Maintaining compliance when government pricing and contracting operations

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1 Maintaining compliance when government pricing and contracting operations

2 Outsourcing: BPO vs. MPS Business Process Outsourcing (BPO) Cost-motivated Effective Deployment model Disconnected Business Business BPO Managed Process Services (MPS) People Knowledge Processes Tools Integrated Business MPS Page 2

3 Outsourcing trends & triggers ~$200B+ market by 2019 Robotics Process Automation (RPA) Cloud technology Optimal ROI ~12.5% CAGR You can t do today s job with yesterday s methods and be in business tomorrow -George W. Bush Page 3

4 Outsourcing opportunities Traditional functions IT Tax Accounts payable HR Expense reimbursement Procurement Warehousing Distribution Reverse logistics R&D Government pricing & contracting functions Government calcs Discount reallocation Chargeback processing Formulary compliance Rebate processing Class of trade assignment 340B CE/CP validation PRC compliance Contract management Distribution compliance Page 4

5 How can outsourcing help you? Improve efficiency, reliability of operations Access to newest technologies at reasonable cost Scalable and adaptable, changing as you change Compliment to in-house resources, allowing you to work on strategic projects Augment a lack of in-house specialists Leverage vast knowledge of partners Enhanced security and compliance Proactive approach to maintenance ROI Switch from capital expenditures to operating expenses Predictable cost/pricing Page 5

6 Key takeaways for maintaining compliance Old Normal One size fits all approach Their methodology New Reality Customized to your unique business characteristics You understand and dictate your pricing methodology Black-box Transparent and audit-proof Scrambling to meet reporting month-end deadlines Slow and cumbersome to change Timelines, allow you to focus on comprehensive analytics Adaptable, scalable and flexible Page 6 BPO vs. MPS --- how risk averse are you?

7 Industry perspectives Open discussion Key drivers in decision to outsource? What has worked well? What would you do different? Advice to anyone considering outsourcing? Page 7

8 Thank you! Liz Wicyk-McGovern, Hospira, a Pfizer company elizabeth.wicyk@pfizer.com Alixe Bonelli, EY alexandra.mooney@ey.com Todd LaMastres, EY todd.lamastres@ey.com Page 8

9 EY Assurance Tax Transactions Advisory About EY EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver help build trust and confidence in the capital markets and in economies the world over. We develop outstanding leaders who team to deliver on our promises to all of our stakeholders. In so doing, we play a critical role in building a better working world for our people, for our clients and for our communities. EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. For more information about our organization, please visit ey.com Ernst & Young LLP All Rights Reserved This material has been prepared for general informational purposes only and is not intended to be relied upon as accounting, tax, or other professional advice. Please refer to your advisors for specific advice. ey.com