Membership Attributes * Funding arrangement * Demographic score * Group Size * Gender distribution * % Adequacy of Benefits * Population health risk Score * % Consumer Driven Health plan * % of Chronic Members Additional Details Data was limited to active covered employees Time period was calendar year 2016 with six months of run-out Catastrophic claims over $50K were included Data was not limited to those continuously enrolled, with the exception of the Consumer Activation measures. 27