Global Transfer Agency Solutions for the Asset Management Industry

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1 Global Transfer Agency Solutions for the Asset Management Industry

2 Riva TA Advantage Truly global system deploys to multiple jurisdictions including all cross border and offshore jurisdictions, incorporating the different languages, time zones, currencies and the specific parameters associated with each. Highly configurable reporting. Browser user interface. Improved speed to market. Online reporting and dealing platform. Rich depth of operational functionality including the required regulatory and tax rules relevant to each jurisdiction. Multi-client perfect for Third Party Administrators. Proven data conversion routines to manage the data conversion process mitigating risk. Processes multiple investment products massive variety of products catered for including fully integrated alternative funds. Architecturally designed to enable STP and client interfacing. Highly flexible modular structure allowing for scalability and simple customisation.

3 Dear Fund Professional, Thank you for taking the time to look at our brochure and learn more about our company, Riva Financial Systems. Riva Financial Systems Limited was incorporated in October 2002 by a group of industry professionals with extensive operations and technology experiences at some of the largest asset managers and fund administrators in Europe. Their vision called upon the creation of a flexible, cost effective, totally integrated global transfer agency system solution leveraging best of class technology and servers. The flagship product that emerged from this blueprint, the Riva Transfer Agent solution ( Riva TA ), is a highly functional global transfer agency software system able to support multiple administration centres across the globe and nearly any type of investment product all on a single platform. Riva TA is built using modern flexible methods, partnered with scalable IBM server technology and our customers can engage with their growth plans knowing that Riva will support them. With the addition of specialised optional modules, Riva TA expands to become a unique and cost-effective business and technical proposition and as business objectives change over time, additional capabilities can be switched on within the core solution. There are no extra components to plug in, extra equipment to buy, or separate databases to integrate. We hope you find our brochure informative. With best wishes, Ghassan Hakim Chief Executive Officer Riva s ascendancy was publicly acknowledged in September 2007 when Franklin Templeton Investments acquired a majority stake in the company. While Riva remains a commercial software house, the company and its customers benefit from Franklin Templeton s global expertise and knowledge with respect to the Riva TA development roadmap and other Riva products. To fully complete its value proposition, Riva maintains a team of highly skilled business analysts, software quality engineers and developers recruited from within the financial services industry. This ensures that design, implementation and support issues are always addressed in the appropriate business context by individuals with the required expertise. We believe that this rare combination of business knowledge and technical skill sets Riva apart in the industry (0)

4 Riva Financial Systems introduces Riva TA With increasingly complex investment fund structures and a seemingly unstoppable wave of regulatory and tax changes on the horizon, the administration demands and incumbent responsibilities associated with the shareholder record keeping function continue to intensify, particularly for multi-jurisdictional transfer agency operations. In the face of such a complicated changing landscape, and in an increasingly global transfer agency environment, the ability to offer a comprehensive single TA solution capable of servicing multiple jurisdictions and complex product types across the globe has become a primary requirement. Riva Financial Systems offers to the asset management industry a proven highly functional end to end shareholder dealing and registration solution that fully supports multiple locations, jurisdictions, currencies, languages and an extensive range of investment products on a single platform with a low total cost of ownership. Riva TA comprises a range of features designed to make transfer agency operations more efficient, flexible and responsive to client needs and market changes allowing our customers to consolidate all of their servicing requirements onto a single platform, substantially reducing costs and increasing operational efficiency. As a new global solution to the market, the system is designed with the latest technology in mind, and as a tiered, object-oriented application built on IBM server technology, we believe Riva TA to be more robust, flexible, and cost-effective than any other single-platform solution, and as Riva TA has been designed to be scalable, it readily expands as volume increases or new acquisitions or jurisdictions are added which is particularly attractive for third party administrators. Riva TA available 24 hours a day, 7 days a week, 365 days a year. Anywhere.

5 The Riva Advantage Why Riva? Riva TA is in a class of its own for several reasons: Riva TA is a global solution. One truly global system deploys to multiple jurisdictions including all cross border and offshore jurisdictions, incorporating the different languages, time zones, currencies and the specific parameters associated with each, including the required regulatory and tax rules relevant to each jurisdiction. Riva TA is neither limited to one physical location nor to one jurisdiction or fund structure. A single system, set up in a particular jurisdiction, can operate across jurisdictional boundaries and international borders, while accommodating a wide range of fund structures. Riva TA is a single-system solution. All of Riva TA s functionality exists within a single tiered system. Riva TA includes a single database, a core feature set, and a wide range of specialised functions. Based on client requirements, specialised functions are enabled when the system is installed. As business goals change over time, additional capabilities can be switched on within the core solution. There are no extra components to plug in, extra equipment to buy, or separate databases to integrate. Multiple administration centres are supported in a single database. Riva TA allows clients to operate from multiple offices across international borders and jurisdictions using a single database improving transparency and allowing investor accounts to be linked with ease. One system for nearly any type of fund product. Massive variety of products catered for including both mutual and fully integrated alternative funds and architecturally designed to enable STP and client interfacing. Riva TA is built for the future. Riva TA is built using modern flexible methods, partnered with scalable IBM server technology. As business processes, legislation and market movements demand more from TA systems, Riva TA s architecture supports rapid, cost-effective change. Customers can engage with their growth plans knowing that Riva will support them. Riva TA also has an integrated and highly configurable online reporting and dealing platform for investors and brokers allowing for real time dealing. Comprehensive software solution for cost, conversion, and quality of support. As a comprehensive software solution, Riva TA meets the three most significant criteria for any prospective client cost, conversion, and quality of support. Highly configurable, flexible, comprehensive, modular single database structure allowing for scalability and simple customisation. The intricacies of conversion were anticipated before the system was being designed; as a result, a specific conversion function manages the migration process more efficiently with less risk. Furthermore, because Riva TA is supported by the same team that created the system, the level of knowledge and quality of service is exceptional. Riva TA has proven success with customers in all three major European jurisdictions, including the U.K., Dublin, and Luxembourg, and was chosen by Franklin Templeton Investments, a world leading asset management company to be their global transfer agency solution. This particular deployment of Riva TA supported Franklin Templeton s long-term goal of having flexible, portable and scalable solutions across the many regions of the globe where their funds are sold and supported, while reducing overall development costs and ensuring rapid time-to-market transfer agency solutions in new and existing markets as well as creating operational efficiencies (0)

6 The following features demonstrate Riva TA s depth and breadth as a comprehensive, universal shareholder record keeping and fund distribution solution. Feature Description Benefit Global Solution A single platform supports multiple locations and products. Consolidates all TA requirements onto a single solution Reduces costs and increases efficiency Multi-jurisdictional One platform provides dealing and registration capabilities for multiple jurisdictions (onshore and offshore). One product encompasses range of required capabilities No need for separate hardware, software, or extra plug-in components Scalable System readily expands as volume increases or new acquisitions or jurisdictions are added. Enables operational changes with less effort and in less time than other solutions Unlimited growth potential Supports complex fund, administration and support structures Robust financial management tools Suitable for alternative investments, and other administratively intense products, as well as third party environments and 24/7 operations. Core product includes cash management and GL; advanced functionality enables foreign exchange processes. Automates complex processes Increases security and reduces risk Provides complete control over cash and financial transactions and reporting Foreign exchange can be processed in-house for added revenue Cash management suite Controls and audits all cash activities. Balances held at investor, broker, and organisation account levels. Real-time visibility of cash position at all levels. General ledger Multi-company with trial balance, P&L, and balance sheet reporting. Powerful analysis tools for drilling down into posting details. Transaction data can be exported for further processing. Foreign exchange (FX) manager Collates and nets foreign exchange exposures for Investments (buys, sells, switches), Distributions, Trailing Commissions and resultant company level positions. Configurable FX margins allowing revenue generating opportunities. FX transactions integrate seamlessly with GL, Cash Manager and payment and receipt processing. Transacts, converts, and reports in any currency. Standard system reports and ad hoc reporting Real-time web dealing Browser interface Imaging Over 50 different reports available, plus XML output for integration with existing in-house or third-party reporting solutions. Live system access from the web for dealing, enquiries, and transactions (both investor and broker facilities). Features a browser deployed interface complete with task menus and toolbars. Auto-indexes scanned copies of client documentation, trading instructions, and KYC with related activity. Enables comprehensive analysis of account or business situation Provides rapid, secure self service 24/7 from any location Uses standard browser interfaces common in most current software and web applications Customer documents are accessible from any part of the system Improves customer service and reduces errors Workflow Configurable Automates dealing and administration activities within and across departments and creates an audit trail. Employs user roles to define which individuals have access to which accounts, data and functions. Streamlines day-to-day operations Reduces costs through increased efficiency Supports complex administration environments by segmenting account and customer data into structured companies and departments Ensures privacy and security of customer data

7 Support and Services We understand that when it comes to researching shareholder record keeping technology solutions, it can be a challenge to clearly differentiate one from another. Should you wish to learn more about Riva TA, please visit our website or contact us, and we can set up a Phone an expert discussion, where you will be able to have an informal yet detailed conversation with one of our technical experts about any of Riva TA s features or functions. Alternatively we can arrange for an on-site visit where a Riva representative will visit you to discuss your business needs and determine whether Riva TA would be an appropriate solution for you. We would also be very happy to provide you with a product demonstration. Our demonstrations are customised by business type, allowing you to be able to view the tools and functions that will be specific to your needs, allowing you to obtain a proper assessment of the level of automation Riva TA can deliver to your organisation. With regards to RFP and RFI documentation, we will be pleased to give you a written response; or, we can provide our view in writing for your consideration. To speak informally about Riva TA s potential within your organisation, please get in touch today. Call us on +44 (0) or us at learnmore@rivafs.com (0)

8 Global Transfer Agency Solutions for the Asset Management Industry The Riva Advantage In an increasingly global transfer agency environment, the ability to offer a single TA solution capable of servicing multiple jurisdictions and product types across the globe has become a primary requirement. Riva offers a comprehensive transfer agency solution that supports multiple locations, jurisdictions and investment products on a single platform with a low total cost of ownership. For further information please visit our website or call us on +44 (0) and learn more about Riva TA.