Turn Noise into Actionable Insight with TrueSight Intelligence to Meet GDPR Requirements

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1 Turn Noise into Actionable Insight with TrueSight Intelligence to Meet GDPR Requirements Hakan Işık AIOps Technical Leader, EMEA 18 October 2017

2 Today s Agenda General Data Protection Regulation (GDPR) Protect and empower all EU citizens data GDPR Imperatives 5 core challenges of GDPR Notification & Audit Required capabilities How Can BMC Help? TrueSight Intelligence: AIOps Platform for IT & Business

3 General Data Protection Regulation (GDPR) Protect and empower all EU citizens data What Who When Non-compliance Protect and empower all EU citizens data privacy and to reshape the way organizations across the region approach data privacy It applies to all organizations processing and holding the personal data of data subjects residing in the European Union, regardless of the organization s location Approved in April 2016 Will be in force in May 2018 Organizations can be fined up to 4% of annual global turnover or 20 Million

4 GDPR Imperatives 5 core challenges of GDPR DPO Notification Privacy Range Audit Must appoint a data protection officer Must report data breaches to the relevant authority within 72 hours Must implement appropriate measures and procedures to ensure data security and privacy Must comply with the GDPR around the globe Must be audit ready both at organizational and personal levels

5 Notification & Audit Required capabilities Monitor Detect Alert Report Single source of truth for full visibility on all data processing activities Detect abnormalities in data processing activities as they occur Alert in case of an abnormality and notify the relevant authorities Prove you are in control of your data to detect and report abnormalities

6 How Can BMC Help? TrueSight Intelligence: AIOps Platform for IT & Business Cloud Mainframe Database Applications Servers Storage Personal Compute Networks End User Point of Sale Devices Other IoT Technical Data Metrics Events Machine Learning Collect & Aggregate Data Time Series Metrics Time Stamped Events ITSM Records Logs TrueSight Intelligence TrueSight Intelligence Analytics & Visualisations Behavioural Baselines Abnormality Detection Correlation Clustering Statistics SaaS delivered Instantly provisioned Scales with use Upgrades delivered by BMC Free to trial Self-Service Public Data Advertising Facebook News Twitter Other Logistics Processes Business Business Customer Sentiment Sentiment Customer KPIs targets Service Feedback KPIs Business Data Customer Information Market Information

7 TrueSight Intelligence: AIOps Platform for IT & Business Bridge Data Silos Visualizing All Your Events and Metrics Together via Open API

8 TrueSight Intelligence: AIOps Platform for IT & Business Quickly Analyze Large Datasets in Real-time

9 TrueSight Intelligence: AIOps Platform for IT & Business See Event Details in Filtered Data

10 TrueSight Intelligence: AIOps Platform for IT & Business Identify Abnormalities using Machine Learning Algorithms

11 TrueSight Intelligence: AIOps Platform for IT & Business Correlate Metrics to Accelerate Root Cause Analysis

12 TrueSight Intelligence: AIOps Platform for IT & Business Automatically Cluster Events using Natural Language Processing

13 TrueSight Intelligence: AIOps Platform for IT & Business Turn Noise into Actionable Insight METRICS & EVENTS AGGREGATE ANALYSE Priority Baselines Language Topology Complexity Changes Chronology Tickets Competency 3rd party DB

14 TrueSight Elevate IT Operations Sandra Artoos Business Manager Performance & Analytics Belgium, Netherlands & Luxembourg Hakan Işık AIOps Technical Leader, EMEA About BMC BMC is a global leader in innovative software solutions that enable businesses to transform into digital enterprises for the ultimate competitive advantage. Our Digital Enterprise Management solutions are designed to make digital business fast, seamless, and optimized from mainframe to mobile to cloud and beyond. BMC Bring IT to Life BMC digital IT transforms 82% of the Fortune 500. BMC, BMC Software, the BMC logo, and the BMC Software logo, and all other BMC Software product and service names are owned by BMC Software, Inc. and are registered or pending registration in the US Patent and Trademark Office or in the trademark offices of other countries. All other trademarks belong to their respective companies. Copyright 2016 BMC Software, Inc.