Callista Hospitality. Integrated, multi-featured PMS

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1 Callista Hospitality Integrated, multi-featured PMS

2 Taking care of everything. A hotel/motel stay is more than just a comfortable bed, clean linen, endless hot water, quiet surroundings and a stunning view. Guests notice the little things like how quickly their reservations were confirmed, efficiency at checkin/checkout, the ability to provide account updates on demand and a professionally and rapidly produced invoice which is complete and accurate when it s time to go. Callista Hospitality gives even the smallest properties the ability to operate as large hotels do providing you with a completely professional image and giving your guests confidence that they re in good hands. And you don t have to pay a fortune for it. It takes care of everything for you from reservations (including online reservations) to debtors automatically keeping track of all transactions (including phone calls) and providing valuable management reports so that you are always in control of your business. Callista Hospitality around the world Feature List PCI compliance

3 Automatic call logging Automatic interfaces. Automatic phone control From integrated guest call logging, to automatic phone control, to automatic management of all your online reservations and room availability, to automatic posting of guest internet usage, Callista Hospitality provides all of these really useful functions in its specialized interfaces. Callista CIRIS Automatic guest call logging is integrated into the system along with automatic phone control and both are powerful standard features of the system. Callista CIBI Callista CIRIS provides automatic management of your online reservations from your channel manager directly into your reservations pad while simultaneously managing all the changes in your room availability around the clock even while you sleep. Guest confirmations are also ed automatically. Callista CIBI automatically and seamlessly transfers all guest internet usage directly from your internet billing device onto your checkout statements for integrated guest billing.

4 Taking control. Callista Hospitality incorporates a suite of really useful operational, financial and statistical reports to help you manage your property. Reports can be auto-scheduled to run whenever you want so that you don t have to remember and they can be delivered automatically via printer, or in a number of different file formats. You can also design your own documents for reservation confirmations and guest registrations and any other forms you want such as guest surveys adding your creative touches to make these your own. Reports in a nutshell

5 Instant support & upgrades. We understand that you have to operate 24 hours-a-day so we make sure our Support Service is alongside you nearly all the time. Our Help Desk operates 24 hours-a-day Monday to Friday and 16 hours-a-day at the weekend. Access is instant via our Callista Support Calling Card and if you have Callista Cover, this service is free whenever you need support or system upgrades. Callista Cover is provided as part of your system purchase and it s optionally renewable after the first year of system operation. About the Calling Card About Callista Cover

6 Callista Hospitality in brief Electronic reservations pad Automatic accommodation billing Automatic, integrated guest call billing Quick & easy checkin/checkout Group reservations & group checkin Integrated guest database Integrated Search Wizard Blacklisted guest alerts On/off peak calendar Automatic guest confirmation ing Site configurable set-up options Powerful operational, financial & statistical reporting Automatic scheduled reports Automatic scheduled backup Invoice archiving Mail merge letters, labels & promotions 1 Customize your own confirmation letters 1 Customise your own guest confirmations forms 1 Export guest addresses for bulk mail-outs Automatic online reservation management 2 Automatic room availability management 2 Automatic integrated guest internet billing 3 Unlock/lock guest phones on checkin/out 4 Set automatic wakeup calls 4 Set Do Not Disturb flags 4 Set Message Waiting flags 4 Flag room clean status from guest phones 4 Guest name notification on reception phone 4 Instant online support Integrated user guide Conforms with PCI-DSS compliance 1 Requires Microsoft Word 2 Requires Callista CIRIS 3 Requires Callista CIBI 4 Not all PBXs (phone systems) support these features The Callista Group PO Box Auckland 0746 New Zealand The Callista Group Communications House 26 York Street London W1U 6PZ United Kingdom New Zealand +64(0) Australia +61(0) United Kingdom +44(0) USA +1(0) info@callista.net sales@callista.net Callista & Control Phreak are registered trademarks of The Callista Group Limited. Copyright 2015 The Callista Group Limited. Minimum specifications