Class Title: Fraud Investigator-Housing FLSA Status: Non-Exempt

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1 Class Title: LSA Status: Non-Exempt BRIE DESCRIPTION: The purpose of this position is to manage, execute, and monitor an active oversight system that identifies fraud programmatic or criminal violations within the City s HUD unded housing Assistance Program. This is accomplished by overseeing fraud detection; completing fraud restitution; providing referrals and program integrity; and ensuring fraud prevention. Other duties include maintaining sensitive files; supervising the collection and tracking of fraud repayment plans; preparing and typing reports and correspondences; inputting computer data; and interacting with other City employees and citizens. ESSENTIAL UNCTIONS: This information is intended to be descriptive of the key responsibilities of the position. The following examples do not identify all duties performed by any single incumbent. S Sedentary L Light M Medium H Heavy V Very Heavy Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time. Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Exerting lbs. frequently, or up to 10 Exerting lbs. frequently, or up to Exerting over 100 lbs. occasionally, lbs. frequently, or up to # Code Essential unctions 1 L Oversees fraud detection by surveying and reviewing client and staff transactions within computerized system and hard copy files for inconsistencies; performing criminal background checks; reviewing local and State records for income and occupancy verifications; resolving complaints via correspondences or personal contacts related to fraud; referring complaints not related to fraud; and conducting follow up inquiries and interviews. 2 S Completes fraud restitution by gathering, compiling, documents, and verifying case details, information, and facts to validate program violations; conducting case conferences and interviews with alleged violators; establishing promissory note and payment contracts; managing debt collection activities on fraud related over payments. 3 S Provides referrals and program integrity by preparing case history and summary with recommendation to the Department Director on case dispositions resulting in termination of assistance to family or criminal prosecution by the City Attorney or other federal prosecuting agencies; and reviewing complaints to ensure staff integrity, impartiality, and honesty. 4 L Ensures fraud prevention by developing and distributing informational handouts; conducting group briefings, seminars, and individual counseling; documenting, tracking, analyzing, and preparing case trend reports for senior staff; researching Page 1

2 and coordinating with other City, State, and ederal agencies on common problems and solutions; providing program updates via the media. 5 L Completes other duties as assigned by maintaining sensitive files; supervising the collection and tracking of fraud repayment plans resulting from client/landlord actions or in-actions; preparing and typing reports and correspondences; supporting senior staff decision making, informational needs of clients, and other service related agencies; and entering computer data. Page 2

3 JOB REQUIREMENTS: ormal Education / Knowledge Experience Certification and Other Requirements Reading Math Writing Managerial Budget Responsibility Supervisory / Organizational Control Complexity Interpersonal / Human Relations Skills JOB REQUIREMENTS Work requires knowledge of a specific vocational, administrative, or technical nature which may be obtained with a two year associate's degree, diploma or equivalent from a college, technical, business, vocational, or correspondence school. Appropriate certification may be awarded upon satisfactory completion of advanced study or training. Over two years up to and including four years. Valid Texas Class C Driver's License Advanced - Ability to read literature, books, reviews, scientific or technical journals, abstracts, financial reports, and/or legal documents. Ordinarily, such education is obtained at the college level or above. However, it may be obtained from experience and self-study. Intermediate - Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and selfstudy. Intermediate - Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Receives limited direction: The employee normally performs the duty assignment according to his or her own judgment, requesting supervisory assistance only when necessary. The assignment may be reviewed upon completion. Performance is reviewed periodically. Work requires the occasional direction of helpers, assistants, seasonal employees, interns, volunteers or temporary employees. Work requires analysis and judgment in accomplishing diversified duties. Requires the exercise of independent thinking within the limits of policies, standards, and precedents. Persuasion Very requent: More than 51% of work time. Page 3

4 OVERALL PHYSICAL STRENGTH DEMANDS: Sedentary Light X Medium Heavy Very Heavy Exerting up to 10 lbs. occasionally or negligible weights frequently; sitting most of the time. PHYSICAL DEMANDS: Exerting up to 20 lbs. occasionally, 10 lbs. frequently, or negligible amounts constantly OR requires walking or standing to a significant degree. Exerting lbs. frequently, or up to 10 Exerting lbs. frequently, or up to Exerting over 100 lbs. occasionally, lbs. frequently, or up to C = Continuously 2/3 or more of the time. = requently rom 1/3 to 2/3 of the time. O = Occasionally Up to 1/3 of the time. R=Rarely Less than 1 hour per week N = Never Never occurs. This is a description of the way this job is currently performed; it does not address the potential for accommodation. PHYSICAL DEMANDS REQUENCY DESCRIPTION Standing O When inspecting fraud claims Sitting At desk Walking To and from other offices Lifting R iles Carrying R iles Pushing/Pulling R ile drawers Reaching or files Handling O iles and paperwork ine Dexterity R Computer keyboard Kneeling R To perform inspections and look for files Crouching R To perform inspections and look for files Crawling R To perform inspections and look for files Bending R To perform inspections and look for files Twisting R To perform inspections and look for files Climbing R To perform inspections and look for files Balancing R To perform inspections and look for files Vision C Looking at computer Hearing C Communicating with the public and other staff Talking C Communicating with the public and other staff oot Controls O Driving Other (Specify) Page 4

5 MACHINES, TOOLS, EQUIPMENT, AND WORK AIDS: ax, telephone, voice recorder, digital camera, copier, electrical circuit tester, water temperature tester, printer, computer and related software ENVIRONMENTAL ACTORS: D=Daily W=Several Times Per Week M=Several Times Per Month S=Seasonally N=Never HEALTH AND SAETY ENVIRONMENTAL ACTORS PRIMARY WORK LOCATION Mechanical Hazards S Respiratory Hazards M Office Environment X Chemical Hazards S Extreme Temperatures S Warehouse Electrical Hazards S Noise and Vibration N Shop ire Hazards S Wetness/Humidity S Vehicle Explosives S Physical Hazards W Outdoors Communicable Diseases W Other (see 2 below) Physical Danger or Abuse M Other (see 1 below) N (1) N/A (2) N/A PROTECTIVE EQUIPMENT REQUIRED: None NON-PHYSICAL DEMANDS: C=Continuously 2/3 or more of the time =requently rom 1/3 to 2/3 of the time O=Occasionally Up to 1/3 of the time R=Rarely Less than 1 hour per week N=Never Never occurs NON-PHYSICAL DEMANDS Time Pressure Emergency Situation requent Change of Tasks Irregular Work Schedule/Overtime Performing Multiple Tasks Simultaneously Working Closely with Others as Part of a Team Tedious or Exacting Work Noisy/Distracting Environment Other (see 3 below) (3) N/A R O R R N Page 5

6 SIGNATURE REVIEW AND COMMENTS: The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. I have reviewed this job description and received a copy Signature of Employee Date Page 6