H8BAPST: Business Analysis and Problem- Solving Techniques

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1 Title: Long Title: Business APPROVED Business Module Code: H8BAPST Credits: 10 NFQ Level: LEVEL 8 Field of Study: Software and applications development and analysis Module Delivered in no programmes Module Coordinator: EUGENE O'LOUGHLIN Module editor: Helen Power Module Description: The aim of this module is to develop the knowledge and skills necessary for conducting business analysis activities based on globally recognised standards for the practice of business analysis Learning Outcomes On successful completion of this module the learner will be able to: LO1 LO2 LO3 LO4 LO5 Apply the standards, knowledge, and competencies of the business analysis discipline based on internationally recognised methodologies Use techniques for requirements elicitation and analysis to drive business change, and to improve business processes Use techniques to collect data to analyse for trends and patterns Make decisions based on data selection and evaluation Plan and present findings of problem-solving efforts Pre-requisite learning Module Recommendations This is prior learning (or a practical skill) that is required before enrolment on this module. While the prior learning is expressed as named NCI module(s) it also allows for learning (in another module or modules) which is equivalent to the learning specified in the named module(s). No recommendations listed Requirements This is prior learning (or a practical skill) that is mandatory before enrolment in this module is allowed. You may not enrol on this module if you have not acquired the learning specified in this section. No requirements listed

2 Module Content & Assessment Indicative Content 1. Introduction to Business Analysis (5%) Key concepts Knowledge areas Tasks Techniques Competencies 2. Business Analysis Planning & Monitoring (10%) Plan business analysis approach Conduct stakeholder analysis Plan business analysis activities Plan business analysis communication Plan requirements management process Manage business analysis performance 3. Elicitation (20%) Prepare for elicitation Conduct elicitation activity Document elicitation results Confirm elicitation results 4. Requirements Management & Communication (10%) Manage solution scope and requirements Manage requirements traceability Maintain requirements for re-use Prepare requirements package Communicate requirements 5. Enterprise Analysis (10%) Define business need Assess capability gaps Determine solution approach Define solution scope 6. Requirements Analysis (20%) Prioritize requirements Organize requirements Specify and model requirements Define assumptions and constraints Verify requirements Validate requirements 7. Solution Assessment & Validation (10%) Assess proposed solution Allocate requirements Assess organizational readiness Define transition requirements Validate solution Evaluate solution performance 8. Underlying Competencies (15%) Analytical thinking and problem-solving Behavioural characteristics Business knowledge Communication skills Interaction skills Software applications Learning Environment Learning will take place in a classroom environment with access to IT resources. Learners will have access to library resources, both physical and electronic. Module materials will be placed on Moodle, the College s virtual learning environment. Assessment Breakdown % Coursework 50.00% End of Module Assessment 50.00% Full Time Coursework Assessment Type Assessment Description Outcome addressed % of total Assessment Date Other Continuous assessment will consist of weekly formative and summative assessments. Learners will be required to complete a series of weekly exercises in a computer laboratory based on material covered in class (see Sample Assessments for an example of a weekly exercise). Learners will complete some assessments as individual exercise, and some in small teams of ,2,3,4, n/a End of Module Assessment Assessment Type Assessment Description Outcome addressed % of total Assessment Date Terminal Exam End-of-Semester Final Examination 1,2, End-of-Semester No Workplace Assessment Reassessment Requirement Repeat examination Reassessment of this module will consist of a repeat examination. It is possible that there will also be a requirement to be reassessed in a coursework element. NCIRL reserves the right to alter the nature and timings of assessment

3 Module Workload This module has no Full Time workload. Workload: Part Time Workload Type Workload Description Hours Frequency Average Weekly Learner Workload Lecture No Description 2 Every Week Tutorial No Description 2 Every Week Total Hours 4.00 Total Weekly Learner Workload 4.00 Total Weekly Contact Hours 4.00

4 Module Resources Recommended Book Resources James Cadle, Debra Paul, Paul Turner, Business Analysis Techniques, British Computer Society [ISBN: X] IIBA, Kevin Brennan (Editor), A Guide to the Business Analysis Body of Knowledge, International Institute of Business Analysis [ISBN: ] Debra Paul (Editor), Donald Yeates (Editor), James Cadle (Editor), Business Analysis, British Informatics Society Ltd [ISBN: ] Supplementary Book Resources Alistair Brandon-Jones, Quantitative Analysis in Operations Management, FT Press [ISBN: ] James M. Higgins, 101 Creative Problem, New Management Pub. Co. [ISBN: ] Walter J. Michalski; edited by Dana G. King 2003, Six sigma tool navigator, Productivity Press New York [ISBN: ] O Loughlin, E.F.M. 2009, An Introduction to Business Systems Analysis: Problem and Strategies, The Liffey Press [ISBN: ] This module does not have any article/paper resources Other Resources Website: Website: Website: N_TMC.htm Website: ing.htm TED Conferences (itunes U): Available from itunes Store (free download)

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