Position Description

Transcription

1 Position Description Position Details Title Reports to Professionally reports to Location Authorised by Child Protection Coordinator Te Puaruruhau Service Clinical Director Auckland District Health Board Social Work Professional Lead Te Puaruruhau Patrick Kelly, Service Clinical Director, Te Puaruruhau Date 11/03/2019 Primary Function To support the development and implementation of a uniformly high quality multi-disciplinary response to child protection issues across the ADHB, in partnership with Te Puaruruhau (the ADHB child protection team), the Violence Intervention Programme and Puawaitahi (the multi-agency centre) To maintain both a practice and a policy focus on the varying and changing needs of the organisation in relation to child protection Key Accountabilities Key Result Area Expected Outcomes/Performance Indicators Leadership Contributes to reducing the health impact of child abuse and neglect through the development of integrated child protection systems across ADHB-funded services, including services for children and adults (particularly adult women s health), physical and mental health and hospitalbased and community services Supports the implementation of the Ministry of Health (MoH) Family Violence Assessment and Intervention Guidelines; Child Abuse and Intimate Partner Violence Supports the implementation of the Memorandum of Understanding between the ADHB, Oranga Tamariki and the Police and its associated Schedules, and the Puawaitahi Operational Guidelines

2 Develops, maintains and supports the implementation of ADHB child protection policies, guidelines and practice pathways to achieve the above objectives Enhances and promotes innovation and expertise in multidisciplinary child protection practice Provides child protection training Recognises gaps and opportunities relating to child protection in the ADHB and draws these to the attention of ADHB management Contributes to relevant strategic and service plans Provides leadership in the modification of ADHB child protection systems and processes in response to changes in relevant legislation Expert Clinical Practice Provides expert consultation concerning child protection systems and practices within the ADHB Demonstrates in practice the principles of the Treaty of Waitangi Partnership, Participation & Protection Demonstrates culturally safe practice that encompasses a diverse range of beliefs, values and practices Facilitates and models multi-disciplinary practice, high quality clinical service and patient focused care Models working collaboratively and consultatively with primary clinicians and multi-disciplinary teams locally, regionally and nationally. Leads and models effective communication strategies to enhance coordinated child protection practice Professional Governance Maintains advanced clinical, cultural, and professional standards and competencies Adheres to clinical, organisational and professional body values, standards of practice and code of ethics In partnership, fulfils own responsibilities within ADHB s performance review process Quality Assurance Develops and maintains data collection systems to identify and track patterns and trends relevant to child protection to inform appropriate service development and planning, in line with operational and strategic direction Audits and evaluates the implementation of child protection policies, guidelines and pathways Leads, facilitates and demonstrates commitment to continuous quality improvement utilising contemporary methodologies locally, regionally and nationally Leads multi-disciplinary and multi-agency child protection case reviews to inform the development of better child protection practice both within the ADHB and between the ADHB and associated organisations Ensures practice is in line with competency frameworks, Professional Standards of Practice, National and International standards and best available evidence Understands and works within the ADHB quality framework Provides monitoring reports as required (e.g. audits and reports for the Violence Intervention Programme, reports for the Children s Action Plan) Participates in regional and national meetings of the Violence Intervention Programme and the Child Protection Special Interest Group Relationships and Risk Management Develops effective partnerships with appropriate stakeholders throughout the ADHB Works collaboratively with relevant stakeholders in

3 planning, development and quality improvement activity locally, regionally and nationally Anticipates and identifies situations of clinical and organisational risk and suggests and supports appropriate strategies to ensure a safe environment for patients / clients, whānau and staff Authorities Direct Reports FTE = 0 Budget Accountability (if applicable) $ N/A Relationships External Oranga Tamariki New Zealand Police Puawaitahi Other professional colleagues across the Auckland region and nationally (and internationally as appropriate) National VIP Manager for DHBs & Special Projects Manager, Health Networks Ltd National Network of VIP Coordinators Well Child Providers Relevant training institutions Health and Social Support Agencies Professional Associations Consumer Advocates and agencies Local agencies and/or Government Ministries who provide services to reduce child abuse or family violence National VIP Evaluation Team, Auckland University of Technology National VIP Trainer, Shine Internal Service Clinical Director, Te Puaruruhau Team Leader, Te Puaruruhau ADHB Family Violence Team Child Health, Allied Health, Women s Health and Mental Health workforce and Leadership Clinical Records Clinical Quality & Safety Senior Management Relevant Clinical Leaders He Kamaka Waiora Tautai Fakataha Service Clients/Customers/Patients/Service Users Human Resources Staff Support Services Other DHB staff Committees/Groups VIP Steering Group and/or Advisory group Aranga Tētēkura National Child Protection Alert System Quality Review Committee

4 Regional MOU Review Committee Mental Health Family Safety Facilitator Meetings Paediatric and Women s Health Child Protection meetings Starship Community Services meetings Specialty Practice Forums Any other relevant committees/ groups Person Specification Education & Qualifications Essential A recognised and relevant tertiary qualification in social work (at least a Bachelor of Social Work) New Zealand social work registration and current annual practising certificate Membership of ANZASW Desired Post graduate qualification Professional Evidence of ongoing personal and professional development Experience/Knowledge Proven clinical and leadership expertise in multi-disciplinary child protection in New Zealand Knowledge and understanding of the Treaty of Waitangi and implications in clinical practice Experience providing adult teaching and knowledge of principles of adult learning Significant experience in practice and policy development Experience leading clinical audit, evaluation and quality improvement Experience in project management Excellent self-management and organisational skills Computer literacy in Microsoft Office and clinical applications Personal Characteristics Ability to think through issues and identify solutions Able to work in a collaborative and supportive partnership Strong relationship and advocacy skills Ability to influence and support change Strong interpersonal and communication skills Enthusiastic personality Resourceful and resilient; able to cope under pressure Ability to resolve conflict The ability to challenge and question the status quo (i.e. processes and systems) and facilitate the development of innovative and workable performance improvements Sets the highest ethical and professional standards and leads by example in all interactions

5 Outcome/solution focussed Good sense of humour Ability to prioritise and coordinate work schedules and deadlines Critical Competencies Competency Description Leadership Advocates and promotes professional practice Operationalises the ADHB vision and values and facilitates change Leads and develops professional groups aligned to business needs Develops policies, action plans to accomplish objectives, establish timeframes and allocate resources Actively listens, provides on-going feedback and demonstrates conflict resolution skills Actively recognises the achievement of others Contributes to the building of a supportive multidisciplinary learning environment by actively developing team relationships Able to work with others to draw together perspectives, address challenges and achieve outcomes Strategic contribution Conceptualises and thinks through multi-faceted problems or situations and delivers results Demonstrates an understanding of the internal and external factors that impact culture Integrates information, forms high level models, sees trends and uses this information to develop robust strategies Demonstrates an ability to lead and support cultural change Interprets customer information to support a unified and consumer focused organisation. Analyses and interprets information to support strategic evidence based decision making Critiques services, organisational structure and policy from a profession-based perspective, based on expert professional knowledge and the ability to represent the professional sector Clinical/ Operational Collaborates with fellow team members and other work groups to achieve service objectives Supports the cross-functional integration within the service and supports the team during times of transition Manages workload/flow and conflicting demands, identifies and addresses barriers and appropriately manages changing priorities Demonstrates and fosters in others: e.g. autonomy, initiative, creativity, and flexibility within a team of colleagues and multi-disciplinary teams Supports and encourages staff to continually improve service delivery in line with operational and strategic goals Understands the importance of the patient care process and actively seeks service improvements Critically reviews own performance and continually improves service delivery Works with equilibrium under pressure and effectively assess their own (and team members ) stress levels and identify coping strategies Up to date knowledge of clinical and professional trends

6 Utilises project management skills and methodology Teaching Utilises knowledge and experience of adult learning theory and practise to create a supportive learning environment and is appropriate to the target audience Demonstrates skilled coaching, mentoring and teaching expertise with staff in one: one and group environments. Demonstrates tertiary level written and oral presentation skills. Personal and Professional credibility Is credible to ADHB stakeholders, staff and patients/clients. Maintains effective relationships with key people internal and external to ADHB. Delivers results and establishes a reliable track record. Demonstrates effective written and verbal communication skills Demonstrates on-going commitment to personal and professional development and objectively evaluates performance Self-management Sets high personal standards Displays drive and energy and persists in overcoming obstacles Is proactive and displays initiative Maintains enthusiasm in the face of difficult challenges and seeks alternative strategies to achieve goals Adapts and works effectively in a variety of situations and with various individuals or groups Value Diversity Understands the significance of the Treaty of Waitangi Is able to demonstrate in practice the principles of the Treaty of Waitangi Displays cultural sensitivity and values diversity Appreciates insights and ideas of all individuals and works effectively with these differences

7 Working for Auckland DHB Expectations of Employees Citizenship All employees are expected to contribute to the innovation and improvement of Auckland District Health Board as an organisation. This means: Using resources responsibly Modelling Auckland DHB values in all interactions Maintaining standards of ethical behaviour and practice Meeting Auckland DHB s performance standards Participating in organisation development and performance improvement initiatives Helping to develop and maintain Maori capability in Auckland DHB, including developing our understanding of the Treaty of Waitangi and ways in which it applies in our work Raising and addressing issues of concern promptly The Employer and Employee Relationship We have a shared responsibility for maintaining good employer/employee relationships. This means: Acting to ensure a safe and healthy working environment at all times Focusing our best efforts on achieving Auckland DHB s objectives A performance agreement will be reached between the employee and their direct manager and/or professional leader containing specific expectations. Consumer/Customer/Stakeholder Commitment All employees are responsible for striving to continuously improve service quality and performance. This means: Taking the initiative to meet the needs of the consumer/customer/stakeholder Addressing our obligations under the Treaty of Waitangi Involving the consumer/customer/stakeholder in defining expectations around the nature of the services to be delivered and the timeframe Keeping the consumer/stakeholder informed of progress Following through on actions and queries Following up with the consumer/customer/stakeholder on their satisfaction with the services Professional Development As the business of Auckland DHB develops, the responsibilities and functions of positions may change. All staff are expected to contribute and adapt to change by: Undertaking professional development Applying skills to a number of long and short term projects across different parts of the organisation Undertaking such development opportunities as Auckland DHB may reasonably require