Fast Forward Shareholder Value from your SAP Investment using IBM Rational

Transcription

1 Fast Forward Shareholder Value from your SAP Investment using IBM Rational James Hunter Worldwide Offerings Manager Packaged Applications and System Integrators The premiere software and product delivery event. 21 July 2010, Sydney

2 Before we get started please note the following IBM Disclaimer: Information regarding potential future products is intended to outline our general product direction and it should not be relied on in making a purchasing decision. The information mentioned regarding potential future products is not a commitment, promise, or legal obligation to deliver any material, code or functionality. Information about potential future products may not be incorporated into any contract. The development, release, and timing of any future features or functionality described for our products remains at our sole discretion. Nothing contained in these materials is intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM products. IBM, the IBM logo, Rational, the Rational logo, Telelogic, the Telelogic logo, and other IBM products and services are trademarks of the International Business Machines Corporation, in the United States, other countries or both. Other company, product, or service names may be trademarks or service marks of others. 2

3 IBM and SAP Partners for more than 30 years More than 36,000 joint worldwide customers IBM is one of the largest SAP integrator in the world with well over 20,000 SAP practitioners involved in over 3,700 SAP implementations worldwide IBM DB2 provides the development database for more than 8,000 joint installations worldwide IBM is a SAP Pinnacle Award winner every year since the partner recognition was introduced IBM Rational and our Business Partners have extensive customer experiencing in supporting complex SAP deployments

4 SAP and IBM Rational "Our customers want better visibility, control, and automation across their SAP and non-sap systems. Our collaboration with IBM Rational brings together the best of our combined application lifecycle management market leadership and can help customers reduce costs, manage change, and improve quality across the enterprise applications lifecycle. We are collaborating with IBM to integrate key areas of the Rational software delivery platform with SAP's application lifecycle management solution. This extends application lifecycle management further into non-sap systems, allowing a holistic view of the end-to-end solution. This is an important step towards enabling customers to achieve true value from their business-critical systems. Dr. Uwe Hommel Executive Vice President and Head of SAP Global Active Support, SAP AG

5 Increasing IBM s shareholder s value from our investment in SAP

6 IBM s Globally Integrated Enterprise Back Office Our experience means IBM Rational technology is uniquly positioned to enable SAP Solution Manager in a GIE IBM Globally Integrated Enterprise Unify IBM operations, processes, and controls across multiple operating countries Optimize IBM s view of the customer Simplify & rationalize core business processes GIE Vision Run on SAP Key business application partner Support from SAP via MaxAttention Manage GIE with IBM Rational & SAP Solution Manager Current Approach Rational and SAP Solution Manager provide a common governance platform for quality, change, and enterprise requirements management Integrated Quality Management and Change Management solution to deliver the governance needs of the IBM Globally Integrated Enterprise Allows IBM to deploy an effective unified lifecycle management process using the best practices of SAP and IBM Rational 6

7 Rich, agile and flexible business environments have high expectations and complex requirements. Global business processes within and across software and system domains reflect business demand Custom integrations are required between solutions from various vendors which are based on different technologies These solutions are typically supported by multiple tools, teams and vendors

8 Critical and integrated IBM/SAP business solutions require Unified Lifecycle Management IBM and SAP provide supportive lifecycle management solutions for their products used in the Globally Integrated Enterprise.

9 Managing the Globally Integrated Enterprise ALM for SAP solutions incl. Test Management Change Control Mgt Business Process Operations Application Incident Mgt Technical Operations Alerting and Monitoring Infrastructure Operations Monitoring Quality mgt Change mgt Requirements mgt Governance IBM and SAP provide supportive lifecycle management solutions for their products used in the Globally Integrated Enterprise.

10 Shareholder value requires the alignment of business and technology domains... BUSINESS DOMAIN DEVELOPMENT DOMAIN Business Executive Business Planning & Alignment Analyst Architect Developer Quality Professional Product/ Project Manager Portfolio, Product & Project Management Design & Development Collaborative Lifecycle Management Compliance & Security Controller

11 and the ability to measure improvements Customer Business Challenges Operational Objectives Software Delivery Best Practices Create financial products more quickly Functionality of customer web falling behind competition Inconsistencies with integrated financial reporting Recent SOX audit failure Reduce time-to-market Improve productivity Increase innovation Improve consistency/predictability Improve oversight Enable flexible/global resourcing Satisfy compliance mandate Use-case driven development Continuous integration Shared vision Whole team Risk-value lifecycle 2-level project planning Test-driven development Asset-based development Asset governance Iterative development SOA modeling Business Metrics Ongoing Adoption Assessment Adopt Practice Project A Time to Market (M) 22 Quality (Defect Density) 2.3 Innovation (Cust. Sat. ) 7 B C D Structured testing E

12 Critical and integrated IBM/SAP business solutions require Unified Lifecycle Management ALM for SAP solutions incl. Test Management Change Control Mgt Business Process Operations Application Incident Mgt Technical Operations Alerting and Monitoring Infrastructure Operations Monitoring Quality mgt Change mgt Requirements mgt Governance IBM and SAP provide supportive lifecycle management solutions for their products used in the Globally Integrated Enterprise.

13 Result: Unified Lifecycle Management Processes IBM Software Group and SAP Solution Manager provide a roadmap for Application Lifecycle Management across technology and product boundaries for GIE Unified Lifecycle Management Incident Management Change Management Testing

14 Unified Lifecycle Management drives Operational Excellence & Superior Business Value Unified Lifecycle Management Achieve Operational Excellence Provide transparency across technology and product boundaries SAP Solution Manager as the central source of the truth Increase efficiency through integration of data, processes and people Consolidate landscapes Automating processes Incident Management Change Management Testing Superior value to the Business Less business disruptions caused by IT Support ITIL best practices Lower Total Cost of Operations Simplify processes Accelerate innovation Ensure Ongoing Quality Traceability and governance Maximum functionality and availability

15 Unified Lifecycle Management drives Operational Excellence & Superior Business Value Unified Lifecycle Management Achieve Operational Excellence Provide transparency across technology and product boundaries SAP Solution Manager as the central source of the truth Increase efficiency through integration of data, processes and people Consolidate landscapes Automating processes Incident Management Change Management Testing Superior value to the Business Less business disruptions caused by IT Support ITIL best practices Lower Total Cost of Operations Simplify processes Accelerate innovation Ensure Ongoing Quality Traceability and governance Maximum functionality and availability

16 Unified Lifecycle Management a Sample Process View Testing with SAP Solution Manager Transfer test scope and IBM RQM Define Test Scope based on solution documentation Test Finalize testing and update the central source of the truth 8 Unified Lifecycle Management 4 Infrastructure issue found Joint resolution by SAP and infrastructure team 7 5 Open Ticket 6 Ticket shared between SAP and infrastructure team

17 Cooperation between SAP and IBM SAP and IBM Rational are collaborating on an integrated Lifecycle Management solution to support our joint customer needs by starting with an end-to-end Quality Management offering. 17

18 A joint IBM and SAP approach for our customers: Unified Lifecycle Management for IBM/SAP solutions Supporting SAP Solution Manager 7.1 ramp up Productization of the GIE approach Further integrations between IBM management tools and SAP Solution Manager planned General availability of the IBM/SAP integration with SAP Solution Manager 7.1 IBM Tivoli/ SAP Solution Manager Service Desk integration GIE custom integration between IBM Rational and SAP Solution Manager

19 What does this mean for your shareholders? FOCUS ON VALUE EXPLOIT OPPORTUNITIES COLLABORATE WITH CONFIDENCE Align your investments with open, proven, integrated solutions IBM Rational software SAP Solution Manager IBM Tivoli software Start by optimizing 3 core processes that cut across your domains Test management Change management Incident management Establish metrics for incremental improvement Leverage the power and expertise of the 40+ year IBM and SAP relationship Implement core IBM software functionality now Explore opportunities to participate in SAP s Solution Manager ramp up program to extend integration value 19

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