<Insert Picture Here> Dr. Jens Hündling Senior Sales Consultant January, 21 st, 2010 Oracle Direct, Potsdam

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2 Business Process Management Overview <Insert Picture Here> Dr. Jens Hündling Senior Sales Consultant January, 21 st, 2010 Oracle Direct, Potsdam

3 The following is intended to outline our general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, or functionality, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functionality described for Oracle s products remains at the sole discretion of Oracle. 3

4 Complete. Open. Integrated. Applications Middleware Database Infrastructure & Management

5 Oracle Database Applications Information Management Maximum Availability Architecture Middleware Database Management Database Application Development OLTP Data Warehousing Infrastructure & Management Grid Computing Storage Management Database Security

6 Oracle Fusion Middleware Applications Middleware Database Infrastructure & Management

7 Best of Breed Leader in Key Markets Database Database Share on Linux Embedded Database Middleware Application Server Analytic Applications Enterprise Performance Management Data Warehousing Communications Human Capital Management Supply Chain Management Customer Relationship Management Retail Financial Services Banking Public Sector Professional Services

8 Business Process Management

9 Business Process Management Order Capture Supply Chain AIA PIP & Fusion Middleware SOA Suite Suppliers & Logistics Providers Fusion Middleware Human Workflow

10 Challenges Efficiency Productivity challenged Multiple touchpoints Manual processes span divisional domains Redundant work wastes time and money

11 Challenges Visibility Undocumented and unmeasured processes Poor exception-handling Limited accountability Unavailable metrics

12 Challenges Agility Quickly launch new business tactics Outgun the competition Attack new opportunities

13 Challenges Customer Satisfaction Long response times Unprocessed exceptions Complicated and uncoordinated customer service Unmet SLAs

14 Oracle BPM life-cycle Closed-loop BPM between Modeling, Execution, and Monitoring Model & Analyze - Oracle BPA Suite Business Analyst Process Developer Implement - JDeveloper Composite Editor Run SOA Suite on WebLogic Monitor BAM Dashboards Business Owner Manage SOA Console Process Participants 14

15 Closed-loop BPM aka Roundtrip Engineering Bridge the Business-IT Gap Ensure fidelity of the implemented process Shorten the process development life-cycle Optimize based on current process performance Closed loop BPM

16 Round-trip Integration Seamless collaboration while using best tools for respective purpose Business Analyst BPA Suite BPMN Business Process Model Process Developer SOA Editor SOA Composite Generate/ Merge Shared Metadata Model BPA Repository

17 <Insert Picture Here> Oracle Live Demo Copyright 2009, Oracle Corporation

18 FMW 11g Service Infrastructure Unified Infrastructure, Development and Management Mediation BPEL Rules Developer Mediation Human Task BPEL orchestration Business Rules Human Tasks JDeveloper Web services and adapters SCA Composite BPEL Human Workflow IDE Business Rules BPMN Repository BAM B2B Optimized binding 11g Service Infrastructure Common JCA-based Connectivity-Infrastruktur WebLogic Server Policy Manager SOA Administration Web-based console

19 Integration in WebCenter

20 Integration in WebCenter 2

21 Process Analytics and BAM Define business indicators Define KPIs, specify measurements and actions Out of the box dashboards for real time monitoring Create custom BAM dashboards

22 THANK YOU Quote Attribution Title, Company Next Steps Contact us Oracle Technology Network (BPA PM) 24