COURSE DESCRIPTION INNOVATION MINI MBA. Maximising Innovation & Value Creation. Format: Classroom. Duration: 2 Days

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1 COURSE DESCRIPTION INNOVATION MINI MBA Maximising Innovation & Value Creation Format: Classroom Duration: 2 Days

2 COURSE SUMMARY WHY COMPLETE BUSINESS INNOVATION AND GROWTH [] Focused squarely on developing strategies, procedures and environments that maximise innovation, creativity and growth in order to build value and develop competitive advantage Covers every aspect of the Innovation and Value Creation process, as well as highlighting the keys (and blocks) to success Facilitates effective performance improvement within the organisation by developing a clear vision of best business practice including results orientation, organisational alignment, and culture-building Provides practical tools to maximise return on investment and to ensure concepts can be immediately implemented in the workplace Highly focused, interactive and indepth training from the experts: over 7000 attendees on our Executive Training Programmes SUMMARY As well as providing an excellent foundation in modern business practices, the programme is focused squarely on developing strategies, procedures and environments that maximise innovation and creativity in order to build value and develop competitive advantage. The programme is aimed at mid to senior managers from all industries that want to go beyond traditional business practices in order to maximise success. It is an ideal opportunity to share ideas, learn best practice, and to build confidence; for all, it is a chance to expand critical thinking, gain confidence and build the competencies needed to succeed. Participants will develop a comprehensive, cross functional action plan (specific and unique to each individual) that can be used to create and ingrain successful thinking, attitudes, and healthy growth mentality amongst their own team whilst building a compelling and rewarding environment with improved systems and streamlined processes; better planning; greater organisational alignment; and reduced frustration. The interactive nature of the programme, with practical workplace application, is designed to generate immediate and positive performance improvement and value creation - whether it is in product development; increased sales / revenues; cost optimization; or productivity. The tools ensure concepts can be immediately applied in the workplace - with quantifiable performance metrics and a measurable return on investment. The programme is delivered by a highly experienced team that have delivered many, many, Mini MBA programmes to blue chip technology companies worldwide over the last 10 years* and therefore know what it takes for an organisation to be truly successful in the modern business world. OUTCOMES AND COMPETENCY DEVELOPMENT Participants will develop or be able to: Contribute fully to developing a work environment that embraces forwardlooking business practices, encourages innovative thinking, & provides a framework that can translate ideas into business success Apply the principles of Innovation and innovative thinking more effectively and consistently within their own business environment - focusing their efforts on value creation & developing sustainable competitive advantage. Build teams that are more commercially-aware and able to contribute in a proactive manner to the growth and success of the organization. Identify the key strategic issues affecting their own market - and be much better positioned to focus and develop key enablers (as well as mitigate major blocks to success) for growth and evaluate initiatives more rigorously and with greater assurance - including the risk, financial, competitive and overall value implications. Skills and drive to turn ideas into business success with more confidence and with a much greater hitrate than the competition and the ability to create, prioritize and clearly communicate innovative ideas and concepts in a way that will have an immediate and positive effect on the business - built on a systematic approach that is easily understood and consistently implemented by their teams. Develop a much clearer view in terms of the required priorities; accountabilities; allocation of resources; and above all, developing a positive environment that will enable all team members to work to a clear action plan that delivers consistent performance improvement and value creation. Book online: telecomstechacademy.com Book over the phone: +44 (0) Book via training@telecomstechacademy.com

3 PROGRAMME SUMMARY DAY 1 DAY 2 DAY 3 DAY 4 DAY 5 Welcomes & Introduction Innovation, Business Environment & Strategy Maximising Success Innovation, Business Environment & Strategy Realising the Potential of People Realising the Potential of People Getting Things Done Getting Things Done Maximising Success Maximising Success Presentation Valuation & Innovation - Financial Analysis Valuation & Innovation - Financial Analysis Realising the Potential of People Getting Things Done Feedback & Awards COMPETENCY AREAS The programme is split into five key competency areas to ensure focus and clarity Maximising Success - for you, your team and your organisation Innovation, Business Environment and Strategy - maximising innovation within your organisation Value and Innovation financial analysis Realising the Potential of People - building teams that innovate and drive success Getting Things Done - implementing best practice systems to underpin innovative practices BUSINESS INNOVATION GAME [] At the core of this programme is a comprehensive and realistic business simulation. Working in small teams, are asked to critically appraise the role and operation of a industry specific company and then build a commercially-viable, results focused innovation strategy. The simulation reflects all aspects of the programme and opportunity for practical implementation of learning is set aside on each day. Valuable feedback and a critical appraisal is provided by facilitators. LEARNING SUPPORT TOOLS Additional learning support tools include: Role-plays Case Studies Debates Team Exercises Fish Bowl Discussions Additional toolkits including: e-books and book and audio summaries and with templates, white papers, research and tools linked to industry best practices from Ovum.

4 PROGRAMME CONTENTS (1) MAXIMISING SUCCESS Creating a culture of creative thinking, innovation and continuous improvement. Defining Innovation and Understanding its Scope and Impact in the Modern Business World and in Society Driving innovation in the workplace, customers, suppliers and other stakeholders through systemic behaviour change and process optimisation. Developing environments that maximise Innovation Identifying and Overcoming the Obstacles to Innovation Working Positively with the Laws of Probability Analysing the Impact of Disruption on the Business Environment Customer-Centricity in Dynamic Environments Working Effectively with Ideas Our Own and Others (2) ALIGNING INNOVATION, BUSINESS ENVIRONMENT AND STRATEGY Business Analysis Identifying the next big thing Innovation in the Business Model Understanding Value Chains and Ecosystems and Making them Work for You Identifying and Developing Sources of Sustainable Competitive Advantage Strategic Modelling and Analysis Working with Risk, Success and Failure in a Positive Environment Partnering for Value Creation Building a model of innovation that can be implemented practically at all levels. Developing and aligning KPIs for Strategic Success (3) MAXIMISING VALUE WITH INNOVATION - FINANCIAL ANALYSIS Understand why analytical thinking should be linked to numbers, measurable and return on investment. How to develop Key Performance Measurements that drive innovation and change in an organization Critical Value and Cost Analysis of Opportunities Monetizing Ideas Evaluating Return on Investment Maximising Value Creation Developing Financial Processes that Allow and Encourage Innovation Developing Financial KPIs that are focused on ROI, Value Creation and Sustainability Design of smart metrics to measure innovation in the organization and using dashboards to drive innovation. (4) REALISING AND ENABLING THE POTENTIAL OF PEOPLE Driving Innovation through Dynamic Leadership Evaluating Business Culture Aligning the Organisation to Maximise Value Creation How to Extend Beyond the Existing Organisation in Order to Drive Innovation Understanding Creativity and Entrepreneurship in our People and Enabling / Encouraging them to Create Value Establishing Hi Performance Teams within the Existing Organisation ing the Silos and Embedding an Innovative Culture at Every Level of the Organisation Using Tools and supporting structure to Drive Success (5) GETTING THINGS DONE SYSTEMS THAT UNDERPIN SUCCESSFUL INNOVATIVE PRACTICES Taking Ideas From Concept to Reality Managing Projects Holistically, Maintaining Innovative Thinking, and Maximising Value Establishing Development and Delivery Processes that Consistently Deliver Value Going to Market With a Complete and Sustainable Customer Proposition Adapting to Competitive Pressures Organic Realignment of Organisational Structure and Systems Building sustainable structures for the successful communication of ideas in a corporate environment to create quick wins and deliver immediate results. BUSINESS INNOVATION GAME [] At the core of this programme is a comprehensive and realistic business simulation. Working in small teams, are asked to critically appraise the role and operation of a industry specific company and then build a commercially-viable, results focused innovation strategy. The simulation reflects all aspects of the programme and opportunity for practical implementation of learning is set aside on each day. Valuable feedback and a critical appraisal is provided by facilitators.

5 POST COURSE IMPLEMENTATION TOOLS Over and above the comprehensive training programme, additional support tools are provided to assist the participants to implement their learning in the work place. These programmes provide tools for implementation by participants, coaching by managers and peer mentorship using mastermind support groups to ensure continuity and immediate implementation in the workplace. These tools include: POST COURSE IMPLEMENTATION PLAN This document is designed to encourage individual participants to reflect on the knowledge gained during the programme and to find ways of applying the concepts to their own workplace. Delegates are asked during the course to make notes on ways to improve effectiveness in their own functional area, such as: New ideas to increase sales and return on investment Things that should be stopped as they are detrimental to the sales strategy The contribution of those ideas to short- and long-term organisational value The associated KPIs Implementation requirements THE PEER MENTORSHIP TOOL We will assist your team to establish structured Peer Mentorship Groups where team members of various levels use a structured process to raise the bar by challenging each other to create and implement goals, brainstorm ideas, and support each other with total honesty and respect. The peer mentorship tool provides the opportunity for peers to give feedback, help brainstorm new possibilities and set up accountability structures that keep everyone focused and on track. The Mastermind Teams will create a community of supportive colleagues who will brainstorm together to move each other to new heights. POST COURSE COACHING TOOLKIT Structured template driven coaching interventions linked to each training module will enable managers to effectively coach, train, and further develop their team members. The coaching toolkit will create skillful leaders who use their ability to listen, reason, ask penetrating questions, and bring out the best in their employees. The Coaching Toolkit will assist in: Identifying the delegates core challenges or areas of improvement. Linking these areas of improvement back to ideas or techniques in the classroom training. Jointly brain storming options to improve the delegates knowledge, skills and abilities in these areas of improvement. Creating measurable goals, actions and deadlines for implementation. Identifying people and resources will assist in accomplishing their goals and objectives. Identifying constraints and brain storming ways to overcome these challenges. WORKPLACE BASED ACCOUNTABILITY TOOLS The workplace accountability tools will ensure rapid return on investment by ensuring each team members accountability to turn theory not only into practice but into consistent systems and productivity. The tools include: One Page Action Plan linking company vision and values to individual actions and accountability Daily Planning Tool improved personal and team management Personal Dashboard linking performance targets to a highly visual one page report to ensure delivery and application is always top of mind. These accountability tools will support participants to develop their team members and ensure consistent application of theory and rapid results that simply cannot be achieved with stand alone training.

6 OUR TRAINING SERVICES TELECOMS & TECH ACADEMY STRUCTURE Our training programmes are delivered worldwide as part of the training and development plans of many operators, vendors, and service providers. The programmes cover a wide range of competency development requirements. To ensure we meet the training needs of the industry as effectively as possible, we operate three schools: School of Telecoms & Tech Business Business training tailored to the telecoms industry, ranging from the intensive 5-day Telecoms Mini MBA to specialist leadership and marketing training. School of Advanced Communication Technologies Covering a multitude of technologies, these courses range from overviews aimed at nontechnical staff to in-depth engineering training. Distance Leaning Our comprehensive suite of Distance Learning programmes provide an excellent opportunity to expand knowledge and build confidence. OUR TRAINERS We only use trainers and programme directors that satisfy the following three criteria: Experts in their field High level of Industry Experience Expert facilitators and training professionals. All our trainers have undergone a rigorous election process and are subject to continuous monitoring and evaluation. Each trainer is accredited for specific courses or topic areas. Whether engineers or business experts, all our trainers are required to continue their own development within their specialist areas, and to broaden their Industry view of trends, best practice and technology. This is achieved by our on-going work with many tier 1 operators and vendors, and by full exposure to Ovum research and KNect 365 TMT worldwide events. UNIVERSITY ACCREDITATION Some of our programmes have been accredited by the University of Derby Corporate; a UK-based university highly acclaimed in the area of employer engagement. They are at the forefront of the drive to integrate highly focused industry -led training with the academic rigor and quality control of universitybased education. Our comprehensive Advanced Telecoms Management Series have been accredited Post- Graduate Level, with our extensive suite of Distance Learning at Undergraduate Level) We would be happy to discuss extending accreditation to tailored ATMS or programmes based on our Distance Learning modules. Although accreditation is specific to these programmes, the work we do with the University of Derby enable us to develop and apply best practice across our portfolio. CUSTOMISED IN-HOUSE TRAINING Telecoms & Tech Academy has worked with countless companies to deliver customised training programmes. We take time to understand your requirements, you ll work with our specialist training team to ensure that we deliver your perfect training programme for your business. A customised training programme from Telecoms & Tech Academy ensures you get a course that precisely matches your organisation s needs, presented by a first-rate training organisation, with access to all the latest industry research and analysis. WHY CHOOSE IN-HOUSE TRAINING FROM TELECOMS & TECH ACADEMY? Content can be customised to focus on the issues you want work with us to develop the training course to match the exact needs. Unique industry research from Ovum s team of industry leading analysts Expert trainers our team of versatile trainers have the knowledge and experience to deliver a highly effective learning experience The most efficient way to train your staff at the time and location to minimise disruption Flexible delivery options with a range of instructor led, distance learning and virtual classroom formats available you can build a blended solution to maximise training effectiveness over the long term Pre and post course assessment can be included in programmes to measure competencies and check on the required progress. Contact us to discuss how we can build your perfect programme.

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