EFFECTS OF HUMAN RESOURCE MANAGEMENT (HRM) PRACTICES ON PROJECT PERFORMANCE IN CONSTRUCTION INDUSTRY

Transcription

1 EFFECTS OF HUMAN RESOURCE MANAGEMENT (HRM) PRACTICES ON PROJECT PERFORMANCE IN CONSTRUCTION INDUSTRY LEE WAI YEE PB12092 BACHELOR OF PROJECT MANAGEMENT WITH HONS UNIVERSITI MALAYSIA PAHANG

2 EFFECTS OF HUMAN RESOURCE MANAGEMENT (HRM) PRACTICES ON PROJECT PERFORMANCE IN CONSTRUCTION INDUSTRY LEE WAI YEE Report submitted in partial fulfillment of the requirements for the award of the degree of Bachelor of Project Management with Hons Faculty of Industrial Management UNIVERSITI MALAYSIA PAHANG DECEMBER 2015

3 ii SUPERVISOR S DECLARATION I hereby declare that I have checked this thesis and in my opinion, this thesis is adequate in terms of scope and quality for the award of the degree of Bachelor of Project Management with Hons. Signature : Name of Supervisor : MDM. ZARITH SUFIA BINTI AZLAN Position : Date :

4 iii STUDENT S DECLARATION I hereby declare that the work in this thesis is my own except for quotations and summaries which have been duly acknowledged. The thesis has not been accepted for any degree and is not concurrently submitted for award of other degree. Signature : Name : LEE WAI YEE ID Number : PB12092 Date :

5 vii TABLE OF CONTENTS SUPERVISOR S DECLARATION STUDENT S DECLARATION ACKNOWLEDGEMENTS ABSTRACT ABSTRAK TABLE OF CONTENTS LIST OF TABLES LIST OF FIGURES Page ii iii iv v vi vii x xi CHAPTER 1 INTRODUCTION 1.1 Introduction Problem Background Problem Statement Research Objectives Research Questions Scope of Study Significance of Study Expected Results Operational Definition 8 CHAPTER 2 LITERATURE REVIEW 2.1 Introduction Background of the Construction Study Construction Sector in Malaysia Human Resource Issues in Construction Industry 2.3 Human Resources Management (HRM) The Concept of Human Resource Management Human Resource Development Model

6 viii Human Resource Management (HRM) Practices 17 (a) Selective Recruitment 18 (b) Work Design 19 (c) Training and Development 20 (d) Compensation System 21 (e) Performance Management Project Performance Relationship Between Human Resource Management (HRM) Practices and Project Performance Effects of Selective Recruitment on Project Performance Effects of Work Design on Project Performance Effects of Training and Development on Project Performance Effects of Compensation System on Project Performance Effects of Performance Management on Project Performance 2.6 Review Of Research Methodology Of Similar Research Variables Framework Research Hypothesis Conclusion CHAPTER 3 RESEARCH METHODOLOGY 3.1 Introduction Research Design Quantitative Design Population and Sampling Data Collection Questionnaire 3.5 Design of Questionnaire Data Analysis Mean Analysis and Independent Samples T-Test Pilot Test Pearson Correlation Analysis Multiple Regression Analysis 3.7 Conclusion

7 ix CHAPTER 4 RESULTS AND DISCUSSION 4.1 Introduction Questionnaire Distribution Pilot Test for Section B and C Questionnaire Section B Questionnaire Section C Reliability Analysis for Section B and C Demographic Profile for Section A Descriptive Analysis for Section B Pearson Correlation Analysis for Section C Multiple Regression Analysis for Section C Results of Hypothesis Testing Summary of Chapter 4 60 CHAPTER 5 CONCLUSION AND RECOMMENDATION 5.1 Introduction Recapitulations of Research Limitation of Study Recommendation for Future Study Conclusion 64 REFERENCES 65 APPENDICES A Questionnaire 70 B Gantt Chart 74

8 x LIST OF TABLES Table No. Title Page 2.1 Sample Performance Standards for Communication Competency Previous Research on Human Resource Practices Required Sample Size Questionnaire Response Rate Cronbach s Alpha from Pilot Test for Section B Cronbach s Alpha from Pilot Test for Section C Cronbach s Alpha Value for Variables Descriptive Analysis Pearson Correlation Analysis Multiple Regression Analysis Result of Hypothesis Testing 59

9 xi LIST OF FIGURES Figure No. Title Page 2.1 Human Resource Development Model Stages of Recruitment and Selection HRM Relationship Model Variables framework of research Gender Age Position Working Position Company Expertise or Specialization Contractor s Firm Grade 55