VANCOUVER Chapter Study Group. BABOK Chapter 5 Enterprise Analysis

Transcription

1 VANCOUVER Chapter Study Group BABOK Chapter 5 Enterprise Analysis January 27, 2016 David Ghotbi, CBAP

2 Introduction PD Hours. Presentation and quizzes at IIBA Vancouver Chapter website Certification Update CBAP Location Dec-2015 Current Notes All BC CCBA Location Dec-2015 Current Notes All BC David Ghotbi 2

3 Agenda Chapter 5 Review Pop Quiz Break Techniques Q & A 3

4 Chapter 5 Enterprise Analysis Describes the Business Analysis activities necessary to identify a business need, problem, or opportunity, define the nature of a solution that satisfies the identified need, and justify the investment necessary to deliver the solution % of the exam 23 questions 4

5 Chapter 5 Enterprise Analysis 5

6 Chapter 5 Enterprise Analysis 5.1 Define Business Need 5.2 Assess Capability Gaps 5.3 Determine Solution Approach 5.4 Define Solution Scope 5.5 Define Business Case NGASC No GAS for Cooking 6

7 Chapter 5 Enterprise Analysis 7

8 5.1 Define Business Needs 8

9 5.1 Define Business Needs Why a change is required? Most critical step in any BA s effort Problem Solution Stakeholders Solution approach 9

10 5.1 Define Business Needs Needs 10

11 5.1 Define Business Needs Elements: Business goals and objectives Business problem or opportunity Desired outcome 11

12 5.1 Define Business Needs Techniques Benchmarking It involves research and analysis of competitive organizations and products; it is frequently used in strategic planning to set the organization s direction for change; it can be very time-consuming and costly. Brainstorming Business rule analysis It is useful for reviewing high-level policies and guidelines for their relationship to the business need. Focus groups aimed at gathering information about customer preferences; the purpose is to get specific feedback on a new product or service. Functional decomposition To decompose is to break up or separate into basic components Root Cause Analysis Fishbone Diagram or Five Whys 12

13 5.1 Define Business Needs Stakeholders Customer or supplier Domain SME, end user Implementation SME Regulator Sponsor Output Business Need is a refined description of the business problem or opportunity. It is usually a high-level description of the desired outcome and is used throughout business analysis work. 13

14 5.2 Assess Capability Gaps 14

15 5.1 Assess Capability Gaps New capabilities required to meet need Assess current capabilities* and gaps Small gaps resulting relatively small change Project may be required to create capability: people, process, technology * Enterprise Architecture 15

16 5.2 Assess Capability Gaps Elements: Current capability analysis Assessment of new capability requirements Gap Analysis Technique Assumptions 16

17 5.2 Assess Capability Gaps Stakeholders Customer and supplier Domain SME, End user, Implementation SME and Sponsor Output Required capabilities 17

18 5.2 Assess Capability Gaps Techniques Document analysis SWOT analysis 18

19 5.3 Determine Solution Approach 19

20 5.3 Determine Solution Approach Most viable solution approach Approaches to create or acquire new capability: Leverage additional software/hardware capability Purchase or lease software/hardware Custom development Add more resources or change processes Change business processes Partner with other organizations or outsource work 20

21 5.3 Determine Solution Approach Elements: Alternative generation Assumptions and constraints Ranking and selection of approaches 21

22 5.3 Determine Solution Approach Techniques Benchmarking Brainstorming Decision analysis Estimation SWOT analysis Feasibility analysis 22

23 5.3 Determine Solution Approach Stakeholders Customer, Domain SME, End user, Supplier Implementation SME Sponsor Output Solution Approach 23

24 5.4 Define Solution Scope 24

25 5.4 Define Solution Scope Which new capability a project to deliver To describe the boundaries or scope of the solution, and what is not included, Solution scope will change throughout project based on changes in the business environment or as the project scope is changed to meet budget, time, quality, etc. Solution Scope includes: Scope of analysis, provides context Capabilities supported by solution components Capabilities to be supported by each release Enabling capabilities that are required 25

26 5.4 Define Solution Scope Elements: Solution scope definition Implementation approach Dependencies 26

27 5.4 Define Solution Scope Techniques Functional decomposition Interface analysis Scope modeling User stories Problem or vision statement 27

28 5.4 Define Solution Scope Stakeholders Domain SME Implementation SME Project manager Sponsor Output Solution scope 28

29 5.5 Define Business Case 29

30 5.5 Define Business Case Determine whether can justify investment Justification, framework Value vs. cost Quantitative and qualitative benefits Estimate of time and cost to break even Profit expectations Follow on opportunities Constraints and estimated budget 30

31 5.5 Define Business Case Elements: Benefits Costs Risk assessment Result measures 31

32 5.5 Define Business Case Techniques Decision analysis Estimation Metrics and key performance indicators Risk analysis SWOT analysis Vendor Assessment 32

33 5.5 Define Business Case Stakeholders Sponsor Domain SME Implementation SME Project manager Output Business case 33

34 Chapter 5 Enterprise Analysis Pop Quiz 34

35 Chapter 5 Enterprise Analysis 1. What is the best definition for the Enterprise Analysis Knowledge Area: a. Enterprise Analysis consists of activities for defining business needs, recommending a solution to meet those needs, and deciding on the solution. b. Enterprise Analysis consists of activities for defining business needs, recommending a solution to meet those needs, and substantiating the cost of the solution. c. Enterprise Analysis spans the analysis work done after the executive team of the organization develops strategic plans and goals, and ends after projects have been initiated. d. Enterprise Analysis occurs after an organization has identified business opportunities and the Business Architecture framework has been determined for new business and technical system solutions. 35

36 Chapter 5 Enterprise Analysis 2. The tasks for the Enterprise Analysis Knowledge Area include all of the following: a. Create and maintain the business architecture, determine project scope, define the requirements risk approach, prepare the decision package, and track project benefits. b. Define the business need, conduct feasibility studies, prepare the decision package, and determine organizational readiness. c. Define the business need, determine gap in capabilities to meet the business need, determine the solution approach, define the solution scope, and develop the business case. d. Define the business need, determine gap in capabilities to meet the business need, determine the solution approach, help stakeholders understand new business capabilities, and develop the business case. 36

37 Chapter 5 Enterprise Analysis 3. Root cause analysis is a technique used with which of the following aspects of enterprise analysis: a. Defining the business goals and objectives. b. Determining the gap in capabilities an organization has. c. During SWOT analysis for determining weaknesses and threats. d. Determining the business need. 37

38 Chapter 5 Enterprise Analysis 4. Studying an existing enterprise architecture and doing document analysis will help the most with which aspect of enterprise analysis: a. Define business needs, particularly understanding business goals and objectives. b. Define business needs, particularly understanding a business problem or opportunity. c. Assess capability gaps, particularly understanding the current capabilities of the enterprise. d. Assess capability gaps, particularly assessing capability requirements. 38

39 Chapter 5 Enterprise Analysis 5. For which of the following tasks or elements would it be most appropriate to generate alternatives during enterprise analysis: a. Assess new capability requirements. b. Determine solution approach. c. Determine implementation approach. d. Define solution scope. 39

40 Chapter 5 Enterprise Analysis 6. Comparing an organization's products, processes, performance, or other measures against similar organizations. a. Estimating Techniques b. Benchmarking c. Scope Modeling d. Functional Decomposition 40

41 Chapter 5 Enterprise Analysis 7. Clarifies the business need, identifies stakeholders, and projects the potential benefits that a proposed solution will have. a. Root Cause Analysis b. Benchmarking c. Feasibility Analysis d. Problem or Vision Statement 41

42 Chapter 5 Enterprise Analysis 8. Compares the desired state of an organization against its current state, to determine changes needed. a. Feasibility Analysis b. Gap Analysis c. SWOT Analysis d. Problem or Vision Statement 42

43 Chapter 5 Enterprise Analysis 9. What is the solution scope comprised of? a. time and schedule b. strengths and weaknesses c. features and functions d. determines the scope of the software application 43

44 Chapter 5 Enterprise Analysis 10. What is the purpose of the implementation approach? a. defines how the business will accept the solution b. how the solution approach will deliver the solution scope c. is not applicable to business analysis d. determines the scope of the software application 44

45 Chapter 5 Enterprise Analysis Answers 45

46 Chapter 5 Enterprise Analysis 1. What is the best definition for the Enterprise Analysis Knowledge Area: a. Enterprise Analysis consists of activities for defining business needs, recommending a solution to meet those needs, and deciding on the solution. b. Enterprise Analysis consists of activities for defining business needs, recommending a solution to meet those needs, and substantiating the cost of the solution. (BABOK Chapter 5 Overview.) c. Enterprise Analysis spans the analysis work done after the executive team of the organization develops strategic plans and goals, and ends after projects have been initiated. d. Enterprise Analysis occurs after an organization has identified business opportunities and the Business Architecture framework has been determined for new business and technical system solutions. 46

47 Chapter 5 Enterprise Analysis 2. The tasks for the Enterprise Analysis Knowledge Area include all of the following: a. Create and maintain the business architecture, determine project scope, define the requirements risk approach, prepare the decision package, and track project benefits. b. Define the business need, conduct feasibility studies, prepare the decision package, and determine organizational readiness. c. Define the business need, determine gap in capabilities to meet the business need, determine the solution approach, define the solution scope, and develop the business case. (BABOK Chapter 5 Overview.) d. Define the business need, determine gap in capabilities to meet the business need, determine the solution approach, help stakeholders understand new business capabilities, and develop the business case. 47

48 Chapter 5 Enterprise Analysis 3. Root cause analysis is a technique used with which of the following aspects of enterprise analysis: a. Defining the business goals and objectives. b. Determining the gap in capabilities an organization has. c. During SWOT analysis for determining weaknesses and threats. d. Determining the business need. (BABOK ) 48

49 Chapter 5 Enterprise Analysis 3. Root cause analysis is a technique used with which of the following aspects of enterprise analysis: a. Defining the business goals and objectives. b. Determining the gap in capabilities an organization has. c. During SWOT analysis for determining weaknesses and threats. d. Determining the business need. 49

50 Chapter 5 Enterprise Analysis 4. Studying an existing enterprise architecture and doing document analysis will help the most with which aspect of enterprise analysis: a. Define business needs, particularly understanding business goals and objectives. b. Define business needs, particularly understanding a business problem or opportunity. c. Assess capability gaps, particularly understanding the current capabilities of the enterprise. (BABOK and 5.2.5) d. Assess capability gaps, particularly assessing capability requirements. 50

51 Chapter 5 Enterprise Analysis 5. For which of the following tasks or elements would it be most appropriate to generate alternatives during enterprise analysis: a. Assess new capability requirements. b. Determine solution approach. c. Determine implementation approach. d. Define solution scope. (BABOK 5.3.4) 51

52 Chapter 5 Enterprise Analysis 6. Comparing an organization's products, processes, performance, or other measures against similar organizations. a. Estimating Techniques b. Benchmarking (BABOK 5.1.5) c. Scope Modeling d. Functional Decomposition 52

53 Chapter 5 Enterprise Analysis 7. Clarifies the business need, identifies stakeholders, and projects the potential benefits that a proposed solution will have. a. Root Cause Analysis b. Benchmarking c. Feasibility Analysis d. Problem or Vision Statement (BABOK 5.4.5) 53

54 Chapter 5 Enterprise Analysis 8. Compares the desired state of an organization against its current state, to determine changes needed. a. Feasibility Analysis b. Gap Analysis c. SWOT Analysis d. Problem or Vision Statement 54

55 Chapter 5 Enterprise Analysis 9. What is the solution scope comprised of? a. time and schedule b. strengths and weaknesses c. features and functions (BABOK 5.4) d. determines the scope of the software application 55

56 Chapter 5 Enterprise Analysis 10. What is the purpose of the implementation approach? a. defines how the business will accept the solution b. how the solution approach will deliver the solution scope (BABOK ) c. is not applicable to business analysis d. determines the scope of the software application 56

57 Resources A Guide to the Business Analysis Body of Knowledge (BABOK Guide) Version k-chapter-5-enterprise-analysis

58 Chapter 5 Enterprise Analysis Q & A 58

59 Next Study Group Session Next Session Wednesday February 24, 2016 Chapter 6 Requirement Analysis Chapter 7 Solution Assessment & Validation Hossam Saleh, CBAP There will be a survey at the end of the session to determine what techniques to present in March Location same time/same place Please register! Homework Prepare five question from the chapters and submit in advance to development@vancouver.iiba.org 59