Chevron Pipe Line Company is committed to helping communities live safely with nearby underground pipelines that we operate.

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1 August 2011 Chevron Pipe Line Company is committed to helping communities live safely with nearby underground pipelines that we operate. Assurance of pipeline safety can best be achieved with the assistance of local government officials and first response agencies. We are enclosing important pipeline safety information for you because your emergency station is located within the same county or parish where underground pipelines are operated by Chevron Pipe Line Company. Please take a few minutes to familiarize yourself and your personnel with this safety information and keep it as a reference to be reviewed periodically. This booklet contains information that will be helpful in locating and identifying pipelines within your response area. We have included safety recommendations to be followed in the unlikely event of a pipeline leak or any other type of pipeline emergency. We value your input and would like to hear from you. Please take a moment to answer the brief enclosed survey and return the prepaid postage card. You are not required to provide your name. We welcome your comments and/or suggestions and encourage you to return your survey. Your agency is a vital partner in Chevron Pipe Line Company s commitment to protecting the public and environment. For additional information, please write to us at Chevron Pipe Line Company, 4800 Fournace, Bellaire, TX If you have a non-emergency issue concerning Chevron Pipe Line Company and would like to speak with our representative, please call or send us an at CPLCAO@chevron.com. Thank you for your attention and cooperation on behalf of Chevron Pipe Line Company. Sincerely, Chevron Pipe Line Company

2 Chevron Pipe Line Company Pipeline System Map 10,800 Miles / 12 States / 143 Counties and 25 Parishes Table of Contents: System Map Knowledge Locate Pipeline Markers Identify Evaluate Protection Confinement Pipelines and Terminals Emergency Numbers Regional One-Call Centers Response Summary 2

3 Chevron Pipe Line Company operates pipelines for the following companies: Chevron Pipe Line Company Bridgeline Holdings, L.P. Sabine Pipe Line, LLC Chevron Petrochemical Pipeline, LLC Chevron Midstream Pipelines, LLC Unocal Pipeline Company Chevron Keystone Gas Storage, LLC Unocal Pipelines Liq. & Gas Whitecap Pipe Line Co., LLC Cook Inlet Pipeline Co. 3

4 Knowledge The first element of pipeline safety The management of pipeline safety involves the cooperation and teamwork of pipeline operating companies and all emergency response agencies. The nation s pipelines are the arteries of our national energy supply. Pipelines are essential to our transportation system and our way of life. Nationally, there are 2.3 million miles of underground pipeline systems transporting petroleum products safely and economically. Pipelines transporting petroleum and natural gas products are an integral part of the infrastructure of all communities. Truck and rail transportation cannot equal the safety records of pipeline transportation of these products, and they cannot match the efficiency of pipelines to deliver these products economically. Suburban development, in previously rural areas, has placed many residential communities, businesses, schools, churches, and shopping complexes closer to our nation s pipeline systems. We at Chevron Pipe Line Company take seriously our responsibility to inform and educate communities on how to live safely with nearby pipelines. Working together, our education program will assure your community of our commitment to safety and raise public awareness of the presence of pipelines in your neighborhoods and near places of business. This booklet provides Emergency Response agencies with the essential information to make informed decisions about pipeline safety and to manage a safety program that is tailored to the communities we mutually serve. We hope the information contained in this booklet will serve as your guide for increased pipeline safety awareness in your community. 4

5 Locate Know the location of pipeline Right-of-Way corridors in your community Knowledge of the location of pipeline rights-of-way in your communities can assist your safety effectiveness and response time. It is important to map and record all pipeline corridors in relation to community places or group congregation, also known as Identified Sites, which include: Schools Churches Hospitals Nursing homes and assisted living facilities Shopping malls Business complexes Any facility where groups of 20 or more people congregate Buildings that house groups of immobile people who are difficult to evacuate The federal government Office of Pipeline Safety requires pipeline operators to maintain a list of Identified Sites. The Identified Sites list includes much of the same information your department maintains. To assure we maintain an accurate list, be one of our partners and forward your list of Identified Sites to Chevron Pipe Line Company on an annual basis. Knowing the location of these facilities in relation to the pipeline right-ofway corridor and knowing all traffic patterns for safe evacuation from these locations are recommended practices for all first response agencies. 5

6 Pipeline Markers Pipeline Markers Aerial Marker Casing Vent Markers Pipeline markers are located above the ground, and they indicate the presence of underground petroleum and/or natural gas pipelines. 6

7 Identify Recognize the above ground pipeline markers in your community Pipeline markers are located above the ground and indicate the presence of underground petroleum and/or natural gas pipelines. Pipeline markers are a significant tool for the management of the public safety in your district. The various examples of pipeline markers are illustrated on page 6. Please ensure your agency staff is aware of each marker s significance and their locations. Caution! Pipeline markers will not indicate the depth of the pipeline buried below nor the exact location. Contact your regional One-Call Center for assistance with locating pipelines. Pipeline markers will indicate the name of the company operating the pipeline, as well as the type of products being transported through the pipelines. There will be a tollfree telephone number to call for questions or assistance about the pipelines. This number is located near the bottom of the markers. It is a federal crime to remove a pipeline marker, or to deface, damage, or destroy any pipeline marker or right-of-way easement signs. Please report any pipeline marker damage or removal to the operating pipeline company and/or the regional One-Call Center at toll-free 811. Evaluate How to determine if a pipeline leak is under way If you suspect a pipeline leak is under way, your first concern should be for your personal safety and the safety of the people in the surrounding area. Your observation and your knowledge of leak indications are the most important evaluation of the first response. Act on your instincts. Sight Look for liquids that are pooling on the ground above the pipeline zone. Not all products are liquid. Some are gases that cannot be seen. Look for any brown or discolored grasses or vegetation that would otherwise be green. Watch for any vapor clouds or heat waves that are rising above the pipeline area. Sound Listen for hissing, rumbling or roaring sounds that indicate the escape of pressurized liquids or gases from a pipeline in the area near the right-ofway corridor. Smell Odorants are added to the gas to cause an odd and pungent odor within the pipeline. Gaseous products leaking from pipelines will generally have the odor of sulfur or rotten eggs. Be alert to any foul or unusual smells surrounding the area near any pipeline markers. If you observe any of the above pipeline damage or leak indicators: 1. Do not investigate further. 2. Avoid all contact with any escaping liquids or gases. Leave the area immediately. 3. Once you are in a safe area, call your regional One-Call Center at toll-free 811 and Chevron Pipe Line Company for assistance. 7

8 Protection Establishing control of an accident site and assisting with safety procedures In the event of a pipeline accident or leak, your personal safety is the first priority. Wear safety equipment suitable to protect yourself. The situation will require your professional presence to assist the public and other emergency teams. Your next concern is for the safety of all residents and the public in the surrounding area. Establishing control of the situation as quickly as possible is vital in order to protect lives, property and the environment. We recommend the following safety guidelines for all onsite response personnel: Turn off all machinery and vehicles. Avoid driving over the affected area. Do not light a match. Do not turn any electrical switches on or off. Turn off all cellular telephones. Do not allow any smoking and immediately extinguish all smoking materials. Move the public upwind of any leak or vapor clouds. Do not attempt to extinguish any fire or flames on the pipeline right-of-way. Do not attempt to turn or operate any pipeline valves. This could potentially make the situation more dangerous and spread the damage. Recommended traffic control and evacuation procedures at the release site: Prohibit traffic and the public from entering the area. Clear all vehicles and traffic for incoming emergency vehicles. Remain calm and courteous to direct the nearby public to a safe location. We recommend a central gathering place of safety such as a park or public building where the public can wait for assistance and notify others of their whereabouts. Notify all emergency agencies: Call for emergency assistance to your local fire departments and law enforcement agencies and paramedics, if necessary. Call toll free 811 to notify your regional One-Call Center. Call the pipeline operating firm as indicated on the pipeline marker at the scene. Important! All damages to underground gas or hazardous liquid pipeline facilities in the state of Texas are required by law to be reported electronically by filing a Texas Damage Reporting Form (TDRF) through the Railroad Commission of Texas (RRC) Web page. For details of the law and the reporting form, please visit 8

9 Confining Actions for securing pipeline safety after protecting the accident site Emergency personnel and equipment will be dispatched to the leak location or accident site as soon as possible. Trained professionals will confine the leak and control the spread of further damage to the property site and the pipeline. Pipeline safety personnel and local officials will assist with the emergency and provide information to aid in emergency response situations appropriate for the degree of the incident. Pipeline operations personnel will take the necessary steps to systematically turn off the pumps, or compressors, closing and opening all affected valves, and similar mechanical actions to minimize the impact of the leak. Pipeline operations and environmental personnel will then work to minimize the risks caused by the damaged pipeline and initiate repairs. 9

10 Pipelines and Terminals Chevron Pipe Line Company owns and operates crude oil and refined products storage terminals and related pipeline systems throughout North America. Below is a partial list of the systems that we participate in as the owner or partner, and as operator: Alaska Cook Inlet Pipeline and Terminal Idaho Boise Terminal Louisiana Empire Terminal Forked Island Gathering System and Terminal Texas Beaumont Terminal Utah Pocatello Terminal Washington Ferndale Terminal Pasco Terminal Through our pipeline and terminal assets, Chevron Pipe Line Company provides transportation, terminal and storage services to the petroleum and petrochemical industry. Today, we operate or hold ownership interests in pipeline and gathering systems in the Gulf of Mexico, Texas, Louisiana, the Midwest and Alaska. To complement our pipeline systems, we operate terminals in Washington, Idaho, Southeast Texas, Southwest Louisiana and Utah. At Chevron Pipe Line Company, our pipeline and terminal operations are focused on delivering safe, reliable, efficient and flexible services to meet customers requirements. We offer a comprehensive array of services for customers including: Transportation of crude oil, natural gas and refined products Interconnects to major pipeline systems Third-party leases of pipeline capacity Short and long term storage facilities Receipt/delivery by pipeline, truck, tank rail car, barge and ship Terminal operations including storage and transfer of crude oil and refined products With Chevron Pipe Line Company s extensive experience in the petroleum and petrochemical industry, our pipeline, gathering and terminal operations are designed to meet the transportation and storage needs of our customers. Our goal is to be a preferred provider of transportation, terminalling and storage services in the areas that we operate. 10

11 Chevron Terminals Alaska Cook Inlet Pipeline & Terminal The Cook Inlet pipeline provides crude oil transportation services to producers in and around Alaska s prominent Cook Inlet. Gathered from fields on the west side of the Cook Inlet and carried through the pipeline to the nearby Drift River Marine Terminal, most is then delivered into the local refinery market. Idaho Boise Terminal The Boise Terminal transports all grades of gas through one of the two eight-inch product lines; the second line carries all refined oil including diesel, jet and heating fuel. The pipeline comes in from Salt Lake and continues outward through Idaho and part of Oregon to Pasco. Louisiana Empire Terminal The Empire Pipeline Terminal is located in far southern Louisiana, on the east bank of the Mississippi River. It is a hub that receives oil via pipelines from production facilities in the Gulf of Mexico to send via pipelines, and barges, to locations along the Gulf Coast. Forked Island Gas Gathering System and Terminal The Forked Island Gathering System collects crude oil and condensate from Vermilion Block 38, as well as coastal fields along Southwestern Louisiana and delivers it to the terminal located on the Intercoastal Waterway in Vermilion Parish. Texas Beaumont Terminal The Beaumont Terminal is a fullservice independent storage facility, handling an extensive range of commodities, including domestic and overseas crude oils, gasoline, distillate, naphtha, gasoline blend stocks, solvents, petrochemicals, racing gasoline and aviation gasoline. Utah Pocatello Terminal The Pocatello terminal transports all grades of Gasoline and Diesel Fuels. It has a Tank Farm and Truck Loading Rack supplied by a 55 mile pipeline coming off of two lines that are located 150 miles from Salt Lake City. The terminal also supplies Diesel Fuel to the Union Pacific Railroad. Washington Ferndale Terminal Ferndale LPG Terminal is a storage and transportation facility with the ability to receive, store and deliver propane and butane via pipeline, railcar, truck, and ship. Pasco Terminal The Pasco Terminal is responsible for 200 miles of six-inch and eight-inch pipelines which transports gasoline, diesel and jet fuel, in Oregon and Washington. 11

12 Notification Call your Local One-Call Center by dialing 811 or visit Chevron Pipe Line Company Emergency Number: How You Can Find Out More Chevron Pipe Line Company 4800 Fournace Bellaire, TX Attn: Pipeline Safety Specialist If you have a non-emergency issue concerning Chevron Pipe Line Company and would like to speak with our representatives, please call or send us an at CPLCAO@chevron.com. For Non-Emergency Use Only Office of Pipeline Safety American Petroleum Institute - Pipeline Information National Association of State Fire Marshals Pipeline Emergency Program National Pipeline Mapping System 12

13 Pipeline Safety Awareness Survey We would like to hear from you. Please complete and return this prepaid postage survey card. Your responses will not be given to any third parties or used for any other purposes. Based on your understanding of the information in this brochure, please answer the following: Pipeline Safety Awareness Survey 1. Was the information in our brochure helpful? Yes No 2. Do you know how to recognize a pipeline right-of-way? Yes No 3. Can you find specific information on a pipeline marker that will identify the pipeline company and how to reach them? Yes No 4. Could you identify a pipeline leak based on the information in the brochure? Yes No 5. Do you know what to do in the event of an emergency? Yes No 6. Do you know the number of the One-Call system to Call Before You Dig? Yes No 7. Would you like a response from us? Yes No Name: Business Name: Address: City: State: Zip Code: Phone: Comments: Thank you for your participation. If you requested a response above, we will respond as promptly possible.