Dear Valued Supplier, Re: Shaw Industries Group, Inc. is phasing out paper invoices!
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- Anna Freeman
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1 Dear Valued Supplier, Re: Shaw Industries Group, Inc. is phasing out paper invoices! Shaw Industries is very pleased to announce a progressive change in our accounts payable process that will ensure our valued suppliers are paid promptly. We have entered into a relationship with Tungsten Network, a global provider of electronic invoice delivery, which will allow our suppliers to easily benefit from electronic invoicing directly from their existing billing systems. All suppliers can easily participate without changing their existing invoicing formats. Your participation is vital to ensuring that Shaw Industries can offer the most efficient and highest quality invoice processing possible, while moving to a paperless invoice processing environment in accounts payable. Your participation in this new process will be required to continue providing products or services to Shaw Industries. Tungsten offers two options for electronic submittal of invoices - Integrated Solution and Web Form. Based on your company's invoice volume you will choose either the automated Integrated Solution (high volume) or the manual Web Form (low volume). Unlike other options in the marketplace that require you to send specific invoice formats (frequently requiring your IT department to remap your existing layout), Tungsten will accept any structured data invoice file through any communication method of your choice. What this means is that you can now send electronic invoices from your existing billing systems. POConvert POConvert functionality is also available to Web Form Suppliers. Shaw Industries Group, Inc. suppliers who sign up for Web Form will be able to easily convert purchase order line level details into invoices within their current Webform account. What is POConvert? All Shaw Industries Group, Inc. Webform suppliers will be able to convert pre-populated purchase order information effortlessly into electronic invoices. When Webform suppliers login to the Tungsten portal at they will be able to view purchase order line detail information from Shaw Industries Group, Inc. Note: supplier will only be able to see limited purchase order- related information for the purposes of electronic invoicing. Webform suppliers are then able to simply convert the pre-populated templates into electronic invoices based on the Shaw Industries Group, Inc. purchase order information provided. Invoice Payment Status Shaw Industries' suppliers utilizing Tungsten (Integrated Solution or Web Form) will be able to view the following invoice payment status information via the Tungsten portal 24 hours a day / 7 days a week: Invoice Payment Status o Exception = Invoice, Purchase Order, and/or Receipt Exceptions Exist o Paid = Invoice has Paid o Received = Invoice was Received by Shaw from Tungsten o Rejected = Invoice was Rejected by Shaw Scheduled Pay Date Discount Due Date Payment Date Check Number Last Update Date Some Tungsten Network benefits to suppliers include: Instant delivery of invoice data into our accounting systems; therefore, eliminating mail time, document preparation, and data errors. 100% guaranteed delivery of invoices within minutes of submission, eliminating common problems such as lost or misplaced invoices. Verification of transmission success or failure via Tungsten through ed status reporting.
2 Providing a supplier portal including invoice and payment status reports to eliminate time and cost of inquiry calls; can easily see the invoice status within Shaw Industries Group, Inc.'s AP process. Time saving - immediate notification of the invoice status. No need to call your Shaw Buyer contact for update, improves relationships. More effective cash flow management due to supplier portal. Reduced cost vs. paper invoices. No installation of hardware or software required. Data can be submitted in any format to Tungsten when using the "Integrated Solution" method. As more buyers join the network, cost per invoice further decreases. Tungsten Network is compliant with National Tax Legislation. Research further shows that: Electronic Data Interchange (EDI) is expensive (a $10,000 to $60,000 technological investment), requires ongoing, extensive IT time to maintain systems, and is costly to change format. Other Electronic Invoice Presentment and Payment systems require the supplier to use a specified format, which will increase IT involvement and time. The average cost for a supplier to produce and deliver an invoice the "old fashioned" way averages $5 per invoice with no added benefits of reporting, guaranteed delivery, and accuracy. On average, 35% of invoices are lost in transit and need to be re-sent, typically only after the payment is already late. If you are not currently a member of the Tungsten Network, subscribing is simple. There is no expensive hardware or software to install. Also, once you are established on the network you may send electronic invoices to all customers who are utilizing Tungsten, allowing you to respond to future electronic invoicing requests immediately. This link outlines the options and costs related to subscribing. Additional information can be found at Implementation of electronic invoicing will be measured along the following major milestones: The deadline to be enrolled and submitting invoices to Shaw Industries via Tungsten is; August 14th, Please be advised Implementations with Tungsten Network requires time to complete. To achieve the deadline, you will need to: o Agree to Tungsten terms and conditions, and o Deliver a test data file to them no later than 1 month after contact if using the Integrated Solution. To support implementation of electronic invoicing, I have asked Tungsten to keep me informed of the progress of your subscription. We thank you in advance for supporting this critical initiative. We look forward to receiving your invoices via Tungsten Network. If you wish to contact Tungsten, please do so via Shaw.Registration@tungsten-network.com or then select option 1. If you need to contact Shaw Industries about this request, please direct your inquiry to the Accounts Payable Help Desk at Accounts.Payable@shawinc.com. Best Regards, Gerald Embry Vice President of Administration and Controller Shaw Industries Group, Inc.
3 What happens next? In a few days, a Tungsten representative will contact you to explain the details of the program. When they call, it will be necessary for Tungsten to speak with someone at your company who is in a position to agree to their terms and conditions. Tungsten will also need a technical contact within your company to set up the profile and to establish the data file of your choice. Once Tungsten establishes your profile, they will discuss the options concerning connectivity to their network. If you do not have a current connectivity standard, Tungsten will supply you with a simple, secure method to upload your invoice data to their network. Any other questions you have may be addressed with the Tungsten representative. If you prefer to get started right away, you may contact Tungsten directly at then select option 2 or via e- mail Shaw.Registration@tungsten-network.com to begin the transition process. Shaw Industries will require the following information for each electronic invoice: Shaw Industries purchase order number The purchase order line number for each invoice line submitted Quantity of items invoiced by line number Cost per item invoiced Unit of measure for each item invoiced (ex. each, box, pound) Remit to address, city, state, and zip code Ship to location, including address, city, state, and zip code Ship from location, including address, city, state, and zip code Bill of Lading or delivery ticket number Invoice number Invoice date Tax amount Freight amount Ship to date **A PR Number is a purchase requisition number, not a purchase order. Please contact Corporate Sourcing to secure a purchase order number The above data is important. If your invoice is missing this key information it may be rejected by Tungsten or could delay processing by Shaw Industries Group, Inc. About costs The Tungsten Network was chosen by Shaw Industries as it offers the best value and flexibility to suppliers. There is a cost for suppliers to use the network. Pricing for the network is set by Tungsten and all fees are billed by and paid directly to them by the supplier. For Tungsten pricing and details, please see additional documentation included in this communication (Options document).
4 FAQ's for submitting invoices to Shaw via Tungsten What is electronic invoicing? Electronic invoicing (e-invoicing) is a communication methodology that utilizes the Internet to allow Shaw Industries to receive invoice information directly from vendors without the need to print and mail paper invoice copies. The Tungsten Network was chosen because it offers the best value and flexibility to suppliers with the least disruption to normal business. Why is Shaw Industries moving to e-invoicing? E-Invoicing solutions reduce the cost of manually handling the large volume of paper invoices received daily without the associated costs and complexities of traditional paper methods. This new process will allow for better tracking of invoices, reduce unnecessary errors and result in a more efficient process for Shaw Industries and our suppliers. Is this a requirement? Yes. This is an important initiative for Shaw Industries and we are expecting all of our valued suppliers to support us. We hope that you will work with us in this initiative, and strongly encourage you to take this opportunity to introduce an improved invoice processing system. The new process has full management support within Shaw Industries. Suppliers not transitioning by the target date will be contacted directly to reiterate the importance of the request. My account is paid on time today. Will I need to use this service? Yes, as this process will ensure the continuation of timely payments. How do I submit my invoices electronically? Shaw Industries has contracted with Tungsten, a third-party service provider, to facilitate the move to e-invoicing. Tungsten runs the global OB10 network - a system that enables organizations to electronically deliver invoices from their accounting systems in the format of their choice without the need to install any proprietary hardware or software. The Tungsten Network seamlessly connects multiple billing and accounting platforms enabling the automation of key back office invoice processing functions for both buyers and suppliers. Tungsten has offices in the UK (London), the USA (Atlanta), Bulgaria (Sofia), and Asia Pacific (Kuala Lumpur). What happens if I still send paper invoices? We will accept paper invoices while you integrate with Tungsten. At that time, all purchase order related suppliers will be expected to have registered with Tungsten. You should discontinue sending paper invoices at that time, as Shaw Industries will no longer accept them. Any paper invoices received after this date will not be processed.
5 Summary of Important Dates: Date Within 1 Month August 14th Event Commitment Deadline What it means Terms and Conditions agreed to and sample file sent to Tungsten. Paper invoices will not be processed by Shaw Industries following this date. All invoices must be submitted electronically via Tungsten. Are there fees associated with the e-invoicing service? Yes, For Integrated Solution Suppliers, there is an annual membership fee as well as a per transaction cost. For Web Form Suppliers, the per transaction cost only applies, with the first 52 transactions annually free. The transaction cost is for each invoice or credit memo processed, regardless of the number of lines or the value of the invoice. A Tungsten representative will discuss the fee structure with you in detail on the initial follow-up call or you can view the costs here. Why doesn't Shaw Industries pay the fees? We also pay fees as Tungsten is an open network and not a private exchange for Shaw Industries. Our initiative is to obtain electronic invoice data and the Tungsten service proves to be effective and economical for our company and its suppliers. What does the membership fee cover? The fee covers the cost incurred by Tungsten for setting up your unique profile on the Tungsten Network and the general costs of maintaining the network. The membership fee is an annual fee. There will be an additional one-time fee of $110 for each additional electronic invoice customer "Buyer" that you add after the initial contract signing date. I already send some invoices to customers via EDI. Can I use this? EDI is just another data format that Tungsten can support but Shaw Industries will not accept EDI format directly - it must to go through Tungsten. I can make invoices available to my customer to view via the Internet. Can I use this? The Tungsten Network ensures that Shaw Industries receives the data you send in a format that will automatically upload into our accounting software. Providing an image of the invoice or an option to download the data in a fixed format does not satisfy our business requirement. Do I need to install any software? No, the Tungsten service is non-intrusive. Suppliers can use a standard Internet browser to upload electronic files created by your existing accounting system. What if I don't have a system capable of creating electronic invoices? If you print invoices generated by any invoicing system, you can send invoice data files to Tungsten. If you create invoices manually (Word, Excel, etc.) you may access the Tungsten secure web site and create invoices online using the web based Web Form. All you need is an Internet connection and standard browser.
6 Can I send electronic invoices using Tungsten to all of my customers? Yes, once you are subscribed to the Tungsten Network, Tungsten will enable you to send electronic invoices to any other customers that are on the Tungsten Network. Will Shaw Industries make payments using Tungsten? No, Shaw Industries will continue to make payment via current procedure until further notice. Why should I use Tungsten to send my invoices? Tungsten will be our preferred method of receiving invoices in the future. It reduces costs associated with printing and mailing paper invoices. In addition, it improves our accounts payable process and your cash flow as a result. I am planning to change my invoicing software soon, should I wait before subscribing? The Tungsten Network accepts any incoming data format. You can join the network and send your invoices now and simply advise Tungsten of the changes when you are ready to use your new software. They will make the necessary changes without interruption of invoice delivery. Do I need to wait for approval by Customs and Excise to remove paper invoicing? Tungsten satisfies all Value-Added Tax (VAT) requirements. You will be given a standard letter you may send to your VAT office, which will give them all the information they need. For further information on Tungsten and the Tungsten service: See Shaw.Regisration@tungsten-network.com or call then select option 1.
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